Help with updating account, credit card, address on itunes

I tried to purchase songs on itunes with my ipod touch, and a message popped saying that I need to log in on a computer and verify my account info before I made the purchase. I Logged into itunes and there was an obsolete card on file and I'd recently moved. I tried updating the info, but it keeps saying that the info doesn"t match the banks records. ***!!! I verified my info 10x just to make sure I was putting the info in correctly, but the message keeps popping up. Please help!!

Man, that isn't cool. Seems like a loop error of some sort. No matter though, we can circumvent that by contacting iTunes directly through their Support. You will want to use Express Lane first to contact iTunes Store Support via email or chat (if available).
You can also call AppleCare (1-800-MYAPPLE) to assist if Express Lane is either down or you do not get a response in 24-48 hours. Make sure you inform them if you tried to use Express Lane and got no response or if it is down. They have direct chat access if the need arises.

Similar Messages

I would like to pay for apple tv rentals with a different credit card from my iTunes Store. How can I do that?

I would like to pay for apple tv rentals with a different credit card from my iTunes Store. How can I do this?

Any purchases made from the iTunes Store, on your computer, AppleTV, or iOS device, use the same billing information that is associated with your account. To pay with a different credit card, log in to your account and change the payment options associated with your account. If you want to use different payment options on different devices, you may want to consider utilizing multiple iTunes accounts, each with its own payment options.
To learn more about changing your iTunes account information, see this article: http://support.apple.com/kb/ht1918

Need help with changing my credit card info on file

Hello,
I received an email advising to update my credit card information by going to settings on my iPhone and clicking on iCloud. I also tried to update my credit card using my mac. I cannot figure out how to change it. Please advise. Thanks

See http://support.apple.com/kb/HT1918.

I need to update my credit card info in iTunes on my ipad

WWhere di I access iTunes settings on my iPad to update my credit card? My husband can't even download a free app that I downloaded on my ipad. It says I have to update my payment method before he can share the app.

I Don't see why he can't download a free app, but there may be more to the story ....anyway, instructions can be found here.
Change or remove your payment information from your iTunes Store account (Apple ID)

Need help with determining which Credit Card would be the best

Here is my situation. Currently only have one credit card, BoA Alaskan Airlines (since 2008) that is pretty much maxed, $6k balance on a $7k limit. I would like to open another card with a 0% balance transfer to help me pay this down as well as lower my utilization. I have solid credit history, no delinquents and have perfect payment history. No current loans or installment payments and last credit check was earlier this year, a 704 with Experien. I have been comparing the Chase Freedom, Slate and Discover IT and wanted to see what your experiences were and what chances you think I have of qualifying for each card. Which card would be best for my situation? Thanks in advance.

runergrl wrote:
Here is my situation. Currently only have one credit card, BoA Alaskan Airlines (since 2008) that is pretty much maxed, $6k balance on a $7k limit. I would like to open another card with a 0% balance transfer to help me pay this down as well as lower my utilization. Nothing will be best for that situation other than paying down the balance on that card. Revolving utilization is a major scoring and risk factor. It falls under Amounts Owed below:http://www.myfico.com/crediteducation/whatsinyourscore.aspx With 85% utilization you're going to have a hard time getting approved. Even if approved you're going to get a low limit and a high APR. Don't count on a new card to reduce your utilization. runergrl wrote:
I have been comparing the Chase Freedom, Slate and Discover IT and wanted to see what your experiences were and what chances you think I have of qualifying for each card. Which card would be best for my situation?Let me give you an example of how constricting high utilization can be. I was in a similar boat but I had more cards and, aside from utilization over 60% a solid credit profile in good standing. However, Chase would only approve me for a $2K Slate with the highest APR offered at the time. It was completely useless. I was able to get my utilization down to under 10% (I think close to 2%) 6 months later. At that point I had 2 instant approvals within a day of each other. Each of those Chase cards were approved for $25K. Approvals at that point were qualifying for the lowest APR on cards with ranges. I'm not saying that you'll get $25K when you lower your utilization. Again, just demonstrating how constricting high utilization can be, If you're going to app then you want your credit to be in the best possible shape. At 85% on your only card you're a long way from that. I know that's not what you want to hear but it would be unreaslistic IMO to encourage to to expect a card useful for BT and for lowering your utilization.

Need help with netpoint / citiXsys credit card setup

We have netpoint setup to authorize credit cards using pay flow pro. We are now setting up the CitiXsys credit card app so that we can settle the charges from within business one.
It appears that none of the credit card information is syncing over to business one. is there a document that covers this setup?
I need to know how to make the netpoint sync get the needed information to the credit card app.
Thanks

If you choose the Citixsys option in the synchmanager server config it will populate the credit card info into the appropriate tables.
Citixsys should provide support if the data is not synching to B1 and you have selected this in the synchmanager.

HT1918 How do I use my existing AppleID with out a credit card to access ITunes!

This is madness!
I created my AppleID as informed to, the way without any card details.
I tried to use it to sign into ITunes and have to review my account, now it wants credit card details and I havnt got one!
I have looked around these forums for about an hour and the pages are appsolute rubbish! All Apple do is send you into a mad loop so you HAVE to enter credit card!!! I dont bloody have one!!!!
How do I use my existing appleID to sign into ITunes when all I get is review my account, then it always asks me for credit card information?
I will be throwing this ipod straight back at the shop tomorrow if I can't resolve this!!!
Can anyone actually help please!

I'm off down town tomorrow to return this piece of ****...............
Apple, how can you make a piece of free software that will only let me 'sign in' after you have credit card details? All the music I have just ripped from my own cd collection will now show up with no album art and song names?
Unless anyone has an alternative program that you can drag and drop music onto a nana within the next 24 hours, mine is going back!

HT1918 I am trying to update my credit card information

I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT1918 Hi out there ! I've updated my account settings with a new credit card but it will not accept it why I don't know as it is a valid credit card !

Hi out there ! I've updated my account settings with a new credit card but it will not accept it why I don't know as it is a valid credit card !

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.

HT201272 I am a resident of Ecuador.I used to buy applications from the us apple store with an ecuadorian credit card and my address in Ecuador.

I am a resident of Ecuador with an ecuadorian credit card.I used to buy applications from the us apple store and updated them whenever updates were available with no problem at all. Since approximately a month,I am not able to purchase any new applicaton or update the old ones.Apple send me back to the ecauadorian apple store were there are almost no applications and where I can not even update the ones I have.
How can I solve this problem.? Before I was able too purchase applications anywhere in the world.This is absurd.
Can anybody help me please?
Regards,
Refurioso

You can't, you will need to be in the US with a US billing address (and credit card issued by a US bank) and iTunes account to be able to buy/download from the US store - the terms of use of the US store say (and other country's stores will be similar) :
The App and Book Services are available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the App and Book Services from outside these locations. Apple may use technologies to verify your compliance.
If there are apps that you want that aren't currently in the Ecuadorian store then you can try requesting that they be added, but ultimately it's the app developers that will have to grant Apple a license to sell them there : http://www.apple.com/feedback/itunes.html

HT203905 When family organizer updates payment credit card, members of family still only see old card on file. Payment declines with no other options!

When I wish to update an app or purchase an app on my iPhone, i get the message that Verification is required. next I am presented with entering the 4 digit security code for a credit card whose complete number is greyed out except last four digits. I can see itnis the old expired creit card. My Famiiy Organizer/husband has since updated that credit card, but I have no ability to sync up to the new credit card number. Shouldn't my family organizer payment updates immediately trickle down to the members of the family? I am locked out of purchases (even mere app updating), because I have no control over changing my own payment methods. I'm not asking to have my own separate card on file (as many support discussions reveal); I am simply trying to sync up to my family organizers payment method. It didn't automaitcally update member devices. I tried to update my own payment in SETTINGS, but its all greyed out since I am not the family Organizer. Talk about going in circles! I have 50 apps that I cannot update. Help!

You can create an App store account without a credit card, however that won't help you with updating your previous purchases. Apps are DRM protected, and tied to the account that was used to originally purchase them. There is no way to overcome this DRM protection or transfer them to another account(Itunes support can if you contact them). If you want to create an App store account without a credit card, follow the directions here, but bear in mind the DRM protection mentioned. If you use this account to download free apps, you will have to use this same account for all future updates:
http://support.apple.com/kb/ht2534

Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
Every time they repeat the same questions & answers over & over.
"What's the name on the card?"
-I give it to them.
"It will take 4 to 5 hours to update."
-I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
I re-phrase my questions, always same answer:
"Your payment details are updated, your account will be activated in 4-5 hours."
Are they robots?
Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

Well, today my tools are going to be deactivated because my account is expiring.
Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

Can someone please advise me how to update my credit card details with iTunes

Hi, i have updated my personal details with apple but can't seem to find a place to update my credit card details. can someone help me please?

You should be able to do it on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option - there should be a payment section on there. Or you might be able to do it on an iPad, iPhone or iPod Touch by tapping on your account id in Settings > Store (Settings > iTunes & App Store on iOS 6).

I can't able to update my billing info with my current credit card number and country.

I can't able to update my billing info with my current credit card number and country. Please help me out. Thanks!

For iOS devices and your Mac, instructions here > iTunes Store: Changing account information
Make sure you have the correct country selected.
On iOS tap Settings > Genearl > International > Region Format
To change the country in the Mac App Store, click the round flag icon bottom right corner of the App Store window.

Help with updating account, credit card, address on itunes

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