Help: z10 stl002 proximity and light sensor issue

Proximity and light sensor not supported message on BBVE, both sensors stop working

I have BlackBerry z10 and I had the same problem ( proximity sensor was not working while being on call) and it started only available the update 10.3.1.1565. Then I noticed that my sensor was working before the update, that meant that hardware was okay. It might be the problem with the update. But I had got a new glass guard for the protection of my phone screen, I thought to remove it and then check. To my surprise, now it is working fine. I suggest you, if you also have some screen guard or glass guard on your phone, remove it and then check if it works. For me it did.

Similar Messages

Passport - Proximity and Light sensors 'unavailable '

It's 3 days with the Passport and I am getting disillusioned like rolling down the cliff.
1) The Proximity sensor dosent work and the phone screen goes blank after a call is over until I hit the lock button.
2) The keyboard dosent light up even in pitch dark. The BBVI indicates unavailable sensors.
3) Data transfer from my q10 to Passport via BlackBerry link was garbled and contacts do not show up correctly.
4) if I go to contacts and hit search, there is an inordinate delay, the results are shown after a while.
I think my Q10 was far better than the Passport.
Need help to rectify these issues.
Is it the new software update which could have done the damage?
Solved!
Go to Solution.

Hi @brownhawk
Regarding issues 1 and 2, if you restart your device you should see the sensors function as expected.
For more details check out the following KB > KB36375 The BlackBerry Passport Sensors are no longer communicating with the BlackBerry 10 software
For the contacts issue, can you expand on your statement about them be garbled and not showing up correctly?
How many contacts do you have as well? To find out, open the Contacts app, tap and hold on the first contact and pull down slightly and you'll see a total contacts number appear. Thanks!
Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
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Proximity and light sensor not working

I've been experiencing some problems with the proximity sensors of my Z10 STL2; not sure if it's a coincidence (after the latest backup) but the sensor sometimes fails and I have to reboot the device. After the reboot it stays ok for a while but 30 min it fails again.
Wright now it stopped working completely. What should I do?
Thanks!

I have BlackBerry z10 and I had the same problem ( proximity sensor was not working while being on call) and it started only available the update 10.3.1.1565. Then I noticed that my sensor was working before the update, that meant that hardware was okay. It might be the problem with the update. But I had got a new glass guard for the protection of my phone screen, I thought to remove it and then check. To my surprise, now it is working fine. I suggest you, if you also have some screen guard or glass guard on your phone, remove it and then check if it works. For me it did.

Proximity sensor and light sensor not working

Z10STL100-1/10.2.1.2141
My proximity and light sensors are not working. BlackBerry virtual expert can't detect motion in proximity sensor test and not able to handle light dim or high in light sensor.
What should I do now?
It's very frustrating because I just bought this phone yesterday.

Strange thing happened to me today. When i did security wipe my both sensors started working. Both were working till evening. Then suddenly it stopped working, so what is the problem.?
I am really waiting for solution.

Ambient light sensor issues on macbook pro early 2011 Edition.

I have just bought a macbook pro 2011 ( Ive had it for like a week now) I have been looking forward to using this ambient light feature.
I went to the keyboard section in the system preferences and checked the box labelled "automatically illuminate keyboard in low light" I have also done a similar thing in the display setting checking the "automatically adjust brightness" However when I turn off the light in my room (even at night when its pitch black) nothing changes. Am I supposed to turn up the brightness on the keyboard while changing the settings or something like that? I wanted to use that feature at least when i was on the charger. I am unable to even get a flicker. Could I please get some help regarding this issue? I am pretty sure that all the macbook pros in this line have the ambient light sensors am I right? If not then sorry for wasting time.

You may want to read this Apple support article:
http://support.apple.com/kb/HT3964
Post in this thread if you have any additional questions, and we'll come up with a solution!

U330 Diagnostics Program and Keyboard Sensor Issues

I'm sorry if this has been posted before but I've been searching for awhile now and can't find it.
I was wondering if there was any type of diagnostics program for the U330 to test my cpu, fans and the general hardware.
Also i was wondering if anyone else with the U330 notices any keyboard sensor issues. Such as, I have to press firmly in the middle of the keys for it to register. Or I have to press firmly on the "T" or "Y" button for it to register the click. It's very bothersome and I was wondering if anyone else with a U330 has a similar issue?
Message Edited by droptopmetro on 05-15-2009 01:01 AM

What do you mean by testing cpu/fan/ram? You can test cpu by OCCT or S&M and you can test RAM by memtest86+
Regarding keyboard - you should have it replaced, it's a common faoult in some ideapads.
//help will save the world

C7 Light Sensor issue

Nokia should look forward in next firmware that Brightness of Light Sensitivity should remain at maximum when Light Sensor is set to maximum bar it means the person is concerned with maximum brightness not with dull and low light.
http://europe.nokia.com/support/contact-us
Please use the contact us page to submit developers if you think you need this change for next firmware update .
If you like my post or think it was useful then please hit the star button. Thanks :-)

Please submit any issue to Nokia throught the contactus page as mentioned above so the developers could look forward to resolve this problem in next update.
If you like my post or think it was useful then please hit the star button. Thanks :-)

Help me solve color and dark print issue with a new monitor recommendation!

I know, I hate "surveys" too. I'm thinking of attacking my color and dark printing issues w\LR and CS4, by investing in a new monitor. I currently have an 20' early edition Apple Cinema Display. The monitor is the last hardware (software) item in my current upgrade cycle. From those folks who are NOT having color or print problems, what displays are you using (or would recommend)? Ah, and price is an issue. Apologies in advance to those who think this is not appropriate use of the Forum.

Monitor calibration is the first port of call. Sometimes changing one item in a system is enough to show up a colour management issue. You suggest that the monitor is the last item in your upgrade cycle, what all have you changed? Computer, printer? There may also be a setting you have failed to set when you installed the new software, eg. have you remembered to set relative colorimetric with the black point compensation box ticked, disable colour management in your printer driver and put an appropriate colour profile for your monitor onto the new computer? You also need the correct profile for your printer/paper combination set up in Photoshop.
If you haven't calibrated your monitor, that on its own will give you poor prints, but all the other bits are needed also.
Jo

Q10 Proximity sensor and light sensor

Hello,
I updated my Q10 to .2941 last week or so and since the update both of the sensors stopped working. In fact i tried to check via BBVE and on those two test for these sensors it said cannot obtain data from sensors. This happened after the update and now issue is that I went back to older version, it didnt help, got the latest version via autoloader, still didnt work. I am stuck with this issue and its a meance as everytime i call or get a call my screen does go black as it should and in order to use screen via call, I do need to unlock the device via gesture that is annoying.
I have removed my protector still didnt help.
I am putting phone near my ears yet it doesnt go black.
please someone help me on this one.

When you did the test on BlackBerry Virtual Expert. If there was a connection problem with the sensor(s). BBVE will say it's not available for your device. As it's begun after your update. Try reloading or updating the phone via BlackBerry Link. Don't use autoloader.
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)

Efi update and ambient light sensor issue

I just updated my early 2010 15" MacBook Pro with v2.7 EFI Firmware Upate. Now my screen ambient lighting is going nuts with changing the brightness all by itself, even with the AC power plugged in. The unit was working fine before this update. Are others having this issue? Is Apple aware of this and responding? I want to rebuild my laptop now but since it's a firmware update, it will be tough to undo this. I already tried the System Management Control reset and that did nothing. Thanks!

Thanks eww...
I had previously shut off the automatic adjustment since that was the only way to keep the constant dimming and brightening from happening. My main issue is that before this recent EFI upgrade, I never had to touch the automatic adjustment - now that's the only way to stop my problem. This is just a workaround and not a fix until Apple addresses it.

Two VI merging (a Temperature PID and Light sensor detecting) plz help

Hi,
my goal is to get the data from the light sensing detectors and also to control the Temperature too.
So I designed a VI named Light detecting "sensor and data storage.vi" but the problem was temperature controlling.
as in this VI I can not set the temperature which I want.
So I made another VI named "temperature control PID.vi", and now I can control the temperature through the thermocouple.
But again the problem is that I can not run Both the VIs at the same time.
and when I try to run both the VIs at same time, the following error appears,
and I think, it is because that both the VIs has the settings for same thermocouple and can not acquire the data (teperature) at the same time.
So I want to remove the thermocouple settings from the "Light detecting sensor and data storage.vi" and want to put the " temperature control PID.vi" into it.
I am uploading both the VIs, If anyone can solve it, His work will be appreciated.
Attachments:
Light detecting sensor and data storage.vi ‏190 KB
temperature control PID.vi ‏140 KB

Hi,
I mean to say that from the first VI, i m getting the signals from detectors and it also shows me the temperature. but from this VI, I can not set the temperature of the heater.
thats why I made another VI <the second one in attached files> by which I can control the temperature.
but both the VIs are not working simultaneously.
so plz delete the temperature settings from the first VI and put the second VI into it.
thanks.

Help on font sizes and browser resizing issues

When browsers resize the text, they can have a significant impact on the my designs. I am using CSS positioning, and not tables. I am also using relative font sizes, usually ems. I can get everthing to look right on my pages when the browsers are set at the normal or medium text size. But, i run into problems when the browser is set at the large or largest text size. I need help dealing with this issue in general. But, here's an example that best illustrates the problem:
I set some white-colored text on a dark background in a banner at set at 800px x 50px. The font size is set at 1 ems. The background color for the rest of the page is white. So, when the white-colored text fits easily within the banner, everything works okay. But, when the browser resizes the text, the white text flows beyond the dark background color of the banner and becomes invisible on the white background of the page. Is there some way to use margins, padding, or line size to manage this type of situation?
What are the best tactics to use regarding font size when using CSS positioning ?
Thanks for any help on this question.

Thank you for your prompt response. I will put my page on a test server when I can. But, for now, here is my code below.
I get your point about flexibility.The question is how? What are the best approaches to use? I have the sense that more experienced designers have some conventional tactics for ensuring the pages read reasonably well even when the text size is enlarged in the browsers, but I am not sure what approach might work in general.
Part of the issue with this particular design is that I am actually using a background image in the header/banner. And it has a set height:51 px. I don't want it to repeat it vertically whenever someone enlarges the text size in their browser.
Again, I would appreciate any help offered.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Untitled Document</title>
<style type="text/css">

</style>
</head>
<body>
<div id="Container">
   <div id="Banner">
     <div class="imageleft" id="Logo"><a href="pricinginfo.html"><img src="images/Logo177x51.jpg" alt="Darragh Logo" width="177" height="51" border="0" usemap="#Map" /></a>
<map name="Map" id="Map"><area shape="rect" coords="8,7,166,41" href="pricinginfo.html" alt="Darragh Logo" />
<area shape="rect" coords="167,39,168,53" href="#" /></map></div>
     <div id="Bannertext">wines to savor with family and friends </div>
     <div id="Email"><a href="mailto:Darragh Cellars, Proprietor, Andrew Aitken [email protected]">Darragh Cellars, Proprietor, Andrew Aitken [email protected]</a></div>
   </div>
   <div id="FlashArea"><img src="" alt="" name="FlashArea" width="800" height="400" id="FlashArea" style="background-color: #CCCCCC" /></div>
   <div id="leftBlock">Darragh Cellars produces boutique wines that express a balance between earth and fruit. Our wines are crafted to provide a rich wine experience for all palates.- Proprietor, Andrew Aitken Produced & Bottled ByCRUSHPAD San Francisco, CA www.crushpadwine.com </div>
   <div id="rightBlock"><a href="pricinginfo.html" id="astandardlink">Reservations & Contact Information</a>: Darragh Cellars offers an extremely limited supply of Pinot Noir and Chardonnay vintage wines. Reservations may be placed directly with Proprietor Andrew Aitken. </div>
</div>
</body>
</html>

Help with Dreamweaver Rollovers and Light Box ???

i am having trouble with lightbox and dreamweaver rollovers.
some are working and some are not,
see
http://www.opiesnowdesigns.com/EltonLeonard/gallery.html
(the last one in the second row, there are 3 in the third row and 2 in the last row)
i tried this but not all rollovers are working...
This is commonly caused by a conflict between scripts. Check your body tag and look for an onload attribute. Example:
<body onload="MM_preloadImages(‘/images/menu_on.gif’)…;">
A quick fix to this problem is to append the initLightbox() to the onload attribute as so:
<body onload="MM_preloadImages(‘/images/menu_on.gif’)…;initLightbox()">
is this a problem with the rollovers or the javascripts...
can any one help?
thank you
O

THANK YOU!!!!
you are AMAZING!
got them all working.
http://www.opiesnowdesigns.com/EltonLeonard/gallery.html
i really appreciate you taking the time to help me on this one.
i was at my wits end.
praising your tenacity!!!!!
and just to recap if someone else finds this helpful...
the reason the rollovers were not working was that there was a "space" and an ''apostrophe"
in the following
prob 1
onmouseover="MM_swapImage('Nature's Happiness','','images/portfolio/natureshappiness_tOn.jpg',1)"
name="Nature's Happiness"
id="Nature's Happiness"
prob2
onmouseover="MM_swapImage('Honey's Return','','images/portfolio/natureshappiness_tOn.jpg',1)"
name="Honey's Return"
id="Honey's Return"
PROBLEM CODE
<td><a href="images/portfolio/Nature'sHappiness.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('Nature's Happiness','','images/portfolio/natureshappiness_tOn.jpg',1)" rel="lightbox[art]" title="Nature's Happiness"><img src="images/portfolio/natureshappiness_t.jpg" alt="Elton Leonard. Nature's Happinnes" name="Nature's Happiness" width="56" height="72" border="0" id="Nature's Happiness" /></a></td>
<td><a href="images/portfolio/Honey'sReturn.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('HoneysReturn','','images/portfolio/honeysreturn_tOn.jpg',1)" rel="lightbox[art]" title="Honey's Return"><img src="images/portfolio/honeysreturn_t.jpg" alt="Elton Leonard. Honey's Return" name="HoneysReturn" width="56" height="71" border="0" id="HoneysReturn" /></a></td>
CODE FIXED BY HANS (but with wrong name and tags)
<td><a href="images/portfolio/Nature'sHappiness.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('Mom21','','images/portfolio/natureshappine ss_tOn.jpg',1)" rel="lightbox[art]" title="Mom"><img src="images/portfolio/natureshappiness_t.jpg" alt="Elton Leonard. Nature's Happinnes" name="Mom21" width="56" height="72" border="0" id="Mom21" /></a></td>
<td><a href="images/portfolio/Honey'sReturn.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('Motivation24','','images/portfolio/honeysr eturn_tOn.jpg',1)" rel="lightbox[art]" title="Motivation"><img src="images/portfolio/honeysreturn_t.jpg" alt="Elton Leonard. Honey's Return" name="Honey's Return" width="55" height="73" border="0" id="Motivation24" /></a></td>
FINAL CORRECT CODES
<td><a href="images/portfolio/Nature'sHappiness.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('NaturesHappiness','','images/portfolio/natureshappiness_tOn.jp g',1)" rel="lightbox[art]" title="Nature's Happiness"><img src="images/portfolio/natureshappiness_t.jpg" alt="Elton Leonard. Nature's Happinnes" name="NaturesHappiness" width="56" height="72" border="0" id="NaturesHappiness" /></a></td>
<td><a href="images/portfolio/Honey'sReturn.jpg" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('HoneysReturn','','images/portfolio/honeysreturn_tOn.jpg',1)" rel="lightbox[art]" title="Honey's Return"><img src="images/portfolio/honeysreturn_t.jpg" alt="Elton Leonard. Honey's Return" name="HoneysReturn" width="56" height="71" border="0" id="HoneysReturn" /></a></td>

Need help with margins & footer, and browser display issues....

Hello,
I am working on a splash page in Dreamweaver, but am having trouble with the margins and the footer.
1. Margins: I basically want/need the center contents of the page never to extend past the contents of the header and footer.
If you look at the page header, the logo on the top left and "Student and Faculty Portal" should be the margins. Seems to look fine on some users' systems, but not consistent across our department.
2. Footer: I can't seem to figure out how to keep the footer at the bottom without rising above the background image across all browsers & screen sizes. Looks fine on some, but too high or low on others. (Looks the worst when the background image shows underneath the footer).
3. Browser/Screen Size: Depending on which PC I am using, my page changes. At the office, on my 26" monitors, my page looks fine, however, when on different laptops, my right div (that contains the login table) goes under the left. How can I code my page so that it looks consistent on all?
I guess my main complaint/need is for my page to look consistent regardless of screen size, browser or system.
If you could take a look, I would greatly appreciate it.
Your expertise and time is greatly appreciated. I hope I was clear enough, but please let me know if there is any confusion.
http://www.saintleo.edu/PortalLanding/PortalSplash.html
Kind regards,
JK

1. Create a div around your content, give it a width and margin: 0 auto;
2. Follow this tutorial. It will be a lifesaver and it sounds like what you are trying to do: http://css-tricks.com/snippets/css/sticky-footer/
3. See #1. In addition, remove right-margin from login box, add float: right; and remove float: left; from main content.

Light sensor not working after lollipop update

I run the diagnostic test on my device after the update and light sensor failed.it worked normally with kit Kat 4.4.4! Another bug? Can anyone help?
Solved!
Go to Solution.

@daltzi
I agree with @darp I haven't been able to recreate your issue, it could be that an app it's creating this issue, @SomeQuickAdvice boot on safe mode and run diagnostics again or repair your phone with PCC
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Help: z10 stl002 proximity and light sensor issue

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