HERE WE GO AGAIN...HALF MY USUAL SPEED

After my last major problems with line speed back in December, the only way to maintain the same speed that I've had for 4 years was to buy a Netgear router and adjust the SNR to a sensible level to hold on to a 3776 connect and 3000 IP profile.
The line has been stable for nearly 5 months until Friday...now its gone slow.
With the DGTeam software SNR on default, I connect at 1984, thats an IP profile of 1500, HALF MY USUAL SPEED.
I've had to adjust the Netgear to 99% and still only connecting at 3040, IP 2500.
Rather than go through hours of wasted time on the phone to India again, please could one of the Mods take this up.....
Christine
Solved!
Go to Solution.

I too experience periods of low D/L speed, I like many others have lost faith with India if your problem does not coincide with their crib page they wash their hands with you and say the problem is your system.
I am pog sick, I was tolld before moving to BT I should get between 2.0 amd 2.5Mb/sec. Great I thought when I changed for about 10 days it was averaging around 2.25, then it dropped to about 1.3 to 1.4Mb/sec.
I have had a SamKnows router installed logging my speed since the 6th. May and the graph shows my speed has been flat at about 1.3Mb/sec until the 14th May when ot started to rise to 1.83. This has been the case until the 20th when it has dropped to 1.09 today.
A bt speed test on 18th May giving the following results;-
Speed achieve 1824Kb/sec
DSL connection rate 2784
IP profile 2000Kb/sec
Today the results are:-
Speed 1055
DSL rate 1344
IP profile 1750.
Why should these results change, my network has not changed?????
I too would like someone in BT who knows waht they are talking about to sort out this problem out and not give me a load of bovine you know what.
Not having any knowlege of other ISP providers it would be interesting if there are similar variations in D/L speed on those systems and similar complaints if they have a forum. The vast proportion of complaints on this forum are speed related.

Similar Messages

Here we go again! MEGA slow speeds during peak hou...

Hi folks,
I have noticed that during PEAK hours, my XBox Live sessions lag like a [insert expletive here]!
WHY, oh why do BT insist on throttling, nay, strangling their network to the point where it is totally unusable for anything more than basic browsing or sending/receiving emails?!?
I work reasonably long hours and only get two days off per week, so when I have free time, I'd like to game in a relatively lag-free environment, but right now, this isn't happening! Just tonight, in a game of MW2, I was experiencing such bad lag that shot registration was all but extinct!
I know that BT throttle P2P, but I don't use it and wonder why http and other protocols are being throttled as well!
A speedtest.net result:
And one from BT's own speedtester:
Come on, BT! This is NOT the service that I'm paying for and if it continues this way, I'm out of here when my contract ends!

Rottie wrote:
borley wrote:
Totaly agree with you mine has dropped more than 50% , you say your out of here soon as the contract ends i`m sure BT are breaking their contract so i`m sure you have rights to finish it early. BBC Watchdog here we come lol
Hi there,
Thanks for your reply.
As I understand it, BT are only in breach if the speed falls below the "acceptable speed" threshold in your profile, which in my case, is 12000kbps. Even then, I'm almost certain that BT would offer the *cough* "solution" of changing you from FTTC to ADSL.
Personally speaking, I think the issue lies with contention in the network, either locally or at a centralised point. Unfortunately, the only solution for this (other than throttling speeds to the point of being unusable) is to buy in more bandwidth from BT Wholesale, but that of course, would cut too deeply into BT's profits and in turn see us all paying more for next years' service.
What is the purpose in selling/supplying FTTC when the network infrastructure is clearly unable to meet demand? Using marketing ploys to create this artificial/false perception of what FTTC is, a "superfast fibre service" (partial fibre) then once bought by the consumer only to be told that there are restrictions to be applied is merely lying. Even though there is a FUP many of the constraints once the contract is agreed to, are hidden from the customer. Then again this is the case with most companies.

My daughter forgot her password and now her ipod touch is disabled. When I connect it to itunes it does not come up on the screen as a device. What can I do to get her itouch working again?

My daughter forget her password and now her ipod touch is disabled. Red message says to connect to itunes. When I do connect to itunes, the device is not recognized and then a message comes on the screen that says it is locked and to enter the password to access it. I cannot access the password and since itunes does not recognize the device, it does not come up on the list on the left, i cannot reset it. What do I need to do so she can use her ipod touch again? Thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I highlighted a pdf with my ipad mini and when I opened it again half of what I did is not showing anymore....ideas?

I highlighted a pdf with my ipad mini using acrobat and when I got home and opened it again half of what I did is not showing anymore is it lost?
How can I recover all this highlighted notes?

You are sure you used Acrobat, and not Adobe Reader?
[topic moved to Adobe Reader for iOS forum]

Linkification (any version) does not work with FF9.0.1. Here we go again! Same old problem. Why don't you guys develop a permanent fix??!!! Don

Here we go again. Same old problem with FF updates. FF9.x.x will not allow clickable internet links. They are dead when typed. ALL IE versions have clickable links BUILT IN! Why can't you do it??? Don't blame it on "third party add on incompatiblity." It's not their fault. It is YOUR fault for not including it. Do not blame users either.
xpi files are not compatible with FF9.x.x even when dragged on to it

'''''Linkification''''' was not developed by Mozilla.
*The third party developer appears to have abandoned the Add-on (no longer updates it).
*The last update available on the Mozilla Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/addon/linkification/ ) was made compatible only through Firefox 3.6.x
*The developer posted version 1.3.9 on his/her own site which was made compatible through Firefox 4
*'''''Read the comments section on the Add-ons page for suggestions.'''''
**I would NOT download from another site as you do not know what you might be getting.
**You can install the following and force compatibility in Add-ons > Extensions
***https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/?src=ss
**Under "Reviews", click "See all ###user reviews". The suggestion ''by marwn098 on November 11, 2011'' is the only one that I would recommend.
***Link to that suggestion --> https://addons.mozilla.org/en-US/firefox/addon/linkification/reviews/321220/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Here we go again- 3g AND Edge data problems - NYC area

Just great.... been having great 3G data speeds for the past several weeks (after the data outage) and since last night (10/12) I cannot get a page to load. Sometimes it doesn't load at all, other times it takes about 5 minutes. What the heck is going on? I am in Woodside, Queens. I tried restarting/Restoring/etc...all that usual good stuff. Also, Edge seems to be affected as well. Anyone else having the same problems?
By the way- Same problem on my wife's 3G phone.

Symptoms for a week and a half:
-Full 3g signal but zero data throughput. I'll try to visit a page and there's zero progress for a few minutes so I give up.
-Dropped calls, sometimes 5+ within a minute while you're helplessly trying to redial someone.
I've done multiple soft-reset efforts such as 3G off/on, airplane mode on/off, rebooting, etc. to no avail. Nothing seems to help so I'm convinced it's ATT and their network.
I live near Times Square and work in SoHo. 5 full bars of 3g everywhere I go and the sad thing is... I've resorted to using edge only since the 3G isn't functional.
So yea... right now I paid a pretty penny to upgrade my 1st gen iPhone to essentially have GPS, a flush headphone jack and slightly improved speakers.

Here we go again...cannot update 10.0.0.1 via GPO

Per usual, I'm trying to deploy some of the patches released via the Adobe Gods and once again, things aren't working.
I'm a bit behind in updates just becasue of these issues. Everytime I try and update, I run into brick walls and it's always such a hassle I avoid it as much as possible anymore.
My new struggle is updating our existing clients from 10.0.0.1 to 10.0.0.3. I've downloaded both incremental patches (AcrobatSecUpd1002.msp & AcrobatSecUpd1003.msp) but get errors right away. When I try to apply the patch to our existing install I get the error message:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
These are the commands I'm using:
"msiexe c /a AcroRead.msi /p AcrobatSecUpd1002.msp"
"msiexe c /a AdbeRdr1000_en_US.msi /p AcrobatSecUpd1002.msp"
I tried both AcroRead.msi & AdbeRdr1000_en_US.msi just in case something changed when I applied the AdbeRdrUpd1001_Tier1.msp update a while ago.
So again I'm flustered and confused and don't know where to go from here. I just wish this would be easier and not be such a headache every time I need to push updates down to the clients via GPO.
Would having a program like installshield or Wise or some other similar program help with stuff like this? If so then I'm going to definately start pushing my boss to approve the purchase of it!!!
Heeeeeeeeeeelp!!!

Ah, okay. We got an email here at work saying that 10.0.0.1 and 10.0.0.2 were vulnerable and to update to 10.0.03. So I went to the FTP site to see what was availiable and saw those updates. I didn't realize it was only for the other versions. My bad. Thanks for clerifying!
EDIT: Geez...I need to figure out what email is connected to what username and delete one of these things before I drive myself batty!
Message was edited by: ned4spd8874 (aka RevDrChris)

Here we go again. 601bt issues

gonna make a quick summery of the post that got deleted with the last forum
radio reception .- AM useless. FM lots of pops and noise
XM radio. - does not have audio 1/2 the time the car is started. must switch inputs
VERY POOR FEATURE SET. the module i bought supports it but the UI and features are TERRIBLE.
Ipod -- Lost ability to play ipod a month after. can scroll through songs and skip them but will not play. plus picking songs is almost impossible while driving. ipod stolen last week so i guess i don't need to concern myself with that for now
VOLUME -- this one is annoying the ****** out of me. at least half the time i start the car i cannot control the volume from the head unit. only works from the remote. after a while of driving it usually starts working from the head unit
here's a new one that just started. within the first 5 min of driving the car when if i hit a bump the radio restarts. never happens after the first 5 minutes of driving. wiring seems to be fine
Mirror link is a huge dissapointment. not really sony's fault but it seems like its dead in the water
is anyone else having any of the problems i am having?
overall the UI seems poorly thought out. too hard to pick a source. too many distractions from the road while trying to change things. i love the sound and the BT seems to work well but i cannot see myself buying another sony after this.
Solved!
Go to Solution.

Hello
The issues listed seem to be related to the wiring of the car stereo. Please get the wiring checked by a professional installer.
Following is the installation manual:
http://www.docs.sony.com/release/XAV601BT_install_EN_FR_ES.pdf
Regards,
Colby

Broadband speed half of estimated speed

Hi,
Moved into a property 6 months ago and signed up to BT's Phone, Broadband and Vision services. The rated speedrange at the premises is 3 - 8Mb, with an estimated speed of 5.5. Since the line was installed I have never achieved a speed over 3mb and is usually in the region of 2.5Mb. Now whilst this is ok based on the range quoted, it does not sit well with a BT Vision service as when an on demand service is being used web use is severely limited.
Before I complain to BT that the service is not fit for purpose, I would like to confirm if my line can actually achieve anything better to avoid the BT Vision QoS hogging the bandwidth.
I have spoken to BT first line support 3 times now and they have escalated the issue to Wholesale Services/Local exchange, which has not had any affect.
The premises has been fully rewired by a previous owner who has installed a phone socket in every room. They have removed the BT Master socket, but every socket appears to be a LJU2 socket.
The wiring appears to be ok
I have performed a speed test directly to the socket closest the line entry point and this does not have a material impact. however, as this is not a BT socket, I have not been able to test it free of the other extensions as I do not want to disturb the terminal pins.
I have tested with several different filters
I have tested with separate wireless routers, an older D-Link and current Netgear NDNG3300
Lastly, Broadband is terminated when a phone call is received or a call is made.
Given the last point, there may well be an issue internally, but before I purchased a punch down tool to test the master independently I wanted to see if there was any reason for the poor performance of the line.
Any help would be appreciated.
Solved!
Go to Solution.

Hi Welcome to the forums
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html
also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html
Can you also post the full results fromBT Speedtest speedtester.bt.com
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HERE WE GO AGAIN - BROADBAND IN SHETLAND AT A CRAW...

One wonders how many blasted times this has to happen before something gets done to rectify our appalling broadband service in Shetland once and for all?
Heres my latest BT speedtest result
FAQ
This Test comprises of Best Effort Test: -provides background information.
Download Speed
130 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 130 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2368 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
As you can see its a desultory 130kbps
Heres my router stats:
ADSL line status
Connection information
Line state
Connected
Connection time
10 days, 9:39:21
Downstream
2,368 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
9.6 dB / 17.0 dB
Line attenuation (Down/Up)
57.0 dB / 29.0 dB
Output power (Down/Up)
18.0 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
10102968 / 38
CRC Errors (Down/Up)
5399 / N/A
HEC Errors (Down/Up)
N/A / 25
Error Seconds (Local)
2836

Further BT speedtest result:
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
651 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 651 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2368 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps

Once again, service drops out, speed slows and I have to reset the modem lots

Here are the links to the last posts/problems:
{edited for privacy}
4/29 reset router 5 times had to go into the verizon management console (VMC) twice to enable router for WiFi
4/30 reset router once
5/2 reset router once
5/3 connection speed dropped to 2.9 reset router 6 times
5/4 connection speed dropped to 2.5 reset router twice
5/6 reset router once
5/8 reset router once
5/9 connection speed dropped to 1.9 reset router 3 times had to go into VMC to enable router for WiFi
5/10 connection speed down to 1.5 reset router four times
5/11 --today--connection speed down to 1.5 reset router 4 times--it is only 9:30 AM--four times since 7 AM? sketchy service indeed
my original post was here
forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/What-s-up-quot-line-problems-quot-with-regards-to-high-speed/m-p/692388/highlight/true#M24452
I note with irony how you will see that someone tried to contact me...but that isn't the case. I contacted them. By phone because that was what the "Chat" customer service person told me to do. This is classic case of one hand doesn't know what the other is doing. When I do get a live person on the phone ....Basically....verizon says there is a "line problem" and I wait for three days and the speed gets better for about a week, and then the speed drops off.
They can't deliver what I am paying for. I don't have a phone, I pay for high speed internet because FIOS is unavailable. Currently as I type this....speed test says I am .9/.27...the modem tells me 1.5/.4 but it drops as well. What is the issue, Verizon?
In addition someone on Verizon's end says...someone will call you in a few hours...which never happens. Never. More like in a day or two. If that.
Buyers beware....beware,,,

Hi whit616,
We have reopened your private support case. Please access your case thread by following the instructions we have posted in your original public thread, HERE.
Please note that you need to access the private thread and respond to the agents' requests. The agents cannot begin to assist with your issue until they hear from you.

Here we go again - all pear-shaped and customer on the warpath...

This customer of mine seems destined to suffer one disaster after another. This time, they ran out of space on the boot drive sometime last Friday night - this time for fairly reasonable reasons (although named.log was about 15Gb in size for some reason). Mail had fallen over due to lack of space. I got in and found some space (55Gb no less), rebooted the server and expected all to be well. However, mail services will not work now.
The first thing I noticed was this:
relay=none, delay=28030, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]: Connection refused)
I thrashed about a bit in my usual cack-handed way and eventually ran mailbfr -o to see if there was an ownership problem involved.
The next thing I noticed was that after two or three attempted receipts of incoming mail, this happens:
postfix/master[649]: terminating on signal 15
The system log shows:
deliver[666]: connect(/var/imap/socket/lmtp) failed: No such file or directory
Now, the thing that's pressing on my mind is that the configuration worked nicely until the server ran out of space. Some config file somewhere must be corrupt but I'm unable to see it. I've stared at main.cf and master.cf until my eyes hurt and nothing seems wrong. There's no 'lmtp' in the socket directory but I can't see how to put one there - that's postfix's job, isn't it?
Naturally any attempt to connect from a mail client while the system is up is refused (squirrelmail reports an error 61 - Mail just says the connection is refused).
There have been no entries to the server admin mailaccess log or imap log since before the space ran out.
More in hope than expectation, I also ran mailbfr -f but I don't really think the problem lies with the database. Postfix has its knickers in a twist and I can't get a handle on what's gone wrong.
By the way - it's an Xserve which was running 10.4.9 at the time but the customer updated it to 10.4.10 this morning thinking this might help. All other services, e.g. DHCP, NAT, firewall, afp, print, web, windows, are working fine.
Tell me what to look for someone?
Justin

Thanks for responding. It's really reassuring to know you're out there. Quick look at imapd.conf and cyrus.conf and they look "normal" - at least the same as the equivalents on a known working server. Here they are:
cyrus.conf:
standard standalone server implementation
START {
# do not delete this entry!
recover cmd="ctl_cyrusdb -r"
# this is only necessary if using idled for IMAP IDLE
# idled cmd="idled"
# UNIX sockets start with a slash and are put into /var/imap/socket
SERVICES {
# add or remove based on preferences
imap cmd="imapd" listen="imap" prefork=0
# imaps cmd="imapd -s" listen="imaps" prefork=0
# pop3 cmd="pop3d" listen="pop3" prefork=0
# pop3s cmd="pop3d -s" listen="pop3s" prefork=0
sieve cmd="timsieved" listen="sieve" prefork=0
# at least one LMTP is required for delivery
# lmtp cmd="lmtpd" listen="lmtp" prefork=0
lmtpunix cmd="lmtpd" listen="/var/imap/socket/lmtp" prefork=0
# this is only necessary if using notifications
# notify cmd="notifyd" listen="/var/imap/socket/notify" proto="udp" prefork=1
EVENTS {
# this is required
checkpoint cmd="ctl_cyrusdb -c" period=30
# this is only necessary if using duplicate delivery suppression
delprune cmd="ctl_deliver -E 3" at=0400
# this is only necessary if caching TLS sessions
tlsprune cmd="tls_prune" at=0400
LIMITS {
imaplimit value=400
imapd.conf:
admins: cyrus admin
configdirectory: /var/imap
partition-default: /Volumes/Archive/m+m
unixhierarchysep: yes
altnamespace: yes
servername: mail.mandm.uk.com
sendmail: /usr/sbin/sendmail
logrollingdays: 7
logrolling_daysenabled: true
popauthgssapi: yes
imapauth_crammd5: yes
enable_pop: no
popauthclear: no
quotawarn_frequencydays: 0
# lmtpluser_relayenabled: true
mboxlist_db: skiplist
seenstate_db: skiplist
tlscertfile: /etc/certificates/Default.crt
tlskeyfile: /etc/Certificates/Default.key
imapauthgssapi: yes
imapauthclear: no
I'm curious about the remarked out line above (it doesn't appear at all in the other server's file) but other than that...
I'm going to look into this further and try to understand what makes amavisd and cyrus go.
Thanks
Justin

Well here we go again another month same problem

Im really annoyed about this now it is every month since march the same problem.
Had the issue at begin of sept got engineer to come out 16th sept to fix the issue he tested everything in the house and there was no problems. He went to the exchange and reset stuff there telling me to give it to the 3rd October to settle down. So it settled at max achievable speed 2000kbps and my ip profile was 2000 kbps but my ip profile went down to 1750 on the 28th of sept.
Well today yip you guessed it my max speed is 500kbps and my ip profile is now 500kbps.
Im so fed up now as i will again have to wait for them to sort it out and then it will be ok for a couple of weeks with the max speed and ip profile going down till im back at 500kbps on each.
There has got to be something causing this, the quiet line test is clear, my hub is wired direct to the wall socket that has an inbuilt filter in it.
the noise level has gone to 13.3
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 06:52:15
Downstream:
1.906 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.3 dB / 18.0 dB
Line attenuation (Down/Up):
57.2 dB / 31.5 dB
Output power (Down/Up):
17.2 dBm / 11.9 dBm
FEC Events (Down/Up):
40957 / 11
CRC Events (Down/Up):
719 / 15
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
4752 / 3
Error Seconds (Local/Remote):
97 / 5
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
442 Kbps
0 Kbps
500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 442 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :1952 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.

Hi adam_ant16
I am sorry you are having trouble with your broadband, would you be willing to give the Mod team a chance to fix this first? I'll be happy to get involved and make sure we get everything sorted out for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Well here we go again with the Usage

I've had problems in the past with the meter saying my son and I were using 90gb a month. I finally got the matter resolved with the help of Sean via here and the overpayments were refunded and things settled back down again. That was last year.
I've had odd spikes from time to time but its been fine, in fact we have (according to the meter) been using on average about 25gb a month (I'm on a 40gb usage limit). So I stopped checking religiously every day - after all, it was back to where it should be given we dont stream movies, watch iplayer, all the things we are told just simply EAT the usage.
Then last month I received an email to say we had gone over 28GB!! The remainder of the month I was checking daily, we scrapped in with less than 2GB left by 31/10.
So now I am back to checking the figures every morning and guess what... I don't believe them again.
0.66        1/11/14
1.57        2/11/14
5.24        3/11/14
I've used over 5GB in 3 days? And more to the point I used 3.67gb yesterday??I am so not a happy bunny today.

Hi adam_ant16
I am sorry you are having trouble with your broadband, would you be willing to give the Mod team a chance to fix this first? I'll be happy to get involved and make sure we get everything sorted out for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
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Here we go again - software update available (not)

I have struggled with this for over a year now. App Store on my MacBook Pro shows an upate available - but there isn't actulaly. It all starts with a flag on the icon in the dock - but when I click on it, then the software updates tab - it will spin and spin, then show nothing (but still say there is one update availabe. Once this behavior begins, it is only a matter of time (usually days) until it will show that there is an update available, and again clicking on it, then the update tab, brings me to the page, but will show a piece of software (for me - it is ALWAYS Twitter app) - and shows that it is installed already (see window capture).
Over the last year, I have done more things than I can remember to make it quit this - from deleting Twitter, then installing it again through the App Store. That doesn't remove it.
I have deleted the App Store prefs... no effect.
I read on another similar thread of resetting the App Store - and followed those directions, which ended the bad behavior for a few weeks, only to return.
In my most recent reappearance of the issue - it showed 1 Update for just over a week - but no actual software listed... until yesterday when there was an update that involved Java. I had it update that... and then Twitter showed up (though it doesn't actually need updating).
Apple is losing its "user-friendly" reputation for many reasons - and bugs like this reflect just one of them.

Hide Updates
Hide Updates (2)

HERE WE GO AGAIN...HALF MY USUAL SPEED

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