HELP With Subscriptions / Payments

Hi , It seems as you guys tried to charge my card yesterday , On yesterday there was no money in my acct , but there will be money deposited after midnight tonight, so the monthly fee will be able to go threw at that time will that be an issue ? and is there anyway that you can have your system ONLY charge my card on the 3rd of the month , as to not have that issue happen again ? also i was considering a 3 month premium subscription , how ould i be able to change that and how does that work with the 3 month subscription for the phone number that i currently have ? ( i am about 30 days into that PLEASE let me know so i know how /what is teh best route to take for your payment . Endora

Hi Endora,
I checked your account and Unlimited US&Canada subscription payment went through now. It's extended till October.
Subscription recurring payments are taken 3 days before in order to avoid any last minute payment delays.
If you are interested in Skype Premium and Unlimited US&Canada bundle then purchasing it won't affect your Online Number.
Online Number is a separate product and not linked to your subscription.
If you want you can cancel next recurring payment for your Unlimited US&Canada subscription. It will still run till October 3, 2011
Then you can maybe wait for couple of days and purchase Skype Premium on the 6-7th and even when recurring payment is done 3 days before it should still work out for you if there will be money on your account by 3rd.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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I need help with subscriptions

Can someone help me? I have never figured out how to cancel my original pay as you go subscription, and Skype keeps taking more money. I have an unlimited world subscription, so I don't think I should cancel the automatic payments, or that one will be cancelled, right? I see no way to reach a human being to find out what to do! Sharyn

Have you tried the Adobe Chat support, if that is available where you are? The chat support that answers queries from the US is in India not the US although they usually type ok English.
There could be some issues with the international banking network for authorizing credit and debit cards that Adobe doesn’t have direct control over, but at least someone should be able to tell you what is happening, I’d think.
Your bank may only be “authorizing” a $1 charge, to test to see if there is money in a valid account. An authorization doesn’t actually move money anywhere, so the $14 may come back little by little as the time expires on each authorization after a few days.

Account not updated with subscription & payment de...

Hi,
Please find below my account summary. Even though the money has been deducetd from my account for the subscription it shows that my subscription has expired & I have 67 days to reactivate it with the same settings. Also, the payment seems to have been deducted twice from my account.
Date Order # Item Paid with Amount Status
August 18, 2014
[removed for privacy]
Unlimited World 3 months
Visa
$39.87
Delivered
Would appreciate if I could get some answers.
Regards,
Deepa

Hi,
According to == How do subscriptions work == "If you use up your minutes allowance before the end of your subscription period, you will be charged Skype’s standard rates until your minutes are reset the following month.
The newly purchased minutes will become active only when the billing period for the first one ends.
If you urgently need more minutes, we recommend you to buy the same package but with different amount of minutes or consider buying an unlimited subscription."
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Help with removing Payment information...

For a while, my itunes account has been telling me there's a problem with my credit card (the credit card that's on their now doesn't exist anymore). So, I decided to just not put any payment information there at all. However, there's no option for "None" In the payment information when I go into my account. Is there any reason for this? I've heard others talk about this happening to them, but I'm not sure why its like this. Does anyone have an explanation for this? I'm updated to the newest version of Mac OSX, iTunes, etc.

TechnoSauce wrote:
I have no button for "none". I don't have any idea what's wrong.
None is not an Option in all Regions and Counties.
Do as gail from maine suggested

HT1491 need help with the payment settings

im having a problem with my ipod 5 it is not letting me download any apps it says i need a visa /credit card but i dont own one so what do i do

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

Need help with subscription (IPad retina)

Hi,
I can't access the Compute Music apps on my new Ipad. I have no problems with my sold iPad2. I can't gent after the intro screen as my id keeps trying to authenticate. With all my Future Publishing appliacations all is fine. I have contacted Future Publishing and they todl me that Apple could take care of the problem and check if they can help and if not I will get a refund. I want to resuscribe to Computer Music, Can anyone help me?
Apple or users help me! I've altredy contacted Apple and Future Publishing but they have give me general help!
Kindes regrads
Gabi

No one is having this issue?

I'm lost- Please help with subscription question

I want to subscribe to the 49.99 per month service because I see that I can use Indesign for my books, but will also need Illustrator and possibly Photoshop. Does this subscription give me access to all of these...? The materials I've seen thus far don't mention Illustrator specifically.
Many thanks in advance for your help!!

Yes, you will get access to all of the products you mentioned and some more. Have a look at https://creative.adobe.com/#products to know the full list of products you will get.
Regards,
Anirudh

HT1918 Need help with editing payment information on iTunes account.

I cannot get my payment information updated. I keep getting the error message of "my information does not match my bank records". I have tried multiple cards and it all says that. My bank records on these cards are correct. I don't understand.

I cannot get my payment information updated. I keep getting the error message of "my information does not match my bank records". I have tried multiple cards and it all says that. My bank records on these cards are correct. I don't understand.

Annual Subscription with Annual Payment

Please privide the URL for converting subscriptions to subcriptions with annual payments -- as in the one described, and I quote, on your web site:
Can I prepay for my Creative Cloud membership
Yes. You can prepay for one year for a Creative Cloud complete individual membership or a student /teacher edition membership by purchasing on Adobe.com. You get the same price as purchasing an annual plan directly from Adobe, but you pay up front instead of monthly. Your credit card is automatically charged on the one-year anniversary each year for the following year. You cannot prepay for a Creative Cloud for Teams membership.
On the Creative Cloud Plans page, for the Complete plan, choose One-year prepaid and then click Join.
Please do not direct me to the "Chat" service. Chat claims that annual payments are not an option.
Thanks,

You are not addressing Adobe here.
This link might give you more insight into the nature of these forums.
http://forums.adobe.com/thread/419981?tstart=0
Contact Adobe customer service by phone. They can help you.

Need help with Payment Terms

Good Morning SAP Gurus-
I need help with an request. My client wishes to create a new Payment term with the following:
Due date should fall on the 1st day of the month after the due period of 60 days end of month. So for example; an invoice with document date of March 8th should have a due date of June 1st 2012.
How would I configure that in OBB8?

OBB8
Base line date as "Document dat"
Fixed day 01
Additional months 2
try this,
thanks

Why I got this email if I didn't schedule any storage plan ? This is the email I got; On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me

Why I got this email if I didn't schedule any storage plan ? This is the email I got;
On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me ? I don't want to be charge for something I don't want to buy.

You may want to do couple things
1. cancel auto renewal for icloud - instructions here -under downgrade storage
http://support.apple.com/kb/HT4874
2. change your payment info in itunes, to either none or other payment method - instructions here
http://support.apple.com/kb/ht1918

TS3297 Why I can't download a free game I get a message that there's a problem with my payment method but not what it is this is a free app I tried support and got nowhere help

Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME

Contact iTunes customer support.
We're all users like yourself and as such have no access to your account.

Problem with your payment

Hi I tried paying for my skype number, which is about to expire, with paypal credit.
As I didnt have enough credits I got an email saying Problem with your payment, they payment didn't go through.
Now I've added credits to my account, but the skype number is still about to expire, and I don't to be able to change the payment method, or force the payment to try again with skype credit.
As I don't want to loose my number I like to make sure the payment goes through.
What should I do?
thanks

Hi LondonLass,
Skype Number and a Skype subscription are two different products and have to be renewed separately.
You used Skype Credit as a payment instrument for your number and now you don't have enough funds to extend this service.
If you want to continue with Skype Number then please add some credit to your Skype account and then system will try to extend it (currently you have 2,25 GBP and your Skype Number costs 3,5 GBP).
I hope it helps
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

My subscription payment didn't work

Hi
I need help with my subscription payments, it's been working for over a year and now suddenly it has a problem with my payment. My back account is not the problem money wise.
So my question is do I start up a new subscription or wait and it will re-boot so to speak. I would like to use it asap.
Look forward to a reply
Cheers
Else

I had a mesage saying installer and didn't work at all.
What was the actual message?

Monthly Creative Cloud subscription payment has nearly doubled without notice

I have had a Creative Cloud subscription since it was introduced. Since November, the monthly payment has nearly DOUBLED. Why is this, and why wasn't I notified before this happened? I don't use all of the software, and cannot justify a nearly 100% increase in payment for the service.

This is an open forum, not Adobe support... Adobe support may be able to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HELP With Subscriptions / Payments

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