HELP WITH VERIZON EMAIL I'VE RECEIVED!!

On November 18th I received an email asking me to verify my email address. I opened the email, clicked the link to verify and I was then asked to enter my zipcode. After entering my zipcode I get the following message:
"We cannot validate this email address because the address we have on file for you has been changed since this email validation notification was sent. Please ensure you are using the most recent validation request and try again."
I got the same email this evening and still I get the same message. When I called customer service I was told to "ignore" the first email. I've also been told by verizon custom service that this isn't spam. I don't know how to rectify this situation and I don't want any problems. Any help would be appreciated. Thank You

It might not be spam, but could be phishing scam searching for valid email addresses to create a spam list. Ask yourself this, why would Verizon be asking you to verify your Email address? Have you made account changes, have you asked for anything else such as a subscription to their news letters or promotional Emails.
You can go to your MyVerizon account profile and select what type of Email you wish to receive from them. If you have made changes, or it is a new account, they may be asking for you to verify the address.
Just a few ideas off of the top of my head.

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Have been receiving delivery failure notifications from verizon about emails I never sent. Can anyone tell me by these headers if these emails are actually being sent from my account or a verizon server or if someone is just using my email to send spam. My actual email address is replaced by [email protected]
Return-path: <>
Received: from process-daemon.vms173011.mailsrvcs.net by
vms173011.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
id <[email protected]> for [email protected]; Sat,
13 Apr 2013 18:01:49 -0500 (CDT)
Received: from vms173011.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
id <[email protected]>; Sat,
13 Apr 2013 18:01:49 -0500 (CDT)
Date: Sat, 13 Apr 2013 18:01:49 -0500 (CDT)
From: [email protected]
Subject: Delivery Notification: Delivery has failed
X-Eset-AntiSpam: OK;1;calc;2013-04-14 19:00:26;1304141900260036;0FAC
To: [email protected]
Message-id: <[email protected]>
MIME-version: 1.0
Content-type: multipart/report; report-type=delivery-status;
boundary="Boundary_(ID_ww4AK7TaqM8cPGeNhVh/NQ)"
Original-recipient: rfc822;[email protected]
X-EsetId: 38E0F329C482776927E6F37BCCD63337
X-EsetScannerBuild: 13617
--Boundary_(ID_ww4AK7TaqM8cPGeNhVh/NQ)
Content-type: text/plain; charset=us-ascii
Content-language: en-US
This report relates to a message you sent with the following header fields:
Message-id: <[email protected]>
Date: Sat, 13 Apr 2013 18:00:49 -0500
From:{edited for privacy}<[email protected]>
To: {edited for privacy}
Your message cannot be delivered to the following recipients:
Recipient address: {edited for privacy}
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Requested action not taken: mailbox unavailable
Remote system: dns;mx1.hotmail.com (TCP|206.46.173.11|55184|65.54.188.72|25)
__________ Information from ESET Smart Security, version of virus signature database 8227 (20130414) __________
The message was checked by ESET Smart Security.
http://www.eset.com
--Boundary_(ID_ww4AK7TaqM8cPGeNhVh/NQ)
Content-type: message/delivery-status
Reporting-MTA: dns;vms173011.mailsrvcs.net (tcp_hotmail-daemon)
Arrival-date: Sat, 13 Apr 2013 18:01:48 -0500 (CDT)
Original-recipient: edited for privacy}
Final-recipient: {edited for privacy}
Action: failed
Status: 5.0.0 (Remote SMTP server has rejected address)
Remote-MTA: dns;mx1.hotmail.com (TCP|206.46.173.11|55184|65.54.188.72|25)
Diagnostic-code: smtp;550 Requested action not taken: mailbox unavailable
--Boundary_(ID_ww4AK7TaqM8cPGeNhVh/NQ)
Content-type: message/rfc822
Return-path: <[email protected]>
Received: from tcp_hotmail-daemon.vms173011.mailsrvcs.net by
vms173011.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
id <[email protected]>; Sat,
13 Apr 2013 18:01:49 -0500 (CDT)
Received: from CTNMOAPP03 ([unknown] [206.46.236.69])
by vms173011.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
with ESMTPA id <[email protected]>; Sat,
13 Apr 2013 18:01:48 -0500 (CDT)
Date: Sat, 13 Apr 2013 18:00:49 -0500
From:{edited for privacy} <[email protected]>
To: {edited for privacy}
Reply-to: [email protected]
Message-id: <[email protected]>
MIME-version: 1.0
Content-type: text/plain; charset=utf-8
Content-transfer-encoding: base64
aHR0cDovL2dhbGF4eWZvcnVtLnBydi5wbC9jaXJjbGVkYW5jaW5nbWFydGlud2hpdGUvICAN
Cg0KaHR0cDovL3d3dy5wZWNhdmkuZXMvYnJvdGhlcmFueGlvdXNtYXJ0aW5icm93bi8NCg0K
DQogICAgICAgICAgICAtLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0NCiAgICAgICAg
ICAgIFNlbnQgdXNpbmcgVmVyaXpvbi5uZXQgTW9iaWxl
--Boundary_(ID_ww4AK7TaqM8cPGeNhVh/NQ)--

I appears that someone sent the original message with your account as the sender through a Verizon outbound server. Whether this was spoofed or they actually have your account information is unclear.
Probably safer to go ahead and change your password and Secret Question/Answer, as well as run a virus/spyware scan on any computers you use to check your mail.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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HELP WITH VERIZON EMAIL I'VE RECEIVED!!

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