Hey, I am using an iphone 5, which was brought in China on August. The scream was broken when I dropped it. Can I exchange one in U.S. store because I am a student in U.S.
Hey, I am using an iphone 5, which was brought in China on August. The scream was broken when I dropped it. Can I exchange one in U.S. store because I am a student in U.S.
No. You can't exchange a foriegn iPhone for a U.S. iPhone. You'll have to get it back to China to exchange it, and then only if you have AppleCare+. Physical damage isn't covered under warranty... and IIRC, you can't get APP+ in China.
Similar Messages
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I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.
I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems. -
i had iphone 5s which was accidently dropped in water i dont know if it could be fixed or not but is it possible to save my data using i clouds without fixing the phone
if you set it up to sync with iclouds in terms of contacts and calendar and the likes in advanced the data is still in icloud
if you set it up to backup to iclouds since you only get 5GB free storage you would likely had paid to get more or used very little storage on your phone then the backup is still in iclouds
about if it can be fixed then read
iPhone 5 water - how screwed am i -
Hey there, I have an iPhone 3g that was synced to my computer. My computer got stolen with all my music on it. I have a new computer but I can't sync my computer to my iPhone. How can I recover everything that's on my iPhone 3g to my computer?
If your backup copy of your computer was not stolen, then use it to put everything back.
Otherwise, authorize your computer for your itunes account, connect iphone, do not sync, Click: File>Transfer Purchases
This will transfer itunes purchases from the iphone to the computer.
Enter at least one unique contact and calendar entry on the new computer. When you first sync, then you should get the option to merge the data. -
Hi, I created my Apple ID using my iPhone but noticed I made a grammatical error in the email address. Using my PC, I managed to edit my email address however this change is not reflected on my iPhone. What do I need to do to see the change there? Thanks.
Hi mari285,
To show the reflected name, make sure to sign out of your current Apple ID and then sign in with the new one. You can do that in Settings > iTunes & App Stores and tap the Apple ID name and a prompt will come up with multiple option and one of them is Sign Out. Then tap it again to sign in with the correct spelling to get you going.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/en-us/HT201248
Take it easy,
-Norm G. -
this is my problem ...I have a macbook pro version 10.6.7 and I cant install tunes 12 ....Ihave a i phone4, i cant use it with Itunes 10,,,I delete Itunes10,and now I cant use my Iphone with my macbook cause I don't have the correct version of Itunes,,,what is the version of Itunes i need to install?? i need it for my iphone 4 and my macbook 10.6.7
Run the Software Update pane of System Preferences or click here.
(121029) -
IPhone 3 which was unblock to any network recently upgraded on iTunes now appears to be block
iPhone 3 which was unblock to any network recently upgraded on iTunes now appears to be block
Did you go through the carrier to get it unlocked? If not, and you hacked it to unlock it, then when you updated, it relocked to the original carrier. You will need to contact the carrier to get it unlocked.
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I have an iphone 5 which was bought in the UAE, I cannot find the FACETIME button/option, and cannot find also on the contacts details, please help! thanks!
The UAE and several other mostly Middle Eastern Countries ban FaceTime. Because of this all devices manufactured for sale in those countries does not have FaceTime and FaceTime cannot be installed on those devices.
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I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?
The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue. -
I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.
Call it and ask whoever answers to give it back to you.
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When I use my iPhone Siri for dialing, it is better to have the names in the address book listed singularly. But when I want to print envelopes from the address book in a formal manner - "Mr. & Mrs. Smith". Is there any way to have both options?
Only way I can figure is having double entries one with singular + some unique field, (maybe called Siri), then making a Smart group for one or both.
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I have new apple iphone 4s which i noticed that it's gettting hot from back cover and right side. Can you please provide me any suggestion
snehsri wrote:
I have new apple iphone 4s
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart... Reset > http://support.apple.com/kb/ht1430
Restore from Backup... Restore as New > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Can i use my iphone 4 in india brought from us(at&t)
i have a iphone 4 brought from us to india. As i know my iphone has been useless for about 6 months now i just want to use my iphone in india. as i have already paid all the iphone value. Why am i not able to get it unlocked.
Because the iPhone is sold in the U.S. as carrier locked with AT&T only. There is no law in the U.S. that requires AT&T or any carrier to unlock a carrier locked phone. AT&T does not unlock the iPhone for any reason or under any circumstances. There are a number of countries out of 90 or so total where the iPhone is sold as officially unlocked. The U.S. is not one of them.
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Guys, good evening!
What is the most recently (or the best) iOS for the iphone 3G?
Nowadays, I'm using the 4.2.1, but I'm having some problems to install apps from Apple Store because this iOS is not compatible with the apps.
Thank you very much...Thank You Niel!
And if I install another version (eg 4.3), can I damage my iphone?
This is the version required by the Apple Store when I try to install apps.
For you understand better my problem, I'm not able to install simple apps like facebook and skype
What do you advise me to do?
Best regards,
Jocemar
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