Hey! apple mobile device helper keeps crashing!!!

Itunes keeps crashing due to the apple mobile device helper!!!! I have now tried absolutely EVERYTHING that apple suggests and nothing works it has resulted in me not being able to restore my iphone and i have no numbers, no nothing!!!

See Troubleshooting issues with iTunes for Windows updates.
tt2

Similar Messages

  • Apple mobile device service keeps crashes

    Hi,
    Does anyone else have this problem?
    Anytime I connect my phone to itunes, apple mobile device service keeps crashing.
    I have tried disabling all anti virus/spyware/firewall settings, uninstalled and re-installed itunes and apple mobile support but still no luck,
    Thanks,
    Colm

    If your iphone shows up as a camera in device manager check out this link.
    http://support.apple.com/kb/TS1500

  • Apple Mobile Device Service keeps crashing on Mac OS X

    When I connect my iPhone and start syncing it gets so far then, then the spinning beachball appears. This always happens when I am trying to sync music, and happens everytime I sync the phone.
    When I disconnect the phone and try again itunes doesn't recognise it.
    I have found by following these instructions:
    http://docs.info.apple.com/article.html?artnum=306637
    I can get itunes to recognise the phone again and start syncing. However itunes crashes everytime I sync.
    If I force quit itunes I have to reinstall apple mobile device service, If I disconnect the iPhone then reconnect I get the error message 0xE8000001.
    I thought it might be because of the amount of music I was wanting to put on there, put doing it bit by bit seems to end up the same way. I also thought it might be because I only have USB 1.1, but if that was the case nothing would sync...surely????
    Has anyone else had this problem?
    Can anyone help....having to re-install the mobile device package all the time is a real pain!!!!
    Help!

    Are you connecting the iPhone to a USB 2.0 port? (Some of the G4 computers have USB 1.1 port and those will create sync problems.)
    Are you using the cable that was supplied with the iPhone. (Some of the older iPod cables will connect but will not transfer data at USB 2.0 speeds).

  • Apple mobile device helper - constant crashing

    i recently downloaded and installed the latest version of itunes onto my vista laptop, every few seconds a window pops up saying 'AppleMobileDeviceHelper has stopped working. A problem caused the program to stop working correctly....'
    anyone else getting something like this or know how to fix it?
    thanks
    o yea and i tried the whole uninstall and reinstalling before coming here
    thanks

    Take a look here and see if it helps:
    http://discussions.apple.com/ann.jspa?annID=640

  • PLEASE HELP!!! My 'Apple mobile device helper has stopped working'!

    Today i bought the new 3G iPhone so i went online to download the new 7.7 iTunes software. Now when i go into my iTunes a Windows pop up appears telling me that my 'Apple mobile device helper has stopped working' and that it is diagnosing the problem. The thing is that it doesn't diagnose the problem, the same box just keeps popping up over and over again.
    I am not very computer literate and have tried everything that i can think of but nothing has worked.
    Please can someone help because i'm absolutely dying to use my new iPhone; i queued up from 6 am to get my hands on it! :0(

    I'm just a simple user. I don't know how to fix it any more than any of the other posters with this problem. I've looked around in control panel, done some poking and prodding with services and processes, and can't find a reasonable way to stop the messages without completely hosing up iTunes. I know the messages are annoying as ****, and nobody likes the idea, but sitting around and doing nothing is sometimes a whole lot better then doing something that makes it worse. See if you can find a document from Apple that tells you how to go back to the previous version of iTunes. I've seen that course of action mentioned several times for previous releases of iTunes upgrades, so the instructions for it must exist in another forum.
    I just think, from the number of posts, that Apple is going to have to get a fix out pretty quickly, because this error pretty much shuts down their products on the Windows platform. They can't afford to let it go on for very long.

  • Apple Mobile Device Helper Failed????!!!???

    I tried downloading the new itunes and the new software for 2.0 and downloaded both fine but now every time i start itunes i get a message saying apple mobile device helper has failed and it will not sync or recover my phone, my phone was bricked til i recovered it on my old computer, now it seems to be working ok, but i dont have any new software. Also my new computer can not run itunes because everytime i do run it i get a message saying the helper has failed every 20 seconds or so, i want to update everything on the new computer (with vista home premium if that matters)but dont want my phone to brick again, any suggestions? already tried reinstalling itunes, and i can get the message to stop if i uninstall the apple mobile device helper but then my phone will not sync, also i have the original 8gig if that matters, thanks in advance for any help

    You can go to "C" drive, Program Files, Common Files, Apple, Mobile Device Support, Bin and remove AppleMobileDeviceHelper.exe file -- that will stop that message from poping up.

  • Apple Mobile Device Helper quits at startup-iTunes won't run.

    The last two times I have started my computer the Apple Mobile Device Helper suddenly quits and I can't open iTunes. I tried to download iTunes again but the download consistenly stopped up at 17%. I don't know what's wrong. iTunes worked fine yesterday. Please help!

    Okay, so the same thing is happening to me. I do not have a Mac.
    I uninstalled that Apple Device Mobile Support but I don't think that helped at all.
    I don't really know what I'm doing.
    Everything I plus in my iPhone it doesn't pop up in my iTunes.
    Please help!

  • Apple mobile device helper has encountered a problem

    I can open Itunes but as soon as the ipod is connected the error msg"apple mobile device helper has encountered problems". I tunes become non responsive and I have to delete thru Windows task mgner. I have deleted itunes and reloaded. I have reset setting on Ipod. I have turned Ipod off and on again but I cannot get a connnection between ipod and I tunes

    i finally found a way to fix the problem (aprt frm throwing the bloody thing away)...rolled back the computer htree days and reload evrything..so far no more problems

  • Apple Mobile Device Helper crashes and unable to restart

    I start iTunes, plug in my ipod tocuh 4 (4.3.3), nothing happens. The Apple Mobile Device support runs. I close itunes. i open itunes:ipod can´t be used because Apple mobiel device helper/support isnt running, it crashes, when i try to start it again it says ""can´t be startet because it crashed...
    Itried everxthing from the support, please Help me!
    In german
    Ich öffne iTunes, mein iPod wird im Win explorer angezeigt, unter Dienste läuft Apple Mobile Device. Ich schließe iTunes, starte es, es kommt die Meldung Dieser ipod kann nicht verwendet werden, da der dienst apple mobile device nicht gestartet wurde, in Dienste hat sich der Apple Mobile Device beendet. Ich klicke auf starten,"der dienst ... auf lokaler computer konnte nicht gestartet werden Fehler 1067: der prozess wurde unerwartet beendet.
    Also im Klartext, iTunes (10.4) erkennt mein iPod(4.3.3) nicht.
    (verzweifelte) Lösungsversuche:- Alle Komponenten von und mit itunes mehrmals neuinstallieren mit neustarts und registry cleanen.- itunes 10.3 nutzen: die mediathek ist nicht mehr mit 10.3 komaptibel- norton inet sec 2011 alle dienste deaktivieren- ordner Temp löschen- viele itunes support lösungsvorschläge- vieles mehr das mir garnicht mehr einfällt
    Bitte helft mir ich will verdammt nochmal mein ipod synchrochnisieren oder muss ich auf 10.5 und mein iphone 5 warten !!!?!??????

    Ich bin genau so vorgegangen und jetzt funktioniert alles wieder Super.
    Durch Entfernen von iTunes und zugehörigen Komponenten aus der  Systemsteuerung sollten alle unterstützenden Dateien entfernt werden.  Nachdem Sie die vorherigen Schritte ausgeführt haben, sollten Sie sich  vergewissern, dass die folgenden Dateien und Ordner entfernt wurden.  Wenn sie auf dem Computer verblieben sind, entfernen Sie sie jetzt:
    C:\Programme\Bonjour\
    C:\Programme\Gemeinsame Dateien\Apple\
    C:\Programme\iTunes\
    C:\Programme\iPod\    

  • Can't install new itunes and mobile device support keeps crashing

    a while ago, i tried getting new quicktime, but my computer crashed in the middle of the updating (also a problem- anyone know why it keeps lagging, freezing, and crashing on me?). i ignored it, and plugged in my ipod a few days later. itunes wouldn't pop up, and when i clicked the icon, i got a popup saying "itunes not found, please reinstall" or something along those lines.
    i tried reinstalling it, but it gets stuck at "copying new files". i also tried getting the new quicktime, but it get stuck about 2/3s through it. also, after leaving my computer on for a night to see if it would install, i started getting a popup from microsoft windows saying that "MobileDeviceService has stopped working". if i try to check online for a solution, the popup dissapears after a while, but pops up again in a few seconds. same with if i just close the popup. this popup has also started to appear the second i log on to my computer.
    i also tried uninstalling mobile device support (using this), but when it's preparing for installation, my computer freezes and stops working.
    tldr: updated to quicktime, but crashed in the middle. now i can't get new itunes or quicktime, and i get popups about apple mobile device support that won't go away. any suggestions?
    and my computer started to lag and freeze a lot about a month ago.. i'm not sure why. but it's been very annoying since i have to keep hitting the power button cause the freezing doesn't allow me to do anything. i ran 3 virus scans, and only 1 managed to finish without crashing, and it's telling me that nothing's wrong. i've also uninstalled and deleted a lot of things, but that hasn't helped either.
    i have vista, and would really appreciate some help.

    anyone?
    *i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
    a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
    Problem Event Name:    APPCRASH
      Application Name:    AppleMobileDeviceService.exe
      Application Version:    17.88.0.7
      Application Timestamp:    4e66ceff
      Fault Module Name:    kernel32.dll
      Fault Module Version:    6.0.6002.18005
      Fault Module Timestamp:    49e038c0
      Exception Code:    c06d007f
      Exception Offset:    0001e124
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    1033
      Additional Information 1:    fd00
      Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
      Additional Information 3:    fd00
      Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
    but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help.

  • TS3704 Trying to delete I Tunes because of missing MSVCR80.dll followed instructions from Apple to delete - Apple Mobile Device support keeps coming up its being used I have gone to program files deleted what I can from folder but left with 3 files

    I have been getting the MSVCR80.dll missing message.
    Been on the Apple site and following instruction.
    Going down the list has instructed I have Deleted I Tunes.
    Deleted Apple Software Update
    But when I try to delete Apple Mobile device it wouldn't delete so went into program files has the instructions say by going to Program Files\common Files\Apple\Apple Mobile Device Support Folder.
    It still wouldn't delete saying it was being used. 
    I opened the file and highlighted all the folders and pressed delete, most of them have disapeared into my recycle bin but the folder still holds AppleMobileService, AppleMobileDeviceService_main.dll and MobileDevice.dll. 
    Message when I right click the first file is AppleMobileService I am told this action can't be completed because file is open in Apple Mobile Device. Close and Try again. 
    When I click the next file AppleMobileDeviceService_main dll it says  It comes up with This action cannot be completed and File description Apple Mobile Device Service. Company Apple Inc. File Version 17.323.0.9 Date Created 7/9/2013. Try again...... and finally  MobileDevice.dll come up with same message but file version 710.0.0.4 Date Created 7/9/2013 Size 902KB Both say Try Again but the same thing just recurred.
    I have left my lap top on hoping that I a swift reply.
    I am certainly no computer wizard and simply trying to follow the instructions to get rid of the box which keep coming up everytime I switch the lap top on saying APS Daemon.exe-System Error. The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem.  I had looked at the internet and there appears to be warnings not to click on the button.
    I have had an apdate from Apple for the I Tunes but it wouldn't update. I thought that may have sorted it so whilst I had a few hours I thought I would go through the process that is advised on Apple's website. 
    I hope I have not ruined my computer. I haven't even tried deleting Bonjour or Apple Application Support (I Tunes 9 or later) has these are supposed to come after the step I am on.
    Please HELP!!!!!

    Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Apple Mobile Device Helper has stopped working - stuck in loop

    I keep getting a message/check box (AppleMobileDeviceHelper has stopped working)whenever I load iTunes under Vista. If I don't click and respond, my task bar gets cluttered up with these messages - I don't know what to do short of uninstalling everything.
    Any ideas of what else I can do to stop this box from coming up, so that I can use iTunes normally?
    Thanks

    You could try uninstalling Apple Mobile Device support using add/remove programs. I tunes doesn't require it and will work without it. However if you need it, try doing a repair install of iTunes which will reinstall Apple Mobile Deviced support.

  • TS1567 apple mobile device help

    My iPod touch is not recognized by iTunes. I searched on how to fix this and I have to remove the apple mobile device. It told me to go to the services window and click apple mobile device and then click stop running. I go to the services window and the apple mobile device is not listed. What does that mean? What do I do to resolve the problem?

    See the Apple Mobile Device topic of:
    iOS: Device not recognized in iTunes for Windows

  • Apple Mobile device helper problem

    Can you help me? Everytime i run iTunes I see following alert: Mobile device helper has stopped working I've tried all possible solutiuns. I've restarted Mobile Device Service in Control Panel. I have reinstalled iTunes, but I still can't connect my Iphone 4s to computer. I have Windows 7 64 bit. Are there any other ways to fix it?

    i finally found a way to fix the problem (aprt frm throwing the bloody thing away)...rolled back the computer htree days and reload evrything..so far no more problems

  • Apple Mobile Device Helper Error.

    So Apple Software updater popped up and asked me to update to 2.1 and I did now when I try sync with Itunes the following applemobiledevicehelper.exe keeps crashing. I have uninstalled itunes restarted and reinstalled itunes but the problem still occurs. Anyone got any ideas?
    AppName: applemobiledevicehelper.exe AppVer: 7.8.421.0 ModName: corefoundation.dll
    ModVer: 7.8.441.2 Offset: 00054393

    problem resolved:
    Uninstalled
    Apple Mobile Service
    Apple Software Update
    Itunes
    Reinstalled
    iTunes

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