Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I

Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I was just wondering if i should reinstate my service and try and wait for it to turn back on and then go get it because you need internet for it to track and with the suspended service, it can only track if connected to wifi, but they wont get past my password.

Where exactly did you buy the "new iPhone "
A country might help as well .This is a WW forum
Are Direct Mobiles an Approved Apple iPhone reseller if not it may well be a fake

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HT201328 Hello apple I am Mario Zubac from Bosnia and Hercegovina 17 years old. I have a problem..i bought a iphone 4 from a guy in Mostar and he said it was locked on Telenor Sweden. I have contacted Telenor and they said that the phone is reported stol

Hello apple
I am Mario Zubac from Bosnia and Hercegovina 17 years old.
I have a problem..i bought a iphone 4 from a guy in Mostar and he said it was locked on Telenor Sweden.
I have contacted Telenor and they said that the phone is reported stolen,and that they cant do anything to help me.
The person who sold it to me dosent reply over www.pik.ba
Please help me, i wont to unlock it,or just contact the person who reported it the real owner and return it back if nonthing.
Thank you a lot

We are all iphone users just like you.
You are not addressing Apple here.
Apple does not track lost or stolen iphones at all.

How works lync when I made a video conferences with someone in my same building?I want to understand how lyncs works, when I made video conferences with someone in my same building, if my call go to to server and then go to the person I´m calling. Or if L

I want to understand how lyncs works, when I made video conferences with someone in my same building, if my call go to to server and then go to the person I´m calling.
Or if Lync realizes that we are in the same building so it never leaves, so it don’t generate traffic. My concern is the bandwidth consumption.
Please a I need the information.
thanks

In addition, you can refer to the following link about the media connection in different scenarios:
http://www.shudnow.net/2010/12/06/lync-server-2010-port-ranges-and-audiomedia-negotiation/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Just bought a Canon Rebel T2i as a gift, not out of box yet. Called apple before I bought it and they said it's compatible with iMovie 11. Reading comments that people are having a difficult time getting iMovie to read files. Any comments?

Just bought a canon rebel t2i as a gift, not out of box yet. Called apple first and they said camera was compatible with imovie 11. reading comments that users are having difficulty with imovie reading files from rebel. any comments.

I don't see the camera listed for any version of iMovie:
http://help.apple.com/imovie/cameras/en/index.html?lang=en_US
That means that any videos you shoot will have to be imported into iPhoto and then moved to iMovie.

Hello, i upgraded from an iphone 4 to a 5 and since then my messages arent going through as imessages. i went into optus and they said that the feature is turned on so it should be working so they suggested i contact apple support

Since i upgraded from an iphone 4 to a 5 my messages aren't being sent as imessages. I went into Optus and he said that all of the features are on and it should be sending imessages. He suggested i contact Apple..

Hey staceygillespie,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting steps if it seems iMessage may not have activated correctly:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
For additional information, see this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thanks,
Matt M.

This isn't a question but rather a warning to anyone using the new OS for iphone 4. The imessage uses up your data plan like crazy. I called Apple about it and they said no it's not doing it. I called AT

The new OS is burning through my data plan like crazy and here's why. Imessage uses your data plan and not your texting plan. So every time you send a text message to someone with an iphone it uses imessage and it uses your data, not your text plan. I couldn't figure out why I was burning through so much of my data plan so quickly. I called Apple and they said, no it's not the data plan doing it. I called AT&T and they said, yes, the imessage uses data instead of your texting plan if you are texting to another iphone. Also, the new OS runs your apps all the time, even when you aren't using them. So if you are not near wifi your apps are running and burning your data plan. The AT&T guy took me through the steps to turn off the apps. You can still use them but they won't be running constantly. Seriously Apple, you should let people know this. It does say it in the fine print on the website "data rates may apply" under imessage but most people will never read this. So my data plan started on October 10th and it's already at 175 megabytes and I only have a 200 megabyte plan. I've never used more than 50 to 75 megabytes in a month. Apple get it together and be honest with people and tell them. Quit denying the problem. Most people have probably not even discovered this yet. Wait till you get your bill.

kimmie92592 wrote:
It's not really common knowledge because I've talked to several people today and none of them knew about it. Also, when I called Apple they said no the new OS is not using data. Totally wrong answer. You'd think they'd know about it and at least tell people. The people who are going to be hit by this are people like me with the 200mb plans. I just think it's best to spread the word so people can know what's happening. I still don't know how I went through so much data in such a short period of time. It's not happening anymore though, not since I fixed everything up last night.
If you are using a free wifi connection, there are no data charges with iMessage. But in an area where you did NOT have a wifi connection, of course it used 3G and of course you got charged for it (or had it count against your plan limits).
I'll ask again - without a wifi connection, just what did you think was happening? How did you think your iPhone was able to magically send a message WITHOUT using any data connection? A little bit of rational thought would have made you realize that there was no way, over a 3G connection (which is a service provided by your cellular service provider, NOT Apple), that you can send or receive ANYTHING without your service provider's plan picking it up.
Nothing abut iMessage has ever hinted that it can, in any way, bypass your service provider when NOT using a wifi connection.

I want to buy MacBook pro but I'm wandering for the keyboard could Mac's shop change the keyboard into Arabic keyboard. I want to buy 2 laptops . I have friends in USA and they visited Apple store and they asked about change the keyboard and they said Ok

I want to buy MacBook pro but I'm wandering for the keyboard could Mac's shop change the keyboard into Arabic keyboard. I want to buy 2 laptops . I have friends in USA and they visited Apple store and they asked about change the keyboard and they said Ok (the Apple store) so, I don't know about Australia store
I'm student and my une (university of New England ) give me 10% discount for each. Thanks

alifromarmidale wrote:
I need the keyboard English with Arabic. Thanks
These are user to user technical assistance forums, and nobody here represents Apple or any store. In order to find out whether you can buy something at a particular store, you really need to find some way to contact the store directly.

I have an iPad 1 and I found out I can not upgrade to IOS 6. I downloaed the History Channel program. I cannot find it on my iPad 1, but I was charged for it.

I have an ipad 1 and I found out I cannot upgrad to IOS6
I downloaded a History Channel. program. Ij cannot find it on my ipad 1, but I was charged for it. How do I find it?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4623 i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open wit

i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open with my cu

You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+

I bougt a new Macbook pro in 02/26/2013, in 11/25/ 2013, my trackpad become bulging, they exchange the trackpad, but not the bulging battery. I went there yesterday, with different problem, and they said one screw came off from the truckpad again!

I bought a new Macbook pro in 02/26/2013 from Apple Canadian Ices -003. Than I could not use it, because my cursor uncontrollably was jumping around the screen, I was resumed my trackpad become bulging, Than on11/25/ 2013 they changed my trackpad for free, because was manufactoring defect, but not the bulging battery. They said that is do not needed. Since that my cursor is quiet often quivering, I think my Macbook has serious manufacturing defect. But they said no, during a year period I went to the genius bar at least 15 times, with this and similar problems. I went there yesterday, with different problems, and they said one of the screws came off from my truck pad, therefore they need to fix it and change it. I said: - What, how, what is the real problem? A screw does not comes off just like that? They will change my trackpad again, but not the battery. They said has to rebuild the operation system, I'm saving all of my data right now! I would like to exchange the battery too, or maybe get a new Macbook. My Macbook is 2010 China model. How long I would have this trackpad problem? What are you suggesting?

If it's a 2010 as you say towards the end of your post, it's out of warranty. The battery isn't covered in that case. Why don't you just buy a new battery if that's your concern? If it's a 2013 as you say up at the top, it shouldn't have a bulging battery. How do you know it does? If it really does, ask for the store manager and explain the problem.

I have the latest itune but i am unable to update my phone or my ipad 2 i have been in to the shop and they said i need to download a diffrent type of itunes for wifi can you please help

I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help

We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
Regards.

HT4515 Just tried to place a call on my new iPhone5S. I can hear the person I'm calling, they cannot hear me. The microphone icon has a line through it, but tapping the icon does not make a difference.

Just tried to place a call with my new iPhone. I can hear the person I'm calling but they cannot hear me. There is a line across the microphone icon, which I took to mean muted but nothing changes when I tap it. What am I doing - or not doing?

is your mute switch turned on (above the volume) ? remove case and screen protecter.
is volume turned up?
if so do this
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57
<Edited by Host>

Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing

Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing

Hi Ginger611,
Welcome to the Apple Support Community!
It sounds like you are trying to mirror your iPad to your TV using an Apple TV but don’t see the mirroring option. Please use the attached article for information on setting up AirPlay Mirroring.
iOS: Use AirPlay Mirroring
Cheers,
Joe

My phone says I have a voicemail message. I go to voicemail tap the message and hear nothing. I called the person back and they said they left a message. How do I hear it?

My phone says I have a voicemail message. I go to voicemail tap the message and hear nothing. I called the person back and they said they left a message. How do I hear it?

Running out of ideas, several more things you could try are:
Force-closing the Phone app by double-tapping the home button from the home screen, locating Phone in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again.
Resetting your phone by holding the on/off and home buttons at the same time until you see the Apple logo (ignoring the off slider that appears first), then release.
Restore your phone, first using your backup and if that fails, as new.

Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I have looked on don't help. Thanks!

Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I checked didn't help. Thanks!

You need to read the manual
Click Support at the top of this page, then click manuals
Open itunes, connect ipod, select what you want, sync

Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I

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