Help with Time Capsule remote access

I have recently purchased a MacBook Pro and a Time Capsule. I have registered with a MobileMe account and have specified the details of this in the Advanced section of AirPort utility. However, I don't know what else I need to do to enable me to access the Time Capsule remotely? The Time Capsule is set up on a bridge with my existing router and is performing backups, so I believe that this is working as it should. Any advice would be much appreciated as I'm new to Macs! Many thanks.

Hello morph1977. Welcome to the Apple Discussions!
I believe the issue is that you have the Time Capsule (TC) behind another router.
I assume that you want to take advantage of BacktoMyMac (BTMM) to access the TC with your MobileMe account ... correct?
If so, two things must be present in order for BTMM to be successful: 1) Routers on both ends of the connection must support either UPnP or NAT-PMP. Note: The AirPort and TC both support NAT-PMP, and 2) The router with the host device you are trying to reach must have a publicly reachable IP address.
BTMM only works with either a public IP address or with automated port mapping via NAT-PMP or UPnP.
Here's roughly how BTMM works:
1. For a computer connected to the Internet via a router that assigns it a network address, BTMM asks the router for configuration information.
2. BTMM sends this information to MobileMe: BTMM tells MobileMe where the computer is located and how to reach it on the network or via the Internet. This information is stored on the MobileMe’s servers.
3. When connecting to a remote computer, your copy of BTMM creates a secure connection with the other computer, using the information about that computer’s
location and configuration stored on MobileMe.
Since the TC is behind another router and configured as a bridge, the only thing that needs to be configured on it is to identify the MobileMe account(s) that will access it using the AirPort Utility. The key would be to make sure that existing router has either NAT-PMP or UPnP enabled.

Similar Messages

Time Capsule Remote Access [HELP]

So like the title says I want to have access to my Time Capsule from anywhere.
I'd like someone to post a [HowTo] Step by Step.
I have:
MB Pro with Lion OSX 10.7.4 (Airport Utility 6.1 and 5.6)
TC with FW 7.6.1 (Bridge Mode)
T-Home Speedport W 504V configured as a DSL-Modem
TC is connected to the Speedport.
I've read many things but they make everythin more complicate.
I also tried to activate NAT-PMP with a public IP so that I can Share Disk over WAN, but the program tells me that
DHCP Staraddress and Endaddress are in conflict with my WAN-IP-Address.
So at the moment I'm using the Bridge Mode.
Also iCloud "Back to my Mac" tells me NAT-PMP or UPnP isn't activated on my router.
So please give me some help with this stuff so I can get access from an extern network.
And if I try to do it on Airport Utility 6.1 it tells me Double NAT.
Regards
Khanh Duy

I don't have a howto step by step sorry.. I refuse to use OS with as bad a Networking as Lion.. and no interest in clouds..
You can do this without icloud at all. And it is simple if you have a static public IP address.
Even without static public IP you might do ok with the modem you have.
So let me suggest 3 possibles..
1. If you want to continue down the icloud road.. the issue is upnp .. did you turn on upnp in the modem.. if not do so and try it. TC should be bridged.
Or if you ISP allows pppoe authentication then bridge the modem and use the pppoe client in the TC.. this is a better method as then the TC gets the public IP on its WAN port. You can select to allow disk access from WAN. Although if this is necessary or not from iCloud I have no idea.
2. With a static public ip, simply port forward AFP to the TC ip address. I will not post the details unless you do have a static public IP because most people don't. TC is in bridge.
3. Use dyndns client in the modem.. Here again you will have to check if that facility is in the modem.. again the TC is in bridge.. port forward AFP to the IP of the TC. The router has to control this using a fixed IP to the TC.
In both the case 2 or 3, you access the TC remotely by simply using its IP address or URL. In finder, go, go to server and type in AFP://PublicIPaddress or AFP://TCdyndnsaddress
If you just google for "Time Capsule remote access" there are hundreds and thousands of posts explaining how to do it.. but if you cannot figure out method 2 or 3.. I am happy to give further details.

How to config Time capsule remote access with Motorola SVG1202 router?

I'm having difficulty trying to congif Time capsule remote acces. I have a router Motorola SVG1202 and Time capsule config to Bridge mode, when I change Time capsule config to "DHCP and NAT", an error of "Double NAT" happens. How to correct this? Tried to search what to do exactly but no luck, appreciate anyone support.

Method 3 will work if you have a modem/router or gateway device, as it appears that the SVG1202 is......with the Time Capsule in Bridge Mode.
The method 3 has some differences from my Airport Utility options (v6.3.2), please if there are any image of the screen options would be helpfull.
You will not be using AirPort Utility to set up port forwarding for the Time Capsule, so as long as you can get the Time Capsule back to Bridge Mode, you should not need any additional help on AirPort Utiltiy 6.3.2.
Basically, all the setup will be on the Motorola device.
The first order of business is that you have a Static Internet IP address from your service provider. It is not practical to consider Method 3 unless you have this in place.
Then, the Motorola must be able to assign a fixed IP address to the Time Capsule on your network......probably something like 192.168.1.4.....for example only.
If the first two conditions can be met, the Motorola still needs to have the capability to set up Port Forwarding. If it does, then you would set up Port 548 for both Private UDP and Private TCP.
Then set up a port number....example 8888.....for Public UDP and Public TCP.
Then, from your Mac, you would click the Finder Go menu and click Connect to Server
Enter the following:
afp://12.345.678.910:8888
The 12.345.679.910 is an example of the IP address that your provider furnished to you for your Internet connection with their service.
Then, click Connect

Time capsule remote access message from airport utility "An error occurred while reading the configuration"

WHEN I TRY TO ACCESS Time capsule remotely, I receive a message from airport utility "An error occurred while reading the configuration." It worked before on the same computer with the same setting. I am in a different country now (Afghanistan). Not sure if that can be an issue.

If the TC is at home and in router mode as the main router of the network, get someone at home to give you the current public IP which will be on the summary page of the airport utility.
With the public IP try and access it by typing the IP directly into finder.. go.. connect to server.
AFP://publicip.
If you have setup WAN access it will. Otherwise no.
For BTMM and iCloud access and its various issues.. this thread may give you some ideas.
https://discussions.apple.com/thread/3699096?start=0&tstart=0
If the icloud method proves unreliable and you are dependent on access to the TC.. I strongly recommend better and more reliable access methods.. in particular buy a VPN modem or router.. whichever suits your internet type and put the TC in bridge behind it. Direct connect to the TC via the vpn.
You will need either a static public IP which you purchase as an extra from your ISP .. maybe via a business account or setup a dyndns account which are readily available.

Help with Time Capsule

I set up my new mac mini and hooked up it all up with my old router and all was fine. Solid internet connection. When I switched out router with Time Capsule, I cannot get an internet connection even thought it shows the wi-fi and ethernet is active.
I went in shopping today for a stronger router (better range and speed) and the sales man suggested the Time Capusle because it was a router with a built in hard drive for back-up.
Finally - i do have a broadband phone - so I have that thrown in the mix, but it worked fine with my old netgear router and the new mac mini.
I figured it would be a plug and play change. What am i missing?

You have done no setup.. what is your broadband type.. adsl or cable or other??
In any case how are you plugging the TC into whatever provides you internet.. if it is a modem it should be bridged.. and in the case of cable .. shut down and rebooted to allow it to connect. In the case of adsl, you should set the TC to pppoe connection.

Time capsule remote access with verizon Fios router

I got a new 5gen time capsule. I'm trying to remotely access some files I transferred into the TC. The TC is on bridge mode with my Verizon Fios router. Is there a way to access my files remotely if so how do I set up.

The Fios router should offer ddns service from several of the providers.
Typical ones are dyndns and noip
but there are a fair number of them.. just the client has to be included in the firmware of the router.
Static public IP is the best option by far, but most ISP will only offer it with their business plans which are so much more expensive that it is not worth it. Some cable services will not offer it at all as their plans are all domestic.
Anyway the info is a phone call away and see how much extra it costs if it is offered.
Otherwise check the router for what ddns services are supported and join one.. they are free to a few dollars a month for low use service.

Time Capsule Remote Access- Help needed

Dear all,
I have tried to folow multiple guides and threads about how to make my Time Capsule accesible via the Internet - but nothing has helped so far, and I'm almost ready to give up - so this is my very last call.
Info:
My IP address is not static, but I just determines it from www.myip.dk or similar sites.
My Time Capsule is also working as router and therefore supplying the local IP.
I won't use your time in explaining what I have done so far, so please let us start at the very beginning.
Your help is appreciated!
/Lasse

If your Time Capsule (TC) is configured to be your Internet router, then you only need to do two things to allow access to it from the Internet:
o Using AirPort Utility, enable both the "Enable file sharing" and the "Share disks over Ethernet WAN port" options on the utility's Disks > File Sharing page.
o On the utility's Summary page, note the value of IP Address. This will be the TC's WAN-side IP address.
To access the TC from the Internet, use Finder's Connect to Server option and enter afp://TC's WAN-side IP address in the Server Address box, and then, click on Connect.
Now an issue that you will come across is that you are not getting a static Public IP address from your ISP, so your TC's Public IP address will change periodically. You basically have three choices to resolve this: 1) Upgrade your service to business grade to obtain a static IP address, 2) Employ a service like DynDNS, or 3) Check your current Public IP address before attempting to access your TC from the Internet (not very reliable or convenient).

Time Capsule remote access disabled with Yosemite?

Hi and tnxs for reading.
After Yosemite installation I am noticing I cannot access my Time Capsule on the internet from the finder anymore.
I see it, but if I click on it I cannot see the content of the HD as it was possible before.
Any advice please?
Tnxs.

So it is still working locally??
The BTMM and iCloud password are correctly set in the TC??
Do you get a public IP via the BTMM which you can use manually in Finder..
Go, Connect to Server.
AFP://PublicIPaddress
Tell us the setup.. even if it was working before you changed to Yosemite it can be tricky if the TC was not actually working as primary router in the network as it really needs to be.

Time Capsule remote access fails - Device not listed

I've been able to access my 4th generation time capsule hard disk remotely, but my router settings keep getting reset and I need help with my configuration.
Apparently, the router (xDSL Motorola 7647-47-20SC) is dropping my IP Passthrough settings for the time capsule even though it initially accepted them and remote access was verified. Although I've added the time capsule as a new device using its MAC address, after a few minutes the device is no longer listed and my port forwarding and IP Passthrough settings are lost.
Here's my setup:
xDSL modem configured in DHCP mode. The DNS server is configured to be retrieved automatically. The Time Capsule is directly connected to the router via an ethernet cable and has been added as a device using its MAC Address with the router configured to forward both TCP and UDP port 548 to the device. IP Passthrough has also been enabled for the Time Capsule.
Using AirPort Utility the Time Capsule has been set to bridge mode with Back to My Mac enabled. I tried to configure it in NAT and DHCP mode to enable disk sharing over WAN, but either lost my internet connection or got an error message that my internal DHCP addresses conflicted with the router's (even though they didn't).
I have a domain host name via dyndns.org which is updated with my public IP address.
The first time I set up the router and time capsule and entered the "Connect to Server" address afp://xxxx.dyndns.org:548 a pop-up window asked for my user name and password, after which I was able to see the hard disk remotely. But when I tried again this morning there was no connection to the server. So I checked my router settings again when I got home, and the Time Capsule device was no longer listed! I can access the disk in Finder within my home LAN, so it must be identified somewhere, but my original IP Passthrough and port forwarding settings are no longer available since the time capsule has been dropped from the list of available devices.
Can anyone tell me how to restore this configuration and make it stick? Thanks for your help!

Well, I just perused the Swisscom forums and apparently a firmware update initiated remotely a few weeks ago is causing problems with IP Passthrough functionality on the router. Nothing we can do until a bug fix becomes available from out internet provider.

Time Capsule remote access via mobile me

Hi there,
i heard it would be possible to connect to my time capsule even if i am not in my network (at home, in other cities etc) via mobile me service, has anybody experience with this?
I am using mobile me in the trial/test version. Are there more options in the full version?
I need to share data with colleagues in other cities but couldn't find a way to do this so far.
First I tried out a ready nas duo from netgear, a terrible desaster i would not consider to anybody.
Does apple offer any solution without spending more than 500 euro?

This is what I know(and it works) so far.
Using Mobile Me, you must have a Mac to access your TC remotely.
Also, I had to get static IP address(on TC side) to get this to work. I was having trouble using the dynamic address assigned by my ISP. If you get an error message regarding double NAT, chances are you'll need to get a static IP address like I did.
If you get an error message regarding NAT Port Mapping Protocol or UPnP, see 1a. below.
1. On TC, in manual setup, enter your MM username and password in Back to my Mac.
1a. Make sure that you enable NAT Port Mapping Protocol.
2. On your mac, enter your MM username and passeord.
2a. Also, enable Back to my Mac.
2b. Keep an eye out for any error messages.
I hope it helps.

Help with Time Capsule/wireless network setup

Just purchased Time Capsule, hooked it up, and followed the instructions to create a new wireless network. The problem is that my MacBook Pro can't find the internet via the new Time Capsule network. It can "see" the Time Capsule, and I can log on with the new password, but there is no internet connectivity. If I unhook the ethernet cable from the Time Capsule and hook it directly into the computer, the computer is able to rapidly access the internet. Plug the ethernet back into the Time Capsule, and even though the Time Capsule light is green, there is no internet connectivity for that computer or other computers. Also, the Time Capsule signal strength is exceedingly low. Help!

Please try the steps again. However, this time, I would like for you to perform a modem reset between powering all the equipment down and starting to power them back up again.
You should find a reset button on the back of your Motorola modem.
So, the steps should now be:
o Power-down all of the equipment, except the modem.
o Perform the modem reset. Note, the reset may take anywhere from 5 to 30 minutes to complete. Check your User's Guide that came with the modem. If you don't have a copy of the guide, you can get it here: SB5101 User Guide
o Once the reset is complete, power-up the TC by following the sequence I provided earlier.

AirPort time capsule, remote access?

I can not acess my AirPort time capsule from outside home network. It works perfectly inside the home network, but is not accessable remotly (From outside my home net) I can see the time capsule as a shared unit in finder, and the cloud is turned on, but I can still not open th disk from outside home. Every unit is up to date!
Can any please help me!

Between the internet modem and APTC there is also a router. (All the items are wired)
I can see the APTC from the outside world, but can not access it.
Use the method of AFP port forwarding.
This is simple.. the TC must be in bridge..
Map port 548 TCP to the TC.. and ensure the TC is static IP so the port forward is always correct.
Then from the other site you simply access it via AFP.. in Finder go, connect to server, type
AFP://PublicIPaddress
Remember the security here is important so use a decent length disk password.
Read https://discussions.apple.com/docs/DOC-3413
Method 3 for more details.

Time capsule remote access from friends computer

Heya guys.
Ive just bought a time capsule and i really like it. It just seems to work!
I have set it up with icloud and back to my mac. Which I am assuming that I will be able to access my time capsule when I am away from my network with my mac? Just spoke to apple support and they said thats not what its for??
But my main question is, is there a way to log into my icloud on a friends computer and see and use the files on my time capsule?
Thanks

Yes, that should be possible.
But there is plenty of slips as they say.
See Tesserax document on remote access.
https://discussions.apple.com/docs/DOC-3413
See the reality on the ground.. the whining of the masses.
https://discussions.apple.com/thread/3699096?start=0&tstart=0

NEED HELP WITH TIME CAPSULE!

Hello, I am new to this forum and this is my first post. Currently I have a Macbook pro and it is really the only computer in my house I use. My Mom has a Macbook, My dad has a Apple Desktop and my brother a toshiba laptop.
I am running OS X 10.5.8 on my macbook pro, Snow Leopard on the other.
Tonight I got the time capsule, and I am really excited to get this working. To give a little background, I have FiOS and our modem is in the basement which runs directly to a verizon wireless router, MI424WR to be exact. I have a few questions about how to set it up because I tried to set it up like they said but when I plugged the Time Capsule into the Fios router and turned it on all I got on the Capsule was the blinking amber light. I ran an ethernet cord from one of the opened LAN ports on the router to the WAN port on the Capsule. I installed the Airport utility on my macbook and my dads desktop but still do not get any type of connection to the capsule. I am reading about bridging so I tried to do the manual set up in the Airport utility it just scanned and got nothing and I cannot even hit manual setup. My questions are..
How exactly do I set up the Time Capsule, as I described it does it sound like I have everything plugged in correctly?
Is it possible to completely get rid of the verizon router?
How do I get any of my computers to pick up the time capsule?
If you have any questions as to how I explained please just ask. I am really trying to get this set up because I do not want my dad to think he wasted 350 dollars on something that is completely useless for our home setup. Any help would be greatly appreciated. THANK YOU, Zach.

No matter what, even when the TC is plugged into my MBP with an ethernet cable it does not read it.
Disconnect any ethernet cables that you connected to the Time Capsule at the moment
Hold in the reset button on the back until the amber light begins to blink more quickly and continue holding the button another 4-5 seconds when this occurs. Then release the reset button.
Connect an ethernet cable from one of the available LAN <-> ports on the Verizon router to the WAN (circle of dots icon) port on the Time Capsule.
You have two ways to configure the Time Capsule using either wireless or ethernet.
To use wireless, click on the fan shaped Airport icon at the top of the computer screen and look for a wireless network with a name like Apple Network xxxxxx. Log on to that network first, then open AirPort Utility.
To use ethernet, temporarily connect an ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule. Open AirPort Utility.
When you open AirPort Utility, click Continue to follow the guided setup. You did not indicate whether you want to Time Capsule to provide a wireless network, but most users want that option. So, you when asked how you want to configure the Time Capsule, you would choose the "Create a new wireless network" option.
As the Jolly Giant says, you will need to choose Bridge Mode when you see a choice of how to connect in the setup process. If you are an experienced computer user, you may want to configure the Time Capsule manually, but I would not recommend that you do this unless you know exactly what you are doing.
My next step is to call verizon and say they need to get out here and fix this ** or I will be going back to comcast.
Verizon has nothing to do with the Time Capsule problems that you have encountered. Blaming them will accomplish nothing.

Help with time capsule issues please

Hi all
Any help or advise will be greatly appreciated.
I will give you a little background info as it may be relevant.
At home we had 2 MacBook pro's that backed up to a 2tb time capsule all worked well, wifi and back ups. Unfortunately both MacBooks where in boot/trunck of the car while we where traveling and the boot had a terrible leak that I was unaware of and both MacBooks where water damaged tried drying them out but both where beyond repair. (Devastation is not the word especially as the car insurance would not pay out)
Unable to replace both MacBooks We continued to use the time capsule as a wireless router for both our iPhones then after 6 months or so the Internet would go off and the orange flashing light would come on. I just thought it needed reset and so switched it off and back on. Sure enough green light and all is well this became more and more frequently until the orange light stayed on regardless of what I do with no Internet. I've connected an old router which is working fine.
The good news is that after a year without a MacBook I have a new one arriving tommorow. My main concern is the data on the TC I don't want to loose it but i don't know what to do?
These are my options as I see it but again any suggestion welcome.
1)I unpack the new MacBook pro set it up as normal then connect to the TC and check airport utility and hopefully this will tell me it just needs a firmware update. Install the update for TC reboot and check the green light is on, then to a fresh install for the mac and re-install the MacBook from the TC.
2) when booting up the new MacBook try and find the TC when it asks for it and hope all goes well and it transfers my old MacBook data onto my new one.
As I say any help or advise would be greatly appreciated, please note my primary concern is not loosing the data on the TC from my old MacBook
Thanks for all the replys in advance

It sounds like your TC has become unreliable.. is it a series 1?
You might need to get it repaired, as it can take several hours to get the backups off the drive.
Check in UK for local repairers.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers
It is just the power supply gone faulty and repair or replacement should get it going again. The data stored on the hard drive should be ok. Restoring the files from the old TM should be ok.
The instructions here are extremely helpful for how to recover particular files. As your new laptop will be Lion and you don't want to recover the old OS.. just the various files you had stored.
http://web.me.com/pondini/Time_Machine/Troubleshooting.html

Help with Time Capsule remote access

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