HFM Smartview error

I am getting the following error while connecting to Smartview.
exception errorcode = 10002 native = 2147192496 type = error
desc = Unkown error has occured during xml parsing at line {0} and column {1}
details from = HFMProviderInternal.cs.Execute Root Element is missing
Any ideas what could be the issue here?
Thanks.

Try uninstalling the addin, then install using the executable not just the xla file.

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HFM Smartview connection issue. error 404

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error" Can not connect to the provider.Make sure it is running in the specified host/port.Error: 404
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This is a BUG as per Oracle
Bug 16492280 : EXPORT TO SMART VIEW QUERY READY DOESN'T WORK: XML LOAD ERROR

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Please provide me a solution for this.
One of the users is encountering the above issue when he connects the Smartview templates, we have implemented the steps in which specified as per "Hyperion Financial Management for SmartView Error "Unknown Error in HFMProviderData at the root level is invalid. Line 1, position 1" (Doc ID 1361427.1)"
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Hi KK,
You may want to review below archived discussions regarding the same issue:
https://community.oracle.com/message/10287197
https://community.oracle.com/message/9701674
~ KK

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G

I assume that you still have the first problem described in your first posting, i.e. that the HFM system described in your second point is reinstalled (and overwritten).
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Hi All,
Once of the the user is trying open the Excel report send by another user by email,and he is getting the error "" One or More invalid names were detected in this workbook. Those invalid names have been changed to #ref!""
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Hi,
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Microsoft (R) Visual C# 2005 Compiler version 8.00.50727.42
for Microsoft (R) Windows (R) 2005 Framework version 2.0.50727
Copyright (C) Microsoft Corporation 2001-2005. All rights reserved.
d:\Hyperion\FinancialManagement\Web\HFMOfficeProvider\App_Code\HFMOfficeProvider.aspx.cs(4,7): error CS0246: The type or namespace name 'HFMWEBSERVICEMANAGERLib' could not be found (are you missing a using directive or an assembly reference?)
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Hi memaat,
It looks like a problem with your network. See if this TechDoc helps http://technet.microsoft.com/en-us/library/cc957018.aspx
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--Chris

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thanks for replying..
No this issue doesn't persists from Day one.We were able to do consolidation.
There were a few updates to my system,I am mentioning them:
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SmartView Error "Cannot Connect to the Provider. Make Sure It Is Running...

Hi All
Our user are getting below error when they try to connect from SmartView
Cannot Connect to the Provider. Make Sure It Is Running in the Specified Host/Port.Error(12031).
We are on 9.3.3 planning.our web server is WebSphere
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Thanks,

You might want to increase the timeout and check:
Smartview in Excel utilizes some Microsoft settings that it obtains From IE. When running on IE 7 or higher there are new settings that have a low default time out. You can increase these by following the instructions in the articles listed below
http://support.microsoft.com/kb/813827
http://support.microsoft.com/kb/181050
Make sure you have a safe backup of the windows registry before you do this .
1. Open the Registry (Start -> Run -> Regedit)
2. Locate the following section:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\
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ReceiveTimeout and set it to 00dbba00
KeepAliveTimeout and set it to 00180000
ServerInfoTimeout and set it to 00180000
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HTH-
Jasmine.

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