Hey guys i have a problem on purchasing item in apps store....my credit card cant access in apps store even thought it is still working
please help me solve this problem....
They do not charge you.
It is an authorization hold. It will be reversed.
About payment card authorization holds - Support - Apple
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Hey guys i have a problem by installing Adobe Premiere Pro Cs4.
Hey guys i have a problem by installing Adobe Premiere Pro Cs4. I am german and 14 years so sorry for by bad english... I downoadet the setup, installed all the software, but when i wanted to run it the first time, adobe sayd: You have to estart your computer, if hat doesnt work ask our support...mistake (dont know what the right word for mistake code is) code is 131:4, now i hope that you can help me by installing the software in the right way!
I hope you can help me...Na was für'n Computer? Hast du den Neustart auch wirklich gemacht? Warum CS4? Klingt einfach so, als ob du das Ganze mit unzureichenden Benutzerrechten gemacht hast und somit die Installation nie richtig fertig wird...
Mylenium -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
i have a littel problem i buy some iphone application from some shop around my area and i try to install in my iphone with laptop but i cant its seys autherize this computer and i autherized my computer a lot of time but i cant steel install any aplication into my iphone so guys please help me.thank u
Well, it seems waiting is not my strong suit..! I renamed a javascript file called recovery to sessionstore. This file was in the folder sessionstore-backups I had copied from mozilla 3 days ago, when my tabs were still in place. I replaced the sessionstore in mozilla's default folder with the renamed file and then started mozilla. And the tabs reappeared as they were 3 days ago!
So there goes the tab problem. But again when I started mozilla the window saying "a script has stopped responding" appeared, this time the script being: chrome//browser/contenttabbrowser.xml2542
If someone knows how to fix this and make firefox launch normally, please reply! Thank you -
HT3702 hello .I have a problem with a lot of charges on my credit card on apple iTunes .
hello
If you've got charges that you don't think that you should have then you can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hey Guys, I have a IMAC G5 and I just uploaded Ilife 08 to it, the problem is, when I create a DVD it sounds good until I burn it. About 1/4 of the way through it the sound stops.. What's going on with it? Is it the encoding proocess?? I'm stumped... Help me out here!
Hi
A. iMovie'08 to 11 are not the tools of choice if one aim to do a DVD as they all discard the quality of the picture by discarding every second line in it. NO way around this due to that it happens between Event's and Project's so as soon as it is being edited - Quality is lost.
B. I use iMovie HD6 or FinalCut
C. if iM'08 to 11 is a must - THEN DO NOT - Share to iDVD - BUT - "Share to Media Browser" and as Large (or ev. Medium)
THEN DO - Save as a DiskImage and see that this plays OK and ALL SOUND
D. if added audio from iTunes - then instead in iTunes - Collect all needed Audio into a NEW PlayList then BURN this as an Audio-CD (.aiff - NOT .mp3 or other) - Then use the Files on this CD in Your Movie Project's (I do)
E. I only use .aiff audio - 48kHz 16-bit (miniDV tape Camera) or 44.1kHz Audio CD - NEVER .mp3 or .wma or other file format - ALL is converted first into .aiff - ALWAYS ! - I have very few problem with Audio in my projects in iMovie or FinalCut !
Yours Bengt W -
Hi guys,
I have a problem, I have a new macbook pro. I updated the software without problems; then I tried to update iPhoto, iMovie and Garageband, but an error was displayed "You have updates available for other accounts". I don't have any other account, i tried everything found on the net but nothing seems to work...Please help me!!!!Same thing for me it writes "To update this application, sign in to the account you used to purchase it."
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hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx
Hello Makiaveli,
It sounds like you are getting this error code when you are trying to access the iTunes Store.
I found this article with this error listed in the symptoms section, for you that should help troubleshoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
To find the LSP:
Download Autoruns for Windows from Microsoft
Look for Autoruns.ZIP and open the compressed folder.
After reviewing the contents and the license, drag autoruns.exe to the desktop.
Open Autoruns.
Click on the tab that says Winsock Providers.
A list of items should appear. A column showing the publisher should be available.
For items other than Bonjour, which is from Apple, check with the publisher for updates to resolve the conflict between their software and Apple software.
If the publisher is unfamiliar to you, you may be able to use the table below to find out more information about the origin of the modifications to Windows.
Some of the publishers and programs that are known to have versions with a conflict are listed below:
Product or Publisher
LSP Name
Bigfoot Networks / Killer Gaming
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
Bsecure
Bsecure over [MSAFD Tcpip [TCP/IP]]
Bullguard
BGLsp over [MSAFD Tcpip [TCP/IP]]
Bytemobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
CA / Total Defense Internet Security
LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]]
ContentWatch / Net Nanny
CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
Dr. Web
DrWebSP.4 over [MSAFD Tcpip [TCP/IP]]
Earthlink Total Access
PropelLSP over [MSAFD Tcpip [TCP/IP]]
Eset
NOD32 protected [MSAFD Tcpip [TCP/IP]]
Fourelle Venturi
VENTURI_TP [MSAFD Tcpip [TCP/IP]]
FoxyProxy
FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]]
Hide My IP / My Privacy Tools
My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]]
MegaUpload / MegaKey
msadmid over [MSAFD Tcpip [TCP/IP]]
Netintelligence
NIHLSP over [MSAFD Tcpip [TCP/IP]]
Netscape Internet Service
SlipStream LSP over [MSAFD Tcpip [TCP/IP]]
Netsweeper
Liger over [MSAFD Tcpip [TCP/IP]]
Norman/Norman Security Suite
NLF over [MSAFD Tcpip [TCP/IP]]
Panda AntiVirus
PAV_LAYERED over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
PureSight Internet Content Filter
Winsock over MSAFD Tcpip [TCP/IP]
Ratajik Software StationRipper
AVSDA over [MSAFD-Tcpip [TCP/IP]
Safe Eyes / McAfee Family Protection
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
Sendori
SendoriLSP over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
TellyAbroad
EasyHideIP over [MSAFD Tcpip [TCP/IP]]
Trend Micro
Trend Micro LSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Wave / Embassy Trust Suite
Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]]
XFire
Xfire_LSP MSAFD Tcpip [TCP/IP]
Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Bytemobile is usually associated with cellular data connection software. You may want to check if your provider has instructions to disable or uninstall that portion of the software, such as these instructions from AT&T.
Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Thank you for using Apple Support Communities.
Cheers,
SterlingD -
Hey guys,
This is the problem. My father just got an iPhone 5. He has a Macbook Pro 2009 with OS X 10.5.8. The iPhone is not compatible with this version since the iTunes is an older version as well. At our local Apple store in my home country, they told him he needs to upgrade (which I agree of) but that the memory of this computer is not enough to hold the newer OS.
Please help, he does not really agree with buying a new computer just because of the versions.
Thank you, I appreciate your help.This is what I have. Thank you so much rdr4lfe.
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Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow
Hardware Information:
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.suhelperd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
iTunesHelper
BlackBerry Desktop Software
Bluetooth File Exchange
Garmin ANT Agent
Dropbox
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
GarminGpsControl.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
Top Processes by Memory: -
Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago.
Proglamet says that the computer does not support Power PC. Help
When I try to start it says (program "Acrobat 6.0.2 Professional.app" can not open because PowerPC applications are no longer supported.)
Please helpThe version of Acrobat you have is a PowerPC application and will not run on Mountain Lion. You will need to upgrade/purchase an Intel version of Acrobat Pro, probably Version 9.
It might have been worth checking to see if the apps you run are supported on ML before upgrading. If you backed up your system before the upgrade you could always revert to your previous level. -
i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..
Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim -
Hi fellow apple guys, i have this problem. Hope you can help me. I don't know how to use the function keys (F1 to F12) on my macbook air. Pls help
Out of the box, to use the function keys as function keys, hold down the fn key when you press the key. Otherwise, you get the picture function on the key. You can reverse this behavior in the Keyboard system prefs.
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Hi guys. i have some problem with a link from a pdf on-line,when i click on it,the page adds a "%" at the and of the link and says "page not found" because of it.
This happens only when a load my pdf file on my server, because if i click on the link when the file is on my iPad, the page opens without problem.
Any help please?
thanxthe % sign is often used when there's a space in a name. HTML doesn't like spaces so it fills them with % or %20
try, on the end of that link, see if there's a space built into the page or the link when the page was made
On the web address you may be able to 'backspace' at the end and erase that space to get the address, but whomever made the page possibly put a mistake in the link
Maybe you are looking for
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