Help with USB ports

Hello, I have a Toshiba Satellite L655D-S5159RD.  When I bought my laptop a few months ago it came with 3 USB ports and basically ever since I got it, the two USB ports on the right side have not worked properly.  For example I can plug something that requires power like a fan and it works but things that work perfectly on other comuters like a wireless mouse or external hard drive just do not get recognized by my laptop.  Any help on this would be appreciated.

Go into the Bios and click on the Advanced tab. There should be a setting for the USB Legacy Emulation mode. By default, it is usually enabled. The USB Legacy Mode is for older USB devices like keyboards and disk drives. Disable the USB Legacy mode and try again. There may be a problem with some of the newer USB devices like hard drives and wireless mice with the USB Legacy mode enabled.

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