Hey guys apple need to sort this issue people are buying new phones here and the sound not playing from there phones like alot of people are having the same problem apple are ignoring it. I went to an apple shop for them to want 150 pounds of me

Hey guys apple need to sort this volume problem out soon like there is guys who have just bought new phones and it is happening to there's.i went to an apple shop for them to tell me I had to pay £150 to get it replaced I don't want a replacement so clearly they know what the problem is apple need to review this site and act fast before they loose alot of customers.

If you just purchased your iPhone, it will still be under warranty and Apple will replace it at no charge assuming that there hasn't been any damage due to abuse. So anyone with a new iPhone will be taken care of. If your iPhone is out of warranty and it has a hardware problem, then you have to pay the replacement charge regardless of what the problem is. Apple does not repair individual iPhones, they replace them. If you want the iPhone repared rather than replaced, you'll need to send the iPhone to an independent repair shop.
Since you don't say what "volume problem" you're referring to, though, we can't say whether or not this is indeed a hardware problem. Perhaps if you'll detail the problem and what steps you've taken to try and correct it, someone can offer advice.
Regards.

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I downloaded Acrobat Pro XI on my MacBook and it's not working. There's a message: Click reopen to open the application again. This report will be sento to Apple automatically. I did it several times and even restarted my laptop. Nothing happened. Any hin

I downloaded Acrobat Pro XI on my MacBook and it's not working. There's a message: Click reopen to open the application again. This report will be sento to Apple automatically. I did it several times and even restarted my laptop. Nothing happened. Any hints?
Thanks,
Cristina

you don't have to purchase acrobat pro xi. you can, but you can also use it via adobe's creative cloud subscription service.
to use it via cc, uninstall your current trial.
then go here and log in with the same adobe id used to pay for your cc subscription and start your acrobat xi download, Adobe: Creative, marketing, and document management solutions

I have new iPhone 4s and music will not play I can pull my So we are totally on one water filtration system and the other one has been taken down?music up and hit the play button and it dose nothing!

I have new iPhone 4s and music will not play I can pull my music up and hit the play button and it dose nothing!

Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
And, just out of curiosity, what doe water filtration systems have to do with this?
Best of luck.

HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5 and I manually erased all from my phone and now they are gone from her phone. How does she get back her contacts?

My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!

That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

Have a new iphone 5S and music won't play when headphones are plugged in. Restored the phone and tried again without restoring my info. Any ideas on apps that cause this?

I just purchased a new iphone 5s and music would not play on it with headphones plugged in. They replaced the phone for me but it continued to do this. So I restored the phone and tried to play music on youtube before I restored all my settings and apps....Any suggestions on common apps that may cause this?

We have tried 3 different brands of headphones, including the apple set and auxiliary audio cord.
Also, music works fine before I load all my apps, hence why I ask if anyone knows about any kind of certain apps causing this.

I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

Iphone 5 poor battery since iOS 8 updated Apple need to get this sorted as if ur on Internet on fone for 20 mins or so battery goes down very quickly and no it's not my battery I have 3 iphone 5 doing same

Iphone 5 poor battery since iOS 8 updated Apple need to get this sorted as if ur on Internet on fone for 20 mins or so battery goes down very quickly and no it's not my battery I have 3 iphone 5 doing same Apple take note there's millions of people that need there done not to fully charge it then it goes flat within a hour and thats with a new battery fitted aswell

brianbrew wrote:
Apple take note there's millions of people that need there done not to fully charge it then it goes flat within a hour and thats with a new battery fitted aswell
Take note that in the TOS that you agreed to when you joined the community that this is a user to user forum, and Apple does not participate. If you want Apple to take note of something, then you need to use the feedback page HERE, and click on the appropriate link.

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.

Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
GB

We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

Sky do not allow the app to work with Airplay.You will only get sound.

I just bought a new macair laptop and it doens't have idvd and I want to make a DVD slideshow with music. I have an external CD drive. Is there an applicaation that apple has to do this? IF I buy a used mac, which ones have idvd?

I have a new macair laptop and it does not have idvd. It has a flashdirve instead, so no internal CD drive though I bought an external one. I'm wanted to make a DVD slide show with music and I was told I can't do that in order to play it on a dvd player. Does Mac have an appication to buy that can do the same thing? I thought I saw one for $39.95 but not sure if it will do this. The apple store did not know for sure. Also, if I bought a used mac laptop, which ones will have the idvd installed on it?
Thanks,
Phyllis

It is now apparent that iWeb, and iDVD, will no longer be supported by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
Other users have complained to Apple via Apple via http://www.apple.com/feedback/idvd.html and/or http://www.apple.com/contact/ and have received a boxed copy of iLIfe 11. Give it a try. In the meantime the following maybe of interest:
iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
All of these issues can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
Apple has announced that iLife is now an unsupported product and those iApps will only be available thru the App Store from now on. However, the boxed iLife 11 at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought. Personally, if I already didn't have a copy I would purchase one to have it for reinstallation purposes if ever needed.
OT

Will Apple help me with this issue?

Dear Sir or Madam，
I am a student in China, I really need your help, my iphone now problems bothers me! HELP ME PLEASE!!!
As I bought my iPhone 4s(16GB,White) in the USA from Sprint, full price with tax, unlocked ,it was excepted to be a global phone. But now I come across with some problems in China using local carrier.Now I am in China, not the normal use of the phone, I rely on odd jobs to earn, very not easy, English is not my mother tongue, maybe there are many grammatical mistakes, I hope you'll forgive me! Mobile phone can not be used normally I am very sad, I can not contact the parents and friends, can not let them worry about me, I've tried all means, including the upgrade to 6.1, but still can not solve the problem, I think maybe I am in China, so can not be used normally, at this moment I am very anxious, because of the time difference, it is later I can send mail, you can see it, please help me, a Chinese student's request!
I tried all the possible solutions from the Internet, and the Official solution offered by Apple (http://support.apple.com/kb/TS4459), but it doesn't seem to work.
Will Apple help me with this issue? Please do.THANK YOU VERY MUCH!!!

We are not Apple, and Apple does not unlock phones. Sprint will unlock phones, but you have to qualify. One of the qualifications is to have been a customer in good standing for a period of time. You can check their website for what that is. After that, they can unlock the GSM side of the phone for International use, that is it. If you are on a CDMA carrier, then it cannot be unlocked. Are you trying to use a local SIM card in China?
Your only option is to contact Sprint to see if you qualify for an unlock. Only they can unlock it. Sprint is one of the poorest choices to take to another country.

I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!

I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

When trying to log in with my primary Apple ID and password, I am continuously asked for my pass word without being able to log in. How can I solve this issue, without creating a new Apple ID?

When trying to log in with my primary Apple ID and password, I am continuously asked for my pass word without being able to log in. How can I solve this issue, without creating a new Apple ID?

Chewning wrote:
I saved some of my music to a Cloud I can't access. Now, they show up as "Purchased" in iTunes, and I'm not given the option of re-downloading OR repurchasing them.
Music purchased from the iTunes store is not stored in your personal iCloud account, and an iCloud account is not required to redownload them. You should be able to redownload them as explained here: http://support.apple.com/kb/ht2519. If you are unable to, contact iTunes store support for assistance by going to https://expresslane.apple.com ; click ‘iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

julie@remax,
I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport

Hey guys apple need to sort this issue people are buying new phones here and the sound not playing from there phones like alot of people are having the same problem apple are ignoring it. I went to an apple shop for them to want 150 pounds of me

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