HELP!! Zen Micro- USB Device Unknown Not Recognized!!! HEL

I cant get my zen micro connected. i just bought this zen used and it came with firmware v2.xx. i couldnt connect via usb so i tried reloading the os thinking it would return to factory loaded firmware, but it didnt and now i cant reinstall any firmware. elp!!

I just noticed this is a duplicate thread.
Despite this the two things I would recommend are:
. See if you can find another PC with XP and WMP0 to see if the player is detected. If it isn't then it sounds more like a problem with the player.
2. Look here in the Zen FAQ at Nomadness.net for lots of advice on MTP connection problems.

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