Heytell app saying installed under App store but not in Iphone

Hi all,
I am trying to get the Heytell app to work on my phone but under the App store it is saying it is installed, but i cant seem to find it anywhere on my phone? Has anyone else had this problem and worked out why or how i can fix this.
Cheers
Maddog6603

It may be hiding in a folder somewhere - if you have any folders for "Social Networking," you may want to look inside to see if it's there. Alternatively, you can swipe right across your screen until you see a "Search" field - type HeyTell in the field and, if it is installed, it should appear below the field - tap the name to open.
- HeyTell Support
HeyTell iPhone FAQ: http://heytell.com/faq
HeyTell Droid FAQ: http://heytell.com/droidfaq
Follow HeyTell on Twitter: https://twitter.com/heytell
Like HeyTell on Facebook: https://facebook.com/heytell

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Saved Content ID Mapping e9dea25d-d24d-4d5c-a767-52068338e976.1, C:\Windows\ccmcache\12 ContentAccess 28/01/2015 10:12:41 6884 (0x1AE4)
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9832 (0x2668)
Saved Content ID Mapping 1a757176-8b61-4c70-b147-10cdbbfdd0b5.1, C:\Windows\ccmcache\13 ContentAccess 28/01/2015 10:12:57 9832 (0x2668)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
Releasing content request {25035F86-891D-41D3-AD45-F845D8689F88} ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
All references to Content cedf67fc-735e-4360-8db4-c8cb5d39663c.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:13:10
8140 (0x1FCC)
Saved Content ID Mapping cedf67fc-735e-4360-8db4-c8cb5d39663c.1, C:\Windows\ccmcache\14 ContentAccess 28/01/2015 10:13:10 8140 (0x1FCC)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
Releasing content request {BB6AA813-A4F7-4095-B60D-4441E3D7833D} ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
All references to Content 108336d1-2d2c-4d93-87b3-49d335640f2a.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:14:12
14352 (0x3810)
Saved Content ID Mapping 108336d1-2d2c-4d93-87b3-49d335640f2a.1, C:\Windows\ccmcache\15 ContentAccess 28/01/2015 10:14:12 14352 (0x3810)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:14:30 13956 (0x3684)
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All references to Content 3fb07321-f1d1-4b71-90f1-233b355b13dd.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:14:30
13956 (0x3684)
Saved Content ID Mapping 3fb07321-f1d1-4b71-90f1-233b355b13dd.1, C:\Windows\ccmcache\16 ContentAccess 28/01/2015 10:14:30 13956 (0x3684)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
Releasing content request {47EB54C8-54C9-4FF8-A302-53AF844FA275} ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
All references to Content 9e56a46e-9a6a-42a5-b52b-811231a0ec2e.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:15:53
10588 (0x295C)
Saved Content ID Mapping 9e56a46e-9a6a-42a5-b52b-811231a0ec2e.1, C:\Windows\ccmcache\17 ContentAccess 28/01/2015 10:15:53 10588 (0x295C)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
Releasing content request {F230295F-5136-49C7-B1FF-68697DA4C421} ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
All references to Content 21ffbbb7-e491-48c1-b515-f5d6dc72f3fd.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015 10:16:11
12040 (0x2F08)
Saved Content ID Mapping 21ffbbb7-e491-48c1-b515-f5d6dc72f3fd.1, C:\Windows\ccmcache\18 ContentAccess 28/01/2015 10:16:11 12040 (0x2F08)
Requesting content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, size(KB) 98073, under context System with priority Medium ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
User policy requested with no user credentials. ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Invalid user. ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Submitted CTM job {7174344D-6757-429C-BA3D-A6FBE9A34DA7} to download Content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 under context System ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Successfully created download request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 12104 (0x2F48)
Location update from CTM for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 and request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download location found 0 - http://USS-LON-SCCMDP1.uss.co.uk/SMS_DP_SMSPKG$/Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download location found 1 - http://USS-LON-SCCMMAN.uss.co.uk/SMS_DP_SMSPKG$/Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download request only, ignoring location update ContentAccess 28/01/2015 12:30:30 5228 (0x146C)
Download started for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 ContentAccess 28/01/2015 12:30:30 12268 (0x2FEC)
Download completed for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 under context System ContentAccess 28/01/2015 12:30:52 5228 (0x146C)
Computed hash: F6BEAA17C60572A0751C74DACE26075CC2621CF72F23B09EFEEA4C928A3B0E54 ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Hash verification succeeded for content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 downloaded under context System ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Download succeeded for download request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\19.BCWork with Error 0x00000002. ContentAccess 28/01/2015 12:30:53 5228 (0x146C)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:30:53 12104 (0x2F48)
SetCachedContentInUseFlag no change. Value : false ContentAccess 28/01/2015 12:31:05 10856 (0x2A68)
Releasing content request {5DA5E21D-BB3C-4534-964C-1862EB39F3C8} ContentAccess 28/01/2015 12:31:05 12104 (0x2F48)
All references to Content Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 28/01/2015
12:31:05 12104 (0x2F48)
Saved Content ID Mapping Content_1e4c1d46-2dd0-4b10-ba32-44523c43a83d.1, C:\Windows\ccmcache\19 ContentAccess 28/01/2015 12:31:05 12104 (0x2F48)

If the command-line you gave ConfigMgr runs successfully, there's not anything else ConfigMgr can do. Thus the logs above don't add any value. Thus, the issue lies with the MSI. Where did you get it from? Have you tried running it with the /l*v command-line
option to add verbose logging and then reviewed this log file? Have you tried manually testing using the System account (done using psexec) to more closely emulate how ConfigMgr invokes the command-line?
Jason | http://blog.configmgrftw.com | @jasonsandys

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Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
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The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
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 Cheers, Tom
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Mohan Rajesh Komatlapalli

You should post to publish forum.

Heytell app saying installed under App store but not in Iphone

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