Help with unknown error occured (-50)

I continue to get unknown error occured ( -50 ) when trying to download songs after upgrading to itunes 7.6

im to having problems with my ipod 5th genaration as when i switch it on all i get is pretty coloured lines going down screen and a box of coloured dots in the middle

Similar Messages

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Help - An unknown error occurred (-50)

    For the last few weeks I have been getting 'An unknown error occurred (-50)' when trying to download new purchases or updates via iTunes, can anyone help?
    I've tried every solution I have encountered all with no success.  Off the top of my head I've checked the firewall and antivirus, tried deleting partial downloads in the iTunes folder, uninstalled the one download accelerator I had, tried a winsock reset, uninstalled and re-installed iTunes and still no luck.  This is driving me nuts, I can download everything fine on our iPad or iPhones and then sync these to our laptop but virtually any file over 20Mb seems to fail with the above error when downloading on the laptop.  I'm running iTunes on Windows 7 x64.
    Any help much appreciated.

    No matter what I tried I could not get this resolved.  The latest iTunes update seems to have addressed the issue, downloaded over 200 updates and several HD series without a glitch so far.

  • HT201263 iPhone update ends with unknown error occured (14)

    And not only this - it keeps showing the USB - iTunes picture on the screen of the phone. I can not go any forward nor backward. Totally stuck. My first negatuve experience with Apple is really frustrating. I have tried also all of the recommendations given in the regular support - updated all the softwares, made numerous restarts, changes USB ports.
    Anybody else knows how to get out of this?

    here are some hits from google from people with the same error msg as you
    http://forum.gsmhosting.com/vbb/f456/iphone-iphone-could-not-restored-unknown-er ror-occurred-14-a-775666/
    http://modmyi.com/forums/general/807638-jailbroken-iphone-3g-wont-restore-recove rymode-error-14-a.html
    http://www.forum.shaarpmind.com/showthread.php/263974-The-iPhone-iPhone-could-no t-be-restored.-An-Unknown-error-occurred-(14)-looking-for-solution-of-Apple-ipho ne
    more here
    https://www.google.com/search?sourceid=opera-portal&q=iphone+error+occured+(14)& client=opera-portal&channel=portal

  • I can't open the Itunes application, keeps coming up with unknown error occured

    I can't open the itunes application on my mac book air. Keeps saying that an unknown error has occurred with (13014)???

    iTunes error 13014

  • Help with "An error occurred when attempting to change modules"

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    Error changing modules | Lightroom
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  • Please help: An unknown error occurred (1418)

    I have several iPods and have used them basically trouble-free for years. Last night though, my 1st Generation ipod, after coming home after being away for a month, "died" after synching to my mac-mini. I went through the 5 Rs, but have no success in retsoring the Nano even to the original settings. The restore process via iTunes fails, giving the error message 1418. The unit has not been dropped or abused, but the only thing that has changed is an update to itunes and quick time on the mac mini. Any help is appreciated, as it appears my warranty expired while on vacation....

    try this... it will give you steps to help you
    http://docs.info.apple.com/article.html?artnum=304996

  • When I try to print from a web page (email printing is fine), it doesn't "prepare" and printer error box comes up with "unknown error occurred while printing".

    Then documents library box comes up showing file name *.xps. Help!

    You have selected your default printer as the Microsoft XPS Document Writer. To solve this, go to Devices and Printers, right-click your printer of choice, and select 'Set as default printer'.

  • I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

    Newton91 wrote:
    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
    Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

  • In Pages, what do you do when converting to Word and get "unknown error occurred" How can you fix the conversion?

    Can anybody help me. In Pages how can I deal with "unknown error occurred" when converting to Word?

    Thanks for you suggestion roaminggnome. I tried typing in 13019 like you said and it gave me a few options to try and fix it but none of them worked (of course). I fiddled around with it for a while some more on my own and some how got it to work again, lol. Thanks again though for offering a solution.

  • I am trying to restore my iphone 3g but it stops at item8 with a message unknown error occured,I cant get to step 9 to turn my phone back on,would greatly appreciate any help.Tks Kris

    I am trying to restore my iphone3g but I can only get to item 8 and then it stops and says ( could not be restored unknown error occured)
    I cannot get to step 9 to complete restore and to reactivate my phone...I would appreciate any help thank You kris

    i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
    Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
    [Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

  • CAN SOMEONE HELP ME WITH THIS ISSUE; the attempt to burn a disc failed. an unknown error occurred 4221

    CAN SOMEONE HELP WITH THIS ISSUE:
    THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)

    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    IBM 18308TU
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012A7CC0B5F78F0
    Current user is an administrator.
    The current local date and time is 2012-08-12 22:04:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    ATI MOBILITY RADEON 7500
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2e39627a5d03e3456e051c0b031fabab
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: MATSHITA DVD-RAM UJ-842, Rev RB01
    Audio CD in drive.
    Found 11 songs on CD, playing time 41:38 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:00:20
    Track 3, start time 08:00:35
    Track 4, start time 11:08:15
    Track 5, start time 14:14:50
    Track 6, start time 19:11:15
    Track 7, start time 22:28:38
    Track 8, start time 25:48:38
    Track 9, start time 29:54:28
    Track 10, start time 34:03:35
    Track 11, start time 38:03:25
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   4 8 12 16 24.
    The drive CDRW speeds are:   4.
    The drive DVDR speeds are:   4.
    The drive DVDRW speeds are:   4.
    The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X.

  • When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" HELP!!

    When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.

    See Here :
    http://support.apple.com/kb/ht1210

  • TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

    whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)"  all i want is a CD for my new car! help!!!!!!

    I am having the same error.
    Here is the diagnostics:
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1420
    iTunes 10.7.0.21
    QuickTime 7.7.2
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0029ABC407EFA0C8
    Current user is not an administrator.
    The current local date and time is 2012-11-17 15:15:38.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 14630cdc2320d5605273b29d2b5860b8
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: TSSTcorp DVD+-RW TS-L632H, Rev D200
    Drive is empty.
    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

  • TS1424 I get "We could not complete your iTunes Store request. An unknown error occurred (4002)  Can any person help me with this on, please?

    I get "We could not complete your iTunes Store request. An unknown error occurred (4002)  Can any person help me with this on, please?

    Turning off iTunes Match and Genius and then turning them back on appears to have worked for some people e.g.
    https://discussions.apple.com/message/22059685#22059685
    https://discussions.apple.com/message/18427550#18427550

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