Hewlett Packard Pavilion DM3 notebook pc - with screen problems!

I hope someone can help with this - the laptop is only 3 months old, and has developed a fault - the bottom half of the screen goes into horizontal lines, and pulsates - really hard to describe -  the laptop is still functioning, but for this strange visual problem.  Has anybody any idea what this might be?  My husband is travelling to Singapore in a few days and needs to take the laptop with him!  Many thanks -

OK, here is couple of simple test to find out where the issue is...
1) Check if BIOS if you are experiancing the same issue
2) Check on external monitor to see if you have the same issue
if the issue is in BIOS the we have Graphic Card/LCD problem and if the issue in there on external monitor, than we have issue with  Graphics card...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

Similar Messages

  • Successfully Synchronizing My Palm TX to My New Hewlett Packard Pavilion dv6663 Notebook (Windows Vista Ultimate)

    My Name is Steve, I am a psychotherapist, not a computer expert.
    I got my Palm TX to work (synchronize) after severals days of failed attempts.
    I just purchased an Hewlett Packard Pavilion Notebook a few days ago (dv6663us).  I wanted my palm pilot to synchronize with it but could not get past the 32 bit technology difference of the USB port and the 64 bit technology of Window Vista Ultimate.
    I downloaded the new Palm Desktop Beta software.  I went to the computer store and purchased a Bluetooth wireless adapter for $43.00.  Hewlett Packard makes one that looks like a USB high speed flashdrive, it is about 1 inch long and you just plug it into the USB port (HP bt450).  I plugged it in, I did not have to load software, it was automatically detected and installed.
    I went to the Control Panel; Network and Internet; Network and Sharing Center.  I clicked on the Network and Sharing Discovery button.  Then, I went to the; See Also Bluetooth Devices.  I had to make sure the palm pilot was set to detect other networks.  I had to make sure the computer was set to allow itself to be detected.  I told the computer to search for a bluetooth device.  I promted me to enter a password.  I entered one.  Automatically, the palm told me to enter the same bluetooth password.  I  also went to the hotsync icon on my Palm TX.  At the top of the page, I selected local.  I defined a bluetooth connection to my computer named STEVERIOS-PC.
    When I went to synchronize.  It worked.  I feel so clever.  It took about ten minutes for the first synchronization.  After that, the average synchronization duration was just about one minute.  I was so proud and relieved!
    For me, bluetooth makes more sense than WIFI for synchronization.  Here is why.  I keep my WIFI at home, take my laptop to work and I need to sychronize in a portable way.  The little bluetooth plug in made the most sense.  The guy at the computer store discussed his experience with synchronizing a device using WIFI and decided it was not worth the hassle.   The bluetooth was better for a mobile device and a mobile computer.
    Steve Rios (a.k.a. River Fiasco)
    Post relates to: Palm TX

    Very helpful experience - thank you for sharing.
    This is a good approach for managing HotSync in a 64-bit era.

  • HP Pavilion dv7 Notebook starting with Blank White Screen--He​lp??

    I've had an HP Pavilion dv7 Notebook for a couple years now. Today I go to start it up (without the power cord plugged in), and a completely white screen appears. I'm thinking, maybe it's still starting up/working some kinks out. Then I hear the Windows 7 twinkling start up sound that usually happens when you get to your log in screen. So it seems the computer itself is working, but there is zero display on the screen. If anyone has any good advice/experience with this/knows how I can fix it or what I should do, PLEASE let me know! Computer problems are so distressing

    I had this problem with my father's pavillion.
    There was a broken pin in the screen socket on the motherboard so I guess it was always making poor contact until one day this pin must have broken off completely and the screen would only display completely white.
    I inserted a fine solid wire (not multi-strand) into the plug at the right point so that it only just stuck out enough to make contact with what was left of the pin in the socket, whilst being fully inserted into the plug.
    I then taped the plug/socket together to make sure it didn't loose contact by coming loose.
    Seems to have solve the problem in the short term (but the socket should need replacing for a long-term fix).

  • HP Pavilion g6 Notebook incompatible with AMD PHENOM II N660 processor

    Hello,
    I am having a problem with upgrading my laptop's processor.
    Product Name : HP Pavilion g6 Notebook PC
    Product Number : QJ283EA#ABU
    The processor I've bought is a AMD Phenom II N660 which is supposed to be compatible according to this pdf:
    http://www.hp.com/ctg/Manual/c02770249.pdf
    However when I took my laptop apart to place the new processor in, the processor socket didn't match the pins on the processor. Hope that made sense? I'm not an expert with computers, but have some knowledge about them.
    What can I do? Is there anything I can do to fix this such as buying a new processor socket or is that something that can't be changed? From what I can tell the processor appears to be compatible according to the information on the pdf above, so shouldn't the pins be the same?
    Thanks for reading and I hope someone knows how to help me!
    This question was solved.
    View Solution.

    If the originally installed  CPU was of the AMD E-Series, then the system board accepts only BGA413 socket CPUs.
     If the CPU was an A-series  AMD CPU, then the socket was FS1
    The CPU that you bought is a Socket S1 (S1g4) type. 
    Upgrading the CPU does require a bit more than looking at the Maintenence & Service guide as a reference. The guide assumes that you have all of the perquisite knowlege. That is why tt is meant for HP Service Centers and technicians. 
    Regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HP Pavilion DV6 Notebook - Blank video screen

    I was running the Skype Windows desktop client on an HP pavillion dv6 notebook. About a week ago the main video screen (the other caller) went black. It has been that way ever since. The people at the other end are having no problems and can be seen on other machines.
    Skype software version is 6.22.81.104
    I attach a dxdiags dump
    Thanks

    With it connecting to an external monitor and working just fine, it would indicate an issue with either the lcd or the video cable. Usually, a completely black screen is the lcd panel itself. But you said you had it replaced...
    Go ahead and boot up with the external monitor. Once you are booted up, press Win+P. That should bring up the shortcut for your projector screens. Select Laptop only. Could be a setting just didn't get back to normal.
    If that doesn't work, I would take it back to whoever replaced it. Did they test it before giving it back to you? Did it work at all after having the screen replaced? I do this kind of work all the time and would lay 10 to 1 odds still that it is the lcd panel. If it hasn't worked at all, I would have them double check to make sure everything plugged back in correctly, done that a time or two... If they are positive the screen is good, change out the cable. In my experience, one of those has to be the issue.

  • The battery check on my Pavilion dm3 has failed with the message "Replace (00000040)".

    It's just over a year old and will now only work when plugged in to the mains.  The battery has always been pretty good and there has been no warning or degradation of performance in the last week or two.
    I know it may sound like a stupid question given the result of the battery check, but do I really need a new one or is there anything else I can try first?

    okay
    first try this:
    remove the battery, other peripherals and the AC adapter... press and hold the power button for 20 seconds... plug the AC adapter only and turn on the notebook....
    and then:
    Click Start and type device in the search field, then select Device Manager.
    Expand the Batteries category.
    Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.
    Warning: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
    On the Device Manager taskbar, click Scan for hardware changes.
    Alternately, select Action > Scan for hardware changes.
    check whether the battery is getting charged or not...
    get back to us with the product number (p/n) written on a white sticker at the bottom of the notebook... and OS with version (32/64-bit)
    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
    ||-If my answer solved the problem please mark the topic as the accepted solution-||

  • HP Pavilion dv4 Notebook 5009 tx,PC problem with Beats audio

    Hi ,
    I have problem with the Beats audio from morning onwards on my PC running windows 7 Home, I even uninstalled some of the latest updates from windows, audio icon is showing (x) in redmark, i have uninstalled IDT audio but the problem still perstists, Please help me to resolve.
    Thanks
    Bhargava
    email id : [Personal Information Removed]
    Mob No : [Personal Information Removed]

    Hi @Bhargava449
    I saw your post regarding the problem with your Beats Audio and I will be happy to help. Use the HP Recovery Manager to Restore the Original Drivers look for the IDT High-Definition Audio driver. I have had success using this method to restore the Beats Audio with other customers using this method.
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Hp pavilion all-in-one green screen problems

    I purchased a brand new 23 inch HP pavilion all-in-one, set it up and used it for 3 or 4 days but kept getting GREEN SCREENS on face book videos and other websites...had to reboot constantly to correct the problem but after a few hours it returns. I phoned the store & they said it was a defective computer, so I packed it all up & returned it to the store & got the EXACT SAME COMPUTER & now I'm having the identical problem, so I phoned HP & a technician did some minor changes, rebooted it thru remote access and said 'there all fixed' but later that day the problem returned AGAIN. I heard this issue is due to INCOMPATIBILITY BETWEEN FLASH & WINDOWS 7/8, so either windows needs to fix it...or HP needs to fix it...PLEASE HELP YOUR CUSTOMERS so we don't have to reboot constantly!

    Hello again @Nordic4U,
    Actually if you restart and the problem goes away temporarily then I suspect that you have a 3rd party application making a change that is causing this issue. I am providing you with an HP Support document: Using Microsoft System Configuration (Windows 8), which will walk you through disabling all non-Microsoft Services and your Startup Items. If the problem goes away at this point then we know you have a 3rd party application causing your issue.
    Now you need to narrow it down till you find the problem. You can do this by enabling 50% of the Services and see if the issue is still fixed. If it is you know it is not one of them and you can continue enabling the Services and Startup Itmes until you indentify what is causing your issue.
    Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • HP Pavilion 15 Notebook PC cpu overheating problem

    HiSo my 2 weeks old notebook has a problem concerning cpu over heating , like the simplest games would take atleast 15% of the cpu's overall utilization , when I try to play counter strike GO the cpu's utilization is between 90%-100% and the notebook becomes so hot that I just quit the game to prevent any damage to the cpu.I just wanted to know if this is normal or not . Also my notebook's warranty is still valid (only two weeks old), should I go to one of HP's customer service centers to check whether my cpu is alright or not ?Sorry for my bad EnglishThanks in advance

    Hi ,  Welcome to the HP Forums!
    It is a terrific place to find answers and tips!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that you purchased your notebook approximatelyl 2 weeks ago and it is overheating. It is possible you need to update drivers or the bios. Troubleshooting an Overheating and Auto Shutdown Issue HP Notebook PCs - Updating the BIOS Bios updates do have a potential to cause damage, with being a new computer I suggest contacting HP support for assistance with that process.  They can remotely connect to your system to help find and fix issues and you should have warranty.Please contact HP support at Contact HP Support Have you done all your Windows updates? Have you ran the  HP Support Assistant ? Although your notebook is new it could have sat on the shelf or storage room  for awhile and accumulated dust.  HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating  To say thanks for replying please click the thumbs up button below. If this resolved your difficulty please let people know by choosing solution provided.  Good Luck!

  • A VERY DISCONTENTED S1 user with screen problem

     my faith and hope on sony has been running thinner very passing day since not only my tablet is VERY OUTDATED in terms of OS but also im experiencing random clicks on my lower buttons specifically home, return and recent apps button. It renders my tablet VERY USELESS. I hoped that the recent update on sony home would have solved the problem but still it persisted even now. SONY please if you do really care for your customers as it provides you income take a step having sony to consumer interaction rather than giving us a silent back few days from now i might become a very disrespectful sony tablet s user since im VERY VERY DISAPPOINTED WITH YOU.

    Hello.
    have you tried to reset the computer: https://us.en.kb.sony.com/app/answers/detail/a_id/34380/p/61650,72515,72516,72518/c/65,66/kw/reset%2...
    https://us.en.kb.sony.com/app/answers/detail/a_id/37088/p/61650,72515,72516,72518/c/65,66/kw/reset%2...
    Regards,
    Charu

  • Hp pavilion dv6 notebook pc y tengo problemas de audio que puedo hacer

    itunes y windows media player no funcionan totalmente pero si entro a you tube y conencto los auriculares puedo escuchar musica y una vez que los desconecto a veces funcionan los altavoces de la laptop pero a veces no.

    Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
     Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.Go into Control Panel,Programs & Features- Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • HP Pavilion 15 notebook pc AMD A6-5200 APU with USB Problem

    Hi there,
    I bought a laptop "HP Pavilion 15 notebook pc with AMD A6-5200 APU and product number E8A72UA#ABA with window 8 on it but suddenly something went wrong that I had to formate it.
    But since then, all my USB had stop functioning I could'nt find the driver for the USB. please somebody help me.
    Thanks

    Hi:
    Windows 8 is supposed to have the USB drivers incorporated in its driver database.
    The only suggestion I can offer, would be to install the chipset driver directly from AMD and see if that restores functionality to the USB 3 ports.
    http://support.amd.com/en-us/download/chipset?os=Windows%208%20-%2032

  • HP Pavilion dv9825nr Notebook PC not working

    Hi..Please help!!!!!!!!!
    I have an HP Pavilion dv9825nr Notebook PC, with Windows Vista,  in dire need of help.  My computer stopped working a couple of days ago.  I keep getting an error message on blue screen that says a problem has been detected and Windows have been shut down to prevent damage to your computer.
    If this is the 1st time that you've seen this stop error screen, restart your computer.  If this screen appears again, follow these steps: 
    Check to make sure any new hardware or software is properly installed.  If this is a new installation ask your hardware or software manufacturer for any windows updates you might need.
    If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer, press F8 to select Advanced Start Up options, and then select safe mode.
    Btw, my battery went dead so I replaced it an new one by a company named Anker.  It's a 14.4V. It's identical to the one that HP provided so I thought.  At any rate, I just inserted the new battery after one day in my computer and the next day I received the message above. 
    Can someone please help me fix my computer.  Any help would be greatly appreciated.
    Thanks in advance
    Karen

    Try to disconnect the battery and plug unit up to AC power and see if you still get the blue screen
    I work for HP.
    Please click the White Kudos star on the left to say thanks.
    Please mark Accept As Solution if this resolves your issue.

  • HP Pavilion g6 Notebook PC

    I bought a HP Pavilion g6 Notebook PC  with windows 8. The keyboard is unusual. next to the Z key in the last row in normal keyboards you get the shift key. But here there is another key (\ or |) in between Z key and shifit key. This is real nuisance as I am used to the normal keyboard. Can any one say what is the type of this keyboard or will HP replace this key board for a normal type key board. 
    Thank you very much for any body who can provide an answer, 
    thanks
    Amarapd

    Hello,
    Here is some information that I found in a support document, here is the link to the troubleshooting document if I didn't capture your issue correctly:
    http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/kb/docDisplay?javax.portlet.begCache​...
      Windows 7: Image on screen flickers, has lines or distorted colors
    The following conditions indicate a problem with the display or other notebook hardware. There are no adjustments or corrective actions for these conditions.
    Contact HP Customer Support for further assistance.
    Figure 10: Flickering Screen
    Figure 11: Vertical lines in the display
    Figure 12: Solid horizontal green line
    Figure 13: Incorrect colors
    top
    I work for HP, However, I am speaking for myself and not for HP

  • OS and Windows Hewlett Packard and Mac

    I am running a G5 on leopard. I need a laptop . I favour the Hewlett Packard pavilion over the mac book because of value for money amongst other things, what would my problems amount too when it comes to the internet ?

    2007-01-25 10:30:38.442 Font Book[686] Failed to deactivate container 227, with status -45.
    2007-01-25 10:31:12.413 Font Book[686] Failed to deactivate container 228, with status -45.
    2007-01-25 10:55:21.861 Font Book[711] Failed to deactivate container 229, with status -45.
    That's a sampling of what it says. There's more, but it's just repeating the same things. Just to let you know, that message comes up even for the font that does install without a problem.
    I found the fonts on this site (scroll down to Dark Courier):
    http://oldtype.8m.com/fonts.htm
    1.5 Powerbook G4   Mac OS X (10.4.8)  

Maybe you are looking for

  • How do you assign program changes to external controllers in mainstage 1

    i would like to use 6 specific buttons on my controller to toggle between patches i know how to scroll through patches using my controller by assinging the next and previous patch functions to 2 buttons on my controller however what i want is to just

  • Problem while configuring OSB External Resource in BPM Studio

    Hi I have just started using the BPM Studio 10.1.3. I want to invoke my Oracle Service Bus proxy services from one of the activities in the BPM Process flow. I created an external resource of type Oracle Service Bus and while trying to catalogue the

  • Question about ERMS push

    Hi Guru, I am prototyping the ERMS push solution in CRM7 and have some questions about the solution SAP help provided. Below is the detail about ERMS push: Here the e-mail is first handled by the e-mail pull mechanism: it is converted into a SAPoffic

  • File Size Reduction When Editing in Photoshop

    When using Smart Objects my DNG file sizes increase from 9mb to over 100mb after a few adjustments. I found that I can reduce the file size greatly, for example back to 9mb, by reducing the Image Size to, for example 300 x 400 pixels, without flatten

  • Application Focus randomly changes

    Im about to go nuts... Even as I type this, Lion is doing this crazy thing. If I have a bunch of windows open, which I always do, the Application focus randomly changes.  To better describe, If I am typing something in the address bar in Safari, it w