Hi all.i have an iphone 5....i was updating it..while it turned off...and now is in recovery mode.......the computer don't recognise it...pls helpp!!
hi all.i have an iphone 5....i was updating it..while it turned off...and now is in recovery mode.......the computer don't recognise it...pls helpp!!
in which bother to read the doc above my quote is from that doc
that is why I bothered to post it because it might HELP
Similar Messages
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My iphone 5s was turned off and now it's asking for the password which i don't remember
Please help. My son has the Iphone 5s. He used his fingerprint and of course a passcode when setting it up. Last night the phone was shut completely off and now it won't take his fingerprint and is asking for his passcode which he doesn't remember. Can anyone help with this?
Yes. If you've forgotten your passcode, use this article: iOS: Forgotten passcode or device disabled after entering wrong ...
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i have i iphone 4s. i can not turn on my wifi threw my settings. i can turn it on threw siri and the slide up pannel but it still dont connect i have reset my whole phone whipped it clean and also reset my network settings and it still dont work. please help. id like to play my games
Hi there kacy.farias,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W. -
Today my phone was working perfectly, about 2 days after updating to IOS 7.0.3. I came back to my desk, and then the screen wouldn't turn back on. After I plugged it into my Imac at work, it gave me the silver apple sign, but then it would turn off, then apple back on, then off... and so on...
I read all of these posts on the community, so I did the reset (did all sorts of variations from 10 seconds to a full minute) seconds while holding power and the home button... nothing. Then tried a reboot by holding for 10 seconds, letting go of power, and then plugging my phone into my computer which prompted the itunes and plug sign on the screen, which also prompted Itunes to do a recovery. Went through recovery, and it FAILED. I've done this cycle now 15 times, on 2 different computers, one an Imac, and one my windows laptop at home. Tried with an old version of Itunes, and an updated Itunes.... NOTHING WORKS! Do I have to drive 3 hours to have an apple store look at it???? Help!!According to this article: http://support.apple.com/kb/TS3694#error21
Error 21- These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The error on the Mac is odd though. 2100 is not in the article. What version of the Mac Operating system are you running? -
I currently have an iphone 5 that was verizon locked but has been unlocked by them because of my contract, the phone is still under the apple warranty but the power button is not working, if it was the case that apple has to replace it with another phone, will they replace with an unlocked phone now?
thanksThe SIM Lock is stored on the Apple Activation Server - if it has been correctly unlocked by a network then this would have been done on the Activation Server.
When you get your replacement handset through Apple they mirror the activation server details of your existing handset and the current SIM LOCK status is mirror'd onto the new device.
(100% Accurate - done mine 2 weeks before christmas due to original 5 sleep button stopped working) -
my iphone just went all hot turned off and now wont turn back on, any ideas??
Let it cool and then reset it... press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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I muted the sound while playing angry birds and now I can't get the sound back. I'm fine with ipod, just the games
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
IPhone has turned off and now requires activation
iPhone has turned off and now requires activation necessary to connect with itunes . itunes recognizes the iphone but not really . can do ?
Do as it says and restore your phone at this point there is no data on your phone. If you have a backup of your phone you can restore to that backup.
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I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following: mount -uw / rm/var/db/.AppleSetupDone shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda MarkleYou did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password. -
my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.
Intel-based Macs: Resetting the System Management Controller (SMC)
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How do i get my photos back, if I didn't back up my iPhone 5 and now its in recovery mode after updating from iOS 8.0.1 to iOS 8.0.2?
In you case, the only way is to use data recovery app to get back your lost photos, so the chance is uncertain. It depends on how smart the app it's. The good news is that most of the apps allow you to try them out. You can test them out by yourself. The steps are:
Install data recovery app on your computer
connect your iPhone and allow the app scan iphone
display scanning result
choose local folder to store recovered items
You can choose to recover your photos from local disk, iTunes backup or icloud. More details can be found out here. -
4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I tried to update my iphone 4 to the ios 7 and now its on recovery mode. How can i take it off of recovery mode?
Hi _em24,
It sounds like you are having an issue with the upgrade to your iPhone’s version of iOS, a frustrating situation to be sure. Let’s see if we can get you back up and running.
For basic troubleshooting of upgrades, and assuming you are using iTunes to do it, I would suggest using the steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
If not using iTunes or the above do not produce the desired result, use the steps in this article -
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Thanks for using Apple Support Communities.
Best,
Brett L -
i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
Hello hazelrose,
What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
Hi, my iphone power button doesnt work. Its not turning off and is getting hot since the screen is not turning off.
Use the assistive touch controls
General >. Accesabilty >> assistive touch
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