Here Drive+ Beta & Here Maps do not activate on my...

Hi,
I have installed Here Drive + Beta and Here Maps on my Nokia 620, when I click on them to activate they just return to the app list. I have un-installed and re-installed several times over various days and it still does not load. Important to note, Here Transit and other navigation apps work but not Here Drive + Beta and Here Maps! It's very frustrating, can anyone suggest what's going on?
Thank you
Kram
Solved!
Go to Solution.

In the end I gave up and proceeded to do a hard re-set back to initial factory settings – low and behold it now works fine, although I haven’t fully tested it on the road.
For information - kramtheman

Similar Messages

New Lumia 920 with Here Drive+Beta - no connection...

Hi!
I have two Lumias - 800 for my private use and brand new 920 for my business use. 800 has WP7.8 installed and Nokia Drive works flawlessly and I can download any maps I want.
But not so with 920 with WP8 and Here Drive+ Beta: phone informs all the time that there is no connection with map server - check your WiFi connection. But WiFi is working Ok with full speed - I have web pages like this opened without problems (data connection disabled for to be sure WiFi is functional).
Same message appears when I'm trying to download maps through Here Maps. My country, Finland, is of course in the list and as I said before, Nokia Drive works with Lumia 800 and maps can be downloaded.
What could be the problem? Location, GPS works, WiFi works. Nokia account active, WindowsLiveId active. Are map servers for Here Drive+Beta really out of operation right now?
Solved!
Go to Solution.

OK, everything is working now. Just waited 8 hrs and servers are up again. Problem solved. Odd although that my Lumia 800 was working at the same time.

HERE Drive + Beta constantly crashes after upgrade...

After i upgraded to Here Drive + Beta on my Lumia 920, the app constantly crashes when i start it!
I have tried to restart the phone, uninstall the app, and reinstall....but it still crashes! The other Here-apps is ok, and works fine!
Didn't anyone at Nokia tested this properly before releasing the upgrade!!!???
I hope you guys at Nokia have an upgrade to fix this problem quickly because one of the main reasons that i bought a Nokia again was the Maps and Drive function with offline maps!!
Solved!
Go to Solution.

Update!
Today i reset my Lumia 920 back to factory settings, and for a short while.... the Here Drive worked all fine....
But suddenly... the error came back, and Here Drive was starting to crash again!
And by the way... restoring the phone is a pretty big job!
Especially when this happens also:
http://www.wpxbox.com/how-to-fix-downloading-application-error-code-8000ffff-after-windows-phone-8-r...
I think the word i'm looking for is.....**bleep**!
So i really hope that Nokia understand the frustration this is for me and other owners and come up with a quick fix!

HERE Drive Beta with Traffic updates Lumia 920

Why can't i use Traffic updates in the HERE Drive + Beta..?? How can see the traffic info while using the navigation on my Lumia 920..?? i had this with my Nokia N8...

I recently got the update to Here Drive+ Beta and now have Here Drive+ with My Commutes. I think the possiblities are fantastic with the My Commutes feature but so far in the Dallas, TX area whenever I start My Commutes is always says "Couldn't update traffic" I have uninstalled and reinstalled the application but it will not show me any traffic updates during my communte.
I recently discovered that if I put the app in 2d mode it will show me traffic updates but as soon as I start My Commutes the traffic information disappears.
Is anyone else experiencing this same issue?
Nokia Lumia 920

Here Drive + Beta (Navigation region issue)

Hi all.
Well, long story short , i had a Lumia 800 until march and recently bought a Lumia 920, so i gave the 800 to my sister, till now all is good except for the shocking news i discovered yesterday when tried to navigate to a destination and here drive told me politely that navigation isn't available for my country, but on the 800 i used Nokia drive not once and this was a big + for me when i chose nokia over others.
Well i live in Moldova, the map provided by Navteq is awfull, it has only the national and international roads( and some POI's) and this is all, and by the way city names are often incorrect written, but it was a lot easier to navigate from one region to another without getting lost, so i don't know who at Nokia had that "genius" idea to remove Moldova from the list of allowed countries for navigation but it was a bad move, so please update the list and on another note update the map too .
Good luck all ...

Hi Sparxx,
Welcome to Nokia Support Discussions!
Are you using Nokia Drive or Here Drive Plus Beta? Here Drive Plus Beta, if not yet pre-installed, can be downloaded from the Store.
Here Drive Plus Beta, provides you with voice-guided turn-by-turn navigation in all supported countries across the globe. For the list of navigable countries, see this link:
http://discussions.nokia.com/t5/HERE-Location-based-services/In-which-countries-can-I-use-navigation...

Here Drive+ Beta & My Commute

has there been any status on this? When will My Commute be avaible for Lumia 920 owners

I am in the USA. I bought my Lumia 920 through AT&T. I can confirm that my phone also has Nokia Drive+ beta (version 2.x) installed, and that is all that is available through the Store. Using the link provided in the QR code in the article, I was able to pull up the Store download page for Nokia Drive 3.0, but instead of an Install button, it has an exclamation mark with "This app uses features your phone doesn't have. Learn more." When tapping on that, it says "App not compatible... App only supports the following resolutions: - WVGA (480x800)."
So does this mean that people who bought the cheaper, and less capable phone get the newer version of Drive, while the flagship phone has the version that (a) drains the battery in no time flat, even with the charging cable plugged in while driving and (b) does not have a traffic feed so that it can route more intelligently? In Washington, DC, traffic capital of the US, this is truly a travesty that I can only hope will be fixed soon.

Re: Nokia Drive+ Beta Traffic rerouting option not...

Disappointed that lumia with drive beta has no traffic reroute as my N8 had. !!

Here Drive + is still only Beta so make sure you let Nokia know before tey release the final. You can use the Nokia Support tab below. This is a user to user support forum so your post may not be seen by the right people.

Nokia Drive+ Beta Traffic rerouting option not app...

Hi
I have a Lumia 920 with Nokia Drive+ Beta. Ive been told that it has traffic rerouting but dont see any traffic options in there. Ive looked through all the menus, including route settings and route optimisation but no traffic related options.
I live in reading, UK and travel towards and around London a lot so this would be very useful. Is it just not supported in London yet?

Hi,
Have you tried uninstalling and re-installing the application? Try to check as well if the application is updated. You may also take a look for related information here.

Planning a route for HERE Maps/Drive+ Beta

I would like to plan a route with multiple route points in advance and save the planned route to HERE Maps or HERE Drive+ Beta. Is that possible?
The route can be made with here.com webpage, but is it possible to import a route to my Lumia 920? When the route is saved to a collection in my nokia account, it is not shown in the mobile phone.
Phone: Lumia 920
Software: The newest
Solved!
Go to Solution.

Sorry, I'd like to unresolve this. The workaround mentioned is not a solution.
I travel to loads of places by motorcycle, and going off the beaten track is wonderful. Since I upgraded My E6-00 and C7-00 to a Lumia 920, I'm back to allowing the SatNav (phone) to decide where I go. Boring dual carriageways and bypasses are now my natural habitat - bah humbug. Afterall, the phone is in my pocket (safe from weather), headphones in my helmet - I can't constantly look at a map. Having multiple 'favourites' and planning from one to the next isn't workable. Fair enough the Lumia 920 is usable with gloves on (major plus for a biker, come on you marketing people!) but I don't fancy re-routing all the time by the side of a road.
I'm also planning a charity cycle ride over 100s of miles this Summer, and while that can be done in BikeRouteToaster, Google Maps etc, there is no import function into 'HERE' that I can see. It's impossible to plan a route on the device itself. Yes it can route walker (I can't seem to get turn by turn working for that, but nevermind), public transport and car, I have an option to avoid motorways etc, but cycle route planning needs consideration for height metres, unpaved/paved roads (Google StreetView etc used a lot to find a Sustrans route is actually unfit for road bikes) etc. So.. Importing a route planned elsewhere (gpx, kml or something) would be a real alternative, or a workaround. Asking the device to do its own planning from one point to another really isn't workable.
Please make the Nokia's USP an actual USP again?

Here Drive not working in Nigeria

here drive on my Lumia isn't working in Nigeria either. The key reason I got a Nokia.
Moderator's notes: The post was edited. A more appropriate subject is provided.
Solved!
Go to Solution.

Hi 4dipo,
Welcome to the Nokia Support Discussions!
That's odd. As mentioned above, Lumia 920 supports Here Drive Beta Plus has a global license which enables you to use the service in any supported navigable countries. The error message you posted is usually seen with Here Drive. The error message is seen if either the start or end point of your navigation is in a country where Nokia does not support turn-by-turn navigation.
Can you provide us a screenshot of your Here Drive app settings? Under the Here Drive Beta Plus app, tap on the icon at the bottom right portion of the screen. Scroll until you find Settings and then locate the Navigation license on the list.

Windows 8 will not activate with new SSD (second) hard drive

I added a new SSD drive in the second hard drive bay. I used the HP restoration media to install Windows 8 on the new SSD drive. Windows 8 will not activate. After spending 90 minutes on the phone with HP support (and paying $150), they told me to contact Microsoft. After spending some time with Microsoft, they told me that the Windows product key is being locked by HP, and there is nothing they can do.

Hi badgerbuzz,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
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Nokia Lumina 630 ~ Navigation & Here Drive+ / Emai...

Hi
New to this and a bit of a newbi to Smartphones and Windows so hope someone can help this old Dinosaur! I had a Nokia N8 which had Ovi maps and navigation which was simple and easy to use. I really don't like the maps and Here Drive+ and wondered if I can put Ovi on my Lumina 630.
I also have a problem with my email account, which I hope you don't mind me posting this here too. My emails were coming through okay but now they don't and I really have no idea what to do. Thank you.

MysticSeaport wrote:
I hope you don't mind me posting this here too.
No, but create a new thread for each issue is the standard on Nokia Support Discussion. Actually, we are a solution based discussion board, every problem gets one solution. And therefore, we prefer two thread for two isolated issue.
MysticSeaport wrote:
My emails were coming through okay but now they don't.
Who is your E-mail service provider?
Do you get any error message or is the Inbox just not getting updated?
MysticSeaport wrote:
I really don't like the maps and Here Drive+.
Because it is not possible to have the old Nokia Maps in Windows Phone, anything specific which does not work as intended? Perhaps we find a workaround together for that.

HUD display for Here Drive...

Garmin has announced a HUD for it's NAVGON applications:
https://buy.garmin.com/en-US/US/on-the-road/apps/head-up-display-hud-/prod134348.html?utm_source=gar...
It would be TREMENDOUS if we could do something like this with our Lumias.. Even if it were an 'alternate' (i.e. mirrored) display whereby if we mounted the phone on the dash, it would reflect onto the windsheild in readable format.
A BT-enabled projector would be even better....
/drt

Hi everyone!
We are aware of this concern and currently working on this. Here's the official statement regarding the availability of Here Drive, Here Drive + and Here Transit on the Store:
"We are updating HERE Drive, HERE Drive+ and HERE Transit with new features like traffic information, My Commute and a much more intuitive UI. In some cases, the update process failed and we are working on a solution right now. HERE Drive, HERE Drive+ and HERE Transit will be available again for download soon."
For official updates on this, you can check our website or follow @Nokiahelps and @heremaps on Twitter.

Here drive and no commute function

i have just bought at nokia 520 specifically for nokia drive and commute function, very dissapointed to see nokia drive isn't there it is now "here drive" and has lost the commute function.
does anyone know if when "here drive" is out of beta the communte function will be added?
my store have no idea, I cant find any info on the net and nokia's auto phone switchboard just keep cutting me off so I cant ask the question! I'm about ready to give up on it and get a refund agggghhhhhh

I bought a Nokia Lumia 520 and bought the global navigation license / HERE Drive+ yesterday from within the HERE DRIVE app.
The funny thing is I can't find My Commute either among the other options listed such as SET DESTINATION, FAVORIITES, SAVE LOCATION, etc.
http://www.wpxbox.com/whats-new-in-here-drive/
Anyone know why this is the case and how I can make My Commute appear as one of the options? Thanks in advance.
http://here.com/help/search/my-commute/wp8:drive/
Where does My Commutein HERE Drive get traffic info?
Traffic info comes from many sources:
Incident reports: ’Incidents’ can be anything from jams on motorways to planned roadworks. The reports often come from local authorities, such as the police or a traffic management agency.
Traffic sensors: Many metropolitan areas have traffic flow sensors that measure the current average speeds on motorways and major roads.
People like you: Incident reports are timely, but sensors focus mainly on major motorways. So we also rely on the wisdom of local people to help us get a picture of the traffic situation throughout the city. People who use HERE Drive or HERE Drive+ can also help by providing anonymous info about their current travel speed.
Historic info: If sensors aren’t giving us enough info, we can make relatively good assumptions about current traffic speeds based on historic info. Many city streets have very regular patterns, such as a traffic jam most mornings and fast-flowing traffic at night.
Modelling: In many cases, it’s possible to infer the overall traffic situation from partial info. If there’s a heavy jam on a major road, for example, the adjoining side roads are probably also crowded.

HERE maps and HERE drive for Universal app

Hi All,
Is Here Launcher supported in Win RT apps?
Our requirement is to show the following in the map both in phone as well as in tablet
1. user's location on the map with lat/long
2. multiple locations on the map with (lat/long collection)
3. directions on the map with (source lat/long, dest lat/long)
4. live traffic updates
5. show different types of pushpins on the map with (lat/long collection)
Right now I'm launching HERE maps and drive in phone using uri scheme, but it is not supporting point no. 2 and 5.
In Phone, is there any other way to launch HERE maps/drive other than uri scheme?
I'm not able to find HERE drive in windows store, is it not available yet?
In Phone, is it possible to go the HERE maps directly without hitting HERE splash screen? I know we are launching another application so we dont have control over splash screen, but is there any way to accomplish this?
Regards, Sivaraman

Hi Sivaraman,
>>Is Here Launcher supported in Win RT apps?
Based on the official
HERE Launchers API document, it looks like Here Launcher is not supported in Store app.
>>In Phone, is there any other way to launch HERE maps/drive other than uri scheme?
As far as I know, HERE Launchers API and Uri Schemes are the only way.
Quote from:
http://developer.nokia.com/resources/library/Lumia/change-history/archived-content/maps-and-navigation/here-launchers.html
The services provided by the HERE applications can be used in two ways:
1.By utilising the HERE Launchers API provided, or
2.by utilising the Uri Schemes implemented in HERE applications.
The related thread:
https://social.msdn.microsoft.com/Forums/windowsapps/en-US/390ec825-88af-4150-9e5c-03417191e4b5/launch-here-drive-from-app?forum=wpdevelop
>>I'm not able to find HERE drive in windows store, is it not available yet?
Yes, I can only see Here Maps in Windows Store now, so I think it is not available yet.
>>In Phone, is it possible to go the HERE maps directly without hitting HERE splash screen?
I don't find any explanations to talk about this in the above API documents, so I think it's not possible yet using official way.
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Here Drive+ Beta & Here Maps do not activate on my...

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