Hi can anyone help ...my keyboard is not recognised. I have gone through all the troubleshooting steps. It's not the batteries, although I did keep getting a message for weeks saying the batteries were low when i knew they weren't. Loose connection ?

keyboard not recognised by Mac.

Try:
Troubleshooting wireless mouse and keyboard issues
and maybe:
OS X: Bluetooth devices become unresponsive

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Can anyone help me find a song I heard over and over in St. Lucia in April, 2007? It was a reggae or soca song that was played regularly in the resort we stayed at and all over the island where we visited. I need a few options to listen to and confirm.

Can anyone help me find a song I heard over and over in St. Lucia in April, 2007? It was a reggae or soca song that was played regularly in the resort we stayed at and all over the island where we visited.

SeanD - message sent - any chance of a follow up
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Can anyone help please with my Time Machine, I have been getting the following message The backup disk image "/Volumes/Mac Backup/Stephen Smith's iMac.sparsebundle" is already in use.

Can anyone help please with my Time Machine, I have been getting the following message The backup disk image “/Volumes/Mac Backup/Stephen Smith’s iMac.sparsebundle” is already in use.

See > http://pondini.org/TM/C12.html

HT3529 Can't activate I messaging on my iPad. I have gone through all the steps but can only receive can't send. Can anyone help please

Can't activate I messaging on my iPad. I have gone through all the steps but can only receive can't send. Can anyone help please

Hi sambanyc,
What version of Adobe Reader have you installed on your Mac?
Please try installing on a different Admin user account and check if that makes a difference.
Regards,
Rave

TS1538 I have gone through all troubleshooting steps and can't find a solution. My iPhone is no longer showing up in iTunes. Can anyone help?

I have gone through all of the troubleshooting steps and still do not see my iPhone 4 (6.1.3) when I connect with USB to iTunes. Can anyone help?

I'd try removing and then re-installing iTunes. An uninstall will not remove your music etc. That should re-install the usb drivers etc. I don't think you can separately delete and install the drivers.

HT1212 My sons old iPad 1 is rarely used, but, when i charged it up the message was "iPad is disabled try again in 22,824,852 minutes" sorry but thats a bit of a wait! I have gone through all the various reset methods but can't get around the disabled s

Hello,
My sons old iPad 1 is rarely used, but, when i charged it up the message was; "iPad is disabled try again in 22,824,852 minutes" sorry but thats a bit of a wait!
I have gone through all the various reset methods but can't get around the disabled status??
Can't see another way to reset it.
Could it be for the bin.
Only wanted to give the youngest daughter the iPad to take to school.
Hope someone can help
Thanks
Jonny Burns.

Is this how you do it?
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

TS1538 help, my ipad is not being recognized in itunes and I have gone through all the troubleshooitng above with no success.

I need to update my ipad and I have not synced in quite some time. When I attempted to sync it does not appear in itunes. I have gone through all the suggestions posted on your website and still have no luck

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

Hi, I am trying to link my Ipad to my email account, and keep getting a message to click on the link to verify the email account is my own, however I am not seeing a link to click on. Please help.

Hi, I am trying to link my Ipad to my email address, but I keep getting a message to click on the link to verify the email account is my own, however I am not seeing a link to click on to. Can someone please help me?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

You did install the latest iTunes (10.5) right? If the problem was that iTunes does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

TS3989 the uploading and downloading of photos in photostream is not working, it used to work. have gone through all the setups. checked that everything is on. using windows7 pc. any ideas ??

photostram has stopped working between iphone and pc, uploading and downloading. I have gone through all the setups, made sure everthing is on but still no luck. Any ideas??

Frank-
Thanks for the suggestion -- I hadn't tried that but just did and it still doesn't seem to work. Would the binding cache AttrDefs separately from results?

HT4740 i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50

i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50
I dont know what else to do to be able to share my project - I know i updated FCPX before i shared this project but i dont know what im doing wrong

masterpieces wrote:
later moved the events and projects to the FCP events and projects folder .
Can you explain in detail what you did?
Do any other shsre destinations complete? If not, do you get the same error message?

My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing., My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing.

My itunes won't recoginiz my ipod touch. I have gone through all the troubleshooting steps 2 and still have the problem.

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

I keep getting a message on startup saying 'Do you want the application "KodakAiOBonjourAgent .app" to accept incoming network connections?' It says settings may be changed in the Firewall pane of Security? Doesn't matter what I click (Deny/Submit).

I keep getting a message on startup saying 'Do you want the application "KodakAiOBonjourAgent .app" to accept incoming network connections?' It says settings may be changed in the Firewall pane of Security but I don't see how. Doesn't matter what I click (Deny/Submit). The message still pops up on starup. I have a Kodak printer and am running Mavericks but I don't think it started when I upgraded.

Just fixed this on my machine, the easiest way to remove this pop-up assuming you are no longer needing that software to print is the following:
Open Finder
Go > Go To Folder...
Type In: "~/Library/Application Support"
Delete All Folders Named Kodak
Open System Preferences
Go to "Security & Privacy"
Click the lock and enter your admin password
Click the Firewall Tab
Go to "Firewall Options..."
Find KodakAiO
Right-click KodakAiOBonjourAgent or equivalent (I forget the exact name)
Click "Show in Finder"
Go Back to a folder and delete the Kodak Folder there.
Remove Kodak from Firewall Options by selecting it and clicking the " - " button the base of the list.
or
Open Finder
Go > Go To Folder...
Type In: "~/Library/Printers"
Delete All Folders Named Kodak
I'm going off memory, so If I forgot something let me know.

Hi can anyone help ...my keyboard is not recognised. I have gone through all the troubleshooting steps. It's not the batteries, although I did keep getting a message for weeks saying the batteries were low when i knew they weren't. Loose connection ?

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