Here is a crazy problem. My home movie will no longer play in iTunes.

I created a home movie using Final Cut Pro X. I shared it to ITunes. The video played ok. I then changed the name of the video under the "get info" tab in iTunes, and the thumbnail view of the video changed from the first frame of the movie to a picture of a film reel and the movie will no longer play. I tried changing the name back to the original, shutting down iTunes and the computer itself, copying the movie, all to no avail. I also tried accessing the movie from the finder, and it would not open using QuickTime or VLC. Any ideas?

The lack of a purchase date, although I am not quite sure why it happens, does not in itself prevent the track from being authorized and played. However, since the account name is correct and they have disappeared from your purchase history, something may have been corrupted.
Unless someone here has a better idea, you should take it up with iTunes Customer Service.

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All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

HT204370 Existing movie will no longer play on iTunes

I have on my iMac a movie (protected MPEG-4 video file, purchased from the iTunes Store in 2008) which was a present to me. The email address (hence Apple ID) of its original buyer is no longer active, and its companion password is unknown.
When I try to play this movie, I get the message that my computer is not authorized to play this movie, asking me to authorize it. It provides the Apple ID at the time this movie was purchased (“xxxxxxx”@hotmail.com) and asks for a password. Attempts to authorize by entering a likely password has no success. Attempts by entering my own current Apple ID and password bring up the message “this computer is already authorized” along with a black window. Clicking on this window brings up the usual play/stop/volume control bar at its bottom, indicating 0:00 status of play, with the double bar option (for stopping the play) offered, but the movie is not playing. Clicking on the double right triangle has no effect. Clicking on the single right triangle brings up the next movie in my collection.
I was able to play this movie a couple of OS upgrades back, but no longer with my OS 10.9.1. How can I access my movie now?

You will need to authorise the account that it's linked to. Was the film gifted to you (in which case you should be able to get your password for the account reset : http://iforgot.apple.com), or did somebody else use their account to buy and download it ?

Converted .wmv to .mov will no longer play in quicktime

I have converted .wmv to .mov using the quicktime 7.6.4 save as feature and saved them to an external WD hard drive. They have been playing fine for months until yesterday, now i have a black quicktime screen, no sound or audio as the file plays, all that I have changed recently is that i have updated Flip4mac from 2.3.3.2 to 2.3.3.3 and updated Safari to version 4.1. I have run an Onyx maintenance scrypt and disc utility to try a repair a possible permissions or disc error, still no luck. I read an article on the Flip4mac site that suggested I export the file in quicktime, this has not worked. When viewing the files info it states the files codecs are windows media audio 9 standard*, windows media video 9 standard". After reading some other posts I installed Perian, but still no luck. If anyone can help to get these movie files operational again please advise.

I got an answer on the macformat forum that works, refer the attached link
http://forum.macformat.co.uk/viewtopic.php?p=209892#209892

Movies no longer play in iTunes or ATV

I installed the software update for iTunes 11.1.5.5 and now movies (m4v from Handbrake) stored on my PC no longer play in iTunes or Apple TV. These have been playing fine for years, so I'm guessing that 11.1.5.5 has something in it that suddenly doesn't like this format anymore. I can still see my whole library in ATV, covers and all, but when I hit play, I just get the spinning icon. In iTunes, it's just a black screen with the timer staying at zero. Music still plays fine on both devices. I'm frustrated at myself to no end for installing the update. As well, I cannot fine a single complaint of this same issue. I'm hoping that might be because there's a simple fix (long shot I know). Anyone else having issues? Any ideas? Please remember that this file format has been playing without issue for years, so please don't suggest that I change the format unless you know for sure that is a new concern with playback. Thank you.

Well, in case anyone is reading this and willing to offer ideas, I did uninstall iTunes 11.1.5.5 and re-installed the last full version I had saved 11.1.1.11 (not really sure of the last version I was on before everything stopped working). Nothing was lost during the re-install (all libraries, playlists and such are still as they were....I was expecting this not to be the case). However, this process didn't change the video playback problem. I'm at a loss of what this could be. I went through the audio issues mentioned on another thread and did the recommendations, with no change. I did manage to find a few videos that still do play. The only difference I could see is that they are listed as "low complexity" and in stereo. I suppose it probably is an audio thing, though I have no idea why it's an issue now, when it never has been in the past. Please help. Thank you.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

TS3789 I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until

I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until proven for example ios6 on iPhone with that stupid map app instead of google maps.
I just want to buy and hear my iTunes music and videos on my apple tv, could before cant now. Thank you apple. Time to pack up the apple tv and start torrenting without the ios-bs.
Disheartened apple fan.

Welcome to the  discussion forums.
Try going to synching in the sources menu on your tv and selecting 'change itunes library', when it gives you the passcode check itunes to see if the tv is showing up as a new device, if so try entering the pass code. It may be that your tv is seeing itunes as a different library because of a recent upgrade.

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done?

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done? I am trying to create a disc of player highlights for a collegiate coach, and I am using movie files downloaded to my hard drive from a DVD created on a PC.

No unfortunately it won't open in quicktime either. It does the same thing that Imovie does, separates it into two file folders audio and video, and if i select video it opens to reveal 8 files that cannot be selected. VIDEO_TS.BUP, VIDEO_TS.IFO, VIDEO_TS.VOB,VTS_01_0.BUP, VTS_01_0.IFO, VTS_01_1.VOB, VTS_01_2.VB, VTS_01_3.VOB. All of which cannot be opened or selected.
Opening it in Idvd and folllowing your suggestion works and I get a format code of NTSC. Is that the same? Thank you for your time and response.
CaCanuck

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the ph

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the phone using iTunes on my laptop and checked all the volumes are turned up and the button at the left hand Side of the phone is in the correct position.

Try inserting and re-inserting your headphones 7 or 8 times. Also try cleaning out the headphone jack in case of debris that might be interfering with the connection/disconnection.

Hi, I have downloaded some avi files and mov files. i am not getting audio while playing the movie. i tried to play with iTunes, QT, DivX player. but I am getting audio in mp4 files. can u help me to fix this

Hi, I have downloaded some avi files and mov files. i am not getting audio while playing the movie. i tried to play with iTunes, QT, DivX player. but I am getting audio in mp4 files. can u help me to fix this

First, back up all data and then uninstall "DivX" according to the developer's instructions.
Then try this:
VideoLAN - Download official VLC media player for Mac OS X

When I import audio and move it into my timeline the project will no longer play?

When I import audio and move it into my timeline the project will no longer play?

The audio is a .wav file created in Audacity.
The OS is Windows XP
The verison is CS4
I have included images of the Sequence settings and the playback settings because I was not sure what information you would need.
I am not sure what you mean by waiting for the Audio to conform but I know I have imported the audio and gone back the next day and tried to place it in the timeline and it still did not work.

Problems viewing home movies on Apple TV

I would like to watch home movies on Apple TV but while my photographs show fine all the movies I have in iPhoto don't show at all. Is there a setting I need to change to make this possible? Thanks, Phil

I realize this is a late response, but it might help.
Try opening the movie file with iTunes. Right click on the video file, and select Open With > iTunes. If iTunes opens it and plays it, then it is ready to go for AppleTV. If it doesn't, then it is not in a format that iTunes or AppleTV support. This can be a huge time saver if you have a lot of clips.
If you have iTunes copy media to the library, then you are going to eat up a sizeable chunk of disk real estate -- as it sounds like you have a lot of movies. You can turn that option off and on in iTunes preferences. Unless you wanted it copied, I would turn that option off before importing a lot of video.
As someone else mentioned, you can use some free utilities to convert the files en masse. After they are converted, you do the same thing. Open With > iTunes. No need to call up iMovie. Quicktime Player has built-in preset for AppleTV in the Export option. There are automation scripts available to do this if you don't want to use Handbrake or other utility.
In my humble opinion, the AppleTV did not have sharing home movies in mind. At least not movies captured on non-apple devices. WDTV can play m2ts and other file formats with no conversion. I have several TB of home movies, so that was my only viable option. Besides, I don't think there is a way to play 1080p home movies through AppleTV. Nor will it play the 5.1 track from home movies, as that gets converted to stereo in the process.
Hope this helps.

Making home movie and want to use my itunes music

I making a home movie and i tryed to use some of my music that I downloaded off itunes and the windows movie maker program wont let me do it, it logs me off right away. Is this possible to do?

Refer to this article:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

Some home movies buffer too long

I just created 2 movies in 720p and added to iTunes library. One plays fine, but the other starts, but waits forever at teh initial scene. It shows the first image, but freezes with the waiting symbol while it appears to be buffering (Blue thermbar slowly extends in silver).
I had this issue with 1080 movies, but realized it's probably converting to 720 before it can start play.
But why would it do this when the movie is already in 720 ?
I created the movies from 1080 source footage with iMovie '11. First movie was created with the Export command and the second one with the Share to iTunes command. Both appear to create the exact same output - .MOV file with H.264/AAC video/audio encoding, 10K bitstream, and 1280x720 resolution.

The videos with the problem are generally the much larger ones - about 30 minutes in length. I realized later there is a Streaming Fast-start setting in Quicktime Conversion export, but no such setting for any other export method.

AppleTV will no longer play movies

I have been using AppleTV for years now and have loved it...till now!
I've purchased lots (over 200) of movies through iTunes and watch them on my AppleTV. The movies are streaming from the iTunes service (via Internet), NOT from a computer running iTunes.
Recently, I cannot watch any of my movies. AppleTV says "Movie will be available in X.xx hours". It ranges everywhere from 4 hours to over 22 hours. Once it was less than an hour, so I let it sit. It never changed and never played the movie.
I bought a brand new AppleTV and made sure the software was the latest...no difference.
I tried using my iPad Air to play the movie...no difference.
I tried streaming NetFlix (on the AppleTV) and it worked fine. So the problem is NOT my network.
I tried power cycling the AppleTV...no difference.
I unplugged the power cord from the AppleTV to hard cycle it...no difference.
I actually have 4 AppleTV's and they ALL have the same problem. It is EXTREMELY unlikely that all 4 would fail the same way at the same time. As a side note...I am NOT trying to watch (stream) movies from them at the same time.
I have two separate physical locations with two separate internet connections. The problem is exhibited on both networks. Which is further evidence that it is not my network.
Occationally, I CAN watch movies on my AppleTV, but only about 10% of the time.
I have Comcast as my internet provider. Other services seem to work just fine (netflix, online gaming, etc.) so I don't think I am having service provider problems,
I think that either Apple's streaming service is maxed out or Apple and Comcast are fighting (negotiating) over internet bandwidth.
Is anyone else having problems?

Netflix adapts to the connection. iTunes content is fixed, and will need to load a portion before playback begins.
It is best to troubleshoot the network to truly rule things out.
What is your current connection, via speedtest.net
Make sure DNS is set to automatic (settings - general - network)
If on wifi try Ethernet
Make sure router is up to date, reboot along with ATV
There may also be ISP throttling

Here is a crazy problem. My home movie will no longer play in iTunes.

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