HERE Transit Brisbane

Hi Nokia and HERE Transit.
The Nokia HERE Transit app seems to have a corrupted database for Brisbane, Australia since the weekend. Bus journeys no longer appear in search results. And train information is incorrect and not valid.
If your development team could give an ETA?
Thanks
Solved!
Go to Solution.

I asked Translink if there was anything wrong with their Brisbane bus time table data, they said no (hmmm) but that nokia transit is a 3rd party app so the problem is all at the app end.
The app knows where all the bus stops are but there is no supporting Bus time table information.
Please fix!!

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HERE Transit app for lumia 920

Hello, has anybody got the HERE Transit 3.5 app on their phone, I have been reading about it , and as I travel a lot, think this app would be terrific, but I cannot find it in my Nokia apps store, I live in Australia and maybe its not available here yet, has any one got any advise on this. Thank you.

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wp_ss_20130407_0001.jpg ‏60 KB

Please update HERE Transit timetables for Perth, A...

HI,
I hope someone in support will get this message. I heavily rely on HERE Transit here in Perth, because the oficial Transperth Website is terrible, there is no official Windows Phone App (only Iphone and Android) and Public Transport here is difficult to get your head around here, to put it mildly.
This January a lot of the bus timetables got changed and now the previously fantastic HERE app got a little bit useless, because it still uses old info.
Please Nokia people.... get the updated tables from transperth as soon as youn can, if you are not already working on it. Thx heaps !!

Hi anzbertl,
The HERE transit team are on the case! They should have the latest Perth bus timetable data fully integrated by the end of this week. Thanks for your feedback and our apologies for any inconvenience caused.
BR
Peter
ANZ Care

Here Transit has stopped working in Philadelphia, ...

With the latest update, Here Transit for Philadelphia, PA now gives gibberish for results when trying to get transit directions & schedules. For example, to go from my home north of central Philadelphia to midtown Philadelphia, it directed me to leave Philadelphia, cross the river to New Jersey, then back to the city - a route that required over 1.5 hours to travel a distance of less than 5 miles! I could walk to my destination in less time.
Nokia, please fix this mess!

Fixed.
Unfortunately it's not a nice solution.
While looking for a solution to not being able to install apps from windowsphone.com using push notifications, I found that I had two identical devices in my account. One device showed my current location in the Find My Phone section, the other just showed a map of the world. I deleted the MotW one but still couldn't carry out remote app installations. So I decided to delete the remaining one to reassociate my phone with my MS account. I then backed up the phone and carried out a full reset.
I allowed the phone to restore from my recent backup and once it had finished installing all the apps I tried a remote install...and it worked!
Then I tentatively tried Here Transit, popped in a local destination and yay! The bus route was calculated.
So, my solution to problems with Here Transit is a removal of the phone from its MS account and then a full reset.
Like I said, not a nice fix.
Good luck!

Here Transit buses are all wrong for the location ...

I'm using a Nokia Lumia 620
Here Transit app is showing all the wrong buses for locations.
When I search nearby it shows the name of the roads and a list of the correct buses but when you click on your destination to show departures it lists buses that are running miles away from your location.
see photos attached,
I have unistalled the app and re installed it but it still shows the wrong buses
Solved!
Go to Solution.
Attachments:
wp_ss_20130903_0002.png ‏226 KB
wp_ss_20130903_0001.png ‏59 KB

I have now received the Amber update and Here Transit app is working correctly now

Can't download Here Transit

Hello,
today i got my new asha 503. I'm living in Germany and want to install here transit but its not listed on the phones store and in the web store ther is no download button. On my Lumia its working fine and the asha is my backup.
Not even with a VPN Server its possible to download it because ther is no download button.
Is it possible that anyone send me the installer for here transit?
Thanks,
MrGriffel

What happens when you try to download apps ? If you are getting an error message then what does it say ? And what have you tried to see if it fixes your problem e.g. depending upon what the problem is, have you tried logging out and back into your account, closing the App Store app via your phone's taskbar, done a soft-reset of the phone ?

HERE Transit does not support Overground trains in...

Hi Support
HERE Transit in London supports buses and underground trains, but does not seem to have any concept of Overground trains (inner city trains). Until this has been fixed the usefulness of the app for me is greately reduced. I'd like to use the app but am forced to still use the online London Journey planner at http://journeyplanner.tfl.gov.uk
HERE Transit version: 4.0.2036.0
Phone: Lumia 925
Regards,
Kaarel

is null statement is post processed. This means in case of a select ALL records from the remote database are fetched into the Oracle database and the is null statement is then processed locally in the Oracle db.
So thze select will work as it is handled internally in the Oracle database. This also means as But "is null" isn't sent to the foreign MySQL db the update clause will fail with ORA-02070: database PLAZAHOST does not support IS NULL in this context
You need to recode the statement or use passthrough statements.

HERE Transit for PVTA

PVTA is a public transit system in Western Massachusetts. HERE Transit appears to have about half the routes. For destinations I know to be connected by one bus line, it suggests two buses going far out of the way. Elsewhere when two will do, it suggests four buses travelling all over the region to get there in a few hours. And the nearby transit function notices some buses but not others. What needing how this happens and whether coverage of PVTA could improve?

Something odd here .. It was (and still) not appearing under Nokia Collection for India. But I could download it thru' the QR Code and its working fine too ...
Othr thing is parts of Australia are shown under coverage.. Refer the attachment showing just one such ...
Attachments:
wp_ss_20130407_0001.jpg ‏60 KB

Top Questions for HERE Maps & Drive & Transit

This thread is to share some of the common issues that are being raised in relation to the HERE Maps, HERE Drive and HERE Transit releases.
Currently split in to the following sections:
HERE Maps for Windows Phone
HERE Drive for Windows Phone
HERE Transit for Windows Phone
Nokia Maps & Drive for Symbian
HERE Maps for Windows Phone
Can I sync my Maps favourites from my Symbian phone to my Windows Phone?
Yes. Just sync the favourites on your Symbian phone with here.com. See the user guide of your Symbian phone for info on how to do this.
Your favourites in here.com are automatically synced with your Windows Phone, if you're signed in to your Nokia account with your phone.
Does HERE Maps work offline?
Yes, on Windows Phone 8 devices HERE Maps can be used also in offline mode.
With Nokia Maps on the Windows Phone 7 devices you need an online connection. In these devices the map data is streamed on as needed basis and it is not cached.
Can I start Drive navigation from HERE Maps in my Nokia Lumia phone?
Yes, on Windows Phone 8 devices you can start drive navigation from HERE Maps.
On Windows Phone 7 devices you need to go to the Nokia Drive application to start the navigation.
Why can't HERE Maps find my location?
Check that you've allowed HERE Maps and your phone to find your location.
In HERE Maps
Go to Settings in the HERE Maps app and turn on Use your location
In your phone settings
In your phone's main menu, tap Settings > location > on.
Things that can affect your GPS signal may include: being indoors, tall buildings, poor weather and some car windscreens. You'll also get a better fix on your location if you've got a data connection.
HERE Drive for Windows Phone
Can I use HERE Drive without a data connection?
Yes. To use HERE Drive offline, tap Settings and choose Connection. You can then toggle between offline and online.
Search results might be limited in offline mode. To be able to navigate offline, you need to download a map to your phone.
What is the difference between HERE Maps and HERE Drive?
HERE Drive is an application for voice-guided turn-by-turn driving navigation. HERE Maps is a map application which shows your current position and interesting places around you. You can also plan routes in HERE Maps but the app will launch HERE Drive for turn-by-turn navigation
What's the difference between HERE Drive and HERE Drive+?
HERE Drive offers turn-by-turn navigation in a single country or area, depending on the country of your SIM. Worldwide navigation is possible by purchasing an upgrade.
HERE Drive+ is a premium app that comes with worldwide turn-by-turn navigation from the start. You can use it with or without a SIM.
Users of HERE Drive can buy an upgrade to HERE Drive+ through the Windows Phone Store.
HERE Transit for Windows Phone
How do I install the HERE Transit application in my Windows Phone?
Download and install HERE Transit from Microsoft Store. Start Store in your phone and search for HERE Transit or browse in Nokia collection.
In Windows Phone 7 devices the corresponding app is Nokia Transport and it can be installed from Marketplace.
Why can't HERE Transit find my route?
If you're having trouble getting a route:
Make sure the date, time and time zone on your phone are set properly.
Check that you've got a data connection.
A point in your route might be in a region where no transport info is available.
The route is too long. HERE Transit is designed for use with local city public transport, not national or international transport.
Can I save routes in HERE Transit?
You can pin a journey from your current location as a tile to your Windows Phone start screen.
Select the options icon at the bottom of the screen, and then the pin icon.
Nokia Maps & Drive for Symbian
How do I install Maps 3.09 in my phone?
Maps 3.09 is available for compatible devices as part of the Nokia Maps Suite 2.0 bundle. Installing Nokia Maps Suite 2.0 will install the following applications in your phone:
Nokia Maps 3.09
Drive
Places widget
Public Transport v2
Weather (not available in China)
Guides
Check in (only available in China)
Map Loader
You can install Nokia Maps Suite on your phone through one of the channels below:
SW Update menu on your phone
Nokia Suite (select Software updates > Applications available)
Nokia Store (search for Nokia Maps Suite 2.0)
When installing via SW Update menu or from Nokia Store, it is recommended to use a Wi-Fi connection or a cellular connection with data plan because a large amount of data will be transferred during the installation. Note that the installation may take a while to complete.
After the installation you can launch the applications from the phone menu. You can add the application widgets also on the home screen (Map Apps, Places nearby).
Can Nokia Maps be used in offline mode to avoid data costs?
Maps can be used offline to avoid data charges, however the following will not be available in Offline Mode:
View Satellite maps
View Terrain maps
Search the latest address/POI database
Real-time Traffic and Safety updates
Share your status, photos and location to your Facebook profile (Maps 3.03 and later)
Get Weather forecasts
See local event info from WCities (Maps 3.03 and later)
Access Lonely Planet city guides (Maps 3.03 and later)
Access the Michelin restaurant guide (Maps 3.03 and later)
Synchronize your locations with Nokia Maps on the internet
You can switch between Online and Offline mode by going to the Maps Settings and
Select Internet or General
Select Connection or Go Online at Start-up
Please Note: Switching between Online and Offline mode in Maps will not prevent data charges through the user of Positioning settings such as AGPS and WiFi/Network positioning. These will need to be turned off in the Positioning Settings on your phone. Please see your phone manual for more information.
How do I know if there is an update available for the map data in Nokia Maps 3.x?
You can check if your device has the latest compatible Map data simply by connecting your device to a PC running Nokia Suite and selecting View > Go To > Maps.
If you are using Mac, download Map Loader for Mac and then check if there's an available update for Map data (applies only for Maps 3.04 and older, version 3.06 and later not supporting Map Loader for Mac).
With Maps 3.06 and later you can check the availability of map data updates and do the update over Wi-Fi (WLAN) connection by selecting:
Maps 3.06: Update > Check for updates.
Maps 3.08 and later: Map Loader > Check for updates.
How can I start Drive navigation in Maps 3.08 (and later)?
There is an icon for the Drive application available on your phone's home screen.
You can also start drive navigation from Maps:
1. Search for the destination.
2. Select the place on the map and its information area at the top of the screen.
3. Select Navigate, and Drive here.
==========================================
Edit history
27.1.2010: N97 support added after instructions from cbidlake.
5.2.2010: FAQ about fixing crash issues added after instructions from cbidlake.
15.4.2010: added E66, E71, N86.
4.5.2010: added 6720.
7.1.2011: Major revision undertaken by MichaelS to incorporate data on Ovi Maps 3.04 and 3.06
26.6.2012 Updated latest Maps, Drive and Transport status (pj98)
24.9.2013:: HERE updates (pj98)
Although i work for Nokia, my opinions are my own!
Got a Maps query? Check our Maps FAQ's

Sorry, I'd like to unresolve this. The workaround mentioned is not a solution.
I travel to loads of places by motorcycle, and going off the beaten track is wonderful. Since I upgraded My E6-00 and C7-00 to a Lumia 920, I'm back to allowing the SatNav (phone) to decide where I go. Boring dual carriageways and bypasses are now my natural habitat - bah humbug. Afterall, the phone is in my pocket (safe from weather), headphones in my helmet - I can't constantly look at a map. Having multiple 'favourites' and planning from one to the next isn't workable. Fair enough the Lumia 920 is usable with gloves on (major plus for a biker, come on you marketing people!) but I don't fancy re-routing all the time by the side of a road.
I'm also planning a charity cycle ride over 100s of miles this Summer, and while that can be done in BikeRouteToaster, Google Maps etc, there is no import function into 'HERE' that I can see. It's impossible to plan a route on the device itself. Yes it can route walker (I can't seem to get turn by turn working for that, but nevermind), public transport and car, I have an option to avoid motorways etc, but cycle route planning needs consideration for height metres, unpaved/paved roads (Google StreetView etc used a lot to find a Sustrans route is actually unfit for road bikes) etc. So.. Importing a route planned elsewhere (gpx, kml or something) would be a real alternative, or a workaround. Asking the device to do its own planning from one point to another really isn't workable.
Please make the Nokia's USP an actual USP again?

What transit file format is required for HERE Tran...

I thought pretty much everyone used the General Transit Feed Specification (GTFS) which is an common format. My city uses that spec yet it isn't supported on HERE Transit.

Do you all not have like an inside sales force or someone that can contact public transit organizations to get their data. The reality is most public transit companies only know of Google Transit and GTFS. Therefore, the onus is upon HERE to make themselves available and to get transit orgs to sign up with you. There are several cities I visit or plan to visit and they all have their data in Google Transit. Most of them have their GTFS feed published at a web link that anyone, you or I, could download on a regular basis if we so choose. If you want to get their permission that is fine, but there should be no issue downloading a GTFS feed that anyone can currently access on the web.
I want to help make HERE Transit better, but that will never happen if the transit org has to do all of the leg work.

HUD display for Here Drive...

Garmin has announced a HUD for it's NAVGON applications:
https://buy.garmin.com/en-US/US/on-the-road/apps/head-up-display-hud-/prod134348.html?utm_source=gar...
It would be TREMENDOUS if we could do something like this with our Lumias.. Even if it were an 'alternate' (i.e. mirrored) display whereby if we mounted the phone on the dash, it would reflect onto the windsheild in readable format.
A BT-enabled projector would be even better....
/drt

Hi everyone!
We are aware of this concern and currently working on this. Here's the official statement regarding the availability of Here Drive, Here Drive + and Here Transit on the Store:
"We are updating HERE Drive, HERE Drive+ and HERE Transit with new features like traffic information, My Commute and a much more intuitive UI. In some cases, the update process failed and we are working on a solution right now. HERE Drive, HERE Drive+ and HERE Transit will be available again for download soon."
For official updates on this, you can check our website or follow @Nokiahelps and @heremaps on Twitter.

Lumia 920 on Black Amber - HERE Maps stops working

Hi,
After being trilled about updating and closing my applications using the X button on multi-tasking (finally!), I went into my Here Maps, or rather, I tried to open Here Maps, and it closed (probably an exception occurs and closes the app, just like when you develop WP apps).
So i've been searching the web.
Solutions that i've seen
1- Reset Phone (Done)
2- Soft Reset (Done)
3- Uninstall, Reinstall (Done)
4- Open while in Airplane/Removing SIM => still closes and crash
5- Uninstall Maps in Settings > Applications > Maps, I don't have Maps option (Even when I install/uninstall HERE Maps and/or HERE Drive+ and/or HERE Transit)
6- No updates available
7- Updated to latest version (I'm on black amber).
So after all that, i've been for 2 hours not able to solve my issue, which is (to recap):
Can't open HERE Maps on Lumia 920 (Black Amber), instantly crashes. I can still use Transit for getting my subway + bus infos, but can't use HERE Drive+ and Maps.
If there's anything more you need, please ask.
Thanks
Solved!
Go to Solution.

Dear Nokia support
All of my application which were integrated with maps are not working properly.
Unfortunatelly, there are no updates from Nokia on this issue.
Listed features are not working http://www.nokia.com/gb-en/phones/phone/lumia920/specifications/
Navigation
GPS and navigation4
Navigation features and services: HERE Drive+, HERE City Lens, HERE Maps, HERE Transit
Navigation features: Pin places to Start screen, Public transportation routing guidance, Reveal the surrounding places, Reviews, info and photos for places, Routing options, Save favourite destinations, Call, share and get directions to places, Free maps, Find upcoming departure times, See places through the camera viewfinder, Live traffic information, Automatic day/night view switching, Venue maps - shopping and transport centers, Offline maps, Online and offline favourites, Speed limit warnings, Free turn-by-turn walk navigation, Save and sync favs with HERE.com, Free global voice guided turn-by-turn drive navigation
Location technologies: A-GLONASS, A-GPS, Cellular and Wi-Fi network positioning, Magnetometer
Can you please advice me, how can I rollback to essential bing maps or any other maps?

Important notice for HERE products

When Microsoft bought the Devices and Services division from Nokia in the spring 2014, a Transition Service Agreement (TSA) was agreed where Microsoft committed to support the HERE owned products for 6 months from the closing of the deal, these 6 months are due on 26th October 2014 when the transition of the support from Microsoft to Nokia HERE will be completed. After this date the support for the HERE owned products will be provided by the Nokia HERE team.
Which products are supported by Nokia HERE?
HERE owns and supports the Windows Phone, Windows 8, Symbian, MeeGo and web based products. The following products will be supported by HERE:
HERE Drive for Windows Phone 8
HERE Maps for Windows Phone 8
HERE Transit for Windows Phone 8
HERE City Lens for Windows Phone 8
Nokia City Lens for Windows Phone 7
Nokia Drive for Windows Phone 7
Nokia Maps for Windows Phone 7
Nokia Transport for Windows Phone 7
HERE Maps for Windows 8
HERE Maps for Nokia X
HERE Maps for mobile web
Nokia Drive for Symbian
Nokia Maps for Symbian
Nokia Public Transport for Symbian
Nokia Car Mode for Symbian
Nokia Drive for Nokia N9
Nokia Maps for Nokia N9
Nokia Nearby
For help with the above products please contact directly the Nokia HERE team at here.com/help or use the Help support link inside the app.
poochini21
Community Manager

Deseo saber por que motivo con la nueva version de Skype se me reinicia la PC cuando intento hacer una video llamada o una llamada de solo audio? Con Facebook si puedo hacer videollamadas exitosas sin que se cuelgue o reinicie la PC. GRACIAS POR RESPONDER.
Translation from Spanish language courtesy of Google Translate:
I want to know that why the new version of Skype I reboot the PC when I try to make a video call or audio-only call? With Facebook if I can make successful video calls without crash or restart the PC. THANKS FOR ANSWERING.

Recommended: HERE Maps for Lumia

HERE Maps Key Features:
- Explore floor to floor at airports, stations, stadiums and other venues in 45 countries
- Discover the top 25 places around you including pictures and reviews
- Navigate offline in 94 countries with true offline maps
- Get turn-by-turn walk navigation
- Easily transition to HERE Drive or HERE Transit with just one tap
- Save and access favourite places on any HERE app and on here.com
- Access real-time traffic information for selected areas
- Pin places, categories and destinations to Start screen

Hi bluesmom,
Thank you for posting and welcome to the Nokia Support Discussions!
Just to verify, do you only get the issue when opening HERE Maps? How about with other navigation applications like HERE Drive? Try to reboot the phone. Don't forget to remove and reinsert the battery before restarting.
Although HERE Maps is preinstalled on the phone, you may also try to remove and redownload it from the Store. Just make sure that before removing HERE Maps, check if it's available in the Store under the Nokia Collection.
You may also check if there's an update for the app. Normally, applications update show up on the bottom part of the Store homepage. We recommend using Wi-Fi when downloading and installing updates.
If the issue continues, try the tricks shown in this link: http://support.microsoft.com/kb/2749480.
Hope this information helps. Just feel free to give feedback if this solved your concern.

Here Drive+ Beta & Here Maps do not activate on my...

Hi,
I have installed Here Drive + Beta and Here Maps on my Nokia 620, when I click on them to activate they just return to the app list. I have un-installed and re-installed several times over various days and it still does not load. Important to note, Here Transit and other navigation apps work but not Here Drive + Beta and Here Maps! It's very frustrating, can anyone suggest what's going on?
Thank you
Kram
Solved!
Go to Solution.

In the end I gave up and proceeded to do a hard re-set back to initial factory settings – low and behold it now works fine, although I haven’t fully tested it on the road.
For information - kramtheman

HERE Transit Brisbane

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