Hewlett-Packard 786D7 v01.02 BIOS Update

Hi,
I've installed an nvidia geforce gtx 560 ti graphics card into my son's HP xw4400 Workstation as a Xmas present and I get the following error message:
"Your computer's system firmware does not include enough information to properly configure and use this"
My understanding is that I need to update the BIOS but I can't find an update for Hewlett-Packard 786D7 v01.02 on this site. I've attached a screenshot of the system info.
Thank you in advance for your support.

Hi,
You might get better assistance on the HP Enterprise Business Forum since you have a business class PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Failed updates every night for Hewlett Packard Imaging NULL print HP Photosmart 6520 series

since I got my photosmart 6520 printer 12/02/2012 every night it tries to update Hewlett Packard Imaging NULL print HP photosmart 6520 series ....and it fails every time. I have a HP P 7 1010 desktop and ever since I got new printer I have an exclaimation point on my computer and it says to troubleshoot and when you do it says it is doesn't have drivers and it shows NOT FIXED. When you log off at night it tries to update the NULL print again and it fails every time. I have talked to your service people numerous times for over an hour and they can not fix the problem. PLEASE HELP
This question was solved.
View Solution.

I did some looking into the problem for another user, and it looks like this is just a ghost update. Basically a "ghost update" is an update that was for the device, but the device has more recent drivers which causes the update to keep failing. The only thing you can do is hide the update, or ignore it. Windows will keep trying to push it, but your printer doesn't need it. If it did need the update, it would install right. You can find the thread where I helped the other user linked below. Hope this helps.
I cannot update HP Imaging Null Point HP Desktop 3520 on laptop O/S Window 7 error 80070490
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

No Bluetooth Device found after BIOS Update

Product Name and No.: HP dv6516tx
Operating System: Windows XP
Error Message: No Bluetooth device found
Changes Made: Updated BIOS to most recent version F. 5A
System Information:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name UDAYMITTAL-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6500 Notebook PC
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1496 Mhz
BIOS Version/Date Hewlett-Packard F.5A, 3/22/2010
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5687 (xpsp_sp3_qfe.080930-1426)"
User Name UDAYMITTAL-PC\Uday Mittal
Time Zone India Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.23 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.83 GB
Page File C:\pagefile.sys
Problem Description:
Yesterday I updated my laptop's BIOS to F 5A - latest available on HP Website. Since then I have lost the bluetooth functionality, which was wroking just fine prior to the update. Now the system doesn't find a bluetooth device.
What I have already done:
1. Switched back to previous versions of BIOS (available on HP Website coz I didn't note the BIOS version before I updated it). - That didn't work.
2. Reseated the wireless card - Didn't work.
3. Manually checked the connection of bluetooth module to the motherboard - Connection was fine but it still didn't work.
4. Uninstalled the bluetooth driver and reinstalled it (HP integrated module WIDCOM) - still didn't work
5. Installed HP Wireless Agent - Didn't work
6. Installed HP Integrated module driver along with HP Wireless Agent - Didn't work
7. Installed Ubuntu to check if its recognizing the device - Even its not recognizing the device which it used to do earlier.
8. Sadly there's no BIOS setting in Setup which I can change to correct the bluetooth behaviour (Phoenix BIOS with limited interface).
After all the research, I am posting this because I am unable to find a sloution to this problem on my own. I request the members to please help.
Uday

I got the bluetooth working. Had to dismantle the laptop and found that a small switch was loose.

Bios update

Can a HP Compaq dc7700 SFF PC be upgraded to support a 2.53 GHz Intel Core2Duo (E7200) processor and why it shows theis message 1801 microcode update error

Hi again Paul and thanks for your rapid response! Unfortunately we have a crossed line, this was the first time I posted on that matter, your previous reply was therefore to another poster, sorry if I caused any confusion by jumping in unnanounced, forum's not my usual thing, nor computers for that matter! As an engineer I can builb them fine, just don't get the other stuff, life's too busy! I was today prompted to visit various forums in search of info, as a friend advised me he'd seen a windows .exe file microcode update on HP's website..just what I need thought I, having a very nice barely used dc7700p (vPro) sat in the shed and a nice LP GPU (AMD Radeon 7750 x 1gb GDDR5) in my spares box along with a Pentium E6700 x 3.2 ghz processor and a spare copy of win7 pro 64, (hated the Vista)...so this sounded like the answer to a simpletons prayers! Anyways, as a result of your rapid response I've now taken an extra motivation pill and had a peek on HP's website at the page my colleague linked to: http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_90213_1&sp4ts.oid=3232101#tab1 Content copied below for clarity "Microcode Update for HP 786E BIOS Family Computers with Intel Processors" By downloading, you agree to the terms and conditions of the HP Software License Agreement. Note: Some software requires a valid warranty, current HP support contract, or a license fee. Type: BIOS Version: 1.06 Rev. A(21 Dec 2010) Operating System(s): Microsoft Windows 2000 Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Vista Home Basic (32-bit) Microsoft Windows Vista Business (32-bit) Microsoft Windows Vista Enterprise (32-bit) Microsoft Windows Vista Business (64-bit) Microsoft Windows Vista Enterprise (64-bit) Microsoft Windows 7 Professional (32-bit) Microsoft Windows 7 Professional (64-bit) File name: sp51243.exe (371 KB) Release NotesThis is a tab. Use the arrow keys to navigate through the tabs.Revision HistoryThis is a tab. Use the arrow keys to navigate through the tabs.This package contains a utility that can be used to install or upgrade the processor microcode for HP 786E BIOS Family Computers with Intel Processors. This utility works with the supported operating systems. TITLE: Microcode Update for HP 786E BIOS Family Computers with Intel Processors VERSION: 1.06 Rev. A DESCRIPTION: This package contains a utility that can be used to install or upgrade the processor microcode for HP 786E BIOS Family Computers with Intel Processors. This utility works with the supported operating systems. PURPOSE: Routine SOFTPAQ NUMBER: SP51243 SUPERSEDES: SP38586 EFFECTIVE DATE: December 21, 2010 CATEGORY: BIOS SSM SUPPORTED: No PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP Compaq dc5700 Microtower PC: All Models HP Compaq dc5700 Small Form Factor PC: All Models HP Compaq dc7700 Convertible Minitower PC: All Models HP Compaq dc7700 Small Form Factor PC: All Models HP Compaq dc7700 Ultra-Slim Desktop PC: All Models HP Compaq dx7300 Microtower PC: All Models HP Compaq dx7300 Slim Tower PC: All Models HP rp5700 Business Desktop: All Models HP rp5700 Point of Sale System: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows 2000 Microsoft Windows 7 32-bit Enterprise Microsoft Windows 7 32-bit Home Basic Microsoft Windows 7 32-bit Professional Microsoft Windows 7 32-bit Ultimate Microsoft Windows 7 64-bit Enterprise Microsoft Windows 7 64-bit Home Basic Microsoft Windows 7 64-bit Professional Microsoft Windows 7 64-bit Ultimate Microsoft Windows NT 4.0 Microsoft Windows Vista Business 32 Edition Microsoft Windows Vista Business 64 Edition Microsoft Windows Vista Enterprise 32 Edition Microsoft Windows Vista Enterprise 64 Edition Microsoft Windows Vista Home Basic 32 Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: - Updates the Intel Processor microcode for processors having CPU IDs 6F6, 6F2, 6FD, 10676, and 1067A. NOTE: To determine the CPU ID, press F10 on the target computer during startup to run the Setup Utility, and then view File/System Information for the CPU ID, which is listed after the Processor Stepping. PREREQUISITES: None INSTALLATION INSTRUCTIONS: 1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions. Copyright (c) 2010 Hewlett-Packard Development Company, L.P. Well, I can see why my colleague brought this up, several of us were given at least one of the dc7700's on retirement, as the company had thrown them in a cupboard having been advised they were not upgradeable, so they replaced them with Dell's. And it does look to the layman as though HP are offering the microcode update in windows format, so what are the facts? Thanks for the input

HP Elitebook 755 G2 BIOS Update from local media not starting

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There is no need to change the boot mode to legacy. Your description tells me that you must be in a business environment. I do find it interesting that your encryption causes issues with booting into Windows. I have no offhand idea as to what METech software is. Why not just remove the original hard disk temporarily and replace it with a hard disk that has a vanilla Windows OS on it? That will take the encrytion issue out of the equation. Once you have updated the BIOS you can put the original disk back in place. If you have numerous notebooks to update doing it this way should simplify things for you. After all, BIOS is firmware on a chip, not software on a hard disk.

Cannot adjust screen brightness after BIOS update

I was able to adjust my laptop screen brightness but after the BIOS update:
https://bbs.archlinux.org/viewtopic.php?id=132077
I'm not any-more able to adjust it by hitting F2 / F3
Any good suggestion on what to use to manage volume, /brightness etc? or why now isn't working anymore?
Thanks.

HI,
thanks for the heads up, however I think the problem could be related also to my keyboard layout.
Current
cat /etc/X11/xorg.conf.d/10-synaptics.conf | grep -i model
Option "XkbModel" "hpdv5"
Actually my HP is dv6 and I see now that the keyboard is totally different:
DV5 http://images.google.com/imgres?q=hp+dv … 29,r:0,s:0
DV6 http://images.google.com/imgres?q=hp+dv … 29,r:1,s:0
What Xkbmodel should I use?
Currently available:
$ cat /usr/share/X11/xkb/rules/base.lst | grep -i hp
hpi6 Hewlett-Packard Internet Keyboard
hp250x Hewlett-Packard SK-250x Multimedia Keyboard
hpxe3gc Hewlett-Packard Omnibook XE3 GC
hpxe3gf Hewlett-Packard Omnibook XE3 GF
hpxt1000 Hewlett-Packard Omnibook XT1000
hpdv5 Hewlett-Packard Pavilion dv5
hpzt11xx Hewlett-Packard Pavilion ZT11xx
hp500fa Hewlett-Packard Omnibook 500 FA
hp5xx Hewlett-Packard Omnibook 5xx
hpnx9020 Hewlett-Packard nx9020
hp6000 Hewlett-Packard Omnibook 6000/6100
hpmini110 Hewlett-Packard Mini 110 Notebook
Last edited by r0b0t (2011-12-25 12:53:40)

Support Assistant Suggests BIOS Update for HP ProDesk 401 G1 MT

HP Support Assistant notifies me of a BIOS update for my HP ProDesk 401 G1 MT computer running Win 7 Pro sp1.
Recommended update
HP Business Desktop System BIOS (L02)
HP Business Desktop System BIOS Package for models with an L02 BIOS
SoftPaq number SP71111 Version v02.40Ap1 Size 15.81MB
There is available disk space and the update downloads okay.
Then a new window opens titled hp BIOS Flash Update hp.
This BIOS Flash Update SoftPaq contains utilities and data files that can be used to restore or upgrade the system BIOS on Hewlett-Packard business desktops. Several methods for changing the BIOS firmware stored on your computer are provided as described below.
yadda, yadda, yadda
There are no instructions on what I am to do.
Then the installation fails.
This has happened several times now. I'm clueless. I don't even know how to check if I have an L02 BIOS. What am I supposed to be doing to update the BIOS as recommended by HP Support Assistant?

Hi,
You might get better assistance on the HP Enterprise Business Forum since you have a business class PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message. Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
Description:    Intel(R) Wireless WiFi Link 4965AGN
IP Address:    192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun May 15 20:23:07 2011
Lease Expires:    Mon May 16 20:23:07 2011
DNS Servers:    192.168.1.1
Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

WHY HEWLETT PACKARD ROYALLY PISSES ME OFF?

Shows on bottom right of my monitor:
Windows 7
Build 7601
This copy of Windows is not genuine
Dear HP (Assuming I am speaking to HP directly)
I have an HP Pavilion purchased about 2 years ago (a birthday present from my wife). It came with Windows 7 Home Premium pre-installed and disc but with no disc key code. I was having problems with the system running extremely slow so I took it to Staples tech people. They kept it for 4 days, tried everything but nothing worked. They suggested I purchase an external hard drive and transfer all my files, etc. to same which I did but my computer still ran slowly. Thus, out frustration and after spending $300 for tech services and external hard drive, I decide just to install the Windows 7 disc that came with the computer. This, of course, started me back to square one … I had to start as though it was a new computer with no personal saved files, etc.
I seemed to get everything back to normal and had no “slow running” issues. Then, a message started popping up that my version of Windows was not genuine. I searched my computer, found the presumed key code and entered it but it was and continues to be rejected as not valid no matter what I do. Since the time to valid has expired, my Windows screen is black, the clock is always wrong and other annoying things won’t work.
I called your support line and got the runaround. Eventually, my line with your representatives, before I had a solution, was disconnected and I was not about to go through that HELL again. Searching the Web, I was advised that this was a HP issue that you could resolve. If not, Microsoft wants me to spend $150 for another Windows 7 program. After adding up all my expenses thus far to fix my original “slow” problem, I could have bought a brand new computer and I am not going to waste any more of my money. This is why I am so angry and have made my anger known to all my Facebook friends.
Below, I have copied and pasted all the information I was able to gather from my computer operating system, computer battery and Windows information. If you can help me, it would certainly be appreciated and change my opinion of HP which I will immediately make known to my Facebook friends and remove any negative comments I have made about HP.
WHAT'S THIS YOU WROTE? I STILL HAVE NO ANSWERS TO MY PROBLEM. INCREDIBLE!!!
"Registration Confirmation
John, thank you for registering your product!
We will e-mail you a copy of your registration for your records. We recommend that you save the e-mail, and use it to create or access your HP Account in the future."
You have successfully created an HP account.
Bottom of Form
Product name:
HP Pavilion HPE h9-1118tw Phoenix Desktop PC
Model name:
QF034AA
Serial number:
Top of Form
Register another product ›
Bottom of Form
Protect
Avoid downtime. Protect your product with an extended service plan:
HP Care Pack Services ›
Register Your HP Care Pack ›
Explore and create
We were unable to verify your productDrivers & Updates
·Warranty Status
·Additional Support
This tool recommends the latest print driver software to keep your HP product up-to-date.
No Action Needed:
HP recommended software installed and up-to-date.
If your product is not printing or scanning correctly, you may want to try the HP Printer Install Wizard to identify software issues. Click the link below to begin:
HP Printer Install Wizard for Windows »
No Action Needed:
Windows in-Operating System (in-OS) print driver is installed and is currently the only driver available for this product.
For more information on getting the best functionlity from your product with this print driver, click the link below:
In-OS Print Driver »
Action Needed:
Your print driver software is missing or a better version is available. HP recommends installing the following software. Click the link below to begin:
Product Not Supported:
This product is not currently supported by this tool.
Error:
This tool experienced an error while trying to identify the print driver software for your product.
To view additional software for this product, click the link below:
To view all of the software available for this HP product or the HP Printer Install Wizard for Windows, click below:
Software & Driver Downloads »
HP Printer Install Wizard for Windows »
Please wait while we scan your product for solutions and updates.
Your Product:
This should take 1-2 minutes, depending on your computer and connection speed.
HP was unable to verify that you have this product, but did find other products.
HP Pavilion HPE h9-1118tw Phoenix Desktop PC
» Software & driver downloads
» Support & troubleshooting
» Learn how to help HP find your product
Detected Products List HP Pavilion g6-1a30us Notebook PC
Serial Number:
Product Number:
LQ537UA
Check Warranty Status »
MY PRODUCT:
HP Pavilion g6-1a30us Notebook PC
ACTUAL PRODUCT KEY:
Windows 7 Professional Service Pack 1
Product Part No.: X15-39655
Installed from 'Full Packaged Product' media.
Product ID: match to CD Key data
Product Key Windows 7 -
Computer Name: JOHN-PC
Registered Owner: John
Registered Organization:
ON THE BATTERY INFORMATION:
REPLACE WITH HP SPARE
CT: 6BZLU03SP0QHTV
Right side of battery numbers: 593553-001 and immediately underneath those numbers are the numbers 2011/05
INSIDE BATTERY COMPARTMENT INFORMATION
Right PAVILION g6
Serial:
Product: LQ 537 UA#ABA
Regulatory Model: HSTNN-194c
Model: g6-1a30us
HP LAPTOP SERVICE Called 1/14/13
Telephone Log
Dialed: 1-800-474-6836
Spoke to Evan – Cannot help. Transferring me to another person
Transfer to OUT OF WARRANTY dept.
Phone 1-866-442-7039
Name: Jeff
Cannot help. Transferring me to another person
Spoke to Moses
Phone disconnected.
Been on phone about 1 hour.
GAVE UP. FRUSTRATED.ANGRY. BROKE. ANNOYED.
I have scanned the Windows 7 Disc, its’ packaging and miscellaneous notes I recorded throughout this ordeal hoping they might be a value. I have included them as attachment to this e-mail.
If you can be of assistance, I will be most grateful.
Sincerely,
John H
P.S. - Don't see where I am able to send you (Assuming I am speaking to an HP Representative) the attachments I mentioned. Why can't I have someone's actual e-mail address so I can respond one-on-one via sending mail through my Gmail account? I feel this "posting" method is clandestine .. cloak and dagger kind of stuff. Feel like HP folks are a kind of Watergate "Deep Throat" kind of characters, hiding just out of sight in the shadows. PLEASE GIVE ME JUST ONE, LIVING, BREATHING HUMAN BEING I CAN COMMUNICATE WITH AND STOP MAKING A CLOWN OUT OF ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
{personal info removed}

WANT TO KNOW WHY HEWLETT PACKARD ROYALLY PISSES ME OFF? You have a computer problem and you call their HELP SUPPORT LINE. This takes you somewhere to the far side of the earth. The FIRST CLOWN who answers, AFTER collecting all your personal information, product information, product codes, serial numbers, etc. and, AFTER having you explain your problem in minute detail, tells you he has to transfer you to a DIFFERENT department. AFTER BEING TRANSFERRED, the SECOND CLOWN, AGAIN, AFTER collecting all your personal information, product information, product codes, serial numbers, etc. and, AFTER again explaining your problem, tells you he has to transfer you to YET ANOTHER department. FOLLOWING SEVERAL MORE REPEATS OF THE SAME ORDEAL AND TALKING TO MANY CLOWNS, all the while praying you don’t get cut off and have to start the entire hellish process anew, you finally reach who you hope to be THE MAIN CLOWN who will finally resolve your problem with THE PRODUCT YOU PURCHASED FROM THEM. DOES HE HELP? HELL NO! He says you need to call some other manufacturer or you have to purchase something from them to correct the problem or you have to pay them to give you their support. SO, you have wasted your ENTIRE day on the phone talking to ALIEN CLOWNS who have been leading you around in circles like an elephant in a circus holding the tail of the elephant in front of him, getting no solution to your problem and trying to communicate with CLOWNS who speak unintelligible English. WELL, the irony is, ALL these “CLOWNS” have made you the BIGGEST CLOWN OF THEM ALL andall you are left with is: “Thanks for calling Hewlett Packard and have a nice day”.

ATI & Hewlett-Packard

WHY does HP need to know about my video card problems, I have a Toshiba Satellite. However, I've received the following error message:
Consider sending additional information
ATI display driver has stopped working properly.
At this time, we don't know the exact cause of this problem. Hewlett-Packard is interested in gathering additional feedback.
Please visit the Hewlett-Packard website to provide information about the problem:
Click to go online to the Hewlett-Packard website
HP has been useless to me in recent months. If anything, they have been beneath useless, so badly that I will never do business with them again. At any rate, why do they need my information? I have done a corporate search on ATI and it is owned by AMD and absolutely no mention of HP in corporate holdings. Can anybody shed some light on this for me?
Thank you.
"I myself have known some very thoughtful dogs." - James Thurber

The error message comes from Windows, so I would assume that HP contacted Microsoft and had them include that message in an update. It may be possible that some of their systems are having a problem with that hardware, and they are trying to collect data on it.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

Hewlett Packard Combo Printer Scanners - Supporting Software and Leopard

Just to let everyone know my brand new HP ColorSmart C7280 works fine in Leopard when used for printing but the scanning software isn't quite up to the job just yet. Also it doesn't like MPA2 encryption when used with the Airport Extreme. I had to drop down a level of security.
I have contacted HP and they say I need to keep an eye open on their website for when an update for their PhotoSmart software is available for Leopard. There isn't an update available yet and, furthermore, they don't know when there is going to be one.
This is fair enough but you might wish to *contact HP first* if you are using Leopard and are considering getting a Hewlett Packard combo printer/scanner/copier.
Other than this, the HP machine is fine.

Hello Walti:
I think you should E-mail HP's technical support people. I have found that they are most responsive.
Barry

I need the BIOS password for a Bios update

Hi,
can you support me with the BIOS password of my laptop?
I want to upgrade to the latest BIOS version and found that a password is set
It's specs are as follows.
System Hewlett-Packard HP ProBook 6470b
   Serial Number = [edited Serial Number by Moderator]
   CPU = 1 x Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
   Physical Memory = 8056 MB
   System Root = C:\Windows
   Video Adapter = Intel(R) HD Graphics 4000 [2112 MB]
   Video Settings = 1920 x 1200, 32 Bit Color, 60 Hz
   Sound Device = High Definition Audio Device
   BIOS = Hewlett-Packard [HPQOEM - f]
Can you find this out?
best regards from Germany, Holger
This question was solved.
View Solution.

Holger.
There are no master password generators for ProBooks or EliteBooks and most business class laptops.
You will need to contact HP.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003
Or look at this link.
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility
Or replace the BIOS chip.
http://www.ebay.com/itm/HP-Probook-4340s-4440s-4540s-4545s-4740s-6470b-6570b-6475b-Bios-Chip-No-Pass...
The Ebay seller is in Berlin.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
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• Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

have never been able to install imaging null print update on my destop on win 7/8/8.1 and now update appears on win 10 to update and again failure. Get error message:• Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

Hello , and welcome to the HP Forums! I see you're having issues with an update. I would like to help! I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor. Once the Doctor has been run, re-run the update. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

DC7700 Compac ULTRA SLIM DESKTOP PC BIOS UPDATE

Hello world
I’m using Windows 7 Ultimate on a DC7700 Ultra-Slim Desktop PC and I’ve been getting these really annoying freezes where the screen goes black for a few seconds then I get an error message “Intel Accelerated Graphics Drivers for Windows Vista stopped responding and has recovered.” Sometimes I get a bluescreen and the PC reboots- mostly when I play a video file or PC game.
I downloaded an updated Intel graphics driver which installed fine and actually boosted performance significantly but the screen flashes persist. After a lot of research I think I need a bios update but I can’t seem to find one for win 7 ultimate. Information on this stuff isn’t always accurate and I don’t want to take any chances with the installation. My current BIOS software is 786E1 v01.09, 1/5/2007 (Q965/Q963 Express Chipset Family) and the updated Intel Graphics Accelerator driver is version 8.15.10.1930, 9/23/3009.
I don’t want to mess with the BIOS so I’m hoping someone can point me to the right download. Also would it be possible to do the upgrade in a Windows environment as opposed to Setup or Command mode? Please help!

Could you please give me the exact product number for your computer?
If you need help finding it, you can use the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&...
Thanks,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Hewlett-Packard 786D7 v01.02 BIOS Update

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