Hi, 2nd trial on the CS6 Master Coll downloaded (to prev app location) no issues, but when I open an

Hi, 2nd trial on the CS6 Master Coll downloaded (to pref app location) no issues, but when I open a n appl I get 'Your Trial has Expired'. What should I do?

There is nothing you can do. You misunderstand how this works. Trials only run once and that is that. After you have exhausted your 30 days, there is no way to run a trial a second time on the same machine. You will have to buy the software if you want continue using it.
Mylenium

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I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

I bought an application in itunes. When i opened the application, it asked me the access key that was sent throught my email address. But when i open my email address, there was no message from apple. how was that? where can i get the access key?

i bought an application in itunes. When i opened the application, it asked me the access key that was sent throught my email address. But when i open my email address, there was no message from apple. how was that? where can i get the access key?

Apple doesn't send access keys for apps. Which app was this?

Where is the CS6 Master Collection download page?

I have CS6 Master Collection on my old computer, and wish to download it onto my new one (Windows 8).
I've reviewed past forums on here and links the provided seem to be outdated/expired/etc. Howerever, if I've simply missed one, please feel free to shoot the link this way.
I see how to download individual CS6 programs separately, but wish to download the collection as a package.
Thanks!
T

This information appears to be up-to-date:
http://forums.adobe.com/thread/1244543?tstart=0

My nephew lend me his iPad and I have wi-fi service @ home, I get the wi-fi icon on top, it's activated but when I open Safari to go online it ask me for the password which I have and type in. It tells me I have typed incorrect pw. What's wrong?

my nephew lend me his iPad and I have wi-fi service @ home, I get the wi-fi icon on top of iPad, it's activated but when I open Safari to go online it ask me for the password which I have and type in. It tells me I have typed incorrect pw. What's wrong? I even called my internet server and they cant help! They're saying my nephew must have a block. I asked my nephew and he said "what r they talking about, I have no block" Can anyone help ME PLZ.

When you go to Settings > WiFi and see your network name does it have a padlock icon to the right of the network name? If so it is a secured network with a password.
How did you connect to your network from the iPad? From Settings > Wifi? Was a network password requested? Was it accepted?
If you touch the ">" to the right of your network name what do you see for IP Address, Subnet Mask, Router, and DNS?

HT4463 Hi downloaded grand auto theft from apple store,appeared to download but when I open it , it starts with blue screen and turns of the game. can anyone help

Hi downloaded grand theft auto from apple store but when I open it, it starts the programme then switches off. Can anyone help

Restart the iPad, if it still continues, trash it and redownload again....

Owner of CS6 Master. Unaccidentally installed Acrobat XI Professional. Was always trial - not upgrade. Uninstalled Acrobat XI Pro. Can I just download the Acrobat X Pro and install it using the CS6 Master License number ?

Hi, I believe I made a mistake when installed Acrobat XI Professional over the CS6 Master version Acrobat X Professional. The result ended up with running a trial version of Acrobat XI Professional. I wanted to upgrade but not using the subscription version, but rather buy the software and own it, like with my CS6 Master Software. Well, I now uninstalled the Acrobat XI Professional and wondering if I now can download the Acrobat X Pro software, install it and use the CS6 Master license number to get going ?
Kind Regards
Gunnar

Well. After downloading the separate full version of Acrobat X Professional, it could not be installed using the serial # for CS6 Master Collection. I started the installation for CS6 Master Collection and ONLY selected Acrobat X Professional. Voila! Now everything is working.
//Gunnar

Problems with the CS6 Master Collection disk image (invalid checksum)

I have problems downloading the trial for CS6 Master Collection for MacOS X.
I've tried downloading using the Download Assistant, both as a privileged and an unprivileged user, and have also tried the direct download as both privileged and unprivileged. Each time I've waited until the download was complete before trying to install, but every time the disk image fails to open, complaining of an "invalid checksum".
I've tried mounting the disk image without validating the checksum, but while I can then run the installer, the installation fails due to lack of privileges – again, this is regardsless of user privileges. I've also tried deleting the preferences and cache-files for Download Assistant, but to no avail.
Can anyone confirm that the english version of the CS6 Master Collecion disk image is working and can be mounted without error on MacOS X 10.7? I have now downloaded and re-downloaded the disk image at least eight times, and while I have a fast Internet-connection, this is getting tedious.

I just downloaded the DMG from Adobe.com using the trial and it mounts fine. I was able to start the installation.
I did not get a checksum error or any other error.
However, I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
<quote>
If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum. The following steps will allow you to temporarily disable this feature:
Open the Disk Utility located in Applications/Utilities
Go under the Disk Utility menu and select preferences
Deselect the option to verify checksums
Try mounting your DMG file
I would recommend turning this feature back on though after the installation is complete. Also if you notice this happening on additional files it can indicate a problem with your Internet connection.
</quote>
Could you try these steps and let us know if you were able to proceed.

Trial version of CS6 Master Collection keeps asking me to validate a serial number.

I downloaded the trial version of CS6 Master Collection for Windows. I installed it as a trial on a 64 bit windows machine. When I try to run any application, I am asked to validate a serial number even though none has ever been entered. I uninstalled, rebooted, downloaded and ran the latest version of the Adobe Cleaner and rebooted. I reinstalled and I am still being asked to validate a serial number. There have been registered versions of Photoshop CS 5 and CS5,5 on this machine, as well as a trial version of Photoshop CS6. I have tried everything I know. Help please?

Hi,
Can you please verify:
It shows Validating Serial Number screen on every launch.?
Does it hang their or shows an error?
If it shows an error then on next screen does it prompt for entering new serial Number?
Can you please send oobelib.log (in %temp% in windows and /tmp in Mac) so that I can help you in a better manner.
-Priyank

Unable to install Adobe Acrobat X from the CS6 Master Collection

I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

Hello Jeff,
I received an error message when trying to install from the new CS6 that was pushed out to our computers at work. I found my old Adobe Acrobat 10 and reinstalled it. It works okay now.

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).

It didn't log anything:
2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session*****************

Hi, I need to download the CS6 Master Collection - ME ! Where can i find the link for the Middle East Version?

Hi,
I'm replacing my computer, and I need to download the CS6 Master Collection - ME
I have software license, and serial number
Where can i find the download link for the Middle East Version (CS6 Master Collection)?
Thanks,
ToMeR

ToMeR did you purchase the middle eastern version from Adobe directly? If so then please see Find a download link on Adobe.com for information on how to download your purchased software. If you purchased the software from a reseller then I would recommend contacting them for installation files.

How do I get the CS6 Master Collection discs mailed?

I am waiting for the CS6 Master Collection - I purchased the CS5.5 upgrade within the window for the free CS6 upgrade, however I need to have the discs shipped. My download speed would take days. How do I proceed with this once the software becomes fully available? Thanks.
    Joseph W. Bourke
    Warner, NH

Thanks both Steve and Bob -
    I was kind of being patient, knowing that the freebie upgrades would probably be a bit low in the Adobe pecking order. I'll be patient a while longer. Since I just installed the CS5.5 Master Collection, then spent a couple of days updating settings, plugins, etc., I'm not looking forward to doing it all again with CS6 - except for some of the new features I'm dying to try out.

Why does the CS6 Master Collection Suite take up so much RAM on a computer??

so, if, i brought the CS6 Master Collection Suite i would need more RAM on my computer right?
because, my apple computer only has 4GB of memory and that program needs 4GB of RAM.
I would need to add more memory to my apple computer say upgrade it to maybe 8GB of RAM??
But, i don't understand why does that suite need so much memory or RAM on a computer??
could i just only download the programs i really need onto my apple laptop and maybe that
would free up some memory or RAM so that the program wouldn't end up using all of the memory
on my computer could i just do that??
Message was edited by: mzpretty3

Mzpretty3 you can find the system requirements for CS6 Master Collection at http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html#CS6_Master_ Collection_system_requirements. For Mac OS we recommend a minimum of 4 GB of RAM and if you are going to do heavy photo or video editing then you will want to have at least 8 GB of RAM available.
Please also be aware that the installation will require at least 15.5 GB of hard drive space. This is separate from the amount of RAM which you have installed.

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?

Hi, 2nd trial on the CS6 Master Coll downloaded (to prev app location) no issues, but when I open an

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