Hey friends, iphone keeps powering off diagnostics says bug 115 anyone know what it is
Bug_type 115
Thanks for the suggestions!
Except I tried all those before I even made this topic lol, but thanks!
I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
& I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
I am planning on going to the Apple Store this week, wish me luck!
But keep the suggestions coming if you have any, I'd appreciate it!
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IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
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Have a nice day,
Mario -
I am making a graduation video for my cousin using Final Cut Pro. I have photos layered over videos, and I was wanted to find out how you can add a border around the photos so they stand off of the video. Anyone know what I could do?
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not sure what happened I down loaded lion and now at the bottom I can see the lio logo and it says paused does anyone know what went wrong or what that means
http://support.apple.com/kb/HT4485 here, this should help
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HT1430 my iphone keeps powering off an jus showing the apple an then it says it needs to b activated
My i phone keeps powering down an just showes the apple an then says it needs activated when u go to activate it shuts itself off please help
Mine too! This just started yesterday - is this a bug. Should I restore?!!
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The phone has given me a 1015 error - unknown error has occured, during the firmwre comfirmation.
We have tired the tricks with holding the home button down for 10 secs etc, we have tried installing a number of different versions of itunes, but no joy.
We did do a backup of the phone before trying to sync it but can't re-install that either.
I have been told the only way to get the phone functional again is to re-jailbreak it, do a back up of that and try to udpate back to the apple IOS from there but the phone is not responding.
It turns on, and is in emergancy mode only, wehn I put hte sim in it's not recognising it, all it wants is to connect to itunes, which it wont do when you try.
I don't know what to do try next, at a dead end here.
I don't want a jail broken phone, I just want it to function like its meant to but at this stage I will settle for a phone that works at all.
Any suggestions,,,,,,,,, anyone??
Thanks for reading and considering my problem.Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.
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I can randomly be doing anything in the phone, it will power off. I will see the screen artifacts slowly fade off the lcd. Power it back on it works for an undertermined amount of times.
This is unacceptable.Have you fully charged your battery? If not - try it and see if the problem resolves itself.
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HT1476 iPhone 5 keeps powering off between 15&25% battery.
My iphone keeps powering off between 15&25% battery. When I try to power it on after this it says that it needs to be charged. When I attach it to the charger, it comes back on right away with 15%+ battery life still. Any ideas?
Perform a Restore... If necessary... Restore as New and then Re-Sync your Content.
Restore > http://support.apple.com/kb/HT1414 -
I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes) my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on. can anyone help?
Hi,
I am having the same problem. Itunes reports that it's uploaded all the music etc.
When I turn the match function on, it says "you are not currently subscribed to itunes match".
I have restarted the phone and coputer, logged in & out several times to no avail.
Any ideas or suggestions? -
My iPhone 3GS keeps powering off at any point when between 5 and 50% battery remains.
I could be in the middle of texting, receiving a call or using an app when all of a sudden the screen goes black and very faint randomly distributed lines are visible from the top of the screen to the bottom. The display looks a little like a barcode. I am then unable to restart the phone without plugging it into a power supply. I've looked on the Internet and cannot find a similair case.
It is so frustrating and I am continually thinking it will crash at any point.
Any help or suggestions would be very much appreciated.
ThanksWhen the "white symbol" is the white Apple logo, it is starting up....
Can take some time. -
My iphone keeps turning off and powers itself again
my iphone keeps turning off and powers itself again
Hello dantecruso,
Thanks for using Apple Support Communities.
There are some troubleshooting steps I'd like you to follow in the article below in order to resolve this issue you're experiencing.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take care,
Alex H. -
IPhone 4 keeps powering off at random times
My iPhone 4 keeps powering off at random times, I have restored it 3 times. It was real bad like every 15-20 mins, but after the restore, it is random.
It may turn off 2 times in an hour and be fine the rest of the day. Or it may turn off every 4 hours...
Nothing triggers it more then Ipod setting, Listening to the ipod.
Any Ideas?I had only the base apps. No music no other apps. Just played around with settings and checked mail. It did it with that as well.
Took it to my local apple store. They replaced it. New phone going strong so far. Full restore. All apps, all music, all ringtones, and movies. No issues so far... Seems like it was just a bad phone. But they took care of it! -
Why does my iphone keep turning off when i put my pass code in
why does my iphone keep turning off when i put my pass code in
Hi ManiPictures,
If your iPhone shuts down unexpectedly during use, I would suggest that you troubleshoot using the steps in this article -
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
As your iPhone's operating system is already up to date with iOS 8.1.1, follow the last instruction -
If you still see this issue after updating, contact Apple Support.
Thanks for using Apple Support Communities.
Best,
Brett L -
My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Hi, as the title reads my year old mid 2010 Macbook pro keeps powering off and leaving the below error message.
I'm a university student and desperately need my mac to hit deadlines etc. If anyone could suggest a solution or shed any light i'd be hugely appreciative. Thanks SO much. Joe
Interval Since Last Panic Report: 42069 sec
Panics Since Last Report: 1
Anonymous UUID: CA297B40-FD7E-38B9-3447-C39824B28ECA
Mon Jan 7 17:48:24 2013
panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff813083a9f0 : 0xffffff801da1d626
0xffffff813083aa60 : 0xffffff7f9eed9b25
0xffffff813083aaf0 : 0xffffff7f9efd34b3
0xffffff813083ab50 : 0xffffff7f9efd3527
0xffffff813083abc0 : 0xffffff7f9f2db853
0xffffff813083ad00 : 0xffffff7f9eff9659
0xffffff813083ad30 : 0xffffff7f9eee38da
0xffffff813083ade0 : 0xffffff7f9eedefac
0xffffff813083afd0 : 0xffffff7f9eee01d8
0xffffff813083b0a0 : 0xffffff7f9f8382a1
0xffffff813083b220 : 0xffffff7f9f8355d7
0xffffff813083b2a0 : 0xffffff7f9f8363b4
0xffffff813083b330 : 0xffffff7f9f836973
0xffffff813083b460 : 0xffffff7f9f837428
0xffffff813083b570 : 0xffffff7f9f8559de
0xffffff813083b5b0 : 0xffffff7f9f856be2
0xffffff813083b860 : 0xffffff7f9f8698f4
0xffffff813083b9d0 : 0xffffff7f9f86a240
0xffffff813083ba10 : 0xffffff7f9f86aadf
0xffffff813083bae0 : 0xffffff7f9f86acc2
0xffffff813083bb20 : 0xffffff7f9f85ff20
0xffffff813083bb50 : 0xffffff7f9f84228f
0xffffff813083bba0 : 0xffffff801de665b3
0xffffff813083bbc0 : 0xffffff801de6718d
0xffffff813083bc20 : 0xffffff801de64b8f
0xffffff813083bd70 : 0xffffff801da981e1
0xffffff813083be80 : 0xffffff801da20aed
0xffffff813083beb0 : 0xffffff801da10448
0xffffff813083bf00 : 0xffffff801da1961b
0xffffff813083bf70 : 0xffffff801daa5b16
0xffffff813083bfb0 : 0xffffff801daced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4567640256295
last loaded kext at 291508757115: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 65536)
last unloaded kext at 352521325148: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.99 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Welcome to the Apple Support Communities
It looks like your NVIDIA graphic is damaged. If you need your computer now, you can fix the computer downloading gfxCardStatus and selecting the option to use only the integrated graphic, so that kernel panic won't appear anymore. Note that you won't be able to use the NVIDIA graphic, so the graphic performance may be worse than with this graphic.
Of course, that's a temporary fix, because you should take the computer to an Apple Store as soon as possible to get the Mac repaired. As the NVIDIA graphic is not soldered, the repair won't be expensive
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