Hi all Brand new ipod touch not resonding

Hi all, We have a brand new ipod touch, we connected it to the computer and all was going well itunes came up , it stated snic and then itune closed and the ipod went onto a screen with a cord and the itune icon, we have tried to connect it again however it sayes it needs to retore but it won't. We have held the on/off button anf middle button together for 10 sec but no luck, PLEASE HELP!!
We have another ipod touch whitch is working fine

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

Similar Messages

  • Brand new ipod touch not working like it should??

    I have a brand new ipod touch that i got last tuesday.and every downloaded app will stop working after i have had it for about a day..like it starts to load the app then just goes back to homescreen..all pre-installed apps work fine.
    but i have tryed restoring my ipod and it doesnt really fix it because all the apps stop working just like before..and i have also tryed deleting and re-installing the apps but is still doing the same thing.
    Is there a way to fix this or should i get it replaced??
    (i have a 2 year warrenty)

    Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

  • Brand new iPod touch not showing in iTunes - HELP!!!

    It showed when I first got it home, then I updated to iTunes 10.1, and it wouldn't show. Called Apple, they had me put iTunes in the trash (along with some other things) and reinstall it. It showed again, and everything was fine - until I updated to iTunes 10.1.1, then it was gone again! Called Apple again, they had me check all kinds of things. Then had me reset my iPod touch. It came up with an error, and they said it was a hardware problem, to send it back to them and they would send me a new one. Got the new one today, and guess what? IT DOESN'T SHOW UP IN ITUNES!!! I'm beyond frustrated! I don't want to have to reinstall iTunes every time there is an update. I have yet another call set up with them, but if there are any other suggestions before then, I'm all ears!

    This may help:
    http://support.apple.com/kb/TS3540
    (Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

  • Brand new iPod Touch - not recognized by my computer or iTunes

    I just purchased an iPod Touch today and it isn't showing up in My Computer or iTunes. My USB port is working because it recognizes other devises. I checked my USB port in Device Manager and it says Standard Enhanced PCI to USB Host Controller. I even uninstalled iTunes and installed it again. I'm just sick ... I have read everything I can find that might work, but nothing does.
    If anyone has a suggestion for me, I would really appreciate it.
    Martha

    Thanks, Alex. The link you gave me says that there should be a Apple device listed with my USB's and it is not. I did find the driver USBAAPL.SYS in the Windows\System32 folder\drivers. Should it be somewhere else to work??? The Mobile Device Service is there and is started. I am completely iPod ignorant, but I did have a shuffle sometime back that worked just fine.
    I appreciate your help. If you have any other advice, I would appreciate it.

  • The head phone jack on my brand new iPod touch 5th generation is not working properly

    The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

    Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
    So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
    Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
    Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
    I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
    This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!

    just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Brand new iPod Touch is not being recognized by my computer

    Hello,
    I just bought a brand new iPod Touch. I had iTunes installed since this is a replacement to a very old iPod. When I plugged my new iPod Touch to start the very first sync, iTunes crashed and started giving me a Windows 7 error (999). After many frustrated attempts to reinstall iTunes (and a few blue screens in between), I followed a recommendation in one of the postings to delete all the Apple programs in a certain order. It worked and I was able to reinstall iTunes. The problem now? My USB, which at one point kept asking for the software to install the iPod, won´t recognized it anymore. Period. I´ve rebooted several times and whenever I plug my iPod in any of the four USB ports, absoluletely nothing happens, as if nothing had ever been plugged in. I tested the USB with my blackberry and it recognized it. Please help!! Thanks!

    Ok, I just figured out so I´ll post it here in case someone has the same issue. I turned off my iPod while connected to the computer. Afterwards, the "other" connection showed up again in the device manager but this time it stayed there without disappearing and with the exclamation point on. I then proceed with one of the instructions in this posting to install the driver for the apple mobile which then showed up in the USB section of the hardware (it was never there until now). Bingo! I got my iPod Touch to connect for the first time! But seriously, why should it be so hard???? I'm concerned with the number of postings here. It looks as if Apple is selling the hottest toys but not be the best ones in terms of quality...

  • Brand new ipod Touch (8GB) does not work with DHCP

    I have a brand new iPod Touch (8GB) that will not work using DHCP. No matter what I do (reset router, reset ipod) the DHCP still doesn't work. I can manually setup an IP/Gateway/netmask/etc. and it works but I really need the DHCP to work if at all possible. I'm using a Linksys WRT54G. I was able to use an old Linksys wireless router and the touch gets an IP, etc. with no problems but I can not get my Touch to work with the WRT54G. Any ideas?

    its possible to have a bad power supply that has too much AC ripple on the output which can make the screen do weird things
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it". Can you help?

    I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
    I have looked at the "More" part but again radio is not an option.
    Can you help?

    Just wait a bit.  Turn it off, then back on.
    I don't know why, but after the update it doesn't show up right away.
    When it finally does, you will find a red icon on the bottom of the screen, on the left side.

  • Have a brand new ipod touch.  Will not respond to swiping.  Have tried to reset it but no luck.  please help

    Have a brand new ipod touch and the screen is completely unresponsive.  I cannot swipe the screen to configure it at all.  I have pressed the home button and on/off button to reset it but it does not have any effect.  Please could someone help.

    - Restore the iPod from backup
    - If still problem restore to factory settings/new iPod
    - Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem.

  • Brand new ipod touch will not sync?

    Bought a brand new ipod touch.  Tried to sync to iTunes on my computer.  Checked all music in library, clicked sync, ipod says it is syncing, computer says sync is complete, but there is no music on the ipod.  Have repeated process a dozen times.  Have tried automatic sync and manual sync.  Have disconnected, reconnected.  Have restarted both devices and tried again.  No error message, gigabytes show nearly nothing used up, on the computer and on the ipod, even after it says the sync was successful/is complete.  Argh, help!?

    Hi jen,
    When you say all of the Music is checked, do you mean checked in the library? When you hook up your iPod to the computer, you also have to make sure that the "Sync Music" box is checked on the Music tab for the Device Profile....
    Cheers,
    GB

  • Brand new ipod touch does not work

    Brand new ipod does not work will not sync or power up.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • I have a brand new Ipod touch and it will not sync.

    I have a brand new ipod touch and I cannot get it to synch with my itunes.  I have two other Ipod Nano's that will synch up just fine.  The computer has windows XP with the latest service pack on it.  It does not recognize it as a device in windows, but sees my other two ipods.  I have the latest itunes software on it.  I even uninstalled it and reinstalled per the apple web site.  I connected the ipod touch to another cpmputer and the usb port sees it as a device just fine.  What do I need to do to this thing to get this computer to see it?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    The iOS devices use differnt drivers than a Nano and other simple iPods

  • Brand New iPod Touch 4G will not charge, or turn on

    Hello.
    I have a brand new iPod Touch 4G, and when I plug it into my computer, nothing happens. My computer for some reason is not reading this iPod Touch;
    I have no other way to charge it.
    No damage has been done to the product from my observation.
    I have tried to restore it, reset it, and other things like that, but iTunes still isn't picking it up, as well as my computer..
    I am on a Windows 7 Starter Notebook, with 3 USB ports (that probably are not high-powered), and for some reason it just doesn't want to charge.
    I'm going to take it to school with me later to see if it will charge, but in the mean time, do you guys have anything that could possibly get my computer to start reading this iDevice?
    thanks,
    Matt

    I have tried a different machine, and it is not my computer.
    I have plugged a different iPod into this charger and it charges just fine.
    So, it's the iPod its self.
    I read an article somewhere and it said that
    If your iPod is formatted to work with Macintosh, windows will not read it.
    So, I'm thinking my iPod is formatted for Macintosh, (I cannot format it for windows), because it is completely dead, and it won't turn on.
    So, should I try a wall charger as my last resort to try and get it to turn on?!
    Thanks,
    Matt

Maybe you are looking for

  • SOAP Receiver Adapter

    Hi All Can anyone help me in finding the step by step method for using SOAP as a receiver adapter. Its a SOAP to SOAP scenario... plz help.

  • 2nd Gen iPod Touch Wi-Fi not working since upgrading to new software

    Since I updated to the newest software I haven't been able to connect to the internet. When I go to settings and go to Wifi, the network shows up and I am able to click on it and enter my password. However, despite saying that I am connected, the bar

  • External tables with user defined fuction help

    Can any one help me I have problem with using user defined function while creating the External table. The user defined function Just takes an input empno and returns one number. CREATE TABLE EMPXT_1(empno NUMBER(4) ORGANIZATION EXTERNAL TYPE ORACLE_

  • Problem Change SAP Query in Crystal Reports

    Hi, i have a problem with changing a SAP Query in an Crystal Reports. I build a Report with a Query(1) and Design the Report complet everything works fine. I make a new Query(2) and if i make a new Crystal Report with this new Query everything works

  • HT4550 Tool bar disappeared

    My tool bar has disappeared - tried hide toolbar/show toolbar customize toolbar etc.  Still no toolbar.