HERE maps latest update

Of late HERE maps have lauched a newer version of this app for Nokia X series phones but I can't update HERE maps OTA on my Nokia X running software version 1.2.4.1. What to do? Help me and tell me how many of you are having the same problem and what are you doing or planning to do? Thanks in advance.
Sent from my Nokia Lumia 530...

Hi viewfelt, could you please send me those downloaded/updated .rar files or normal files of HERE maps saved on your phone to my email address or post that over here??? I shall be ever grateful to you if you please do that for me because I was just unable to update Nokia HERE maps in all possible ways...Thanks in advance...
Sent from my Nokia Lumia 530...

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After black update I can't open here map on Lumia ...

Please help me solve this problem I travel a lot in middle east and here maps and here drive was best solution for traveling there. Now after black update on my Lumia 820 I can't even open them I don't want to reset my phone because I have a lot of locations saved in maps. I don't know if Nokia is looking into it or not.
Need help

Some services (including HERE maps) are location based and it may not be supported in your region (Feature and service availability)
Also, you may wish to take a look at a similar topic HERE

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HERE maps not working after update

I have a Lumia 822, and after installing the updates yesterday, HERE maps (formerly Nokia Maps) crashes immediately after finding my location. I literally can't do anything with the app.
This doesn't seem to be an isolated problem (Several users at WPCentral commented on it), but I haven't seen anything in the Nokia Support discussions yet, so figured I'd open up the floor.
Anyone else experiencing issues?

Do you have any suspicions as to what may have started it working again? Did you restart or reboot the phone or anyting like that?

Cannot login into Here Maps on my Surface 2, but c...

OK,
here's the thing.
With the latest updates for the HERE apps, I created a HERE account. This went without problems, and on my phone all HERE/travel related apps can login and work without a problem.
I can sync and such, no issues there. Never used the Nokia account for that anyway, so no losses here ;-)
I reinstalled HERE Maps (problem with updating maps gave me a blanc screen after restarting the app) on my Surface 2, and added the maps I want again.
The app itself works, but I cannot login from within the HERE Maps app on my Surface 2. Eveytime I get the 'cannot login...' error.
The login/passwork combo does work, as I can see on my WP8.1 Lumia phone. So I'm a bit baffled why it doesn't work on my tablet. And no.... logging in with a Facebook account doesn't fly. The MS account might, but that isn't an option here.
thanks for any thoughts,
rob

@Sam7606
Welcome to the forum!
Doesn't necessarily mean problems, have you tried exiting clear browser cache and try again?
Sometimes hitting icon where marked in screenshot helps:
Happy to have helped forum with a Support Ratio = 42.5

Top Questions for HERE Maps & Drive & Transit

This thread is to share some of the common issues that are being raised in relation to the HERE Maps, HERE Drive and HERE Transit releases.
Currently split in to the following sections:
HERE Maps for Windows Phone
HERE Drive for Windows Phone
HERE Transit for Windows Phone
Nokia Maps & Drive for Symbian
HERE Maps for Windows Phone
Can I sync my Maps favourites from my Symbian phone to my Windows Phone?
Yes. Just sync the favourites on your Symbian phone with here.com. See the user guide of your Symbian phone for info on how to do this.
Your favourites in here.com are automatically synced with your Windows Phone, if you're signed in to your Nokia account with your phone.
Does HERE Maps work offline?
Yes, on Windows Phone 8 devices HERE Maps can be used also in offline mode.
With Nokia Maps on the Windows Phone 7 devices you need an online connection. In these devices the map data is streamed on as needed basis and it is not cached.
Can I start Drive navigation from HERE Maps in my Nokia Lumia phone?
Yes, on Windows Phone 8 devices you can start drive navigation from HERE Maps.
On Windows Phone 7 devices you need to go to the Nokia Drive application to start the navigation.
Why can't HERE Maps find my location?
Check that you've allowed HERE Maps and your phone to find your location.
In HERE Maps
Go to Settings in the HERE Maps app and turn on Use your location
In your phone settings
In your phone's main menu, tap Settings > location > on.
Things that can affect your GPS signal may include: being indoors, tall buildings, poor weather and some car windscreens. You'll also get a better fix on your location if you've got a data connection.
HERE Drive for Windows Phone
Can I use HERE Drive without a data connection?
Yes. To use HERE Drive offline, tap Settings and choose Connection. You can then toggle between offline and online.
Search results might be limited in offline mode. To be able to navigate offline, you need to download a map to your phone.
What is the difference between HERE Maps and HERE Drive?
HERE Drive is an application for voice-guided turn-by-turn driving navigation. HERE Maps is a map application which shows your current position and interesting places around you. You can also plan routes in HERE Maps but the app will launch HERE Drive for turn-by-turn navigation
What's the difference between HERE Drive and HERE Drive+?
HERE Drive offers turn-by-turn navigation in a single country or area, depending on the country of your SIM. Worldwide navigation is possible by purchasing an upgrade.
HERE Drive+ is a premium app that comes with worldwide turn-by-turn navigation from the start. You can use it with or without a SIM.
Users of HERE Drive can buy an upgrade to HERE Drive+ through the Windows Phone Store.
HERE Transit for Windows Phone
How do I install the HERE Transit application in my Windows Phone?
Download and install HERE Transit from Microsoft Store. Start Store in your phone and search for HERE Transit or browse in Nokia collection.
In Windows Phone 7 devices the corresponding app is Nokia Transport and it can be installed from Marketplace.
Why can't HERE Transit find my route?
If you're having trouble getting a route:
Make sure the date, time and time zone on your phone are set properly.
Check that you've got a data connection.
A point in your route might be in a region where no transport info is available.
The route is too long. HERE Transit is designed for use with local city public transport, not national or international transport.
Can I save routes in HERE Transit?
You can pin a journey from your current location as a tile to your Windows Phone start screen.
Select the options icon at the bottom of the screen, and then the pin icon.
Nokia Maps & Drive for Symbian
How do I install Maps 3.09 in my phone?
Maps 3.09 is available for compatible devices as part of the Nokia Maps Suite 2.0 bundle. Installing Nokia Maps Suite 2.0 will install the following applications in your phone:
Nokia Maps 3.09
Drive
Places widget
Public Transport v2
Weather (not available in China)
Guides
Check in (only available in China)
Map Loader
You can install Nokia Maps Suite on your phone through one of the channels below:
SW Update menu on your phone
Nokia Suite (select Software updates > Applications available)
Nokia Store (search for Nokia Maps Suite 2.0)
When installing via SW Update menu or from Nokia Store, it is recommended to use a Wi-Fi connection or a cellular connection with data plan because a large amount of data will be transferred during the installation. Note that the installation may take a while to complete.
After the installation you can launch the applications from the phone menu. You can add the application widgets also on the home screen (Map Apps, Places nearby).
Can Nokia Maps be used in offline mode to avoid data costs?
Maps can be used offline to avoid data charges, however the following will not be available in Offline Mode:
View Satellite maps
View Terrain maps
Search the latest address/POI database
Real-time Traffic and Safety updates
Share your status, photos and location to your Facebook profile (Maps 3.03 and later)
Get Weather forecasts
See local event info from WCities (Maps 3.03 and later)
Access Lonely Planet city guides (Maps 3.03 and later)
Access the Michelin restaurant guide (Maps 3.03 and later)
Synchronize your locations with Nokia Maps on the internet
You can switch between Online and Offline mode by going to the Maps Settings and
Select Internet or General
Select Connection or Go Online at Start-up
Please Note: Switching between Online and Offline mode in Maps will not prevent data charges through the user of Positioning settings such as AGPS and WiFi/Network positioning. These will need to be turned off in the Positioning Settings on your phone. Please see your phone manual for more information.
How do I know if there is an update available for the map data in Nokia Maps 3.x?
You can check if your device has the latest compatible Map data simply by connecting your device to a PC running Nokia Suite and selecting View > Go To > Maps.
If you are using Mac, download Map Loader for Mac and then check if there's an available update for Map data (applies only for Maps 3.04 and older, version 3.06 and later not supporting Map Loader for Mac).
With Maps 3.06 and later you can check the availability of map data updates and do the update over Wi-Fi (WLAN) connection by selecting:
Maps 3.06: Update > Check for updates.
Maps 3.08 and later: Map Loader > Check for updates.
How can I start Drive navigation in Maps 3.08 (and later)?
There is an icon for the Drive application available on your phone's home screen.
You can also start drive navigation from Maps:
1. Search for the destination.
2. Select the place on the map and its information area at the top of the screen.
3. Select Navigate, and Drive here.
==========================================
Edit history
27.1.2010: N97 support added after instructions from cbidlake.
5.2.2010: FAQ about fixing crash issues added after instructions from cbidlake.
15.4.2010: added E66, E71, N86.
4.5.2010: added 6720.
7.1.2011: Major revision undertaken by MichaelS to incorporate data on Ovi Maps 3.04 and 3.06
26.6.2012 Updated latest Maps, Drive and Transport status (pj98)
24.9.2013:: HERE updates (pj98)
Although i work for Nokia, my opinions are my own!
Got a Maps query? Check our Maps FAQ's

Sorry, I'd like to unresolve this. The workaround mentioned is not a solution.
I travel to loads of places by motorcycle, and going off the beaten track is wonderful. Since I upgraded My E6-00 and C7-00 to a Lumia 920, I'm back to allowing the SatNav (phone) to decide where I go. Boring dual carriageways and bypasses are now my natural habitat - bah humbug. Afterall, the phone is in my pocket (safe from weather), headphones in my helmet - I can't constantly look at a map. Having multiple 'favourites' and planning from one to the next isn't workable. Fair enough the Lumia 920 is usable with gloves on (major plus for a biker, come on you marketing people!) but I don't fancy re-routing all the time by the side of a road.
I'm also planning a charity cycle ride over 100s of miles this Summer, and while that can be done in BikeRouteToaster, Google Maps etc, there is no import function into 'HERE' that I can see. It's impossible to plan a route on the device itself. Yes it can route walker (I can't seem to get turn by turn working for that, but nevermind), public transport and car, I have an option to avoid motorways etc, but cycle route planning needs consideration for height metres, unpaved/paved roads (Google StreetView etc used a lot to find a Sustrans route is actually unfit for road bikes) etc. So.. Importing a route planned elsewhere (gpx, kml or something) would be a real alternative, or a workaround. Asking the device to do its own planning from one point to another really isn't workable.
Please make the Nokia's USP an actual USP again?

Here maps unable to login

Hi, I just bought Lumia 925. Installed my country map with latest version Here maps. I've problem to login to Nokia account, either login by mobile network or WiFi it said network problem. I tried so many time, it same result. For your info I've success to add Nokia account thru account setting, Please help.

I will make it a little easier for whatever support does exist out there..
I can download other maps fine (tried sweden and belgium).
However I cannot download portugal map, or update any of the downloaded maps I already have.
I tried restarting the phone
I reinstalled the Here maps app
I am 100% sure I have internet connection via WiFi(100mbit fiber). Obviously since I could download other maps.
However just a few minutes ago I was able to update maps and download my portugal maps. I want to mention that I downloaded two other maps while trying and portugal map never worked until just a few minutes ago, neither did updating current maps.

Very disappointed with latest update.

Ever since latest update ipod crashes whenever I try to use major apps. I am using an Ipod touch 4g and am planning on purchasing the newer 5g. But, if I can expect the same problems I won't bother. PROBLEMS: Crashing of Itunes, App store, Maps, Youtube, and ABC player! I unerstand that there is likely nothing I can do. However Apple needs to know there are many unsatisfied users of 4g ipods and older.

Hello Moiz,
We're just other users here trying to help, you can call Apple to try to get it fixed, but might try this...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

Lumia 920 on Black Amber - HERE Maps stops working

Hi,
After being trilled about updating and closing my applications using the X button on multi-tasking (finally!), I went into my Here Maps, or rather, I tried to open Here Maps, and it closed (probably an exception occurs and closes the app, just like when you develop WP apps).
So i've been searching the web.
Solutions that i've seen
1- Reset Phone (Done)
2- Soft Reset (Done)
3- Uninstall, Reinstall (Done)
4- Open while in Airplane/Removing SIM => still closes and crash
5- Uninstall Maps in Settings > Applications > Maps, I don't have Maps option (Even when I install/uninstall HERE Maps and/or HERE Drive+ and/or HERE Transit)
6- No updates available
7- Updated to latest version (I'm on black amber).
So after all that, i've been for 2 hours not able to solve my issue, which is (to recap):
Can't open HERE Maps on Lumia 920 (Black Amber), instantly crashes. I can still use Transit for getting my subway + bus infos, but can't use HERE Drive+ and Maps.
If there's anything more you need, please ask.
Thanks
Solved!
Go to Solution.

Dear Nokia support
All of my application which were integrated with maps are not working properly.
Unfortunatelly, there are no updates from Nokia on this issue.
Listed features are not working http://www.nokia.com/gb-en/phones/phone/lumia920/specifications/
Navigation
GPS and navigation4
Navigation features and services: HERE Drive+, HERE City Lens, HERE Maps, HERE Transit
Navigation features: Pin places to Start screen, Public transportation routing guidance, Reveal the surrounding places, Reviews, info and photos for places, Routing options, Save favourite destinations, Call, share and get directions to places, Free maps, Find upcoming departure times, See places through the camera viewfinder, Live traffic information, Automatic day/night view switching, Venue maps - shopping and transport centers, Offline maps, Online and offline favourites, Speed limit warnings, Free turn-by-turn walk navigation, Save and sync favs with HERE.com, Free global voice guided turn-by-turn drive navigation
Location technologies: A-GLONASS, A-GPS, Cellular and Wi-Fi network positioning, Magnetometer
Can you please advice me, how can I rollback to essential bing maps or any other maps?

How to plot route or change route on HERE Maps on ...

My Nokia Lumia came with HERE Maps. I have the latest update.
So I decided I'd get directions to some place and HERE maps gave me those directions. Not bad.
Upon closer inspection, I realize the route given is not quite the one I wish to navigate so try changing it a little but.....there's no way to change the route?
Am I too stupid to figure this out (I hope this is indeed the case) or do I have to switch back to Google maps?
Thanks for your time.

There is no option to change the route manually at the moment. However, you can influence the route by changing the Route Optimisation settings. To do this, after specifying your destination and just before you tap the Start button, you will see a row of icons above the Start button. Tap this to change the settings.
Here Drive+ is still beta so things will still change before the final release. In the mean time, you can always use Google if it suits you better.

Trouble with iPhoto after latest update for compatibility with RAW-files

Hi all, I'm having serious trouble with iPhoto since the latest update for compatibility with RAW-files for digital fotocamera's (version 2.4).
After connection with the camera iphoto starts up as usual and i can start importing my pictures. So far all goes well. After having imported my pictures (visual with thumbs and so one) and having created an event iPhoto isn't able to show any pictures. Stopping and restarting Iphoto gives a message that there are a number of photo's available that havent been imported yet (!!???). I can choose to import or ignore. Whatever i choose i'm not capable of visualising the photo's.
Anyone with a similar problem and the solution? Can i remove the update?
I've tried several camera's all with the same problem.
thx for any replies
niki001

Hi Terence, thanks for the reply (i'll wait with the downgrade for now ;-p).
I made a small step by step report of my findings:
1. Attach camera to imac
2. iPhoto starts up with previews of the pictures (so far so good)
3. Give event-name and start import ( so far so good)
4. 'Latest Import'-report all fine, previews ok, check with event : previews fine. All seems well
5. disconnect camera, stop iPhoto. As far as now all seems normal.
6. Restart iPhoto : Message 'iPhoto Library contains photo's which havent been imported. Import Y/N?'.!!!???
7. Option Y : IPhoto imports photo's imported in step 3 in a new event box (shown as a 'black box' on screen). Last made event (step 3) shows up as a black square in overview all events. Double click on event gives empty squares where previews should appear. Double click on photo preview gives large explanationmark on screen.
8. Drag event-box over screen shows thumbs within square, release event returns to 'black box'.
9. Shut down iPhoto.
10. Restart iPhoto jumps back to step 6 as long as i keep answering Y.(Each time creating a new extra 'black box event').
11. When i now look within iPhoto Library i can find a map Import in which i can find back the last imported photo's from step 3.
12. Dragging these pictures to my desktop (preview gives no problem at all) and from there back in to iPhoto simply recreats a new 'black box event'.
13. In step 6 option N gives a message 'creat iphoto Library recovered'. In iPhoto Library map Import has disapeared.
14.When looking into map 'iphoto Library recovered' i can find my originally iported photo's. However same problem as in step 12.
I used aperture (trial version) to see wether the problem could be photo-related, but here al goes well.
So, any idea's???
thx

Office 2013 latest update broke new profile creation on all network computers

Hi,
Reporting a bug here!
Setup details:
We're using samba 3 as our backend and all workstation are Windows 7 Pro x64.
Office 2013 Home and Business Retail (en-us) Click 2 Run version
Context:
Deployed to the whole network of one of our client using the Office Deployement Tool.
We update their base update (no updates) to the latest update 15.0.4569.1508
Everything was working alright after initial Office 2013 installation with no updates. After updating the all the PCs to the latest version as of 31/03/2014, the user profile creation broke for newly created user.
Symptoms and causes:
Trying to log on as a new user on the machine would give the following error on Logon before automatically loging off because it cannot copy the following file to the new user profile:
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_00.sqm
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_02.sqm
The Bici folder has Read and Execute permissions for everyone but the _XX.sqm files inside only have permissions (Full Control) for SYSTEM and Administrators and LOCAL SERVICE with the all permissions EXCEPT:
- FULL CONTROL
- TRAVERSE FOLDERS/EXECUTE FILES
- CHANGE PERMISSIONS
- TAKE OWNERSHIP
Solution:
I gave "everyone" Read and Execute permission on those files and the new user could log in and his profile got created alright.
The files with broken permissions time stamp shows they've been modified during the Office 2013 update and Bici seems to be a OneDrive related service. This bug should get fixed ASAP.
Event log error:
Windows cannot copy file \\?\D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm to location \\?\D:\Users\TEMP\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-User Profiles General" Guid="{DB00DFB6-29F9-4A9C-9B3B-1F4F9E7D9770}" />
<EventID>1509</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-04T07:15:51.922563800Z" />
<EventRecordID>9615</EventRecordID>
<Correlation />
<Execution ProcessID="940" ThreadID="1764" />
<Channel>Application</Channel>
<Computer>F00241D1DAAAD</Computer>
<Security UserID="S-1-5-21-1582357797-4105456612-768596941-1206" />
</System>
- <EventData Name="EVENT_COPYERROR">
<Data Name="Source">\\?\D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm</Data>
<Data Name="Target">\\?\D:\Users\TEMP\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm</Data>
<Data Name="Error">Access is denied.</Data>
</EventData>
</Event>

Hi dude,
I appreciate that your sharing your experience and solution here. And, I would report it through our internal channel. Thanks again.
Tony Chen
TechNet Community Support

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
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Alpha Channel in .psd or png not printing correctly after latest update.

Hi all,
Just noticed this yesterday. I've been searching for an answer but to no avail. Let me first say that everything works as expected in CS4. But CS5 fails to print correctly. It looks fine on screen and in print previews. I've tried trashing the preferences etc. I'm running Master suite on Vista 64 bit with dual quad processors and 25 gigs of memory. An HP Z800.
To replicate the problem simply open Photoshop and create a document any size, here we'll do 5 x 7 and set to transparent. Draw on the layer. I used a hard edged brush and made three circles. Saved as a .psd. Open Illustrator make a new document
6 x 8. Rectangle tool draw to fit doc. Fill with default gradient. Now place the photoshop file created earlier. Looks fine on screen but when I print either to our plotters or to our laser printer the problem appears. It happens with many different files. Attached is a scan of one of the prints. You can see where the boarders of the 5 x 7 image are when all you should see is the 3 circles. The alpha is not being read by illustrator correctly when printing. All 3 of our machines running CS5 are exhibiting this behavior. Is anybody else getting this? It's a pretty big show stopper.
Thanks.

Thanks. I saw those threads but this is not that issue. I really think that this is a bug in the latest update for illustrator.

HERE maps latest update

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