Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?

Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?

Contact them back and have them follow these instructions  Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

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