Here and Now for Nokia N8 doesn't work!

Hi,
I have had this problem ever since I received my phone during Christmas. I have contacted Nokia Support through the phone and email. Of course, sadly, no response and supposedly they escalated the issue.
Whenever I run the application and run a search of a city, it states "This service is temporarily unavailable due to technical difficulties." For how long is "temporary?" Forever?
I tried uninstalling the application in the hope that I would be able to reinstall it. Unfortunately, it cannot be done.
I am stuck with a useless application on my phone that is made by Nokia... Sad...
Please help!
Thanks in advance

Well two weeks isn't long so you may be able to return it to wherever you got it from. Alternatively its a trip to a Nokia CAre Point.

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