Hey, I need to download the OS onto my iPhone 3GS, however, when I plug my phoneinto itunes it does not give me the option to do so, I am currently running 4.2.1. Can anyone help me?

irapidslammz wrote:
I can not sync it because when I plug it in it says that the apple mobile service has not been started.
Type " apple mobile device service" into the search bar at the top of this page by Support and read the resulting help article.

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HT5731 When I try to purchase a off itunes, it does not give me the option to buy. I am signed into my account and have a balance on my account. Has anyone had the same issue?

When I try to purchase from itunes, it does not give me the option to buy. I am logged into my acoount and have a balance to purchase songs/music with. Has anyone else had this problem?

Is the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
Have you purchased media from that country's iTunes?App store before?

My battery has an x on it and my battery won't work swell when Iv plugged it in, also my fan is been used and its very loud I don't know what this is? can anyone help me?

My battery seems to have an x on it I tried resetting it but my charger doesnt seem to work now however from last night it all went black and everything shut down and my charger stopped working from then also my fan is going mad everytiime i turn the computer on.. can anyone help me?

Please use punctuation to end your sentences. It is very difficult to understand what you are saying.
Is the battery swelling or not?
Or are you using the word swell as an idom?

I have the original ipad. I can't delete my photos from the ipad, and the new itunes update does not give me the option to sync photos. What do I do?

I have the orignal ipad. I synced all my photos from my computer onto. Now I don't have enough storage on my ipad so I want to delete these photos. When I try from my ipad it only gives me the option to share or copy, NOT DELETE. I went to resync my ipad to itunes, after I downloaded the new version and now it doesn't give me an option to sync photos. How do I get rid of them?

Wow. That's weird.
Is your iPad jailbroke? If it is, all bets are off. If it is not jailbroke, keep reading.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I can't change the date on my photos. i click on adjust change and date and it does not give me the earliest date to change

I can't change the date on my photos in events. I click on adjust date and time of selected photos and the date that I can edit is the oldest photo date and not the earliest. Help?

iPhoto should be showing you the date of the first photo you selected.
What do you want to achieve? It should not matter, which photo you select to adjust the time, because all photos will be corrected by the same fixed increment, if you use "Adjust Date and Time".
If you want to set all photos to the same time, use "Photos > Batch Change > Set Date to" instead.

HT1420 itunes- going into my account it does not give me the option to authorize my new computer

we just got a new computer, it will not play any of our music, and when i go to authorize it, it does not give me an option to do that. can anyone help?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97597)

HT1212 it does not give me the option to input a password so i cannot sync with itunes,anybody have a solution?

Ipod is disabled and asks for a password to connect to itunes, but does not give me the option to input a password.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201269 my new iphone 5c does not give me the option to restore from icloud backup

I am trying to transfer the data from my old phone to my new one and my new 5c does not give me the option to restore from icloud backup
So now what do I do

Settings>General>Reset>Erase all Content and Settings.
Once this is done, it will ask you to set your phone up again. You can choose to restore from your iCloud backup.

HT4972 i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

Would this matter then? can you not update the 3g to the lastest software?

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time)

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answers

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765)

HT5312 I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?

I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103693)

Hi, I had to renew my iPhone 4s and I backed up all my data to iCloud and since starting up and transferring my information over i cant receive or send messages, can anyone help please

Hi, I had to renew my iPhone 4s and backed up all my data to iCloud and since starting it up and transferring my information over I cant send or receive messages, can anyone help please

Hi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards,

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg

I have an IPhone 3; when i checked my messages earlier some had been deleted. Upon looking at the settings i noticed my message settings have changed! I no longer have the option of how long to keep my SMS messages etc. Can anyone help?

I have an IPhone 3; when i checked my messages earlier some had been deleted. Upon looking at the settings i noticed my message settings have changed! I no longer have the option of how long to keep my SMS messages etc. Can anyone help?

The iOS settings for the iPhone 3 never had an option to determine how long you wanted to save messages. That settings is new to iOS8. As far as some being deleted, there is nothing about the phone that should delete messages without some user intervention. Try a reset on the phone, this will not affect your data. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

Hey, I need to download the OS onto my iPhone 3GS, however, when I plug my phoneinto itunes it does not give me the option to do so, I am currently running 4.2.1. Can anyone help me?

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