Hey guys, I'm trying to update my itunes but it keeps on saying error, and when i try go onto itunes it keeps saying connection restarted!!

update keeps saying error when i try download the new itunes and when i try and go onto my itunes it keeps saying connection restarted, check connection!! any help would be appreciated!!

A few things to try.
Download iTues from here http://www.apple.com/itunes/download/
and save it on your PC, it's generally best to do this if you are having problems.
Try using a different browser for the download.
If you are using a wifi connection, try a wired connection if you can.
This problem has been associated with router problems also accessing the internet via a wireless dongle.
Try restarting your router.
But in the end if none of this helps the simplest thing is to get a friend to download iTunes for you and put it on a memory stick. Preferable checking that it works first.

Similar Messages

  • I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

    I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

    Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

  • I keep getting the 'Profile missing or inaccessible' error message. I've tried some of the advice given to others but none of it is working for me. I've tried opening the Profile Manager but I get the same error message when I try to do that.

    Since yesterday when trying to use Firefox I've been getting error 'Profile missing or inaccessible'.
    I've tried uninstalling & reinstalling it & from looking at advice to others with this problem I tried to access the Profile Manager but when I try to do that I again get the Profile missing error message.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Ever since I updated to iOS 7 my iMessage doesn't work and when I try to activate it, it keeps saying one thing about network settings I have reset my iPhone 4S plenty times too see if it would fix it but nothing what todo?

    Also when I try to open an app it tells me to sign into iTunes and activate push notifications and it pops up everytime I open any app, and no app tells me I have any notifications I true checking to see if I was signed out but I'm signed in I'm clueless in what to do, and apps suck as snap cat the message comes up every second so I can't even do anything with that app

    iPads only support iMessage. You cannot send SMS with any of the native iOS functionality on it. There may be some apps in the app store that will, and certainly several messaging platforms (but read the descriptions carefully).

  • HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

    hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

    Hi.
    I had a similar problem myself. This is what helped me.
    I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID.  Then went back to app updates. Once I put in my ID password all was fine.

  • I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says:  "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

    I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says:  “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

    filterc-r wrote:
    Thanks for your reply. My Mac is running 10.5.8: it's 4 years old.  When I try to update the OS software, I'm told there are none available.
    Be careful - there's a difference between update and upgrade.  Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard).  However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
    Updates are free, but upgrades cost a bit.  That's the dirference.

  • I am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?

    i am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?

    Hi there
    I think in this case, you may be best to speak with Microsoft about this, as it does seem like an issue with Office, and not your Mac.
    Follow this link, to find your local Microsoft Support contact number.
    Or perhaps create a new topic in the Microsoft Support Communities
    Good luck

  • I am trying to update I-tunes, but I get the following error message. Service Apple Mobile Device failed to start and wants me to verify I have sufficient priveledges to start system services.  I do not know what to do.

    I am trying to update I-tunes, but I get the following error message. Service Apple Mobile Device failed to start and wants me to verify I have sufficient priveledges to start system services.  I do not know what to do. I am the only user on my HP Pavillion laptop. Help!

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • TS1718 I tried to update, did not work, unintstalled did not work.  Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable.  Looking for itunes64.msi path.

    I tried to update, did not work, unintstalled did not work.  Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable.  Looking for itunes64.msi path.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Tried to update iTunes, then ran into errors. Windows error 126 / error 7 when I try to reinstall iTunes.

    Tried to update iTunes, then ran into errors. Windows error 126 / error 7 when I try to reinstall iTunes. Anyone help?

    Me too. I read some instructions to reinstall, and delete all folders associated with Apple. Worried I will delete my library and backup.

  • I tried to update my ipod4 but now all it shows is that i need to plug into itunes on a computer

    I tried to update my ipod4 but now all it shows is that i need to plug into itunes on a computer

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

  • I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?

    I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • I just updated my RAM and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.

    I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
    Here is the crash report:
    Interval Since Last Panic Report:  5426204 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    2DD57DDB-BB42-5614-395A-CA6225BDAFD9
    Wed Mar 20 11:36:53 2013
    panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eb0eb950 : 0xffffff801aa1d626
    0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
    0xffffff81eb0eba00 : 0xffffff801aa435d2
    0xffffff81eb0ebae0 : 0xffffff801aa663f7
    0xffffff81eb0ebb20 : 0xffffff801aa67398
    0xffffff81eb0ebc70 : 0xffffff801aa6887c
    0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
    0xffffff81eb0ebf50 : 0xffffff801ade182a
    0xffffff81eb0ebfb0 : 0xffffff801aaced33
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001a800000
    Kernel text base: 0xffffff801aa00000
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 1070542822
    last loaded kext at 707348380: com.apple.driver.AppleIRController    320.15 (addr 0xffffff7f9c53e000, size 28672)
    loaded kexts:
    at.obdev.nke.LittleSnitch    3908
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleUSBCardReader    3.1.0
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.2.2
    com.apple.driver.AppleUSBHub    5.2.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AirPort.Atheros40    600.70.23
    com.apple.driver.AppleUSBEHCI    5.4.0
    com.apple.driver.AppleAHCIPort    2.4.1
    com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleACPIButtons    1.6
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.6
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
    com.apple.iokit.IOUSBMassStorageClass    3.5.0
    com.apple.driver.AppleUSBMergeNub    5.2.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.iokit.IOUSBUserClient    5.2.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    500.15
    com.apple.iokit.IOAHCIFamily    2.2.1
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOUSBFamily    5.4.0
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.8.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.6
    com.apple.iokit.IOPCIFamily    2.7.2
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

    There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
    The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
    I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
    http://eshop.macsales.com/shop/apple/memory/iMac
    http://www.crucial.com/

  • Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    disable running antivirus/firewall programs.

  • I updated my iphone 4 to version 5.0.1 and when I try to delete an album, there is no button to delete. What do i do??

    I updated my iphone 4 to version 5.0.1 and when I try to delete an album, there is no button to delete. What do i do??

    Is it an album that was synced over from your computer? If so, the only way to delete that album will be to deselect it in iTunes and do a sync. That will erase it from the device

Maybe you are looking for

  • Please help!! Computer dummy + water damage

    I know this is a very common, probably annoying, question asked in Apple forums but I can't find a recently updated discussion page to post this on. My Google searches aren't really coming up with a specific answer, just pages of forums from 2005-200

  • BPM data increase very fast and want to get suggestion about BPM capacity

    Dear BPM Experts: I meet a problem with BPM capacity problem. My customer using BPM 11g and every day they Have 1000 new process,every process have 20-30 tasks,they find the data increase very fast,about 1G/day. We have done a test about BPM capacity

  • LDAP and Notes Group Security Authentication Troubles

    First, my apologies if this is in the wrong forum, but after looking at the forum names a few times this seemed the most appropriate. I have a PDF file that I would like to have access restricted to a certain group on my organization's directory serv

  • Sales invoice hitting cross company code transaction

    Hi, Material and customer maintaining in the same company code and sales order raised accordingly. but when we are trying to post delivery it is generating cross company code transactions. what are the possible reasons. sairavi

  • FTP Hanging

    When I connect to, update, or try to change sites, I am constantly getting a "Dreamweaver is currently interacting with a server" after I have completed an upload or change. I have even left Dreamweaver open and connected for two hours and come back