HELPPPPP help during restore
HELPPPP...my 4s came unplugged during a factory restore using Itunes, it is now frozen with a load bar thats not changing and itunes wont even find it when i plug it in. I cant do anything with is now and i was hoping that someone out there knows how to fix it or if it will eventually load on its own?
thanks alot
Haley:)
Place the device in DFU mode (google it) then restore.
Similar Messages
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during restore of my backup on iphone 5s i saw my photos and videos get doubled on ios 8.0 and moreover
if i use to go at my computer and then open my iphone and in folder i see some files name local disk and my photos
please help my memory doubles.I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
Was updating iPad to iOS 5. Got unknown error during restore. Now it appears to be wiped out. Screen just asks to be plugged into iTunes, which doesn't recognize thx iPad. Have rebooted both. Please help! Thanks.
See if anything on this page helps : http://support.apple.com/kb/ht4097 - it covers update and restore problems
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My new Iphone 5 hang during restore process. I've tried all the resolutions proposed above... Pls help!!! (The software is downloaded from apple, unpacked, iphone is prepared, the apple logo appeared on the screen as well as the process bar and... stops! the process bar does not start to fill in...)
In case it helps and additionaly to my previous post,
I attach herewith part of debug file produced during restoration process.
Thank anyone who possibly can help!
2013-08-04 20:51:36.000 iTunes[2625:10d17]: requested restore behavior: Erase
2013-08-04 20:51:36.000 iTunes[2625:10d17]: requested variant: Erase
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:36.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:36.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:36.000 iTunes[2625:10d17]: DeviceRequest failed: 0xe000404f
2013-08-04 20:51:36.000 iTunes[2625:10d17]: command device request for 'getenv radio-error' failed: 2008
2013-08-04 20:51:36.000 iTunes[2625:10d17]: radio-error not set
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: production fused device
2013-08-04 20:51:37.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 4 progress -1
2013-08-04 20:51:37.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 42 progress -1
2013-08-04 20:51:38.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 5 progress -1
2013-08-04 20:51:38.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:38.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:38.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:38.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:38.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:38.000 iTunes[2625:10d17]: DeviceRequest failed: 0xe000404f
2013-08-04 20:51:38.000 iTunes[2625:10d17]: command device request for 'getenv ramdisk-delay' failed: 2008
2013-08-04 20:51:40.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 6 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 7 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 8 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:41.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:41.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:41.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:41.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 9 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: Recovery mode succeeded
2013-08-04 20:51:43.000 iTunes[2625:207]: device disconnected (isDFU = 0)
2013-08-04 20:51:43.000 iTunes[2625:207]: _AMRecoveryModeDeviceFinalize: 0x26aac70
2013-08-04 20:51:46.000 iTunes[2625:10803]: received kAMDeviceAttached action, device id A80851C996AED895 (0x26aac70), AFC error 0XE8000028
2013-08-04 20:51:46.000 iTunes[2625:10803]: iTunes: Restore-mode device appeared, device 0x26aac70
2013-08-04 20:51:46.000 iTunes[2625:10803]: iTunes: Creating restore mode device with usbMuxDeviceID 0X15
2013-08-04 20:51:46.000 iTunes[2625:10803]: <Restore Device 0x1b644db0>: operation 3 progress -1
2013-08-04 20:51:46.000 iTunes[2625:10803]: <Restore Device 0x1b644db0>: operation 4 progress -1
2013-08-04 20:51:46.000 iTunes[2625:10803]: Supports value queries: 1
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: AMAuthInstallBasebandPersonalizationRequired: failed to get fusing status
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested restore behavior: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: Getting baseband firmware from variant: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: _AMRestoreModeDeviceConfigureAuthInstall: setting customBbfwPath
2013-08-04 20:51:46.000 iTunes[2625:13863]: <Restore Device 0x1b644db0>: operation 44 progress -1
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested restore behavior: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested variant: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: custom baseband firmware specified
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: AMAuthInstallBundleOverrideEntry: overriding entry: BasebandFirmware
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-08-04 20:51:46.000 iTunes[2625:13863]: device did not return saved USB log
2013-08-04 20:51:46.000 iTunes[2625:13863]: device did not return saved panic log
2013-08-04 20:51:46.000 iTunes[2625:13863]: connected to service com.apple.mobile.restored
2013-08-04 20:51:46.000 iTunes[2625:13863]: using protocol version 12
2013-08-04 20:51:46.000 iTunes[2625:13863]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:46.000 iTunes[2625:13863]: board config = n41ap
2013-08-04 20:51:46.000 iTunes[2625:13863]: no value returned for BootArgs
2013-08-04 20:51:46.000 iTunes[2625:13863]: _copyDeviceProperty() failed for restore bootargs
2013-08-04 20:51:46.000 iTunes[2625:13863]: no value returned for MarketingPartNumber
2013-08-04 20:51:46.000 iTunes[2625:13863]: _copyDeviceProperty() failed for mpn
2013-08-04 20:51:46.000 iTunes[2625:13863]: value query for 'HardwareModel' returned 'N41AP'
2013-08-04 20:51:46.000 iTunes[2625:13863]: <Restore Device 0x1b644db0>: operation 28 progress -1
2013-08-04 20:52:06.000 iTunes[2625:10803]: received kAMDeviceDetached action, device id A80851C996AED895 (0x26aac70)
2013-08-04 20:52:06.000 iTunes[2625:13863]: recv(38, 4) failed: connection closed
2013-08-04 20:52:06.000 iTunes[2625:13863]: unable to read message size: -1
2013-08-04 20:52:06.000 iTunes[2625:13863]: unable to read message from device
2013-08-04 20:52:06.000 iTunes[2625:13863]: AMRAuthInstallDeletePersonalizedBundle -
during restoring from backup, itunes is asking for password, which password i need to enter, please help
The passcode you established when you elected to encrypt your iPhone backup.
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Rman hangs during restoration with no errors
Hi,
Platform:solaris 10
oracle version:oracle 10g
I am restoring the backup from tape using RMAN.
iWe have production instances in /data1 to /data11; it is connected to TAPE through fibre cable with the speed of 256MBS/sec.
Our restoration is /aux_data01 to /aux_data11 in the same server.( fairport80)
But our restoration takes very long time. To restore 900 GB is has taken 42 hrs.
a) During the validation it has not give any error.
b) During restoration also it has not give any error (till to time)
Last update in the restoration log was today morning at 2:00 am. There after the restoration was in stale. It seems that it does not processing. Please assist me.
We are restoring the database as of 16-oct-2007.
As of 16-oct-2007 the database size was 1,763GB. It has restored 1742GB, There after no progress at all. (From 2am today)
Validate.
During validate it has not given any error
Restoration.
During the restoration has not thrown any error at all. But no progress after 24-oct-2007 2:00 am onwards.
All data files were restored, but control files are not restored.
Conclusion
Last time in 30Hrs we hit an error. but now after 84 hrs it is stale.
Can anyone help in this please
With Regards
Boohi,
can we have a look at your restore command?
regards
Alan -
Could someone help me restore my photos? I was trying to "restore my database" in iPhoto when it shut down - now my thumbnails are distorted, logged under a new name, and when you click on a thumbnail it opens as another photo. I was following another "helpful hint" hold down the option and command key and restart iPhoto - select the top three and you should be able to get rid of the dreaded exclamation point. My MAC ran through the first two options dealing with thumbnails, but crashed during the "restore database" step and now I have a mess. Help, please. Thank you.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
Problem during restore from a file
Hello guys,
I'have a big problem during restore a backup, the situation :
I want to upgrade my iPhone from 4.0.2 to 4.3.3
I make a encrypted backup (I know password ...) of the old version -> ok no errors
I upgrade iOS -> ok
When I want to restore the version I ve just backup -> it crashs : iphone restart and error appears "the Iphone was disconnected" ... (it works fine with an older backup of december 2010 ...)
I try to unistall / reinstall iTunes, it's the last version -> same problem
I try one a another machine (Windows 7 and XP) -> same problem
The logs :
[4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\***\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20110620-223302-Restore-Co mputer.log" (3)
[4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Hamad\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-10b66065f7dbf1da28658fd7fbeb7b128a 871760-20110620-223302-Restore-Computer.log" (3)
[4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Restoring 10b66065f7dbf1da28658fd7fbeb7b128a871760 from 10b66065f7dbf1da28658fd7fbeb7b128a871760-20110619-224423
[5564 @ Mon Jun 20 22:34:09 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 3352): Could not receive size of message: 0 No error
[5564 @ Mon Jun 20 22:34:09 2011] [(unknown facility) iTunes.exe] _read_thread (thread 3352): Could not receive message: 0xe8000001
[4896 @ Mon Jun 20 22:34:10 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Connection to device lost (com.apple.MobileBackup.ErrorDomain/200)
[4896 @ Mon Jun 20 22:34:10 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Restore error: -10
I want to restore at least my contacts, sms and photos, the issue was the backup is encrypted that why I cant't acceess directly to the concerned files ...
Can somebody help me?
ThanksHello, I had the same problem with my notebook (HP Envy 15) and iTunes 10.5 after install iOS 5. The restore backup fail and show the next text:
[4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20111017-004441-Restore-Co mputer.log" (2)
[4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-71f0bc4bbd4f76087135ff002d3b0c7f6b 85ee0f-20111017-004441-Restore-Computer.log" (2)
[4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Restoring 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f from 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f
[4428 @ Mon Oct 17 00:44:41 2011] [(unknown facility) AppleMobileBackup.exe] _AMDDeviceAttachedCallbackv3 (thread 3008): Device 'AMDevice 004EFAA8 {UDID = 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f, device ID = 1, location ID = 0x0, product ID = 0x1297}' attached.
[4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] lockssl_handshake (thread 3008): SSL handshake fatal lower level error -1: SSL_ERROR_SYSCALL errno (No such file or directory)
[4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] AMDeviceStartSession (thread 3008): Could not start session: kAMDInvalidPairRecordError
[4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] _AMDNotifyHook (thread 3008): Could not load library SHLWAPI.dll from the AppleMobileDeviceSupport directory, C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\\SHLWAPI.dll.
[4428 @ Mon Oct 17 00:45:08 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Error attaching to device
[4428 @ Mon Oct 17 00:45:08 2011] [YSLoader AppleMobileBackup.exe]
Without any doubt there's some problem with USB device during this operation of restore. After 5 hours looking for a solution, I copied the backup folder (C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync) to an external disk, installed iTunes in other PC, copy the backup and restore without any problem.
Regards -
How to fix an error occurred (-1) during restoring iPhone
hello,
please someone help me how to fix an error occurred (-1) during restoring iPhone??
thanks..
i really appreciate that..http://support.apple.com/kb/TS3694#error1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service. -
TS3694 how to resolve error 3002 during restore??
Can anyone help me how to resolve an error 3002 during restoring my iphone as new please..
This does not helped me at all.. :( After i re-install there was another error ( -1) that i encountered.. I tried on 3 different laptops and OS, the problem occured all the same. Any other idea?
-
TS3694 error 1015 during restore iphone 3g
error 1015 during restore iphone 3g
please helpYour phone was jailbroken or you are attempting to install an unsigned version of iOS.
You can't get help here. -
HT4623 can you help me restore my iphone
can you help me restore my iphone 5s to my own setting coz trying to transfer my photos to mycomputer last night but by mistaake the seeting and all the contacts was totally gone and the restored account and contacts on myphone rightnow was the contacys and seeting of my nephew..so can you help me restore everything to my phone?
Did you back up to iCloud as well?. If so, restore that backup:
Settings > General > Reset > Erase All Content & Settings > reactivate phone > follow prompts to restore iCloud backups
Backups overwrite prior the backup. The only ones that are saved are those done during a major update or restore (as part of the process when prompted) If your iTunes backup was overwitted, it's gone unless you baked up your computer before this happened.
iTunes: About iOS backups
iOS: Back up and restore your iOS device with iCloud or iTunes -
ITunes stop working during restore
Hi guys,
I'm from Penang. there is some problem with my phone. during updating to ios 5.0.1, suddenly my phone stuck and after that, the apple logo keep on appearing. i tried to restore but somehow, during restoring my phone, iTunes stop working because windows detect some problem. already tried several times but still failed. now my phone still in recovery mode. can anybody help me?
thanksHave you tried running the network and connectivity diagnostic? Might give you more info too. See if you are the admin user, see if it says iTunes not allowed through firewall. Also, can you see the iTunes store pages?
But yes, uninstalling your security software would be a good troubleshooting step. -
HT201413 ipod powers off during restore
Cannot get my ipod touch to restore. It powers off during restoration. Is this normal?
Hi tckm,
A restart is normal, as in step 4 here:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
However, if the device is powering off and staying off, this article is probably the way to go:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
I hope this helps!
- Ari -
My itunes app on my iphone is no longer connecting to itunes after IOS update. Can you help me restore itunes on my iphone?
Helo, I asked your question to be moved... good luck!
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