HELP WITH ZEN MICROPHOTO PLEASE

I tried to turn my microphoto 8gb mp3 player on, and I came up with the
recovery mode message. The firmware was deleted, my computer won't recognize that
my mp3 player is indeed attached (which it is), and it won't let me re-download
the firmware to fix it. Also, it freezes up. What should I do?
PLEASE HELP ME!!

Hi,
Are you sure these are MP3's and not in a format called WMA? MP3's are license free but WMA can contain a license and especially if you downloaded these files from a music provider. If they are WMA then you need to use MediaSource (or MSofts Media Pleyer) to transfer these files as the license does not transfer via drag and drop hence you get problems.
Hope this hel
ps.
John

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    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0
    com.apple.iokit.IOUSBMassStorageClass          3.0.0
    com.apple.driver.AppleUSBMergeNub          4.4.0
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.driver.XsanFilter          403
    com.apple.iokit.IOAHCISerialATAPI          2.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0
    com.apple.iokit.IOFireWireFamily          4.4.3
    com.apple.iokit.IOUSBUserClient          4.4.0
    com.apple.iokit.IOEthernetAVBController          1.0.0d5
    com.apple.iokit.IONetworkingFamily          2.0
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOHIDFamily          1.7.0
    com.apple.iokit.IOUSBFamily          4.4.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          165
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          326
    com.apple.iokit.IOStorageFamily          1.7
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.4
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.4
    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 8 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x0702, 0x32353636344D313333490000000000000000
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x0702, 0x32353636344D313333490000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P
    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    Serious? Man , i have only just got it back! its had a new logic board fitted and also a new led display board and its only 5 months old!
    I really don't want to take this back if its something simple, but if you guys think something is not right then i will.
    issues are intermit freezing when just surfing the net ( hard reset needed )
    And also now these intermit kernel panics for no reason, again just surfing the net. ( hard reset needed )
    Apple are lucky i have a sense of humour!

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