Hey everyone I recently bought a iPod touch 5gen and the battery dosent fully charge I leave it on the charger for 2 to 3 hrs and it remains at 40 sometimes 20 percent what can it be and how can I fix it?
I recently bought a new iPod 5gen and the iPod dosent hold it's charge it stays at 40 sometimes 20 percent half an hr goes by and it says it's fully charged once I unplug it it says it has 20 percent what can I do to fix it or what can I do about it?
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?
Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy -
I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. The problem with the simple solution: there's no Genius bar in India.
Any idea what I can do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I've bought my ipod touch 1 week ago,battery drained I charge it,then when I check either it is fully charge it won't turn on at all.I already tried pressing the home and wake button several time and it wont work at allPLEASE HELP ME.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello. I am owner of an iPod Touch 5gen. I have an error "iTunes was unable to load provider data from sync services". I tried: All Apple's tutorials including reseting sync data, reinstalling and deleting all of iTunes components including deleting it from system registry. My system is Windows 7 64bit.
UPDATE: The true error is : '
"itunes was unable to load data class information from sync services"
Any of the topics didnt work.
Sync on my wife's laptop works. -
hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!
Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!
-
Hi, I recently discovered my ipod touch would no longer turn on. I've tried everything! All it does is show the low battery sign, and that is if it's connected to a computer. No matter how long I leave it charging, it does that. Is there a way to fix it? All I want are my contacts and my old calendar back. These did not sync with iTunes like my photos, music, and video. I can probably get an older, replacement iPod, but I don't want to have to readd all my important dates and reminders, as well as contact information. I guess I have two questions:
1) is there a way to get my ipod to start working again?
2) is there a way to get my old contacts and calendar back again?Try here:
iPod touch: Hardware troubleshooting
iOS: Not responding or does not turn on
To get the calender and contacts back if you can't get the iPod working is to restore the new iPod from the backup of the old one. -
I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
i recntly bought 2 ipod touches and they both seem to lock up in video mode and i was wondering if anyone else has had this problem? is it due to low battery?
It happens sometimes. Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that points to a hardare problem and an appointment at the Genius Bar is in order. -
ipod touch and running
Yes, the Nike show sensor works for the iPod touch.
Nike + iPod Frequently Asked Questions (general) - Apple Support
This app may work without the show sensor but using the iPod internal sensors.
https://itunes.apple.com/app/nike+-running/id387771637?mt=8
Just not that in both cases the app track number of steps -
Pls help me 4dis
There is no help that we can give. The iPod Touch does not include SIRI.
-
above
Put the iPod into Recovery Mode and then restore it:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
HELP
You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock -
Hello, i recently bought an ipod touch 5th generation and it came with a passcode which i did not know, it is now disabled and i am wondering on how to unlock it using itunes on the computer
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
However, you will likely run again the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
You either have to get the Apple ID and password of the previous owner and enter it or have them remove the iPod from their account.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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