Here we go again! MEGA slow speeds during peak hou...

Hi folks,
I have noticed that during PEAK hours, my XBox Live sessions lag like a [insert expletive here]!
WHY, oh why do BT insist on throttling, nay, strangling their network to the point where it is totally unusable for anything more than basic browsing or sending/receiving emails?!?
I work reasonably long hours and only get two days off per week, so when I have free time, I'd like to game in a relatively lag-free environment, but right now, this isn't happening! Just tonight, in a game of MW2, I was experiencing such bad lag that shot registration was all but extinct!
I know that BT throttle P2P, but I don't use it and wonder why http and other protocols are being throttled as well!
A speedtest.net result:
And one from BT's own speedtester:
Come on, BT! This is NOT the service that I'm paying for and if it continues this way, I'm out of here when my contract ends!

Rottie wrote:
borley wrote:
Totaly agree with you mine has dropped more than 50% , you say your out of here soon as the contract ends i`m sure BT are breaking their contract so i`m sure you have rights to finish it early. BBC Watchdog here we come lol
Hi there,
Thanks for your reply.
As I understand it, BT are only in breach if the speed falls below the "acceptable speed" threshold in your profile, which in my case, is 12000kbps. Even then, I'm almost certain that BT would offer the *cough* "solution" of changing you from FTTC to ADSL.
Personally speaking, I think the issue lies with contention in the network, either locally or at a centralised point. Unfortunately, the only solution for this (other than throttling speeds to the point of being unusable) is to buy in more bandwidth from BT Wholesale, but that of course, would cut too deeply into BT's profits and in turn see us all paying more for next years' service.
What is the purpose in selling/supplying FTTC when the network infrastructure is clearly unable to meet demand? Using marketing ploys to create this artificial/false perception of what FTTC is, a "superfast fibre service" (partial fibre) then once bought by the consumer only to be told that there are restrictions to be applied is merely lying. Even though there is a FUP many of the constraints once the contract is agreed to, are hidden from the customer. Then again this is the case with most companies.

Similar Messages

Slow speeds during peak evening hours (overloaded tower?)

Is anyone else experiencing slow download speeds during peak evening hours? Has been happening the last 3-4 weeks.
Here's what I get during the day:
Here's what I get on many (not all) nights during the last 3-4 weeks:
The UL speeds take only a minor hit. DL speeds are 1/4 of what they normally are during the day. Ping times triple. RSSI is unaffected.
Same results on both my Thunderbolt and Pantech UML290, so I know it's not a device issue.
Tech support told me that the tower may be near its capacity. Really? Is the backhaul on a 4G tower really not enough to handle a relatively small town?

SeaJohn: Your 3M DL and 1M UL are below advertised specs. I would call to complain.
For me, in downtown Stillwater, my TB has seen the following top speeds...
(1) July-August: 30+ Mpbs DL and 15+ Mbps UL
(2) September: 20+ Mbps DL and 10 Mbps UL
(3) October: 15+ Mbps DL and 6-8 Mbps UL (at night, speeds are cut in half)
(4) November: 6-12+ Mbps DL and 4-6 Mbps UL (at night, speeds are cut in half)
But, at night, the speeds tank. TB gets 4 Mbps DL and 2 Mbps UL. I hate to think how slow it will be before they upgrade the backhaul/tower. At this rate, I'll be getting 3G speeds in January.
4GLTE on Verizon used to be much faster than HSPA+ on AT&T. Now, at least here, there's no longer a clear winner.
Speeds are back to slow as usual (these are on the UML290)...

Slow speed during peak hours for over a year

For over a year now my connection speed has slowed during peak hours, at first it would start around 6pm and drop to 5meg or so untill midnight at which point it would go back up to 8meg all night and morning.
As the year has gone on it has gotten worse and worse to the point now where it starts around 2pm and plummits to 1.5-2meg and remains at that till midnight at which point it goes back to 8meg.
I have been trying to get help with this from @BTCare on twitter for serveral months now and have gotten absolutely no where, every time i get the same old "are you on wireless or wired", "try a different router/microfilter", "try another PC", "run a diagnostic test on our speed tester" etc etc and at the end of it they go silent and then when i try and get some kind of update we are back to square one of being told to fill out my details on the website to open a NEW ticket even though i currently have 5 or 6 open tickets for the same **bleep** issue.
So i've come to try my luck here before i throw in the towel and just get rid of the **bleep** line alltogether as it is currently a waste of money.

AR7 DSL Modem Statistics:
[DSL Modem Stats]
US Connection Rate: 448 DS Connection Rate: 8128
DS Line Attenuation: 10 DS Margin: 15
US Line Attenuation: 5 US Margin: 23
US Payload : 5764512 DS Payload: 33282192
US Superframe Cnt : 87110 DS Superframe Cnt: 87110
US Transmit Power : 0 DS Transmit Power: 0
LOS errors: 0 SEF errors: 0
Errored Seconds: 0 Severely Err Secs: 0
Frame mode: 3 Max Frame mode: 0
Trained Path: 0 US Peak Cell Rate: 1056
Trained Mode: 3 Selected Mode: 1
ATUC Vendor Code: 54535443 ATUC Revision: 2
Hybrid Selected: 1 Trellis: 1
Showtime Count: 6 DS Max Attainable Bit Rate: 10912 kbps
BitSwap: 1 US Max Attainable Bit Rate: n/a
Annex: AnxA psd_mask_qualifier: 0x0000
Power Management Status: L0 DS HLINSC: 0
US ACTPSD: -345 DS ACTPSD: -365
Total init. errors: 1 Total init. timeouts: 0
Showtime init. errors: 0 Showtime init. timeouts: 0
Last showtime init. errors: 1 Last showtime init. timeouts: 0
ATUC ghsVid: b5 00 54 53 54 43 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: b5 00 54 53 54 43 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[ATM Stats]
[Upstream/TX]
Good Cell Cnt: 120094
Idle Cell Cnt: 1444599
Tx Packets Dropped Count: 0
Tx Bad Packets Count: 1067
[Downstream/RX)]
Good Cell Cnt: 693379
Idle Cell Cnt: 27694604
Bad Hec Cell Cnt: 0
Overflow Dropped Cell Cnt: 0
Rx Packets Dropped Count: 0
Rx Bad Packets Count: 0
[SAR AAL5 Stats]
Tx PDU's: 117946335
Rx PDU's: 155121137
Tx Total Bytes: 4246066378
Rx Total Bytes: 461177898
Tx Total Error Counts: 0
Rx Total Error Counts: 676
[OAM Stats]
Near End F5 Loop Back Count: 0
Near End F4 Loop Back Count: 0
Far End F5 Loop Back Count: 0
Far End F4 Loop Back Count: 0
SAR OAM Ping Response Drop Count=0

Really slow speeds during the daytime?

So i've been with BT for as long as i can remember (Broadband Option 3) and for as long as i remember it's never been that great. Not bad, but not great. Apparently i should be getting up to 8mbps but i was normally around 3mbps, which was never slow enough to bother complaining about. But in the last 2 weeks for some reason im getting extremely slow speeds during the day. From 1pm - 1am i've have around a 1mbps (if im lucky), and from 1am - pm i'll have 5 - 6mbps (which is faster than normal). Im really not sure what's going on, but it makes it impossible to do anything other than use text based websites during the day, which is a pain. Im about 250 metres away from my local exchance so i don't see why im getting 1mbps all day.
Also the wireless connection in my house is awful. My laptop that's 2 ft away from my router (BT Homehub 1 or maybe 1.5 im not sure) and it's getting a 2/5 bar signla strength. I could connect to my neighbours wifi and have a stronger signal. Addmitiedly the Home Hub is pretty wore down, so would getting the Home Hub 4 improve the wireless connection or the speeds problems? Is there any way to get it without paying £60? I mean i could switch to sky broadband, get a new router, and get a years worth of broadband for cheaper than that. The only thing keeping me with BT right now is BT sports, and i can't even any BPL games on that anymore since my connection is too slow when the games are on.
Here's the current speed (9:30 PM) http://www.speedtest.net/result/3704808533.png
I'll post the updated speed at around 2am and see how much better it is. Also any other tests/information you guys might need. Thanks.

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Very slow speeds during evening.

Hi there, my bt infinity 2 is very slow during the evening. From 5pm to 1am every night. I have spoken to three others who are connected to the same cabinet as me. All with the same issues.
I contacted BT about 1 month who actually got an engineer to have a look at the cabinet or something, I couldnt really hear what he said on the phone. This fixed the problem for around 3 weeks then the problem came back around 4 days ago.
The issue I am having is that BT are no use on the phone like the first guy was, they all just say they will change my wireless channel on my homehub. Even tho I said I do not use wireless. And I don't even own a homehub so good luck with that. I am asking for a nod to help me out here, as the BT call centre guys are useless now.
Exchange: Carstairs
Cabinet: 2
Thanks

galabonnyboy wrote:
As you can see my IP Profile is alot higher than my sync. As when the cabinet reset all lines 5 days ago. My sync was much higher then resycned a day later back to the old speed with peak time issues.
Thanks for the help
A possible solution to your IP Profile being wrong is to reboot your router.
Looks like you have noise on the line - possibly a line fault.
Can you confirm the speedtest was done using wired ethernet, not wireless and not power-line adapters?
If you found this post helpful, please click on the star on the left
If not, I'll try again

Slow Internet during Peak Times

Hi I am actually a Sky customer but because of living in a rural area everything is done through the BT lines.
I'v known for awhile that if you are downloading or using p2p programms through peak times, your internet is slowed during peak times intentionally by BT, which I have no problem with, and since I am a Sky customer but working through the BT lines this also effects me.
However...
The internet is getting slowed down even though no downloads are occuring during peak times, I am the only one in my house that uses downloads (parents just use facebook), whenever I do download it is for games on steam, but now I just do them at another house because...
1) 10mb internet isn't all that great for downloading large files I would rather not leave my PC on for 2 nights just to download a game
2) I can go to a friends house and use theirs and not be effected by the peak time limit, and download at a very high speed
My step brother uploads videos to youtube, and when he does them, its usually about 12AM before he goes to sleep, and never during the peak times, that is the upmost most stress that happens in terms of our internet traffic.
The internet slows down at exactly 5:15PM to 11:15PM, every single day, and during this time the internet is pretty much unusable, even to browse web pages, watching videos on youtube(in lowest quality 240p) or playing xbox/pc/ps3 is stictly a nono.
This is a quote from a rather basic forum page
"Total time taken to generate the page: 61.17250 seconds"
Even google takes an abnormally long time to load.
I phoned Sky and they said they cannot do anything as it is BT owns the lines and I should expect a call from BT soon, they did phone, but I was not in, and have never had a phone call again.
I am just wondering how can I resolve this issue.
Thanks
Stefan

you can check here to see if anything shown as a problem at your exchange http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow internet during peak hrs NEPA

For the past few weeks I have been experiencing slow internet downloads and youtube here in northeast PA , especially during peak hours. here is my traceroute and scroll down for transciever stats : btw, my speed is 3mbps/768
news.giganews.com
traceroute to , 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 1 ms te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms
3 te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms 0 ms te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms
4 * * *
5 xe-1-0-2-0.NWRK-BB-RTR1.verizon-gni.net (130.81.17.74) 12 ms 12 ms xe-3-1-2-0.NWRK-BB-RTR1.verizon-gni.net (130.81.23.206) 10 ms
6 P12-0-0.SCTNPA-LCR-01.verizon-gni.net (130.81.22.13) 16 ms 15 ms G14-0-0.SCTNPA-LCR-01.verizon-gni.net (130.81.209.195) 14 ms
7 P10-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.136.43) 17 ms 19 ms 18 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * * Max number of unresponsive hops reached (firewall or filter?)
news-europe.giganews.com
traceroute to, 30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
2 te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 0 ms 0 ms 0 ms
3 te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 0 ms te0-5-0-1.mpd22.ams03.atlas.cogentco.com (154.54.72.54) 0 ms te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 0 ms
4 te0-1-0-0.mpd22.lon13.atlas.cogentco.com (130.117.0.198) 87 ms te0-5-0-7.ccr22.lpl01.atlas.cogentco.com (130.117.50.85) 10 ms te0-3-0-7.ccr22.lpl01.atlas.cogentco.com (154.54.37.130) 10 ms
5 te0-7-0-9.ccr22.bos01.atlas.cogentco.com (154.54.85.221) 76 ms te0-0-0-3.ccr21.lpl01.atlas.cogentco.com (154.54.37.141) 85 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com (154.54.31.169) 76 ms
6 te0-0-0-18.mpd22.jfk02.atlas.cogentco.com (154.54.44.29) 82 ms te0-7-0-18.mpd22.jfk02.atlas.cogentco.com (154.54.44.33) 81 ms te0-2-0-1.ccr21.ymq02.atlas.cogentco.com (154.54.87.62) 85 ms
7 te0-2-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.98) 82 ms te0-1-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.166) 81 ms te0-2-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.98) 82 ms
8 xe-4-1-4-0.NY5030-BB-RTR2.verizon-gni.net (130.81.17.123) 87 ms 0.xe-10-3-0.BR2.NYC4.ALTER.NET (204.255.168.113) 81 ms 82 ms
9 xe-4-1-4-0.NY5030-BB-RTR2.verizon-gni.net (130.81.17.123) 81 ms 0.so-5-0-0.NY5030-BB-RTR2.ALTER.NET (152.63.10.46) 79 ms 79 ms
10 P12-0-0.SCTNPA-LCR-02.verizon-gni.net (130.81.22.15) 93 ms 93 ms 0.xe-10-3-0.BR2.NYC4.ALTER.NET (204.255.168.113) 85 ms
11 P9-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.33.39) 100 ms 98 ms 100 ms
12 * * *
13 * P9-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.33.39) 103 ms *
14 * * *
15 * * *
16 * * *
17 * * Max number of unresponsive hops reached (firewall or filter?)
And here is the transciever stats:
Transceiver Statistics
Transceiver Revision:
7.2.3.0
Vendor ID Code:
4
Line Mode:
G.DMT Mode
Data Path:
Fast
Transceiver Information
Downstream Path
Upstream Path
DSL Speed (Kbits/Sec)
3360
864
Margin (dB)
23.5
11.0
Line Attenuation (dB)
17.5
9.0
Transmit Power (dBm)
9.6
11.8
Solved!
Go to Solution.

#1 An original or very old style NID with a spark gap and ground wire can even get spiders in it that could cause an issue. Inspect the NID first before thinking of changes or wiring.
http://en.wikipedia.org/wiki/Network_interface_device
http://en.wikipedia.org/wiki/Demarcation_point
Running a good quality wire CAT5, no need for CAT6, directly to the NID for the DSL modem jack may help. That is what I had done with mine. Depending on the number of loads or amount of wire in the house could also cause issues. But if the user's signal quality is not being pulled low due to a wiring issues, it would usually indicate a problem elsewhere. Unless there was noise being picked up on the premises wiring. Wire DSL directly to the NID and install a filter there for all other in house wiring may help. There used to be available what was called a NID Filter, and I am sure you can still get them.
Ideal Connection if house wiring is an issue, or very old, and lengthy. Install a filter / splitter at the NID.
Run CAT5 directly to the NID location, and install a dedicated jack for the DSL modem.
Remove all in house wiring from the NID.
Connect piece of CAT5 from the NID to the filter / splitter input
Connect all existing phone lines to the phone side of the filter output.
Connect the new DSL CAT5 directly to the NID before the filter / splitter, or to the DSL side of the filter / splitter, depending on the device purchased.
This will take all the existing premises wiring out of the picture unless there is a short circuit or excessive load somewhere in the house.
At this point all the single filters could be removed because the DSL is filtered at the NID.
http://www.homephonewiring.com/dsl.html
#2 You can test outbound to Giganews. But giganews has/had a test that will check your inbound connection from their servers to you.
I heard from another user that
    Giganews is being watched very closely because of multipart binaries, and pirated material. MP3s and Video Content. 7 years ago you could get 10-20 MP3 albums in a single day, and that was with a 15/5 fios connection. So they started providing an encrypted connection service for an added fee. I have not messed with news groups for a very long time. Now with deep packet inspection, and other enforcement, I would not even think of it. No news I want there. But there may be content that people want? They may even be checking and limiting speed from that domain. Never tested. But let me see. It looks as if reverse trace routes and speed tests are being blocked by Verizon from Giganews to my router.
        Reverse Traceroute
        Tool news.giganews.com
        traceroute to *.*.*.*, 30 hops max, 60 byte packets
        1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
        2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms
        3 te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms 0 ms te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms
        4 uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 40 ms uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms
        5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 41 ms 41 ms 0.ae2.RES-BB-RTR1.verizon-gni.net (152.63.34.22) 13 ms
        6 * * *
        7 * * *
        8 * * *
        9 * * *
        10 * * *
        11 * * *
        12 * * *
        13 * * *
        14 * * *
        15 * * *
        16 * * Max number of unresponsive hops reached (firewall or filter?)
#3 Have the provider run a local loop test to see if any problems are indicated. If there are, then they could run the test with everything in the house disconnected, except the new DSL modem connection. If issues are still indicated, then the DSL provider needs to make connections on the local loop. Another user told me that they had issues when it rained, and it was because construction had left a splice box open on a line somewhere.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Infinity 1 and slow speeds during the evening and ...

Was installed Tues 4th June.
Predicted speed was 21.5 down and 5.0up, when installed it was actually 28.0 so pleased with that.
I.P profile 25.
Speed is absolutely fine during the day - 24 down, but every evening it plummets to between 1-3 mb. This can be anytime from 7.00pm - midnight and can last 30 minutes or sometimes 4hrs.
I've ran hundreds of speed tests and from several sites. They all show the same results on both laptops wired and wireless.
I had a call from the network fault specialist team on Wed and was told they needed proof (I have already sent numerous attachments via online chat) so the next time it happens to report it again.
So tonight I contacted online chat again (cos my fault is due to be closed tomorrow) he then transferred my call to the escalation department. He ran loads of checks and diagnostics but couldn't find any fault. He said the only thing they could do was to get an engineer out, but he agreed with me that the engineer wouldn't see the fault either as it only happens during the evening.
I eventually agreed to the engineer visit being as there is nothing else I could do, but then he couldn't book one. It said on his system that being as the diagnostic tests didnt show a fault no engineer is required.
He said my only option now is to pay for a local technician, which I refuse to do or to ring 0800 800 150 option 2 the cancellation department.
Runs perfectly during the day but terrible in the evening, what else can I do?
home hub 3 and ecl modem have both been reset, makes no difference, other than slightly lowering my i.p profile!
Solved!
Go to Solution.

22nd June 2013 23:43:57
5488 Kbps
19600 Kbps
22nd June 2013 23:23:13
5466 Kbps
1571 Kbps
22nd June 2013 23:17:22
5251 Kbps
1947 Kbps
22nd June 2013 23:13:58
5378 Kbps
2858 Kbps
22nd June 2013 23:09:20
5429 Kbps
4034 Kbps
22nd June 2013 23:03:17
5431 Kbps
12034 Kbps
22nd June 2013 22:37:50
5521 Kbps
2532 Kbps
22nd June 2013 22:37:06
5318 Kbps
2763 Kbps
22nd June 2013 22:23:21
5289 Kbps
1543 Kbps
22nd June 2013 22:20:36
5327 Kbps
1652 Kbps
22nd June 2013 21:49:09
5456 Kbps
1459 Kbps
22nd June 2013 21:38:21
5478 Kbps
2158 Kbps
22nd June 2013 21:37:01
5448 Kbps
1534 Kbps
22nd June 2013 21:35:56
5503 Kbps
1466 Kbps
22nd June 2013 21:34:42
5499 Kbps
1689 Kbps
22nd June 2013 21:32:58
5459 Kbps
1737 Kbps
22nd June 2013 21:31:15
5489 Kbps
2266 Kbps
22nd June 2013 21:28:04
5529 Kbps
2614 Kbps
22nd June 2013 21:25:38
5487 Kbps
2039 Kbps
22nd June 2013 21:25:02
5524 Kbps
4982 Kbps
22nd June 2013 21:22:35
5448 Kbps
1971 Kbps
22nd June 2013 21:12:50
5476 Kbps
2580 Kbps
22nd June 2013 21:06:25
5455 Kbps
2497 Kbps
22nd June 2013 20:57:48
5496 Kbps
2527 Kbps
22nd June 2013 20:51:50
5420 Kbps
1699 Kbps
22nd June 2013 20:50:47
5136 Kbps
1741 Kbps
22nd June 2013 20:49:59
5399 Kbps
2257 Kbps
22nd June 2013 20:49:27
5432 Kbps
3208 Kbps
22nd June 2013 20:43:14
5346 Kbps
2375 Kbps
22nd June 2013 20:34:49
5417 Kbps
20750 Kbps
22nd June 2013 20:32:14
5411 Kbps
21722 Kbps

Slow network speed during peak times

I have begun experiencing very slow network speeds in the evening. My Mifi and other devices go from routinely getting 10 MBS down to 1 MBS in the evening. Is there any way to address this?

Rickrdn1,
Thank you for all of the detailed information. The coverage in the area looks great. All of your devices seem to drop in speeds at the same time? How is voice and text working during these times? The coverage in the area looks great, but can still be affected by congestion at peak times of usage. We may want to investigate your area further with a remedy ticket.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Re: Slow Speed During Prime Time

I moved to a property connected to the Leith Exchange from the Newington one. Since then I have noticed a considerable deterioration in my download speed. Netflix will often be very pixelated and other video steaming will take a while to buffer.
This is inconsistent but does seem to struggle more at peak times.

Which part of the log is it you are after? It goes back for as far as I can see but the last few lines are:
20:47:10, 06 Jun. (603780.980000) Wire Lan Port 2 up
20:47:08, 06 Jun. (603779.000000) Lease for IP 192.168.1.82 renewed by host Apple-TV (MAC 18:ee:69:0b:16:a9). Lease duration: 1440 min
20:47:08, 06 Jun. (603779.000000) Device connected: Hostname: Apple-TV IP: 192.168.1.82 MAC: 18:ee:69:0b:16:a9 Lease time: 1440 min. Link rate: 100.0 Mbps
20:47:08, 06 Jun. (603778.930000) Lease requested
20:47:08, 06 Jun. (603778.560000) Device disconnected: Hostname: Apple-TV IP: 192.168.1.82 MAC: 18:ee:69:0b:16:a9
20:47:07, 06 Jun. (603777.970000) Wire Lan Port 2 down
20:45:58, 06 Jun. (603708.570000) Wire Lan Port 2 up
Results from the speedtest:
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
5.32 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.32 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.16 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.86 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.86Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
I'm not sure about the socket, there is the main socket in the cupboard in the hallway with the option to send it anywhere in the property by connecting it to the corresponding socket. See photo:
http://imgur.com/VVWXqur
I cannot connect directly to this socket as their is no power in the cupboard (helpful!). In the living room there is just a normal faceplate where I then have the filter connected then the broadband.
I also do not have a landline to do the quiet line test with.

Very slow speed during transferring files between two MacBook Pro by AirPort

I have a MacBooc Pro md101 and my friend have MacBook Pro early 2011 model, when we transfering something a speed is very slow,3 month ago i've the same model like his model ( Early 2011 ) and speed was very fast by airport, but now is slow ! Anyone help me or say why ? Thank you...

If it is wireless to wireless transfer it will go at less than half of the slowest connection..
Check each mac link speed to the Express.. if either of them is far away or using 2.4ghz instead of 5ghz you will lose lots of speed.

Only getting 1 meg - slow speeds in shortstown/car...

I am receving very low speeds on my broadband and im paying close to £36 a month for 1 meg broadband is this acceptable ?

17:39:39, 08 Jun.
(12535.210000) Admin login successful by 192.168.1.67 on HTTP
17:39:18, 08 Jun.
(12514.990000) Admin login FAILED by 192.168.1.67 on HTTP
17:38:48, 08 Jun.
(12484.820000) Admin login FAILED by 192.168.1.67 on HTTP
17:38:28, 08 Jun.
(12464.730000) Reset button pressed
17:37:39, 08 Jun.
(12415.170000) New GUI session from IP 192.168.1.67
17:29:17, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 116.10.191.208:6000->86.162.66.14:22 on ppp0)
17:25:28, 08 Jun.
(11684.820000) Lease for IP 192.168.1.67 renewed by host Ash-Laptop (MAC 20:68:9d:da:f0:be). Lease duration: 1440 min
17:25:28, 08 Jun.
(11684.820000) Device connected: Hostname: Ash-Laptop IP: 192.168.1.67 MAC: 20:68:9d:da:f0:be Lease time: 1440 min. Link rate: 120.0 Mbps
17:25:28, 08 Jun.
(11684.760000) Lease requested
17:25:28, 08 Jun.
wlan1: STA 20:68:9d:da:f0:be IEEE 802.11: Client associated
15:18:53, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 116.10.191.219:6000->86.162.66.14:22 on ppp0)
15:12:07, 08 Jun.
( 3683.890000) Device disconnected: Hostname: Ash-Laptop IP: 192.168.1.67 MAC: 20:68:9d:da:f0:be
15:12:05, 08 Jun.
wlan1: STA 20:68:9d:da:f0:be IEEE 802.11: Client disassociated
15:10:34, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 61.174.51.212:6000->86.162.66.14:22 on ppp0)
14:20:23, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 112.112.14.70:61206->86.162.66.14:22 on ppp0)
14:19:48, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 98.190.1.101:55245->86.162.66.14:22 on ppp0)
14:15:38, 08 Jun.
BLOCKED 19 more packets (because of Packet invalid in connection)
14:15:38, 08 Jun.
IN: BLOCK [9] Packet invalid in connection (TCP 92.48.71.150:80->86.162.66.14:49767 on ppp0)
14:15:36, 08 Jun.
IN: BLOCK [15] Default policy (TCP 107.20.253.239:443->86.162.66.14:49749 on ppp0)
14:15:34, 08 Jun.
BLOCKED 6 more packets (because of Default po

Extreme Slow Down In Speeds During Peak Hours

1. Old LJU Single Master Socket, using new microfilter
2. Quite line test comes back silent
3. On an Unlimited Usage package
4. This problem has been occuring for the past couple of weeks now

Is there anything shown fir your exchnge. http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
do you have extension sockets in other rooms?
was btspeedtester done wired or wireless?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Lesmahagow exchange slow speeds on peak times

Hey i am on lesmahagow exchange as you know there was one from lanark and stuff but its been removed so ill start my own i am a bt coustomer my speeds are fine through the day when it gets to about 7 oclock then they drop from 39 meg to 3 meg my upload is fine can a admin please help get this sorted

the lanark one is here and not removed https://community.bt.com/t5/BT-Infinity-Speed-Connection/Lanark-Carnwarth-Carstairs-areas/td-p/14615...
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow internet during 'peak times' after hurricane in BIllerica, MA

Around 2 PM on tuesday, 10/30/2012, we lost power for about 30-45 minutes. Before then, pretty much all day and night the ms while playing any sort of game was anywhere from 40-80, usually 40-50 sometimes going up to 80 randomly but never notiecable.
After the brief power loss, internet has been around 90ms during the day, and without fail at 7pm until around midnight its anywhere from 140-200ms. In the early hours of hte morning (2 am-ish), it goes back down in the 50 range.
I've checked with the forums of the games that I have been playing and no one else is experiencing this, including friends of mine that play on the same servers etc.
I've restarted the modem, once the night of the power loss, once again today (11/1). Solves nothing nor would it since its a peak time issue. Also, in thinking maybe the power loss screwed some setting, I ran the "optimize connection' tool from my computer. Nothing's changed.
This is something on Verizon's end, as is usually the case whenever its a 'peak time' issue. Wondering if anyone else is experiencing this post Sandy, and if any Verizon rep reads this can you give any insight as to whether this is a known issue in small pockets across the northeast due to the power outages. Nothing has changed on my end, nor on the end of the servers of the games I have been trying to play.
Scott L.
Billerica, MA
**edit** Normally this isnt a big issue, but the majority the games I and others in the house use are very heavy person to person games, where the difference between 40ms and 200ms is actually pretty massive. One of the reasons we switched from Comcast to Verizon was because of the tremendously low latency Verizon provides, and after playing with 40ms for 11 months, 140-200ms is painstaking ***edit***

Okay, just got home. Was told ms was around 100 all day, slowly fell to 42 until about 8:00 when it started to climb again, where it currently sits at 90ms. Here are the traceroutes/pathpings. According to the website of the company that makes the game, the server I am playing on is located in Chicago.
Tracing route to 12.129.206.130 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 10 ms 8 ms L100.BSTNMA-VFTTP-09.verizon-gni.net [96.233.113.1]
3 7 ms 9 ms 8 ms G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
4 11 ms 10 ms 9 ms so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
5 42 ms 19 ms 19 ms so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
6 18 ms 19 ms 18 ms 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
7 18 ms 19 ms 19 ms 192.205.36.57
8 97 ms 96 ms 91 ms cr1.n54ny.ip.att.net [12.122.86.6]
9 100 ms 96 ms 96 ms cr2.cgcil.ip.att.net [12.122.1.2]
10 100 ms 96 ms 99 ms cr1.cgcil.ip.att.net [12.122.2.53]
11 96 ms 90 ms 98 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 95 ms 94 ms 95 ms cr1.slkut.ip.att.net [12.122.30.25]
13 98 ms 96 ms 101 ms cr2.la2ca.ip.att.net [12.122.30.30]
14 95 ms 170 ms 150 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 95 ms 98 ms 98 ms 12-122-254-238.attens.net [12.122.254.238]
16 94 ms 93 ms 93 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Tracing route to 206.18.148.200 over a maximum of 30 hops
0 Scott-PC.home [192.168.1.3]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
3 G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
4 so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
5 so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
6 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
7 192.205.34.49
8 cr1.n54ny.ip.att.net [12.122.86.6]
9 cr2.cgcil.ip.att.net [12.122.1.2]
10 gar3.cgcil.ip.att.net [12.122.132.213]
11 12.122.251.22
12 63.240.130.214
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Scott-PC.home [192.168.1.3]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 9ms 0/ 100 = 0% 0/ 100 = 0% L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
0/ 100 = 0% |
4 10ms 0/ 100 = 0% 0/ 100 = 0% so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
0/ 100 = 0% |
5 25ms 0/ 100 = 0% 0/ 100 = 0% so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
0/ 100 = 0% |
6 69ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
0/ 100 = 0% |
7 66ms 0/ 100 = 0% 0/ 100 = 0% 192.205.34.49
100/ 100 =100% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.86.6]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr2.cgcil.ip.att.net [12.122.1.2]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% gar3.cgcil.ip.att.net [12.122.132.213]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.22
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% 63.240.130.214
Trace complete.

Here we go again! MEGA slow speeds during peak hou...

Similar Messages

Maybe you are looking for