Help with Zen Xtra not connect

Hi,
I have read all of the FAQs and posts reguarding this problem and I just can't seem to get this to work. I have a Creative Labs Nomad Jukebox Zen Xtra 40GB mp3 player. I downloaded and installed the playsforsure firmware yesterday so the mp3 player would be compatible with my Xbox 360. I moved all of my songs from the player to the Creative Mediasource PC music library before the install (sadly, I lost all of the music the Zen cam with). Well, after I installed this firmware, and I plug the Zen Xtra into the computer with the USB cable, it doesn't register that it is connected. For example, when I open the Creative Mediasource PC music library it doesnt have the Zen Xtra listed like it used to, so I cannot put any files back onto the mp3 player, also the Nomad explorer has the Zen listed as "not connected" and same with the Zen Xtra Media Explorer. I then downloaded a new playsforsure plugin for Creative media source and the most updated driver. Still noting... I tried going into device manager, it recognizes the portable media device without any problem, so its not the USB or the computer, its that its not connecting with Creative Media Source, Nomad Explorer or Zen Xtra Media Explorer. I clicked the driver, followed all those steps that were listed in one of the posts on this forum and installed the MTP device. It actually connected this time and I started moving my music back onto the player. Well, I accidently "x'ed" out the program and I went to Creative Media Source again but its not registering the device again. I retried instaling the MTP device again and it didn't work this time. I restarted the computer and tried again but I cannot get this Zen connected anymore. I have never, ever had a problem like this before with my Zen until I got this firmware. Please, if anyone knows what I am doing wrong, please help. Thanks.
--Frank

I believe you are not holding it down long enough----- I think in the manual it says to hold it down until rescue mode comes up..... it took a long tome for mine to come up when i did it
If holding it longer doesnt help, thats all i got

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