Hey, my iphone4 fell from my desk and its front screen cracked, how much will apple charge for fixing this? Or will they change it with a new one without any charge? (its still has warranty)

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

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My iphone 4s fell from the bed and the front screen glass got cracked but the touch screen is working fine, so can i replace just that screen glass?? If not what am i to do ? And how much it might cost me for that repairing??

My iphone 4s fell from the bed and the front screen glass got cracked but the touch screen is working fine, so can i replace just that screen glass?? If not what am i to do ? And how much it might cost me for that repairing??

I don't know. You'll have to ask.
FYI, if the phone was not originally sold in India, it can not be serviced in India. You will have to take it back to the country where it originated.

My black iphone4 front and back screen broke, how much does apple charge to fix that and can i get it in white?

My black iphone4 front and back screen broke, how much does apple charge to fix that and can i get it in white?

"why cant i get it in white?"
Return your iPhone to Apple for repair/replacement, and ask for a white one. It couldn't be simpler. Whether Apple will comply with yuor request is another matter.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

How much does apple charge to fix the back of my iphone 4s, as its cracked, how much does apple charge to fix the back of my iphone 4s, as its cracked

how much does apple charge to fix the back of my iphone 4s, as its cracked, how much does apple charge to fix the back of my iphone 4s, as its cracked

In the US, $29.

I recently dropped my iPad mini and it has a cracked screen. How much would apple charge to replace the screen

I bought this iPad mini about a month and a half ago.i did not buy applecare. However, I would like to know how much it would cost to fix the screen.

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

My 5th gen. ipod died and they replaced it with a new one, but I'm having problems getting the music. An error message says that its not authorized on this computer. The ipod is synced but it wont let me add what music I want.

My 5th gen ipod died and apple replaced it with a new one. I synced it up to the itunes that I already have on my computer but an error message keeps coming up telling me that its not authorized on this computer. What do I do?

About iTunes Store authorization and deauthorization
iPod: Troubleshooting songs and audiobooks that won't play
iPod does not play content purchased from the iTunes Store

I responded to a request to update my computer yesterday and now cant use Reunion 8! Is Apple going to fix this problem?

I am unable to use Reunion 8 since yesterday when I responded to a request to update my computer! Now it will start to open and then quit. The makers of Reunion tell me it has affected a lot of users. Is Apple going to fix this "security" update? All of my genealogy info is in that program! I have backed it up on a disc but not since May 2011.

I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
Take your time and comprehend the steps involved and you'll be backup up like before in short order.
Security Update 2012-001 Bricks Rosetta programs
Restore method.
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Try Restoring from a TimeMachine or hold option bootable clone
If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
If you don't know how to restore from TM drive
http://pondini.org/OSX/Home.html
#3 Reinstall OS X 10.6 from disk
If no recent TM or bootable clone then:
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
#4 Update to 10.6.8 without Security Update 2012-001
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#5 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
That's it really.
Further Reading:
Learn how to have a OS X drive restore ability using TimeMachine or cloning software
Learn how to clone your entire OS X boot here
http://www.bombich.com/get_ready_for_lion.html
TimeMachine help here
http://pondini.org/OSX/Home.html
Make copies of your original Snow Leopard
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
Learn how to make a bootable SL USB thumb drive
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Deciding on upgrading to Lion?
Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
http://roaringapps.com/apps:table
Unverified hacks
Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
If your a bit more skilled, a option bootable clone is much superior than TM drive.
Good Luck

HT203167 i have a purchased hardcopy of dvd movie which included digital copy. i redeemed it last week and loaded it to my ipad3, this week it is gone from my ipad and is nowhere in itunes. how can get my paid-for copy now?

i redeemed a copy of a DVD / Digital movie last week in itunes tohen synced it to my ipad(3) now it is gone and itunes
won't let me redo. How can i get my digital copy again?

Final Cut is a separate, higher end video editor. The pro version of iMovie.
Give iPhoto a look at for creating the slideshow. It's easy to assemble the photos in an album in iPhoto, put them in the order you want and then make a slideshow of them. You can select from various themes and transitions between slides and add music from your iTunes library.
When you have the slidshow as you want use the Export button at the bottom of the iPhoto window and export with Size = Medium or Large.
Save the resulting Quicktime movie file in your Movies folder.
Next, open iDVD, choose your theme and drag the QT movie file into the menu window being careful to avoid any drop zones.
Then follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
The reason I suggest iPhoto is that I find it much easier to use than iMovie (except for the older iMovie 6 HD version). Personal preferences showing here.

The backlighting on safari suddenly dimmed and the touch screen is sporadically responsive - what to do to fix this?

the backlight in safari has suddenly dimmed and the touch screen is only sporadically responsive. can't access bookmarks or see open pages.

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History).
If that doesn't wrk then try closing Safari completely : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is to try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My iphone 5 screen has cracked , how much do apple charge to replace it?

My iphone 5 screen cracked/smashed over the weekend , the phone still works along with everything on the phone. So would just like to know how much apple charge to replace the screen ? Also is it covered by apple as I have only had the phone for 15 days ?

Umm
have a look on Amazon,did Apple have any in yet
I have a simple no name hard case covers back an sides similar to a Snugg
but has correct cut out to accomodate the Lightning to 30 pin adapter
( which snugg doesn't )

Have itl and xml files on external hd am running home premium. can no longer access files, am told this is because they were created with a newer version of itunes. also when i try to download 10.3 it wont, just says invalid drive j and for me to try aga

i am running vista home premium on desktop and vista basic on laptop. have placed my itunes music with .itl and .xml files onto external drive connected to another desktop running vista and can no longer access music on first two mentioned comps only on the one connected to external drive. always am told that the library cant be read because it was created using a newer version of itunes. have tried to download 10.3 but it always tells me that i have and invalid hard drive j and to try again. any ideas?

Older versions of iTunes cannot read libraries created with newer versions of iTunes. You need to have the same version of iTunes on all your PCs. Is that the case?
As far as the problem installing iTunes goes, see this article from b noir on dealing with the problem:
https://discussions.apple.com/thread/2450004
If you get to the point where you need the Microsoft Installer cleanup utility, you will need more help as it has been withdrawn by Microsoft. but I am hoping the virtual drive trick will work,

I took my daughter's new Iphone 5 to shop and they replaced it with a new one. Today she logged on to my ICloud account and deleted all my contacts and just kept the ones she wanted. Can I retrieve my contacts, please help

My daughter has a new Iphone 5 and we share an ITunes account. She logged on to my Icloud Account and deleted all my contacts this morning. Can i restore this as I now only have her friends as my contacts?

No, data like Email, Contacts, Calendars, Reminders, Notes are only synced between devices and not included in icloud backups, so unfortunately you won't be able to restore them. Please see also: iCloud storage and backup overview: http://support.apple.com/kb/PH12519/

I have a new ipod nano; it won't sinc after i plug in and connect to itunes; i've done this many times, but this time it doesn't work (with the new one); suggestions?

any help is appreicated in helping me figure out how to sinc my new ipod nano; i'm trying to do it the way i've done it many times in the past, but this timeit won't sinc. Suggestions?

Because the Nano was previous synced to another comuter/iTunes library.
See the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Hey, my iphone4 fell from my desk and its front screen cracked, how much will apple charge for fixing this? Or will they change it with a new one without any charge? (its still has warranty)

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