Hey fix your Edge page

Why is this still on the Edge page it;s still even on the FAQ
For a limited time, existing customers who are within 12 months of their upgrade eligibility date can trade in their old devices and use Verizon Edge to enjoy the benefits of a new 4G LTE device. This offer is available 7/1/14 - 7/31/14.
Can someone tell the webmaster it's SEPTEMBER.

I can't access the itunes store. Thew page flicks on my screen and then it disappears in a couple of seconds. I'm too scared to update to a new version incase it wrecks my computer as it is quite old. Any others having same worries? Come on Apple. Help with this. I want to spend some more money but you won't let me.

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  • Fix your subscription payment page

    Please can you fix your button "next" on the last page after clicking on free months subscription, i cannot get it or any subscription because your button dont work https://secure.skype.com/buy/payment/overview

    mrk1178 wrote:
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    <IRONY ALERT>
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  • Hey apple, why don't you just fix your email forwarding?

    There is a lot of problems described in this comunity about icloud email forwarding.
    Personally I, spent a lot of time to make this fa***g email forwarding work. But it doesn't work.
    I started yesterday, but only today morning I got an email from apple that it is enabled. But it doesn't work.
    If it is not work properly - just disable it and people won't spend a lot time wondering it is work or not.
    Also, I have tried to setup google POP3 "Check mail from other accounts" , but icloud mail doesn't support POP3 protocol.
    So, apple, why don't you just fix your email forwarding? or disable it forever?
    Message was edited by: dima_st

    Hey dima_st,
    We are not Apple here. This is a user to user support community. If you have feedback you would like to share with Apple, do so here:
    Apple - Feedback
    If you have any questions or issues that you would like to see if a Community Member can help you with, then please formulate your questions, and we will see if we can help you.
    Cheers,
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  • Get back in the game - Fix your privacy settings

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    What platform(s) (Windows, Mac ....) are you using Skype on? Removing my birthdate from profile worked fine for me on Windows and Windows Phone. Are you logged in from multiple devices at the same time?
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    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins.

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  • Hanging up, window somtimes minimuses, not rsponding. read your suppose page don't work I have Windows 7 Strarter. instruction must me different to find and clear profile. HELP!!!!! HELP!!!!!!!!!

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  • TS1424 how to fix your purchase could not be completed

    how to fix your purchase could not be completed
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    And I appreciate your time Thank you
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    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • IE Active content fix breaks my page!

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    This is asked and answered about 10 times a day here.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
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    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
    "_adrian" <adrian @ test.com> wrote in message
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    >
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    Thanks
    >

  • 5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America

    Step 5.
    5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here. For now, check out all the great free features of Creative Cloud! Get started with trials
    I keep getting this.
    The Bank and Paypal states that Adobe needs to process my transaction twice.
    I have no order number/ no status nor contact from Adobe. I called customer service and he transferred me to sales where the phone rang with no answer.

    Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • What are you considering non responsive with the plugins? Flash player is working just fine then I get your crash page in the middle of doing something. You say it only crashes when it's been unresponsive for 45 seconds. Mine is crashing in less then 1

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    == This happened ==
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    '''''"I have had problems with firefox crashing for the last three month."'''''
    You need to investigate the cause of your crashes that started prior to the release of the first Firefox version that offered crash protection, version 3.6.4, released in mid to late June 2010; that is just over one month ago.
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    In addition, please do the following. Type '''about:support''' in the URL/location/address bar, on the screen presented, click "Copy all to Clipboard" and paste that into your reply.

  • Look at your iphoto 'page'. On the left is a margin running vertically down the page and within that margin are shown your files/folders - e.g 'events', I can't get that margin contents back

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    Move your cursor to the extreme left hand side of the iPhoto Window until it turns into a '+' and then click and drag right.

  • IPhone Battery Fix ---  Update 5.1.0 Works !!!  Steps to fix your Battery

      This was my post on another area but I accidently marked it as a question, so someone told me I shouldn't have marked it as a question so it could have helped more people...so here it is,  I hope it helps you too. 
    *** THIS WILL FIX YOUR iPhone BATTERY ISSUE !!!!!! BUT YOU HAVE TO TAKE THESE STEPS EXACTLY AS I MENTION THEM AND IN THE ORDER STATED. SOME OF THESE MAY SEEM REDUNDANT BUT PLEASE BE PATIENT AND FOLLOW THEM AND YOU WILL HAVE YOUR iPhone BACK THE WAY IT WAS MEANT TO BE.
    I AM UNDER THE OPINION THAT THE REASON WHY WE HAVE NOT HEARD MORE OUT OF APPLE IS THAT THEY KNOW THE UPDATE WORKS BUT PEOPLE ARE NOT GOING THROUGHT THE PROPER STEPS FOR THE UPDATE TO TAKE CORRECTLY. I TOO WAS DISAPPOINTED AND STARTED HAVING MY DOUBTS ABOUT APPLE , ESPECIALLY SINCE THIS WAS MY FIRST iPhone.
    ***GIVE THIS A TRY BEFORE YOU GIVE UP ON THEM COMPLETELY IT WILL HELP***
    HERE WE GO…
    ALLOW YOURSELF ABOUT 1 ½ TO 2 HOURS TIME TO INVEST IN THIS PROCESS BUT IT’S WORTH IT
    Hello Again,
    Well…in my last post right after I did the 5.1.0 update to my iPhone 4s I remarked about how it worked and it was doing great. Not long after that (the next day at work) I noticed that the battery life was better or seemed to be but it wasn’t quite what I thought it should be. So as I am “OCD” and do not mind doing some trial and error on my phone (I mean what do we have to lose at this point right????) Here are my findings and there is a significant increase in the battery life. Just for good measure even after I discovered the difference in mine I took my wife’s 4s and performed the exact same steps to hers and she is back to the way the 4s is supposed to be, and the way it was in the beginning when we first purchased them!! (might I say she was a little reluctant to let me have my will with hers since doing the 5.0.1 update was all my doings anyway and took our phones from us so to speak, but being a good wife she trusted me one last time ;-)
    THE PROCESS AS I DID IT:
    OPEN ICloud AND IF YOU HAVEN’T ALREADY DONE SO DO A BACK UP, THIS STEP IS SOLELY TO MAKE SURE THAT YOU WILL HAVE YOUR CONTACTS AFTER YOU ARE FINISHED WITH THIS WHOLE PROCESS. WE WILL NOT BE RESTORING FROM iCloud SO THIS STEP IS NOT FOR A RESTORE PURPOSE. 
    AFTER YOU HAVE BACKED UP TO iCloud
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    O.K. AFTER YOU HAVE TURNED EVERYTHING OFF GO INTO SETTINGS AGAIN AND COMPLETELY DELETE ALL OF YOUR EMAIL ACCOUNTS AND YOUR iCloud ACCOUNT. IT’S O.K. YOUR iCloud ACCOUNT IS NOT REALLY DELETED YOU ARE JUST DELETEING IT FROM YOUR PHONE. WE WILL BE PUTTING IT BACK ON LATER. 
    LEAVE ALL APPS ON YOUR PHONE THAT YOU THINK OR KNOW THAT YOU WANT AND DELETE ANY THAT YOU THINK YOU DO NOT WANT. 
    NEXT STEP IS CONNECTING TO iTunes BUT…NOW YOU HAVE TO BE QUICK AND AT THIS POINT AND STOP THE SYNC PROCESS BY CLICKING ON THE CIRCLE WITH AN “X” IN IT AT THE TOP MIDDLE OF SCREEN WHERE IS READS WHAT STEP IN THE SYNC PROCESS IT IS IN. DO NOT LET YOUR PHONE SYNC JUST YET OR YOU WILL UNDO EVERYTHING YOU JUST DID MANUALLY WITH YOUR PHONE. 
    IN THE LEFT COLUMN IN iTunes YOU WILL SEE YOUR iPhone’s NAME RIGHT CLICK ON IT (WINDOWS) OR TWO FINGER TAP (MAC) AND CHOOSE “BACKUP” AGAIN YOU MAY THINK A LOT OF THIS IS REDUNDANT AND YOU COMPUTER GURU’S OUT THERE MAY KNOW A BETTER WAY BUT THIS IS WHAT WORKED FOR ME (REPEATADLY) AND SO FOR THE PEOPLE OUT THERE THAT MAY NOT KNOW OR ARE FRUSTRATED THE UPDATE ISN’T WORKING THIS IS MEANT TO HELP WHOEVER IS ABOUT TO GIVE UP ON THERE PHONE. 
    AFTER YOU HAVE BACKED YOU PHONE UP IN iTunes (WHICH WE DID JUST FOR SAFE MEASURE) CLICK ON “SUMMARY” AND CHOOSE THE “DOWNLOAD & UPDATE”, THIS WILL TAKE ABOUT 40 MINS. 
    O.K. NOW AFTER YOUR PHONE HAS DOWNLOADED AND UPDATED, YOU MAY BE AT A POINT TO WHERE YOU ARE CHOOSING WHAT TO LET RUN ON YOUR PHONE LIKE “SIRI, LOCATION SERVICES, iCloud, ETC.” CHOOSE “NO” FOR ALL OF THEM SO NOT LET ANYTHING START TO RUN ON YOUR PHONE. NOW AT THE STEP OF SETTING UP iCloud OR iTunes CHOOSE SKIP OR IF IT WON’T LET YOU SKIP CHOOSE “SET UP WITH iTunes” AND LET YOUR PHONE CONNECT TO iTunes. (REMEMBER DO NOT LET YOUR PHONE SYNC AT THIS POINT EITHER…STOP IT !!
    NOW AT THIS POINT YOU ARE GOING TO DO PRETTY MUCH THE SAME THING BUT AS YOU WILL SEE IT WILL BE A LITTLE DIFFERENT.
    AGAIN CHOOSE THE “SUMMARY” TAB AND IN THE MIDDLE OF THE SCREEN YOU WILL SEE “UPDATE” OR “RESTORE”, THIS TIME YOU ARE GOING TO CHOOSE “RESTORE”! IT’S O.K. PUSH IT, DON’T BE SCARED…EVERYTHING IS GOING TO BE ALRIGHT. LOL 
    NOW THIS PART IS CRITICAL…AFTER YOU CLICK “RESTORE” THE NEXT SCREEN YOU SHOULD BE LOOKING AT (AND I DON’T REMEMBER IS IT PROCEEDS WITH THE RESTORE OR IF YOU HAVE ONE MORE OPTIONS SCREEN) IS EITHER ONE THAT ASKS IF YOU WANT TO RESTORE TO LIKE NEW FACTORY SETTINGS OR HAS A TEXT BOX TO CHOOSE THE PHONE NAME…EITHER WAY…YOU WANT TO CHOOSE RESTORE PHONE TO FACTORY SETTING (LIKE NEW) THEN WHEN YOU ARE LOOKING AT A SCREEN THAT READS “iPhone Name” AND IS HIGHLIGHTED CHOOSE THE NAME YOU WANT YOU PHONE TO BE. THEN RIGHT BELOW THAT IS A FEW “CHECK BOXES” UN-SELECT THE ONE THAT READS SYNC AND RESTORE TO A BACK-UP. YOU DO NOT WANT TO RESTORE TO A BACK-UP !!!! 
    NOW ONCE THE RESTORE PROCESS HAS FINISHED AND YOUR PHONE HAS RE-BOOTED YOU SHOULD BE LOOKING AT A SCREEN THAT ASKS YOU TO CHOOSE YOUR COUNTRY, AGAIN GO THROUGH ALL THE STEPS AND AGAIN DO NOT CHOOSE YES TO ANY OF THE OPTIONS LIKE SIRI OR LOCATION SERVICES OR iCloud. CHOOSE NO TO ALL. IT MAY NOT LET YOU CONTINUE PAST THE iTunes ACCOUNT PART IF NOT GO AHEAD AND ENTER IN YOUR iTunes INFO I.E. EMAIL & PASSORD. 
    NOW YOU SHOULD BE LOOKING AT A PHONE THAT LOOKS AS PLAIN AS THE DAY YOU BOUGHT IT !!!! EXCITING HUH?...J/K THIS IS EXACTLY WHAT YOU WANT. NOW WHAT I DID AT THIS POINT IS A HARD RESTART WHERE YOU HOLD THE “HOME” BUTTON AND THE “LOCK SCREEN” BUTTON AT THE SAME TIME LET THE PHONE BLACK OUT AND KEEP HOLDING THEM UNTIL YOU SEE THE APPLE ICON, NOW LET GO OF THEM BOTH. 
    AFTER THAT DO A SOFT RESET THIS IS WHEN YOU HOLD JUST THE “LOCK SCREEN” BUTTON UNTIL THE “POWER OFF” SLIDER APPEARS AT THE TOP, WHEN IT DOES GO AHEAD AND SLIDE IT TO TURN YOU PHONE OFF. 
    AFTER A MOMENT TURN YOU PHONE BACK ON 
    AFTER PHONE BOOTS UP GO INTO "SETTINGS" AND CHOOSE RESET ALL SETTINGS AND LET IT CYCLE THROUGH AGAIN.
    NOW AFTER PHONE POWERS BACK UP, PLUG IT INTO YOUR COMPUTER AND OPEN iTunes, AGAIN STOP THE SYNC PROCESS !!!!! 
    O.K. NOW STILL IN iTunes CHOOSE THE “APPS” TAB AND LOOK AND MAKE SURE YOU WANT THE APPS THAT ARE THERE AND WAITING TO BE SYNCD IF YOU DO NOT WANT THEM ALL UN-CHECK THE ONES THAT YOU DON’T WANT. THIS MAY BE A GOOD TIME TO BE “CHOOSY” AND NOT PUT A BUNCH OF JUNK ON YOUR PHONE THAT MAY NOT LET YOU KNOW IF THE UPDATE “TOOK” SO TO SPEAK. 
    AFTER CHOOSING APPS YOU WANT GO AHEAD AND CHECK THE SYNC BOX AND CLICK SYNC AT THE BOTTOM.
    AFTER YOU HAVE YOUR APPS ON YOUR PHONE YOU CAN GO TO “SETTINGS” AND GO TO THE iCloud TAB AND ENTER IN YOUR iCloud ACCOUNT SIGN IN INFO. ONCE YOU DO THAT TURN OFF THE THINGS YOU DON’T WANT IT TO BACK UP. MATTER OF FACT I TURNED EVERYTHING OFF AND THE ONLY ONE THAT I LET “KEEP INFORMATION ON PHONE” WAS CONTACTS. (REMEMBER EARLIER WHEN WE WHERE HERE AND I MENTIONED WE WOULD COME BACK TO THIS LATER? WELL HERE WE ARE…ONLY FOR CONTACTS) 
    AFTER SYNCING CONTACTS (AND GIVE IT A FEW MINUTES TO DOWNLOAD THEM ALL) I CHOSE TO DELETED MY iCloud ACCOUNT AND KEEP CONTACTS INFO ON PHONE. (YOU CAN DO WHAT YOU WANT BUT IT MAY RUN IN THE BACKGROUND ALL THE TIME AND MESS YOUR UPDATE UP) USE AT OWN RISK 
    NOW GO BACK INTO YOUR SETTINGS AND SET EVERYTHING UP LIKE YOU WANT IT LIKE YOUR SOUNDS ETC., I KEEP AUTOMATIC BRIGHTNESS OFF AND SET IT ABOUT 1/3 THE WAY UP, ON YOUR EMAILS I SET MINE UP NOT TO “PUSH” I WANTED TO BE ABLE TO DOWNLOAD ANY NEW EMAILS WHEN I ACTUALLY OPEN MY EMAIL APP.
    WELL THERE YOU GO…I HOPE IT HELPS YOU GET YOU PHONE BACK (AND YOUR LIFE) LOL
    HOPEFULLY THIS WILL HELP YOU, AGAIN I FEEL THAT THIS IS WHY WE HAVEN’T HEARD MORE FROM APPLE, THEY KNOW IT WORKS, IT’S JUST DO-IT-YOURSELF USERS LIKE US THAT DIDN’T KNOW HOW TO DO-IT-OURSELVES THE CORRECT WAY.
    THANKS FOR YOUR TIME AND PATIENCE !!
    I WILL TRY TO ATTACH SOME PICTURES TO SHOW MY USAGE AND BATTERY LIFE FROM 1:00 AM FRIDAY TO ABOUT 8:00 AM MONDAY MORNING !!!
    This was before Update 5.1.0
    Right After Quick Charge After Update to 5.1.0 with the above steps.
    And so on...

      This was my post on another area but I accidently marked it as a question, so someone told me I shouldn't have marked it as a question so it could have helped more people...so here it is,  I hope it helps you too. 
    *** THIS WILL FIX YOUR iPhone BATTERY ISSUE !!!!!! BUT YOU HAVE TO TAKE THESE STEPS EXACTLY AS I MENTION THEM AND IN THE ORDER STATED. SOME OF THESE MAY SEEM REDUNDANT BUT PLEASE BE PATIENT AND FOLLOW THEM AND YOU WILL HAVE YOUR iPhone BACK THE WAY IT WAS MEANT TO BE.
    I AM UNDER THE OPINION THAT THE REASON WHY WE HAVE NOT HEARD MORE OUT OF APPLE IS THAT THEY KNOW THE UPDATE WORKS BUT PEOPLE ARE NOT GOING THROUGHT THE PROPER STEPS FOR THE UPDATE TO TAKE CORRECTLY. I TOO WAS DISAPPOINTED AND STARTED HAVING MY DOUBTS ABOUT APPLE , ESPECIALLY SINCE THIS WAS MY FIRST iPhone.
    ***GIVE THIS A TRY BEFORE YOU GIVE UP ON THEM COMPLETELY IT WILL HELP***
    HERE WE GO…
    ALLOW YOURSELF ABOUT 1 ½ TO 2 HOURS TIME TO INVEST IN THIS PROCESS BUT IT’S WORTH IT
    Hello Again,
    Well…in my last post right after I did the 5.1.0 update to my iPhone 4s I remarked about how it worked and it was doing great. Not long after that (the next day at work) I noticed that the battery life was better or seemed to be but it wasn’t quite what I thought it should be. So as I am “OCD” and do not mind doing some trial and error on my phone (I mean what do we have to lose at this point right????) Here are my findings and there is a significant increase in the battery life. Just for good measure even after I discovered the difference in mine I took my wife’s 4s and performed the exact same steps to hers and she is back to the way the 4s is supposed to be, and the way it was in the beginning when we first purchased them!! (might I say she was a little reluctant to let me have my will with hers since doing the 5.0.1 update was all my doings anyway and took our phones from us so to speak, but being a good wife she trusted me one last time ;-)
    THE PROCESS AS I DID IT:
    OPEN ICloud AND IF YOU HAVEN’T ALREADY DONE SO DO A BACK UP, THIS STEP IS SOLELY TO MAKE SURE THAT YOU WILL HAVE YOUR CONTACTS AFTER YOU ARE FINISHED WITH THIS WHOLE PROCESS. WE WILL NOT BE RESTORING FROM iCloud SO THIS STEP IS NOT FOR A RESTORE PURPOSE. 
    AFTER YOU HAVE BACKED UP TO iCloud
    OPEN YOUR SETTINGS ICON AND ONE CATEGORY AT A TIME STARTING WITH THE AIRPLANE MODE AND START GOING DOWN THE LIST, GO INTO EACH ONE AND MAKE SURE EVERYTHING IN THAT TAB AND SUB-TABS IN TURNED OFF. **EVERYTHING**
    O.K. AFTER YOU HAVE TURNED EVERYTHING OFF GO INTO SETTINGS AGAIN AND COMPLETELY DELETE ALL OF YOUR EMAIL ACCOUNTS AND YOUR iCloud ACCOUNT. IT’S O.K. YOUR iCloud ACCOUNT IS NOT REALLY DELETED YOU ARE JUST DELETEING IT FROM YOUR PHONE. WE WILL BE PUTTING IT BACK ON LATER. 
    LEAVE ALL APPS ON YOUR PHONE THAT YOU THINK OR KNOW THAT YOU WANT AND DELETE ANY THAT YOU THINK YOU DO NOT WANT. 
    NEXT STEP IS CONNECTING TO iTunes BUT…NOW YOU HAVE TO BE QUICK AND AT THIS POINT AND STOP THE SYNC PROCESS BY CLICKING ON THE CIRCLE WITH AN “X” IN IT AT THE TOP MIDDLE OF SCREEN WHERE IS READS WHAT STEP IN THE SYNC PROCESS IT IS IN. DO NOT LET YOUR PHONE SYNC JUST YET OR YOU WILL UNDO EVERYTHING YOU JUST DID MANUALLY WITH YOUR PHONE. 
    IN THE LEFT COLUMN IN iTunes YOU WILL SEE YOUR iPhone’s NAME RIGHT CLICK ON IT (WINDOWS) OR TWO FINGER TAP (MAC) AND CHOOSE “BACKUP” AGAIN YOU MAY THINK A LOT OF THIS IS REDUNDANT AND YOU COMPUTER GURU’S OUT THERE MAY KNOW A BETTER WAY BUT THIS IS WHAT WORKED FOR ME (REPEATADLY) AND SO FOR THE PEOPLE OUT THERE THAT MAY NOT KNOW OR ARE FRUSTRATED THE UPDATE ISN’T WORKING THIS IS MEANT TO HELP WHOEVER IS ABOUT TO GIVE UP ON THERE PHONE. 
    AFTER YOU HAVE BACKED YOU PHONE UP IN iTunes (WHICH WE DID JUST FOR SAFE MEASURE) CLICK ON “SUMMARY” AND CHOOSE THE “DOWNLOAD & UPDATE”, THIS WILL TAKE ABOUT 40 MINS. 
    O.K. NOW AFTER YOUR PHONE HAS DOWNLOADED AND UPDATED, YOU MAY BE AT A POINT TO WHERE YOU ARE CHOOSING WHAT TO LET RUN ON YOUR PHONE LIKE “SIRI, LOCATION SERVICES, iCloud, ETC.” CHOOSE “NO” FOR ALL OF THEM SO NOT LET ANYTHING START TO RUN ON YOUR PHONE. NOW AT THE STEP OF SETTING UP iCloud OR iTunes CHOOSE SKIP OR IF IT WON’T LET YOU SKIP CHOOSE “SET UP WITH iTunes” AND LET YOUR PHONE CONNECT TO iTunes. (REMEMBER DO NOT LET YOUR PHONE SYNC AT THIS POINT EITHER…STOP IT !!
    NOW AT THIS POINT YOU ARE GOING TO DO PRETTY MUCH THE SAME THING BUT AS YOU WILL SEE IT WILL BE A LITTLE DIFFERENT.
    AGAIN CHOOSE THE “SUMMARY” TAB AND IN THE MIDDLE OF THE SCREEN YOU WILL SEE “UPDATE” OR “RESTORE”, THIS TIME YOU ARE GOING TO CHOOSE “RESTORE”! IT’S O.K. PUSH IT, DON’T BE SCARED…EVERYTHING IS GOING TO BE ALRIGHT. LOL 
    NOW THIS PART IS CRITICAL…AFTER YOU CLICK “RESTORE” THE NEXT SCREEN YOU SHOULD BE LOOKING AT (AND I DON’T REMEMBER IS IT PROCEEDS WITH THE RESTORE OR IF YOU HAVE ONE MORE OPTIONS SCREEN) IS EITHER ONE THAT ASKS IF YOU WANT TO RESTORE TO LIKE NEW FACTORY SETTINGS OR HAS A TEXT BOX TO CHOOSE THE PHONE NAME…EITHER WAY…YOU WANT TO CHOOSE RESTORE PHONE TO FACTORY SETTING (LIKE NEW) THEN WHEN YOU ARE LOOKING AT A SCREEN THAT READS “iPhone Name” AND IS HIGHLIGHTED CHOOSE THE NAME YOU WANT YOU PHONE TO BE. THEN RIGHT BELOW THAT IS A FEW “CHECK BOXES” UN-SELECT THE ONE THAT READS SYNC AND RESTORE TO A BACK-UP. YOU DO NOT WANT TO RESTORE TO A BACK-UP !!!! 
    NOW ONCE THE RESTORE PROCESS HAS FINISHED AND YOUR PHONE HAS RE-BOOTED YOU SHOULD BE LOOKING AT A SCREEN THAT ASKS YOU TO CHOOSE YOUR COUNTRY, AGAIN GO THROUGH ALL THE STEPS AND AGAIN DO NOT CHOOSE YES TO ANY OF THE OPTIONS LIKE SIRI OR LOCATION SERVICES OR iCloud. CHOOSE NO TO ALL. IT MAY NOT LET YOU CONTINUE PAST THE iTunes ACCOUNT PART IF NOT GO AHEAD AND ENTER IN YOUR iTunes INFO I.E. EMAIL & PASSORD. 
    NOW YOU SHOULD BE LOOKING AT A PHONE THAT LOOKS AS PLAIN AS THE DAY YOU BOUGHT IT !!!! EXCITING HUH?...J/K THIS IS EXACTLY WHAT YOU WANT. NOW WHAT I DID AT THIS POINT IS A HARD RESTART WHERE YOU HOLD THE “HOME” BUTTON AND THE “LOCK SCREEN” BUTTON AT THE SAME TIME LET THE PHONE BLACK OUT AND KEEP HOLDING THEM UNTIL YOU SEE THE APPLE ICON, NOW LET GO OF THEM BOTH. 
    AFTER THAT DO A SOFT RESET THIS IS WHEN YOU HOLD JUST THE “LOCK SCREEN” BUTTON UNTIL THE “POWER OFF” SLIDER APPEARS AT THE TOP, WHEN IT DOES GO AHEAD AND SLIDE IT TO TURN YOU PHONE OFF. 
    AFTER A MOMENT TURN YOU PHONE BACK ON 
    AFTER PHONE BOOTS UP GO INTO "SETTINGS" AND CHOOSE RESET ALL SETTINGS AND LET IT CYCLE THROUGH AGAIN.
    NOW AFTER PHONE POWERS BACK UP, PLUG IT INTO YOUR COMPUTER AND OPEN iTunes, AGAIN STOP THE SYNC PROCESS !!!!! 
    O.K. NOW STILL IN iTunes CHOOSE THE “APPS” TAB AND LOOK AND MAKE SURE YOU WANT THE APPS THAT ARE THERE AND WAITING TO BE SYNCD IF YOU DO NOT WANT THEM ALL UN-CHECK THE ONES THAT YOU DON’T WANT. THIS MAY BE A GOOD TIME TO BE “CHOOSY” AND NOT PUT A BUNCH OF JUNK ON YOUR PHONE THAT MAY NOT LET YOU KNOW IF THE UPDATE “TOOK” SO TO SPEAK. 
    AFTER CHOOSING APPS YOU WANT GO AHEAD AND CHECK THE SYNC BOX AND CLICK SYNC AT THE BOTTOM.
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