Hi am trapped in update loop
Hi I am trapped in an update loop. My iPhone 4.0 is only on v4.2.1 (8C148) and when I put it in iTunes to update it doesn't work. It now says it's "unable to contactr the iPhone software update server because you are not connected to the Internet". This is not the case??? I am connected to the internet. Am not sure what I can do???!
What can I do? And if I manage to get past this can I upgrade straight from v4.2.1 to latest (6?) or must this be done in stages???
I am not sure if the next steps is 'restore to factory defaults?' I am trying to avoid that as I have not backed up my data to iCloud...Incidentally I am also unable to back up my iPhone to iCloud as iCloud not on v4.2.1 so would need to update before being able to use...which of course I can't do!
Thanks for your help!!!
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
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Windows Update Loop - Win 7 Pro - x64 :: Error 80071A91
Hi, I've been referred to this forum by the Microsoft community from this post: answers.microsoft.com /en-us/windows/forum/windows_7-system/windows-update-loop-win-7-pro-x64-error-80071a91/b17c5bc5-7977-4f8b-9b45-ecb265886381 (same as below)
Any assistance is appreciated. dave_ned at hotmail.com.
Hi,
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again"
I've got the error (80071A91) that others have experiences while trying windows update and for the life of me I cannot get the updates to install.
Looking for the past 4 hours via Google, trying different recommended things and still no luck
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/unable-to-install-updates-getting-error-code/27a21977-f964-4376-bfab-2f29ea127c6a
# SFC /scannow causes the "repair status message" and asks for reboot.
I've downloaded fix-it, tried booting into a system repair/restore disk using command line to run
#sfc /scannow /offline....
using the dispart to LIST VOLUMES (based on this http://mikemstech.blogspot.com.au/2011/12/how-to-perform-offline-system-integrity.html )
I've tried #fsutils resourse set autorevert=true (or something, can't find the exact post as I've rebooted so many times)
I've tried dismc.exe (or similar without success)
Basically I'm stuck with these updates (~10 of them) always sitting there downloading, installing every time I shut down the PC.
Running a system repair disk created in windows still does not allow #sfc /scannow....
My Last system restore was 04/08/14 and I cannot even restore the system to this point as the restore fails and asks to remove itself once I restart the system.
Details:
OEM version of windows purchased legally and genuine microsoft logo in system dashboard.
Intel Core I5 -3330
16GB RAM
Windows 7 Pro - 64bit OS
Service pack 1
**NOTE** I have the C drive hooked up in RAID 0. Two(2) * 60GB SSD disks in RAID 0 used as C: via BIOS RAID
Secondary storage disk a D:
Been working and updating fine for the past 5-6 months.
I have the Optical drive setup as O: and a Daemon tools virtual drive as drive E:
While running DISKPART and using LIST VOLUME I see this:
currently the system seems to have lost all update history
Any information or help on this is appreciated. I don't want to reformat and reinstall, I don't really want to 'repair' and wipe my current software installation so I'm hoping there is a way.
Anyway I can get the 'pending state' removed.?
Thanks in advance
DavidHi, I've rebooted into Repair mode (Console), (because repair said windows is installed on E:) run dism.exe /image:E:\ /cleanup-image /revertpendingactions
This gave a message about small scratch space but did say something out a fix. Upon reboot into safemode with console I received the same message
"C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
I then rebooted and tried SCF again, no luck... Same message, same updates still sitting there.
Partition info: (as mentioned earlier C is in RAID 0 with 2 SSD disks)
DISKPART> list volume
Volume ### Ltr Label Fs Type Size Status Info
Volume 0 O DVD-ROM 0 B No Media
Volume 1 E DVD-ROM 0 B No Media
Volume 2 System Rese NTFS Partition 100 MB Healthy System
Volume 3 C NTFS Partition 111 GB Healthy Boot
Volume 4 D GB320 NTFS Partition 298 GB Healthy -
HP MediaSmart DVD player: sp49489 doesn't seem to fix blu-ray player "update loop"
Good day,
I found a few threads were folks were having issues playing back blu-ray discs (BD) with HP MediaSmart (some going so far as saying things like "... not so smart", etc). I applied update sp49489 and one BD worked fine, and now I am attempting to play a more recent BD (ie, "Stolen") and I get stuck in a "update loop" where the HP MediaSmart DVD player constantly asks to check for updates, whether I hit "yes" or "no".
Any ideas how to fix this?The first link leds to a cyberlink page where i can't continue because theres nothing to click on.
mediasmart is up to date with me, but the cyberlink BR advsor means my laptop doesn't habe a BR Player neither a software.
i'm using Win7_64. Any suggests? -
Windows 8.1 update looping
Since Tuesday my computer (HP ENVY 14-K010US SLEEKBOOK) is in an update loop. It updates, restartes, undoes the updates and the loop starts all over again.
Anybody else with this problem?
Is it safe to stop automatic updates and what is your recommendation I should be doing?
Thanks!
Helena G.Hi Helena,
Welcome to HP Forums
First do a System Restore to a previous known good point (at least 48hrs before the update happened):
See "Restore your computer when Windows 8 cannot start normally" section in this -
http://support.hp.com/us-en/document/c03327545
Next change "automatic" Windows Update from Control Panel to "To Check for Updates Automatically but Let you Choose to Download and Install them or Not" :
http://www.eightforums.com/tutorials/5794-windows-update-automatic-updating-turn-off-windows-8-a.htm...
May be the Microsoft Tuesday update patches is causing the problem.
Next to rule out any hard drive issues causing this, Do a complete - quick & extensive hard drive testing from BIOS :
http://support.hp.com/us-en/document/c03467259
Wait for all the tests to complete. It'll take time.
If it PASS all the tests,
Next: execute a System file scan - Option 2 in this tutorial:
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
Restart system.
Then, execute dism commands given in Option 1 in this tutorial:
http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
Restart system.
Now, Completely disable/uninstall all the Antivirus softwares including Windows Defender from your system temporarily
Now you manually install available Windows updates in batches of 5 or less instead of everything as a whole.
Restart system after each batch installs.
Install the Important & Recommended updates.
You can leave any optional updates that becomes available in your Windows Update without any worries.
Restart system after everything finishes. Check.
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP** -
After installing iLife11 my Database is in an update loop.
If I start iPhoto it tells me that I have to update my database in order to work with iPhoto.
It takes serveral minutes to updaten. After the update iPhoto freezes with the Apple loding circle.
If I choose faces or other it shows my the resules.
While importing new pic from my HDD iPhoto freezes.
After restart iPhoto wants to update the database again.
Even if I just work with iPhoto (without import) and do a restart of iPhoto it comes again with the Update of the Database.
Does somebody know how to solve the issue?Welcome to Apple Discussions. This appears to be a problem for many users and there is a very detailed discussion on this issue here: http://discussions.apple.com/thread.jspa?threadID=2620921&tstart=0
I had the same issue and after several hours of trial and error I found that several "Keepsake" items in my iPhoto library were not supported in iPhoto '11.
If you have any keepsake items in your left pane, I suggest you open the original database in iPhoto '09 (you did do a full backup before you tried to upgrade didn't you?), delete and Keepsake items, and then restart iPhoto '11. The database should convert properly at that point.
Hope this helps.
David -
My LG G3 gets stuck in an "updating" loop and not load new emails. How do I fix this?
My LG G3 gets stuck in an "updating" loop and not load new emails. How do I fix this?
If you toggle Airplane mode On/Off, does it resolve?
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Hello, I have a SW2 in what seems to be an update loop.
My current firmware is 1.0.B.3.46/1.0.A.3.8
Smartwatch app says no update available but if I connect to Sony Update Service it says there is an update.
I update and switch on, pair with my Xperia Z running stock 4.3 latest firmware.
Then the smartwatch app updates it and I seem to be back on this firmware.
I have recently received my watch back from warranty repair for another issue but while it was there I mentioned about this issue and they said they updated it.
Again when I connect to my phone the smartwatch app updates.
Can anyone else confirm that this is and maybe if someone has resolved this The firmware rollout started ages ago
It's similar to this issue HERE but the smartwatch app says no update.
MORE
Actually my Sony Update Service has just updated and it doesn't actually list the SW2 anymore could someone also confirm that also?
Thanks in advanceI think your right about the SmartWatch 2 not appearing - Just checked this myself - the only two I see are the
SmartWatch MN2 and Live View MN800
As for your other issue - It could be possible that there is redundant cache on your phone which has yet to be processed so All I can think of doing is to go to Setting then Apps and swipe to All then locate Both Smart Connect and SmartWatch 2 apps and on both select Clear Cache and Data and possibly Uninstall updates then perform a reboot and re-test
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman -
Stuck in Apple Apps update loop.
I am a new Mac user. I was updating software (DIgital Camera 4.0) in Apple Apps and received a notice to close Safari before continuing. I closed Safari and my machine s stuck in an update loop. I can't delete the notice from my screen, close Apple Apps nor suht down. Is there a way to stop the update and clear the notice from my screen?
Mine is doing the same thing and won't charge. It stays at 2%....this happened suddenly.
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Can someone help me? Thank you.
This is the response each time I'm trying to view a document after just installing Adobe Reader XI:
"To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html"
Can someone help me please? Thank you. -
Hello,
I have been having trouble with Blackberry World. It states that I have apps that need updating, but I already have the most recent update of these apps. In addition, BBW states that I need updates for apps that I no longer have installed on my phone. (and I cant seem to uninstall these apps via BBW)
I have tried installing the update (even if its not needed), and uninstalling/re-installing the apps, and nothing eliminates this problem. "Refresh BlackBerry World" does not help either.
for an example: I have 9 apps that BBW thinks I need to update. One of which is Blackberry Blend. When I click on Blend, It states that the Update is available to Version 1.1.0.67, but directly underneath, it states that I have Installed Version 1.1.0.67 !!! If I choose to perform the update, the notice for updating Blend shows back up in BBW immediatley. The same issue is occuring with a number of apps, including: Google Talk, Skype, etc..
Any suggestions on how to stop this BBW App Update Infinite Loop?Hi, I've tried clearing the cache multiple times. With or without reboot, it doesn't seem to fix the problem.
I should probably mention that this is on a Z10 STL100-3 OS release 10.3.1.1865 OS version 10.3.1.2708. This problem was occuring with only Skype before the upgrade from 10.2, but since the update its with 9 other Apps as well. I even completely wiped my phone, and only selectively restored a handful of apps to prevent the issue, but thats when BBW now displays required updates for Apps I no longer have installed on the phones since starting from scratch.
any other suggestions? -
Lenovo Yoga Tablet 2 Update Loop
I was trying to install an android system update. Now the tablet loops.The installation of the system update stops at appr. 40% - then the tablet restarts.I war trying to do a reboot, but as soon as I restart the system the installation of the upate starts again and also the loop.Anyone can help me to solve this problem.I data will be lost not the problem, but any chance to get into the reset menue? Thanks in advanceDiana
I have the same problem.After a few tries the tablet somehow booted. But then after a reebot it was only saying "Fehler". Then i reeboted again and now on the boot screen there is a error massage which says something like: efilinux error...Reset source couldn't be retrieved. Falling back to.....Then the tablet starts, but in fact i get one error massage after another. The google keyboard crashes, it says that i have to reinstall google+, bluethooth stopps working. Even a factory reset could't help.
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Kernel Trap during update to 10.9.3
Hello,
During the installation of the update containing 10.9.3, iTunes 11.2, and Digital Camera Raw Update 5.05 I received a problem report listing a kernal trap.
The installation process took a very long time but finally it did restart and the Problem report came up. 10.9.3 is on the computer and so far it is behaving normally. I don't know the significanse of the report. Is there something I should do? The report follows: Thanks! Mot
Anonymous UUID: 2558769A-E80F-AD2C-4901-900C41F91AB1
Fri May 16 08:12:05 2014
panic(cpu 4 caller 0xffffff801b2dbf5e): Kernel trap at 0xffffff801b6af83d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000001dc15000, CR4: 0x0000000000000660
RAX: 0xffffff8030019200, RBX: 0xffffff80300bcb80, RCX: 0x0000000000000000, RDX: 0xffffff811decbe10
RSP: 0xffffff811decbd70, RBP: 0xffffff811decbd80, RSI: 0xffffff7f9bc57fe5, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff801b6b0c00, R11: 0x00000000ffffffff
R12: 0x00000000e00002c2, R13: 0xffffff801b9044a0, R14: 0xffffff7f9bc57fe5, R15: 0xffffff80300bcb80
RFL: 0x0000000000010282, RIP: 0xffffff801b6af83d, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff811decba00 : 0xffffff801b222fa9
0xffffff811decba80 : 0xffffff801b2dbf5e
0xffffff811decbc50 : 0xffffff801b2f3456
0xffffff811decbc70 : 0xffffff801b6af83d
0xffffff811decbd80 : 0xffffff801b6b0c3e
0xffffff811decbde0 : 0xffffff7f9bc57d0a
0xffffff811decbe40 : 0xffffff7f9bc4dbc3
0xffffff811decbe70 : 0xffffff801b6a26c9
0xffffff811decbf00 : 0xffffff801b69b41b
0xffffff811decbf20 : 0xffffff801b24a23a
0xffffff811decbfb0 : 0xffffff801b2d7127
Kernel Extensions in backtrace:
com.keyspan.iokit.usb.KeyspanUSAdriver(2.6)[0E4BB2F5-94E6-5DD6-8397-86F65638A85 0]@0xffffff7f9bc40000->0xffffff7f9bcaefff
dependency: com.apple.iokit.IOUSBFamily(677.4.0)[7B660BA0-DC2C-3B67-9156-A9E8F9CC783F]@0xff ffff7f9bbc2000
dependency: com.apple.iokit.IOSerialFamily(10.0.7)[69BF9F85-1A4A-3616-B7D1-E43F3AABCB13]@0x ffffff7f9bc2f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000001b000000
Kernel text base: 0xffffff801b200000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 69936119113
last loaded kext at 69592083934: com.apple.driver.AppleMikeyDriver 2.6.1f2 (addr 0xffffff7f9ce8c000, size 135168)
loaded kexts:
com.keyspan.iokit.usb.KeyspanUSAdriver 2.6
com.Cycling74.driver.Soundflower 1.5.1
com.logmein.driver.LogMeInSoundDriver 1.0.3
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.2
com.apple.ATIRadeonX2000 8.2.4
com.apple.driver.AppleMuxControl 3.5.26
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.kext.AMD4800Controller 1.2.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSupport 1.2.2
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: Keyspan USA-28Xb
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: HP Wireless Eco-Comfort Mobile Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:About a half hour Kyle, and then it restarted on its own, and I got the "kernal trap" message. So far no problems that I can detect. Wait until someone with a bit more knowledge looks at this thread and gives you a recommendation.
Best, Mot -
Windows Update loops with a "Restart your computer to install important updates"
Hi,
I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.
How do I reset Windows Update components?
3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.
The WindowsUpdateClient log posts the error 0x80070bc9
CBS log has the following:
2012-09-22 15:09:44, Info CBS Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info CBS Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2012-09-22 15:10:49, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, parent found:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2012-09-22 15:10:49, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, parent found:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2012-09-22 15:10:49, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, disposition
state from detectParent: Installed
2012-09-22 15:10:49, Info CBS Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256,
applicable state: Installed
2012-09-22 15:10:49, Info CSI
0000000e@2012/9/22:14:10:49.832 CSI Transaction @0x143fa50 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [25]"TI5.30251212_293967167:1/"
2012-09-22 15:10:49, Info CSI 0000000f Pending transaction content must be resolved, cannot begin another transaction yet
2012-09-22 15:10:49, Info CBS Failed to get transaction analysis because of pending operations. Disposition from Analyze: 0x1 [HRESULT =
0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to get inventory. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CSI
00000010@2012/9/22:14:10:49.832 CSI Transaction @0x143fa50 destroyed
2012-09-22 15:10:49, Info CBS Failed to get inventory [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to load current component state [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to find or add the component family [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to evaluate self update [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to evaluate non parent [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS failed to evaluate single applicability [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to evaluate applicability [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Info CBS Failed to get applicability on updates [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:10:49, Error CBS Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256,
Update: ActiveX [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2012-09-22 15:11:00, Info CBS Trusted Installer signaled for shutdown, going to exit.
2012-09-22 15:11:00, Info CBS Ending the TrustedInstaller main loop.
2012-09-22 15:11:00, Info CBS Starting TrustedInstaller finalization.
2012-09-22 15:11:01, Info CBS Ending TrustedInstaller finalization.
2012-09-22 15:12:45, Info CBS Starting TrustedInstaller initialization.
any help appreciated.
SimonAny thoughts on this Windows Update log file?
2012-09-23 06:58:42:926 964 fc0 AU Triggering AU detection through DetectNow API
2012-09-23 06:58:42:926 964 fc0 AU Triggering Online detection (interactive)
2012-09-23 06:58:42:926 964 dc8 AU #############
2012-09-23 06:58:42:926 964 dc8 AU ## START ## AU: Search for updates
2012-09-23 06:58:42:926 964 dc8 AU #########
2012-09-23 06:58:42:926 964 dc8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {E9E12D70-F9B8-4D5E-B31F-84D0567F38D9}]
2012-09-23 06:58:42:926 964 608 Agent *************
2012-09-23 06:58:42:926 964 608 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-09-23 06:58:42:926 964 608 Agent *********
2012-09-23 06:58:42:926 964 608 Agent * Online = Yes; Ignore download priority = No
2012-09-23 06:58:42:926 964 608 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-09-23 06:58:42:926 964 608 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-09-23 06:58:42:926 964 608 Agent * Search Scope = {Machine}
2012-09-23 06:58:42:926 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:42:942 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:020 964 608 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-09-23 06:58:43:020 964 608 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-09-23 06:58:43:020 964 608 Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-09-23 06:58:43:020 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:036 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:114 964 608 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-09-23 06:58:43:114 964 608 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-09-23 06:58:43:114 964 608 Misc WARNING: DownloadFileInternal failed for
http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-09-23 06:58:43:114 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:114 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:238 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:238 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:254 964 608 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at
http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab
2012-09-23 06:58:43:254 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-09-23 06:58:43:254 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:301 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-09-23 06:58:43:301 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:301 964 608 Setup Checking for agent SelfUpdate
2012-09-23 06:58:43:301 964 608 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2012-09-23 06:58:43:301 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:316 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:394 964 608 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-09-23 06:58:43:394 964 608 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-09-23 06:58:43:394 964 608 Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-09-23 06:58:43:394 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:410 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:566 964 608 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-09-23 06:58:43:566 964 608 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-09-23 06:58:43:566 964 608 Misc WARNING: DownloadFileInternal failed for
http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-09-23 06:58:43:566 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:582 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:691 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-09-23 06:58:43:706 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:706 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-09-23 06:58:43:706 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:831 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-09-23 06:58:43:831 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:831 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-09-23 06:58:43:847 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:878 964 608 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-09-23 06:58:43:894 964 608 Misc Microsoft signed: Yes
2012-09-23 06:58:43:909 964 608 Setup Determining whether a new setup handler needs to be downloaded
2012-09-23 06:58:43:909 964 608 Setup SelfUpdate handler is not found. It will be downloaded
2012-09-23 06:58:43:909 964 608 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2012-09-23 06:58:43:909 964 608 Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-09-23 06:58:43:909 964 608 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070BC9
2012-09-23 06:58:43:909 964 608 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x80070BC9
2012-09-23 06:58:43:909 964 608 Setup FATAL: SelfUpdate check failed, err = 0x80070BC9
2012-09-23 06:58:43:909 964 608 Agent * WARNING: Skipping scan, self-update check returned 0x80070BC9
2012-09-23 06:58:43:909 964 608 Agent * WARNING: Exit code = 0x80070BC9
2012-09-23 06:58:43:909 964 608 Agent *********
2012-09-23 06:58:43:909 964 608 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-09-23 06:58:43:909 964 608 Agent *************
2012-09-23 06:58:43:909 964 608 Agent WARNING: WU client failed Searching for update with error 0x80070bc9
2012-09-23 06:58:43:909 964 608 Report REPORT EVENT: {099A21E5-F832-4CD6-8C41-5C65393A95E8} 2012-09-23 06:58:38:325+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070bc9 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80070bc9.
2012-09-23 06:58:43:909 964 dc8 AU AU setting pending client directive to 'Reboot Pending'
2012-09-23 06:58:43:909 964 60c AU >>## RESUMED ## AU: Search for updates [CallId = {E9E12D70-F9B8-4D5E-B31F-84D0567F38D9}]
2012-09-23 06:58:43:909 964 60c AU # WARNING: Search callback failed, result = 0x80070BC9
2012-09-23 06:58:43:909 964 60c AU # WARNING: Failed to find updates with error code 80070BC9
2012-09-23 06:58:43:909 964 60c AU #########
2012-09-23 06:58:43:909 964 60c AU ## END ## AU: Search for updates [CallId = {E9E12D70-F9B8-4D5E-B31F-84D0567F38D9}]
2012-09-23 06:58:43:909 964 60c AU #############
2012-09-23 06:58:43:909 964 60c AU Successfully wrote event for AU health state:0
2012-09-23 06:58:43:909 964 60c AU AU setting next detection timeout to 2012-09-23 10:58:43
2012-09-23 06:58:43:909 964 60c AU Successfully wrote event for AU health state:0
2012-09-23 06:58:43:925 964 608 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-09-23 06:58:43:925 964 608 Report WER Report sent: 7.6.7600.256 0x80070bc9 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2012-09-23 06:58:43:925 964 608 Report CWERReporter finishing event handling. (00000000)
2012-09-23 06:58:50:320 964 608 Report REPORT EVENT: {F6363B52-AEC5-4936-B915-5E9143A9FA30} 2012-09-23 06:58:43:909+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070bc9 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80070bc9.
2012-09-23 06:58:50:320 964 608 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-09-23 06:58:50:320 964 608 Report WER Report sent: 7.6.7600.256 0x80070bc9 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2012-09-23 06:58:50:320 964 608 Report CWERReporter finishing event handling. (00000000)
2012-09-23 06:58:51:068 964 dc8 Shutdwn user declined update at shutdown
2012-09-23 06:58:51:068 964 dc8 AU Successfully wrote event for AU health state:0
2012-09-23 06:58:51:068 964 dc8 AU AU initiates service shutdown
2012-09-23 06:58:51:068 964 dc8 AU ########### AU: Uninitializing Automatic Updates ###########
2012-09-23 06:58:51:084 964 dc8 Report CWERReporter finishing event handling. (00000000)
2012-09-23 06:58:51:443 964 dc8 Service *********
2012-09-23 06:58:51:443 964 dc8 Service ** END ** Service: Service exit [Exit code = 0x240001]
2012-09-23 06:58:51:443 964 dc8 Service ************* -
Dreaded CS3 Updater Loop/Hang
After a new installing CS3 (from DVD) and launching Photoshop, Adobe Updater launches automatically in the background and promptly goes into a 100% CPU loop. It's hung at the dialog
Adobe Updater
Checking for Updates for Adobe Updater
The dialog shows an empty progress bar. In ProcessExplorer there's one thread and it seems to be hung in CreateThread. ProcessExplorer also shows that it has one TCP socket open with a connection to an Akamai server. Wireshark shows that there was some initial traffic (a few dozen packets) consiting of XML data, and then nothing other than keepalives being exchanged. No data transfer in the last 20 minutes.
The process is not killable. I have to reboot the machine, and that takes 15 minutes to complete.
I know the Adobe Updater that shipped with CS3 (on the media) had severe problems. Is there a way to download a more recent CS3-compatible installer? Another solution to get past this hang?
ThanksI FOUND THE SOLUTION!!!!!
Navigate to the Applications->Utilities->Adobe Utilities->Adobe Updater 5 and then launch the update util. If you launch it manually from there, IT RUNS!!! -
I was prompted by the app store to update OS X Update to 10.10.2, and iTunes to 12.1. The install downloads, installs, and reboots. The app store says again that I should download those same versions, yet under "Updates Installed in the Last 30 Days" it shows the installs as completed.
Sadly my iMac is still at the old version: 10.10.1. And my itunes is also stuck at the old version: 12.0.1.26.
So I rinse and repeat - but same results. Picture below.
Any coaching to get out of this loop?
Stephen.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
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