Help with starting my subscription on cs5?  Says they're unable to start my subscription?

My serial code is valid but it says (quote) "We are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition".  Please help!  I'm eager to try this photoshop considering many people have recomended it over CS6!!

Photoshop CS5.1 (12.1) was the first version which supported subscription licensing.
http://feedback.photoshop.com/photoshop_family/topics/what_is_the_difference_between_photo shop_cs5_and_the_version_of_photoshop_that_comes_with_creative_suite_5_5
I can't recall how the activation was handled back then though. Where did you purchase the subscription? Do you have access to the current Photoshop CC subscription version, and does it launch?
regards,
steve

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