Here tonightI try to get my PS CC and LR started. It tells me that my trial period has expired and that I have to buy the programs ! The problem is, that I have already bought the programs ! Then they tell me that I have got an e-mail that I have to "star

Here tonight I tried to get my PS CC and LR started. The programs then told me, that my trial period had expired and that I have to buy the programs ! The problem is that I have already bought the programs !!!!!!

Pikrøv please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing your membership from being validated.

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    Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..

    I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
    Check the Adobe ID you use in Acrobat.
    Check this Adobe ID on Adobe's to make sure that it has an active subscription.

  • I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    Hello Ibonedm,
    Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
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    2. Click the gear icon in the upper-right corner and select Preferences.
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    Sol 2. Check your Hosts file.
    Windows
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    5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    6. Save and close the file and move it back to Etc folder.
    Mac OS
    1. Log in as an administrator to edit the hosts file in Mac OS.
    2. In a Finder window, choose Go > Go To Folder.
    3. Type /etc.
    4. Select the hosts file and move it on Desktop  open it.
    5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    7. Move Hosts file back to etc folder
    8. Save and close the file.
    Then try launching Photoshop CC 2014 or Illustrator CC 2014
    If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
    Please respond , if any issue.
    All the best
    Loveneesh.

  • Hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

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    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

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    It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • I bought Pages on Appstore, but when I quit the soft Pages, I get a window saying my test period has expired, and propose to buy it. I tried to install again in appstore, but same result - thanks

    I bought Pages on Appstore, but when I quit the soft Pages, I get a window saying my test period has expired, and propose to buy it. I tried to install again in appstore, but same result - thanks

    It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • Purchased Creativesuite Premium (CreativeSuite 1.1) over 10 years ago and I have sinced changed my computer. Even though I have transfered all my programs and my files photoshop is now telling me my trial period has ended and I need to register or activat

    Purchased Creativesuite Premium (CreativeSuite 1.1) over 10 years ago and I have sinced changed my computer. Even though I have transfered all my programs and my files photoshop is now telling me my trial period has ended and I need to register or activate my program but I cannot.

    https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
    Mylenium

  • Why do I get trial period has expired when the elements is new today?

    I purchased elements  12 today.
    When i try to run it the message "your trial period has expired" comes up.
    What can I do?
    ivan

    I removed the check from the box: trial installation.
    I uninstalled elements again and reinstalled
    still: trial period has expired
    This is five times I have uninstalled and reinstalled
    Two days down the tubes
    I will go back to Best Buy and see if they will refund my money
    Cheers
    Ivan
    Date: Thu, 1 May 2014 11:39:53 -0700
    From: [email protected]
    To: [email protected]
    Subject: why do I get trial period has expired when the elements is new today?
        Re: why do I get trial period has expired when the elements is new today?
        created by nealeh in Photoshop Elements - View the full discussion
    Did you try the suggestion at the link? Following its instructions resets the sign in process (it does NOT extend the trial) so that you can start the software, enter the serial number and sign in.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
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  • The trial period has expired!

    I'm running PSE 8.
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  • When i reinstall my software it says my trial period has expired.  my software is original and i have my serial number.

    when i reinstall my software it says my trial period has expired.  my software is original and i have my serial number.  it was working fine about a month ago and I connected with geeksquad tonight who uninstalled and reinstalled yet it is now coming up with upgrade check and asks me to select my software which is no listed in their list.

    Uninstall yourself and use Cleaner Tool before reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 

  • I purchased Illustrator on my iMac and downloaded it  and then I get the message that my trial version is expired and that I have to purchase Illustrator! But I just purchased it! So I deleted all the Adobe files from my computer and tried to download it

    1) I have deleted all my Adobe trial versions from my IMAC
    2) I purchased AI
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    Hi Jeff,
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  • CS3 says "trial period has ended" and demands license key - I own the product! but can't find the key

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  • CS6 which I own and have used for years won't open. Blocked because the system thinks I am a CC user and my trial period has expired

    I own the suit of Adobe Programs which I have been using for years.  They are paid for and registered and I have serial numbers. 
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    If you see a trial screen, click on "license this software". I forget if you have to sign in with your Adobe ID/password before or after, but it will give you a serial number option. That is you would see a button, "I have a serial number" or a screen where you input your serial number.
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  • Can't access my program. Get notice trial version has expired

    I purchased Adobe Photoshop Elements 12 for school. I recently installed it on my computer on 1/8/14 and registered it 1/13/14. I went to get it in yesterday and I received a notice that my trial version has expired and am unable to get in to photoshop completely. I have the product serial number or license and it is in my profile. I don't recall doing it but I might have downloaded a trial verious last year. If that is the case, I figure that might be causing me all the issues. My question is how do I remove that trial version and begin using my licensed version? Any help is greatly appreciated!!!! I have assignments due and it's hard to get them done when I can't even access my program.

    Glad you got it working. But I'm concerned by the 'couldn't get anywhere' statement when you tried to sign in with your Adobe ID. Take a look under your Help menu in the Editor and make sure you have a 'Sign Out' entry followed by your Adobe ID email address. If not then at some point soon you will get a warning that the software needs to be signed in to keep using it. If not a Sign Out, then there should be a Sign In - that you should choose and try again.
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    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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