Hey.. m frm india.. m jus advicing apple dat if dey give apple users to buy apps frm deir balance(money will b deducted..) rather by using visa, credit card n all...! its good if apple does dis.. its one kind of problem in india for apple users! i thnk
m frm india... m jus advicing apple dat y not dey give apple users to buy apps wid d us of their balance( money will b deducted frm their balance) rather by using visa, credits cards n all..... its one kind of problem in india for apple users..I THINK...!!
Nobody from Apple reads these forum, this a user forum.
Send your suggestion here http://www.apple.com/feedback/
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When you get a apple receipt for itunes songs and you paid with a itunes gift card do they charge you or give you store credit what's store credit is it good or bad or does it charge you if you have a free account with no credit cards at all is it bad?
iTunes credits are, for example, if you download a song from the store and it's found to be corrupt - if the track can't be fixed then iTunes support will tend to give you a song credit for a free download.
When you purchase music from the store then any credits that you have will be used first, then any balance that you have (e.g. from iTunes gift cards or allowances), and any remaining amount will be taken from your credit card. -
hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerousThese are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I have been buying apps for a long time without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't match the bank info. Any ideas?
Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626 -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!
How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
And then clicked on 'create Apple id' on the popup :
When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account). -
Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
KillerappleuserWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Itunes will no longer accept any of my credit cards. It says vcode doesn't match when it does. Customer service is no help. I have re-inputted the info in the account section of the apple store and in itunes--still says vcode doesn't match.
Itunes will no longer accept any of my credit cards. It says vcode doesn't match when it does. Customer service is no help. I have re-inputted the info in the account section of the apple store and in itunes--still says vcode doesn't match.
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Why does every time I try to download a app it's says my credit card security code is invalid but it's the right one?
Apple I.D. support:
http://www.apple.com/support/appleid/
FAQ about Apple I.D.
http://support.apple.com/kb/he37 -
Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!
Click here and ask the iTunes Store staff for assistance.
(108048) -
I want to use free apps on Ipad 2, but it continually asks me to submit a credit card in Itunes. I do not wish to purchase anything apps or music. I am only interested in free apps. If I were to make purchases, I would use a prepaid card like an itunes card or an app card, but NEVER a credit card. I can't seem to bypass this option of using a credit card and need to. I have another Ipad 4 and have never needed to use my credit card to migrate past itunes to use any apps. How do I get past this credit card request and still use my ipad 2. According to my Ipad 2, if I don't plug in a credit card, I can't even use free apps which is stupid.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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I purchased a macbook pro but couldnt download apps. Facts:
1. I already have an apple ID with my Ipad, which has my old (prepaid) credit card number and security code as payment information
2. I lost my credit card including all info: card number, expiry, security card. I also didnt store it anywhere else and the CC company doesnt have my security code either because it's a prepaid/loadable card (not a real credit card).
3. I purchased a Macbook Pro and tried putting in new payment info. It didnt push through as it was asking me to key in my lost security code number
4. I opened my ipad and it was asking for the same thing bec my apple ID was accessed elsewhere with the attempt to change my payment info.
5. I couldt download and purchase apps because of this, i havent downloaded pertinent software for my new computer.
Could you please help me resolve this problem?
Thank you very much
AnaContact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us
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