HG282DJ scalable barcode font card in HP Laserjet 400 M401dn not detected

Hello, We have recently bought an HP laserjet 400 M401dn. We quickly realized this printer did not print any barcodes so we purchased an HG282DJ scalable barcode DIMM card. Unfortunately, after installing it in the printer and testing it, it still did not print the barcodes. I have installed it the way it showed me on the HP installation process. (shut down the printer, unplug all cables from the printer, plug the DIMM card, replug cables and turn on the printer). It then suggested me to print a PCL Font List which, unfortunately, did not include the barcodes font list. I then connected directly on the printer's web interface on the Home tab - config page where it says "DIMM 1"...it shows "Empty" is the card faulty or do I need to install an additional software for this to work? I thought this was pretty much Plug-And-Play. Thank you.

Hi, Is your firmware update for HP Laserjet 400 M401dn compatible with M401a, we are still having the same issue regarding barcode printing , and I can't find where to download the firmware update for our HP Laserjet 400 M401a.  My printer's Firmware Datecode is 20140521.  Any help from you will very much appreciated. Thanks and regards

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