HFM OpenApplication Unspecified Error

Question

Hi All,
Greetings!
I am facing this issue while opening HFM application (after I created the new HFM application).
*Note: I am getting this same error when I try to open a newly created HFM app in system 9.2/9.3/11.1.1.3/11.1.2. SO i believe there is some security/RAM/access issue for the admin ID with IIS/DCOM configuration. (As the error messages and other logs are same for all versions)
Error description:
     Unspecified Error
     Error code: -2147467259
Trace: Error Reference Number: {87AEAE93-9AA1-4F73-93E9-255288C00B15};User Name: ankit@Native Directory<BR>Num: 0x80004005;Type: 0;DTime: 9/6/2012 10:48:14 AM;Svr: MyServer;File: CHsxServerImpl.cpp;Line: 1880;Ver: 11.1.1.3.0.2413;<BR>Num: 0x80004005;Type: 0;DTime: 9/6/2012 10:48:22 AM;Svr: MyServer;File: CHsxServerImpl.cpp;Line: 2176;Ver: 11.1.1.3.0.2413;<BR>Num: 0x80004005;Type: 0;DTime: 9/6/2012 10:48:22 AM;Svr: MyServer;File: CHsxServerImpl.cpp;Line: 3876;Ver: 11.1.1.3.0.2413;<BR>Num: 0x80004005;Type: 1;DTime: 9/6/2012 10:48:22 AM;Svr: MyServer;File: CHsxServer.cpp;Line: 1481;Ver: 11.1.1.3.0.2413;DStr: OpenApplication: BHI;<BR>Num: 0x80004005;Type: 0;DTime: 9/6/2012 10:48:22 AM;Svr: MyServer;File: CHsxClient.cpp;Line: 2373;Ver: 11.1.1.3.0.2413;<BR>Num: 0x80004005;Type: 0;DTime: 9/6/2012 10:48:22 AM;Svr: MyServer;File: CHFMwManageApplications.cpp;Line: 206;Ver: 11.1.1.3.0.2413;
HFM log error viewer:
     1. Unspecified Error
          File: CHsxServerImpl.cpp Version: 11.1.1.3.0.2413 Line: 1880 Error: (-2147467259)(0x80004005)(Unspecified error)
          File: CHsxServerImpl.cpp Version: 11.1.1.3.0.2413 Line: 2176 Error: (-2147467259)(0x80004005)(Unspecified error)
          File: CHsxServerImpl.cpp Version: 11.1.1.3.0.2413 Line: 3876 Error: (-2147467259)(0x80004005)(Unspecified error)
          File: CHsxServer.cpp Version: 11.1.1.3.0.2413 Line: 1481 Error: (-2147467259)(0x80004005)(Unspecified error)
          File: CHsxClient.cpp Version: 11.1.1.3.0.2413 Line: 2373 Error: (-2147467259)(0x80004005)(Unspecified error)
     2. HsvDatasource for application ABC with a process ID of 5008 on server MyServer failed to start!
          File: CHsvDataSource.cpp Version: 11.1.1.3.0.2413 Line: 257
          Error: (-2147215102)(0x80041902)(HsvDatasource for application BHI with a process ID of 5008 on server MyServer failed to start!
System:
     Type     : Vrtual Machine
     OS     : Windows 2003 Server R2 Enterprise edition
     RAM     : 2GB
     .NET     : 2.0.50727 (IIS 6)
     RDBMS     : SQL 2000 SP3 pack
     Hyperion Version: 11.1.1.3 (*Used Apache for deploying workspace app)
Pre-Installation checks:
     1. The OS admin ID were given necessary roles and provileges.
     2. Necessary local policy rights were taken care of.
     3. SQL Admin ID has necessary rights (like Bulk insert etc.)
     4. In IIS, the web service extensions like CGI/ISAPI were set to allowed.
Installation & Config checks:
     5. There were no errors while installation or configuration.
     6. DCOM was correctly enabled.
     7. IIS is correctly configured and running.
Post-Installtion checks:
     8. Created new user with admin rights for creating application.
     9. No error in logging to workspace.
     10. No error while creating or registering the new HFM application.
     11. The HFM and other directories in IIS is correctly configured with necessary rights.
     12. The URL http://MyServer/hfm returns 'HFM' at the page, so hopefully HFM is configured correctly.
Services Running:
     Foundation and OpenLdap
     Workspace Agent and Web app
     Apache 2.0
     HFM DME and Web Service Manager
     (Note: HFM Management service is stopped)
Any help will be highly appreciated.
Regards,
Ankit

Answer 1

Hi there,
I have seen this error in the past I think.
It is related with the configuration of the app server and the Working Folder.
I would suggest to reconfigure your system and make sure that all the folders that you will define during configuration exist.
Regards,
Thanos