Hey i just bought lightroom5 on creative cloud

Hey i just bought lightroom5 on creative cloud andi downloaded lightroom on creative cloud,and it wont open.. im new to photoshop or creative cloud,i dont how it works. can anyboy help me??

What is happening and what is your system??

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My work just bought me a creative cloud subscription to replace my personal one.

My work just bought me a creative cloud subscription to replace my personal one now that I am using a work computor. I am trying to switch over to that license but I am being asked for a Serial Number even though it is a subscription. How to I completely log out of my Adobe ID and then start over with the new ID? Do I have to uninstall everything?

You should be able to Sign Out and then Sign In again with the Adobe Application Manager to switch accounts.

Must i uninstall premier pro trial version before i can use the premiere pro ii just bought under the creative cloud business package?

I had the trial for premier pro. It expired and yesterday I bought the creative cloud business package.
In the creative cloud desktop app, under premier pro, it says trial expired, and the only option across from it, is to buy. But I already bought the package yesterday, why doesn't it say download or install?
If I click premier pro it takes me to a box looking for a redemption code? Do I need a redemption code,, if so how to I get one, was it emailed to me?
Should I uninstall the premier pro I have on the computer at the moment, before I can download the one I just bought? As next to premier pro in manage application it gives an option to uninstall.. I thought it could just unlock the version I have rather then needing to uninstall it and download it again?
Any help would be greatly appreciated, please
thank you
derek

Hi Derek,
I can see that you have purchased Creative Cloud for Teams subscription. You will need to invite and accept the invite before you can carry on using the product as a ful version. I can also see that you have sent the invitation to an email address but that invitation has not yet been accepted . If thats the same email address you wish to use , kindly accept the invitation and use the same email address to login to your Creative Cloud Desktop application.
Cheers,
Kartikay Sharma

I just download the Adobe Creative Cloud in my computer. As I live in Brazil, the software is in portuguese, but I'd like it in English. Is that possible to change the language? Thanks a lot.

I just download the Adobe Creative Cloud in my computer. As I live in Brazil, the software is in portuguese, but I'd like it in English. Is that possible to change the language? Thanks a lot.

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just have dowload the creative cloud on my PC, but I cannot connect with my ID each time I try it says you have been disconnected! why?

I just have dowloaded the creative cloud on my PC, but I cannot connect me with my ID each time I try it says you have been disconnected! why?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Hey I just Bought COD4 and its been installing for over an hour now. Is this normal??

Hey I just Bought COD4 and its been installing for over an hour now. Is this normal??

By installing, do you mean the progress bar is stuck? Since this has been reported more than once recently, it's probably a server issue at the moment.

I just bought an Adobe Creative Suite 6, how can I register it?

I just bought an Adobe Creative Suite 6, how can I register it?

See http://helpx.adobe.com/x-productkb/global/find-serial-number.html how to find your serial number.
Wouldn't the Creative Suite forum have been a better place to ask than the Adobe Reader forum?

I just subscribed to the Creative Cloud but there's nothing to download?

i just subscribed to the Creative Cloud but there's nothing to download?

Can you elaborate on what steps you've taken and what's not happening?

I just signed in to Creative Cloud for the third time today!

Ok, I love the new apps. I am good with the pricing structure. But this mess with first having an endless stream of problems with installing the CC manager, and the AAM, and reinstalling AND reinstalling until finally I was able to hunt down the problem myself (firewall plus anti-virus problems mostly, which just leads back to incomplete installer development IMHO).
Now? Creative cloud will not keep me signed in. What's more, it won't maintain my software authorizations. I've authorized Premeire Pro twice today, just to keep Media Encoder and dynamic link running. Why? Why why why???! To add to this, I am continually asked to reaccept the license agreement and after I login, am directed to my completely filled in profile and asked to complete it.
And if any response to this includes "uninstall/reinstall" I am going to freak the @$%^& out.
This was not happening yesterday, or the day before. Why is it happening now? If you have server problems, am I not going to be able to work?
More importantly, I'm about to pack up my gear and take a teaching appoinment in a rural area with possibly very limited Internet access. Something I thought would be fine, because I read that my license would remain active for a significant period while offline.
With two weeks to go before I leave, please tell me what is going on, and what you are going to do about it. Because I'm about to tell the University where I work that Creative Cloud is not together enough to consider yet.
Adobe, why are you trying to make me unhappy. I'm a big fan. Plus, you are delaying a significant job.

Follow the steps below. After several chat conversations with Adobe, this is what I think has fixed the issue. In the end, it makes sense, specifically the permissions settings. Mine were set to Read-Only (Step 4) which would mean that when I log in, it is not able to save my information to the neccessary files. My CC Account was logging off every day before. After following these steps, it has been 24 hours and I am still logged in. Its worth a try if you are having this issue. Note: this is for windows only.
Navigate to C:\ProgramData\Adobe.
Locate SLStore folder.
Right-click the SLStore folder, and choose Properties.
In the Attributes section, deselect the Read-Only option.
Click Apply, and then click OK to close the Confirm Attribute Changes dialog box
Again, right-click the SLStore folder and choose Properties.
Click the Security tab and set permissions.
•Administrators: Full Control
•Power Users: Everything but Full Control and Special
•System: Full Control
•Users: Read and Special
Click Advanced, and, if asked, accept the User Account Control (UAC) elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select “Replace all Child Object Permissions with Inheritable Permissions from this Object”. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.
Then navigate to C:\Program Files (x86)\Common Files\Adobe.
Locate SLCache folder and delete the complete contents of the SLCache folder.
Hit Window+R to bring up the Run Window, type %appdata% and press enter.
Click on Appdata in the address bar.
Then navigate to Local\Adobe\OOBE folder and delete the OPM.DB file.

Ripped off - Bought Lightroom and Creative Cloud at same time.

I signed up for Creative Cloud when it came out and bought Lightroom around the same time because Creative Cloud didnt include Lightroom. Since that it does, I feel ripped off that I bought Lightroom.
I can't return the software because its about a week and half 30 days. Adobe customer support has said that there is nothing they can do.
Suggestion?

Hi jifjif06
Could you please provide me your order number or email address to check your account?

Just updated via the creative cloud app and now lightroom won't even load.

As the title states:
I've just updated via creative cloud app, ran lightroom from the standard shortcut on m desktop and got 5.7. Exited that and tried to run from the new shortcut. No load.
Thought it might be to do with still having 5.7 installed, so uninstalled that via creative cloud app and it still wouldn't load. Noticed that the creative cloud app still showed lightroom as being installed (5.7 had disappeared on first uninstall). Selected uninstall again and this time it went from the installed section of the app to being an option to install.
Installed new version and it won't load.
Could someone please advise how to resolve this as I would like to be able to access my files and the changes I made.
Thankyou in advance,
Matt

Moderator:
Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
I didn't see that before writing this post.

Just wondering does a Creative cloud complete plan annual also allow access to dreamweaver, photoshop, and after effects?

I am a little new to this. I just wanna know if the 49.99 offer also lets me have after effects/ dreamweaver/ photoshop and so forth. I use these three programs quite often. I just wanna know if that is what the plan provides.

Everything on this page is included in your full Cloud membership provided you've got the hardware and operating system to run the apps
Explore Adobe desktop apps | Adobe Creative Cloud
Most apps require Windows 7 or later or Mac OS X 10.7 or later.
Full system requirements listed here
System requirements | Creative Cloud

Upgrading from just Muse to full Creative Cloud?

How would I go about doing this? And is it still in the usage agreement that I CANNOT use two computer at the same time with one Creative Cloud subscription? I always have my laptop and desktop running at the same time and switch back and forth. This would be a major PIA and deal breaker.
Thanks

Thanks Jeff. I did read through the posts once prior to my posting. I am reading through it again. I apologize for my frustration, Adobe is a great company, I still think that the issue is a little wonky and heavy-handed on Adobe's part. I just see potential issues.
I think if you buy into CC, those two copies on your two machines should be strictly enforced. I agree. But as long as your two copies are in fact only installed on two machines, Adobe's enforcement of it's EULA should stop there. What if I was to bring in a designer friend, (or maybe a starving student who can't quite yet afford Adobe CS, lol.) to help me with a big project, I bring him in and he uses my equipment to help meet a huge deadline. I am on my laptop and he is working on my desktop. That would be a violation of the EULA? That seems ridiculous.
It's my software, I pay for monthly. That's like saying, if I hired someone to help me with a construction job, they could not use my tools, they would have to provide their own hammer. Any agency or anywhere I have worked, I don't provide my own tools. Am I the only one who thinks this is bogus?? Do I really get two copies or not? Doesn't feel like it. Feels very heavy-handed on Adobe's part.

Bought subscription to creative cloud but account says otherwise...

I have recently bought a Creative Cloud Subscription but my account still shows that I am a trial member. What do I do!!??

I received a confirmation email saying my order has been processed and contained my order number. Should I be expecting further confirmation? I logged into my creative cloud account and there is a blue button prompting me to upgrade from a trial membership.
Jezreel Callejas
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Hey i just bought lightroom5 on creative cloud

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