Help with the camera...

Hi, when i want use the camera appears a message..."Could not start the camera. Close other applications and try opening the camera again" i  use the Switch Application (menu > Switch Applications) to view the ribbon list of applications running and close any that i do not need...but i dont know how close the applications...i do the battery pull reboot but doesnt work...applications works still background...what can i do??...what am i doing wrong??
Thanks a lot
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Immediately after a proper batt-pull reboot (with power ON, pull out the battery...), the AppSwitcher Ribbon will have the minimum required apps...there are some that must always be running. If your camera did not work at that point, then there is something else going on.
To start, what device OS level are you on and what carrier? Have you updated to your carriers most recent supported version? Are you on a leaked version?
Let us know and we can proceed.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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