Help With Zen Vision:M 30G, lost alot of music, "rebuilding" progress bar doesnt fin

I purchased my Zen Vision:M 30GB player about 5 months ago and its been great untill today I turned it on and it froze, so i hit the reset button.
Heres the thingI reset it and that "Rebuilding" progress bar poped up like it has in the past when i hit reset?But this time the progress bar only got about? /6th of the way full, before the unit returned to its normal menu, and i went to look at my music and about 90% of it is gone! Ive done a restart in the past and the rebuilding progress bar would have to fill up all the way before it would go to the normal menu and i had no problems with it then, just today it started doing the thing where it would only go /6th the way. Heres the weird stuff,I went to look at the system information to look how much memory was left and based on the numbers, my 90% of missing music should still be on there somewhere. I tried connecting it to my computer and all the sudden now my computer decides to recognize it but The Creative Media Explorer will say its not connected, that is a first for me too?I tried doing that system recovery thing, where i did the scan disk but that did not help at all. Everytime i try to re-boot or re-start it does that thing where the "Rebuilding" progress bar only goes /6th of the way before it goes back to the normal menu, i think that has somthing to do with it. Any help would be GREATLY appreciated?Message Edited by Lowalkoroc on 03-7-20070:20 PM
Message Edited by Lowalkoroc on 03-7-20070:20 PM

I was just about to post a topic about this. I had the same problem and after numerous efforts I decided to follow the "Format (All)" instructions [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5530#M5530">here[/url]. After a reformat, a reboot, and a reload of all my songs everything is working again. Thank the Lord and the Creative forums.

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Looks like you might have to return it if it isn't responding to charging and the reset option. Is it under the 30 days return policy?
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http://us.creative.com/support/warranty/
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Re: Creative Zen Vision M 30g wont dock?
Darthvader6 wrote:
Hello,
Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but? the docking symbol will not come on.
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?Message Edited by studandydon on 07-29-20070:38 AM

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ThanksMessage Edited by rdeezy on 07-09-2007:2 AM
Message Edited by rdeezy on 07-09-2007:3 AM

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Driver Removal/Reinstallation
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Plug your ZVM into the USB port, if it isn't already.<
Go to Windows' Device Manager by right-clicking on "My Computer" and selecting "Properties" (alternati'vely, if you are not running in "Start Menu Classic View" mode, then open your Control Panel from the Start Menu, select "Performance and Maintenance", and selecting "System"). From there, select the "Hardware" tab, and click "Device Manager".<
Locate the entry for "Creative Zen Vision:M" in the device list. It should be located under "Portable Devices".<
Right-click the "Creative Zen Vision:M" entry, and select "Uninstall".<
When the entry disappears, unplug your player, and wait several seconds.<
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Completely uninstall all Creative software and use WMP instead. If the problem persists, reinstall WMP.<
Roll-back WMP back to WMP0.<
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djambas wrote:
I have windows 2000 and i'v brought creative Zen vision M. The Cd doen not work on this windows.How can i use windows 2000 with this MP3... Can i use?ThanksMarta Castro
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[url="http://forums.creative.com/creativelabs/board/message?board.id=pmc&message.id=2839&page=">This thread might help though for a work-around with Windows 2000[/url]

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Hi SineadMcB,
Welcome and thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Help With Zen Vision:M 30G, lost alot of music, "rebuilding" progress bar doesnt fin

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