HH3 Gig-E not working and terrible WiFi

Hi all - Does anyone have any ideas about what could be causing the following issues :
I have a HomeHub 3 (only 6 months old)
1.  The GigE port refuses to work.  I have tried a cat-6 cable direct from the port to my laptop and it just doesn't work - The Ethernet card in the laptop denies there is anything connected.  If I then swap the cable to a standard port on the hub it works just fine.  I have tried multiple Cat-6 cables (including ones I have made myself and pre-made ones)
2.  The WiFi performance is awful!  I get almost no signal in the kitchen,  which is next door to the lounge (where the HH is).
Any help much appreciated

For avoidance of doubt,  the laptop DOES have a gigabit port LOL!  The chipset is : Realtek PCIe GBE Family Controller.
Also, if I connect the laptop to my Gigabit switch,  the front panel tells me it is connecting at Gigabit speeds.
Also - this is a type B HH3

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