Help with Spotlight search and "Copy to this computer"

I am trying to gather files from clients to my computer (admin). I use the Spotlight Search to find them. They show up in the list results, but for some reasons, I can't copy them to my computer. When I click on the file in the results list, I can't see the path and the file won't copy. I noticed that the files I can't copy are usually stored in users accounts on the client computer. Files that are stored ouside of the "Users" folder on the client computer, I can copy. It also depends on whether the account that "owns" the file is logged in or not. If it is logged in, I can see the path of the file and I can copy it to my computer. If the user is not logged in, I can't see the path and I can't copy.
I already posted several times about this.(post 3
post 2
post 1) and I can see that my last post is getting no reply and is slowly getting buried...
I am very discouraged because ARD was very expensive for our school to buy, and we bought it mostly for being able to easily gather files from students' computers to the admin computer. I never managed to make it work.
Our school is in West Africa and there is no support available here. Is there any other place where I can get support for this?
Thank you for your help.

I see what you are saying, I had never looked at it this way. Dragging to the desktop doesn't work either. However, like I said, it works fine when the user is logged in. You see, we bought ARD primarily to be able to gather students' files easily to the teacher's computer. My question then is, how do you gather files from client computers? I already tried with the File Search tool but I found that ARD would not find files that actually exist on the client computer.
Thank you for your reply,
A desperate ARD user.

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