Here is a tough one for Windows/Mac gurus out there

Have two active directory users that are on two Macintosh computers.
user #1 is on Windows Exchange 2003 MailServer1 and user #2 is on Windows Exchange MailServer2
Both MailServers have the Microsoft Exchange IMAP4 service turned on.
User #1 has no problem connecting to mailserver1 with any Macintosh Mail client
User #2 continually receives login failure errors...Event ID 1051 IMAP4SVC in event viewer with using EXCHANGE or IMAP option.
If User#2 configures their mail client with user# 1nformation, she is successful connecting to mail
If user#1 configures their mail cleint with user#2 settings, she is not successful.
The problem is mailserver2 something is not configured as it is on mailserver1
Any administrators that have had this problem, looking for a checklist to resolve issue...
thanks

Resolved the problem!
What the problem is in Active Directory if the user ID is not the same as the Exchange Alias then the problem occurs...
For example:
In Account tab in Active directory user ID is kf304
but in Exchange General tab you have kfrank in the alias field.
You will not be able to connect to Exchange server with IMAP service (this is for any computer regardless of OS using the IMAP4 service)
Once you change the alias to match the user ID in this case change kfrank to kf304, you are able to connect to the Exchange mail server!

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Stephen Tsun wrote:
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